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Generating the Order Life Cycle Report (FTD Mercury X2 Training Video)	Generating the Order Life Cycle Report (FTD Mercury X3 Training Video)	Generating the Order Life Cycle Report (Mercury Connect Training Video)
Get Listed	Getting Directions from Your Current Location to Your Home Location	Getting Help in Mercury Connect (FTD Mercury X2 Fall Training Video)
Getting Help in Mercury Connect (Mercury Connect Training Video)	Getting Help in Mercury Connect (Mercury Connect Video)	Gift Card Activity Window
Gift Card FAQ	Gift Card Reporting	Gift Cards
Gift Certificates	Google Places	Google Site Verification
Handling Employee Payroll	Handling Funerals with the Funeral Log	Handling Incoming Orders Demo
Handling Incoming Price Change Requests (FTD Mercury X2 Fall Training Video)	Handling Incoming Price Change Requests (FTD Mercury X2 Training Video)	Handling Incoming Price Change Requests (FTD Mercury X3 Training Video)
Handling Incoming Price Change Requests (Mercury Connect Training Video)	Handling Incoming Price Change Requests (Mercury Connect Video)	Handling Incoming Price Change Requests (X1 Video)
Handling Messages that Require Attention	Handling Phoned-In Orders (FTD Mercury X2 Fall Training Video)	Handling Phoned-In Orders (FTD Mercury X2 Training Video)
Handling Phoned-In Orders (FTD Mercury X3 Training Video)	Handling Phoned-In Orders (Mercury Connect Training Video)	Handling Phoned-In Orders (Mercury Connect Video)
Handling Phoned-In Orders (X1 Video)	Handling Returns & Exchanges (FTD Mercury X2 Fall Training Video)	Handling Returns & Exchanges (FTD Mercury X2 Training Video)
Handling Returns & Exchanges (FTD Mercury X3 Training Video)	Handling Returns & Exchanges (Mercury Connect Training Video)	Handling Truck Returns
Handling Unsettled Credit Card Authorizations	Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video)	Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Training Video)
Handling Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video)	Handling Wire In Orders from the Mercury Network (Mercury Connect Training Video)	Handling Wire In Orders from the Mercury Network (Mercury Connect Video)
Handling Wire In Orders from the Mercury Network (X1 Video)	Help	Holiday
Homepage Banners	Homepage Banngers	Host Computer Operations
Hotel Information	HouseAccount Screen	House Account Tab
House Account Tab Areas	How Default Items Are Added	How Default Items Are Added to Categories (FOL Training Video)
How Messages are Retrieved from Your Email Account	How Search Results are Organized in FTD Florist Link	How To: Refunding Entire Sales with One-Click Refunds
How the Mercury Network Uses Product Codes	How to Use the What's New Button	How to Use the What's New Button: Take 2
How to Use the What's New Button: Take 3	How to Use the What's New Button: Take 4	IVR
If You Are Already Using QuickBooks	Installing the Mercury Connect Client Software (Mercury Connect Video)	International Products
Invoice Billing Window	Issuing Store Credit with Gift Cards	Issuing a Refund Using Order Entry (FTD Mercury X2 Fall Training Video)
Issuing a Refund Using Order Entry (FTD Mercury X2 Training Video)	Issuing a Refund Using Order Entry (FTD Mercury X3 Training Video)	Issuing a Refund Using Order Entry (Mercury Connect Training Video)
Issuing a Refund Using Order Entry (Mercury Connect Video)	Issuing a Refund Using Order Entry (X1 Video)	Issuing a Refund Using Point of Sale (FTD Mercury X2 Fall Training Video)
Issuing a Refund Using Point of Sale (FTD Mercury X2 Training Video)	Issuing a Refund Using Point of Sale (FTD Mercury X3 Training Video)	Issuing a Refund Using Point of Sale (Mercury Connect Training Video)
Issuing a Refund Using Point of Sale (Mercury Connect Video)	Issuing a Refund Using Point of Sale (X1 Video)	Job Functions
Key Criteria Panel	Languages	Launching Mercury Connect for the First Time (Mercury Connect Video)
Life Cycle Report	Link and Unlink Orders	Linking to Unconfirmed Deliveries from Mercury Direct Plus
Loading the Receipt Printer Paper (Mercury Connect Video)	LocalSearch	Logging In to Web Portal
Logging in to Event Planner (FTD Mercury X3 Fall Video)	Logging in to FTD Florist Directory Administration	Logging in to FTD Florist Directory Administration (Florist Link 2.0)
Logging in to FTD Florist Link Administration	Logging in to FTD Mercury	Logging in to FTD Mercury (FTD Mercury X2 Fall Training Video)
Logging in to FTD Mercury (FTD Mercury X2 Training Video)	Logging in to FTD Mercury (FTD Mercury X3 Training Video)	Logging in to FTD Mercury (Mercury Connect Training Video)
Logging in to Mercury Cloud	Logging in to Mercury Cloud as a user	Logging in to Mercury Cloud as an Admin or Manager
Logging into Web Portal (FOL Training Video)	Logging into the Fax & Email Monitor Application	Logging out of FTD Florist Directory Administration
Logging out of FTD Florist Directory Administration (Florist Link 2.0)	Logging out of FTD Florist Link Administration	Logos
Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X2 Fall Training Video)	Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X2 Training Video)	Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X3 Training Video)
Looking Up Abbreviation Codes in Order Entry and Point of Sale (Mercury Connect Training Video)	MC Training Videos	MD2 Site
MainPage X4rev	Main Page	Maintaining Credit Card Information
Maintaining Credit Cards	Maintaining Customer Contacts	Maintaining Your Directory Ad in FTD Florist Directory Administration (Florist Link 2.0)
Maintaining Your Directory Ad in FTD Florist Link Administration	Maintaining Your Facilities in FTD Florist Directory Administration	Maintaining Your Facilities in FTD Florist Directory Administration (Florist Link 2.0)
Maintaining Your Facilities in FTD Florist Link Administration	Maintaining Your Florist Link Marketing Options in FTD Florist Directory Administration (Florist Link 2.0)	Maintaining Your Florist Link Marketing Options in FTD Florist Link Administration
Maintaining Your Holiday Capacity in FTD Florist Directory Administration (Florist Link 2.0)	Maintaining Your Holiday Capacity in FTD Florist Link Administration	Maintaining Your Products in FTD Florist Directory Administration
Maintaining Your Products in FTD Florist Directory Administration (Florist Link 2.0)	Maintaining Your Products in FTD Florist Link Administration	Maintaining Your Service Area in FTD Florist Directory Administration
Maintaining Your Service Area in FTD Florist Directory Administration (Florist Link 2.0)	Maintaining Your Service Area in FTD Florist Link Administration	Management
Managing Employees	Managing Point of Sale Sessions	Managing the Cash Drawer
Managing your account	Manual Reconciliation	Manually Deleting Email Messages and Faxes
Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Fall Training Video)	Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Training Video)	Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X3 Training Video)
Manually Sending Delivery Confirmations for Wire In Orders (Mercury Connect Training Video)	Manually Sending Delivery Confirmations for Wire In Orders (Mercury Connect Video)	Manually Sending Delivery Confirmations for Wire In Orders (X1 Video)
Map It Window	Maping and Routing Using Mercury Delivery	Mapping and Routing Using Mercury Delivery
Marketing	Marketing Categories	Marketing Letters
Marketing Reports	Marketing Templates	Marking Orders Delivered/Not Delivered
Marking Orders Delivered from Order History	Marking Orders Delivered in Ticket Search (FTD Mercury X2 Fall Training Video)	Marking Orders Delivered in Ticket Search (FTD Mercury X2 Training Video)
Marking Orders Delivered in Ticket Search (FTD Mercury X3 Training Video)	Marking Orders Delivered in Ticket Search (Mercury Connect Training Video)	Marking Orders Delivered in Ticket Search (Mercury Connect Video)
Marking Orders Delivered in Ticket Search (X1 Video)	Marking Pickup Orders as C.O.D. (FTD Mercury X2 Fall Training Video)	Marking Pickup Orders as C.O.D. (FTD Mercury X2 Training Video)
Marking Pickup Orders as C.O.D. (FTD Mercury X3 Training Video)	Marking Pickup Orders as C.O.D. (Mercury Connect Training Video)	Marking Pickup Orders as C.O.D. (Mercury Connect Video)
Marking Pickup Orders as C.O.D. (X1 Video)	Marking Products Designed	Marking Products Designed (FTD Mercury X2)
Marking an Entire Route as Delivered	Mercury 2000/3000 Emulation	Mercury 2000 & 3000 CD Installation Instructions
Mercury 3000 & 4000 CD Installation Instructions	Mercury Accounting Main Menu	Mercury Accounting Training
Mercury Accounting and QuickBooks Integration	Mercury Administration	Mercury Administration: Abbreviation Codes Screen
Mercury Administration: Accounting Folder	Mercury Administration: Address Types Screen	Mercury Administration: Address Verification Screen
Mercury Administration: Advanced Settings Screen	Mercury Administration: Audit Trail Screen	Mercury Administration: Automatic Order Processing Screen
Mercury Administration: Communication Folder	Mercury Administration: Credit Cards Screen	Mercury Administration: CurrencySettings Screen
Mercury Administration: Debit Cards Screen	Mercury Administration: Default Form Printing Screen	Mercury Administration: Delivery Code Screen
Mercury Administration: Delivery Folder	Mercury Administration: Delivery Priority Code Screen	Mercury Administration: Delivery Zone Fees Screen
Mercury Administration: Delivery Zone Screen	Mercury Administration: Dunning Message Screen	Mercury Administration: Email Screen
Mercury Administration: Employee Folder	Mercury Administration: Employee Type Screen	Mercury Administration: Employees Screen
Mercury Administration: Fax Screen	Mercury Administration: Form Alignment Screen	Mercury Administration: Form Format Screen
Mercury Administration: General Screen	Mercury Administration: HouseAccount Screen	Mercury Administration: Internet Screen
Mercury Administration: Job Functions Screen	Mercury Administration: License Screen	Mercury Administration: MailServer Screen
Mercury Administration: Marketing Screen	Mercury Administration: Mercury Connection Screen	Mercury Administration: PIN Pad Settings
Mercury Administration: POS Setting Screen	Mercury Administration: Paid Out/In Types Screen	Mercury Administration: Phone Lines Screen
Mercury Administration: Phone Types Screen	Mercury Administration: Printer Routing Screen	Mercury Administration: Printer Settings Folder
Mercury Administration: Product Category Screen	Mercury Administration: Questions Screen	Mercury Administration: Reason Code Screen
Mercury Administration: Referral Codes Screen	Mercury Administration: Remote Delivery Screen	Mercury Administration: Security Folder
Mercury Administration: Store Folder	Mercury Administration: Store Settings Screen	Mercury Administration: Store Transfers Screen
Mercury Administration: System Folder	Mercury Administration: Tax Code Screen	Mercury Administration: Text Message Screen
Mercury Administration: Window Access Screen	Mercury Administration: WireServices Screen	Mercury Administration: Wire Code Screen
Mercury Administration: Wire Service Folder	Mercury Administration Accounting Folder	Mercury Administration Automatic Order Processing Screen
Mercury Administration Communication Folder	Mercury Administration Delivery Folder	Mercury Administration Employee Folder
Mercury Administration Printer Settings Folder	Mercury Administration Security Folder	Mercury Administration Store Folder
Mercury Administration System Folder	Mercury Administration WireServices Screen	Mercury Administration Wire Service Folder
Mercury Advantage CD Installation Instructions	Mercury Cloud	Mercury Connect
Mercury Connect Login Instructions	Mercury Connect RSA Removal Tool	Mercury Connect Report Center
Mercury Connect Setup Questionnaire	Mercury Connect Training Videos	Mercury Connect Training Videos (FTD Mercury X1)
Mercury Connect Training Videos (FTD Mercury X2 Fall)	Mercury Delivery	Mercury Delivery Training
Mercury Direct	Mercury Direct: Answering a Question (ANS Message)	Mercury Direct: Asking a Question (ASK Message)
Mercury Direct: Canceling an Order (CAN Message)	Mercury Direct: Checking for Connectivity	Mercury Direct: Confirming a Cancellation (CON Message)
Mercury Direct: Denying a Cancellation (DEN Message)	Mercury Direct: Download and Setup Instructions	Mercury Direct: Entering Dates in Date Fields
Mercury Direct: Facility Search	Mercury Direct: Florist Search	Mercury Direct: Forwarding an Order (FOR Message)
Mercury Direct: Mercury Direct Technical Support Information	Mercury Direct: Message Search	Mercury Direct: Receiving Orders and Messages
Mercury Direct: Reciprocity Report	Mercury Direct: Rejecting an Order (REJ Message)	Mercury Direct: Requesting a Price Change
Mercury Direct: Selection Guide	Mercury Direct: Sending Administrative Messages	Mercury Direct: Sending Order-Related Messages
Mercury Direct: Sending Orders	Mercury Direct: Sending a Delivery Confirmation	Mercury Direct: The Basics
Mercury Direct: The Mercury Network	Mercury Direct: What's New	Mercury Direct Directory CD Installation Instructions
Mercury Direct Plus Control Panel	Mercury Direct Plus Main Menu	Mercury Direct Unconfirmed Deliveries Site
Mercury Marketing	Mercury Marketing Training	Mercury Marketing Webinar (Time: 1.5 hours)
Mercury Marketing Wizard	Mercury Marketing Wizard: Add New Referral Code Window	Mercury Marketing Wizard: All Campaigns Window
Mercury Marketing Wizard: All Criteria Window	Mercury Marketing Wizard: Campaign Analysis Window	Mercury Marketing Wizard: Campaign Scheduler Window
Mercury Marketing Wizard: Create Campaign Panel	Mercury Marketing Wizard: Key Criteria Panel	Mercury Marketing Wizard: Output Fields Panel
Mercury Marketing Wizard: Preview and Edit List Panel	Mercury Marketing Wizard: Save Campaign Panel	Mercury Marketing Wizard: Select Target List Panel
Mercury Marketing Wizard: Selected Criteria Window	Mercury Marketing Wizard: Welcome Panel	Mercury Message Overview
Mercury Messages	Mercury Order Message	Mercury direct
Mercurydirect	Merging Customers	Message Center
Message Center (FTD Mercury X2 Fall Training Video)	Message Center (FTD Mercury X2 Training Video)	Message Center (FTD Mercury X3 Training Video)
Message Center (Mercury Connect Training Video)	Message Center (Mercury Connect Video)	Message Center (X1 Video)
Message Center Demo	Message Center Video Demonstration	Message Center Window Areas
Message Locate Error Window	Message Report	Message Response Window
Message Responses	Modifying an Existing Template	Modifying an employee
Modifying default enclosure cards	Money Counter Window	Moving Categories
Moving Categories (FOL Training Video)	Multi-Store Capabilities	Multi-Ticket Sales (FTD Mercury X2 Fall Training Video)
Multi-Ticket Sales (FTD Mercury X2 Training Video)	Multi-Ticket Sales (FTD Mercury X3 Training Video)	Multi-Ticket Sales (Mercury Connect Training Video)
Multiple Price Points	Multiple Recipients Window	My Link Window
Navigating the Order Entry and Point of Sale Windows	New & Enhanced in FTD Mercury	New Features in Order Entry and Point of Sale Video Demonstration
New Message Window	New and Enhanced in FTD Mercury X3	New and Enhanced in FTD Mercury X3 & X3 Fall
New and Enhanced in FTD Mercury X4	New and Enhanced in FTD Mercury X4 & X4 Fall	New and Enhanced in FTD Mercury X4rev
New and Enhanced in FTD Mercury X5	New and Enhanced in FTD Mercury X5 & X5 Fall	New and Enhanced in FTD Mercury X6 Fall
No Access	No Sale Transactions (FTD Mercury X2 Fall Training Video)	No Sale Transactions (FTD Mercury X2 Training Video)
No Sale Transactions (FTD Mercury X3 Training Video)	No Sale Transactions (Mercury Connect Training Video)	No Sale Transactions (Mercury Connect Video)
No Sale Transactions (X1 Video)	No Sale Window	Non Routed Orders Report
Note Entry Window	OYP	Offerline
One-Off Printing	Online FTD Florist Directory	Opening Balance Window
Opening Design Center	Opening Orders Related to Messages	Opening Orders from Ticket Search
Opening an Existing Template	Opening the FTD Document Center	Opening the Message Center from the FTD Mercury Main Menu
Opening the Message Center from the Order Entry and Point of Sale Windows	Opt-In Report	Opt-Out Report
Optimize Route Options	Optimizing Routes	Optimizing Workflows Using Bar Code Scanners
Order Confirmations	Order Detail View Window	Order Details Window
Order Entry	Order Entry/Point of Sale in Multi-Store Environments	Order Entry Invoices
Order Entry Item Window	Order Entry Window	Order Entry and Point of Sale Windows New Features Demo
Order Entry vs. Point of Sale (FTD Mercury X2 Fall Training Video)	Order Entry vs. Point of Sale (FTD Mercury X2 Training Video)	Order Entry vs. Point of Sale (FTD Mercury X3 Training Video)
Order Entry vs. Point of Sale (Mercury Connect Training Video)	Order Entry vs. Point of Sale (Mercury Connect Video)	Order Entry vs. Point of Sale (X1 Video)
Order History Tab Areas	Order Life Cycle	Order Life Cycle (FTD Mercury X2 Fall Training Video)
Order Life Cycle (FTD Mercury X2 Training Video)	Order Life Cycle (FTD Mercury X3 Training Video)	Order Life Cycle (Mercury Connect Training Video)
Order Life Cycle (Mercury Connect Video)	Order Life Cycle (X1 Video)	Order Management
Our Guarantee	Outgoing Order Handling by Automatic Order Processing	Output Fields Panel
Output Options Window	Output Options Window (Pictures)	Output Statements Window
Override Availability	Overriding Product Availability (FOL Training Video)	PDF Versions of FTD Mercury Documentation
POS Manual Entry Window	POS Registration Window	POS Session Detail Window
POS Session History Window	Paid Out/In Window	Partial Refunds (FTD Mercury X2 Fall Training Video)
Partial Refunds (FTD Mercury X2 Training Video)	Partial Refunds (FTD Mercury X3 Training Video)	Partial Refunds (Mercury Connect Training Video)
Password	Password Change	Pausing Downloads
Payment Tender	Payment Type Totals Report	Payments Window
Performing Invoice Billing	Performing Invoice Billing (FTD Mercury X2 Fall Training Video)	Performing Invoice Billing (FTD Mercury X3 Training Video)
Performing Invoice Billing (Mercury Connect Training Video)	Performing a Quick Sale Transaction	Performing a Retail ToGo Transaction
Performing a Z-Out at the End of the Day (FTD Mercury X2 Fall Training Video)	Performing a Z-Out at the End of the Day (FTD Mercury X2 Training Video)	Performing a Z-Out at the End of the Day (FTD Mercury X3 Training Video)
Performing a Z-Out at the End of the Day (Mercury Connect Training Video)	Performing a Z-Out at the End of the Day (Mercury Connect Video)	Performing a Z-Out at the End of the Day (X1 Video)
Phoning Out Orders (FTD Mercury X2 Fall Training Video)	Phoning Out Orders (FTD Mercury X2 Training Video)	Phoning Out Orders (FTD Mercury X3 Training Video)
Phoning Out Orders (Mercury Connect Training Video)	Phoning Out Orders (Mercury Connect Video)	Phoning Out Orders (X1 Video)
Pick-up	Picture Center (FTD Mercury X2 Fall Training Video)	Picture Center (FTD Mercury X2 Training Video)
Picture Center (FTD Mercury X3 Training Video)	Picture Center (Mercury Connect Training Video)	Picture Center Window
Placing Refund Value on an FTD Gift Card Using One-Click Refunds	Point of Sale	Point of Sale History
Point of Sale Window	Point of Sale vs. Order Entry	Pool Address Window
Pool Delivery Zones	Potential Issues that Prevent Automatic Order Processing	Predefined Campaigns
Preferred Status Window	Preventing Charges on House Accounts	Preventing House Account Charges (FTD Mercury X2 Fall Training Video)
Preventing House Account Charges (FTD Mercury X3 Training Video)	Preventing House Account Charges (Mercury Connect Training Video)	Preview and Edit List Panel
Price Changes	Printer Form Settings Window	Printing
Printing French Forms and Receipts	Printing Invoices	Printing Invoices from Design Center
Printing Invoices from Ticket Search	Printing Invoices to Remote Locations	Printing Mercury Messages
Printing Messages	Printing Ticket Search Results	Printing a List of Standing Order Templates
Printing an enclosure card	Printing in Mercury Direct	Printing notifications
Printing the Employee List	Printing the Task List Report	Processing Credit Cards
Processing Incoming Orders Video Demonstration	Processing Incoming Phone Orders Video Demonstration	Processing Outgoing Wire Orders Demo
Processing Outgoing Wire Orders Video Demonstration	Processing Phoned-in Orders	Processing Refunds & Exchanges
Processing Web Orders in FTD Mercury	Processing a No Sale Transaction	Processing a Paid Out or Paid In Transaction
Processing a Z-Out Transaction	Processing and Settling Credit Cards	Product Activation-Pricing
Product Analysis Report Fields	Product Category Messages	Product Code and Quantity Entry
Product Codes	Product Codes and Product Search in Multi-Store Environments	Product Comparison Report
Product Entry Window	Product Entry Window Areas	Product Maintenance
Product Maintenance (FTD Mercury X)	Product Maintenance (FTD Mercury X2)	Product Recipes
Product Sales Reports	Product Search Window	Product Search Window Areas
Product Subgroups	Products	Products & Pricing
Promo Products	Protecting Customers from Customer Purge	Purge Customers Window
Purging Customers	Quick Picks	Quick Picks (FTD Mercury X2 Fall Training Video)
Quick Picks (FTD Mercury X2 Training Video)	Quick Picks (FTD Mercury X3 Training Video)	Quick Picks (Mercury Connect Training Video)
Quick Picks (Mercury Connect Video)	Quick Picks (X1 Video)	Quick Sale Entry
Quick Sale Mobile App	Quick Sale Mobile App Settings	REC Message List
Re-Printing/Re-Faxing/Re-Emailing Statements	Receipt Printer Settings Window	Receive Customer Payment on Account Window
Receiving Orders and Messages	Receiving Orders on the Phone/Marking Orders Delivered	Receiving Payments in Order Entry (FTD Mercury X2 Fall Training Video)
Receiving Payments in Order Entry (FTD Mercury X2 Training Video)	Receiving Payments in Order Entry (FTD Mercury X3 Training Video)	Receiving Payments in Order Entry (Mercury Connect Training Video)
Receiving Payments in Order Entry (Mercury Connect Video)	Receiving Payments in Order Entry (X1 Video)	Receiving Payments in Point of Sale (FTD Mercury X2 Fall Training Video)
Receiving Payments in Point of Sale (FTD Mercury X2 Training Video)	Receiving Payments in Point of Sale (FTD Mercury X3 Training Video)	Receiving Payments in Point of Sale (Mercury Connect Training Video)
Receiving Payments in Point of Sale (Mercury Connect Video)	Receiving Payments in Point of Sale (X1 Video)	Receiving Payments on House Accounts
Receiving Payments on Wedding Accounts	Reciprocity Report	Recording Phoned-In Orders
Redelivery Window	Refreshing Dashboard	Refund Window
Refunding the Purchase of a Gift Card	Reject Message	Rejecting Incoming Orders
Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video)	Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Training Video)	Rejecting Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video)
Rejecting Wire In Orders from the Mercury Network (Mercury Connect Training Video)	Rejecting Wire In Orders from the Mercury Network (Mercury Connect Video)	Rejecting Wire In Orders from the Mercury Network (X1 Video)
Rejecting an Incoming Order	Rejecting an Order (REJ Message)	Relaunch External Communications
Reminders Report	Remote Location Printing in Multi-Store Environments	Remove Product
Removing All Upcoming Orders Based on a Standing Order Template	Removing Custom Products from Your FOL Web Site	Removing Finance Charges (FTD Mercury X2 Fall Training Video)
Removing Finance Charges (FTD Mercury X3 Training Video)	Removing Finance Charges (Mercury Connect Training Video)	Removing Funerals
Removing Funerals from the Funeral Log	Removing Individual Tickets from Sales	Removing Pictures
Removing Pictures from Local Products	Removing a Previous Route from the GPS Device	Rename Route
Renaming Billing Cycles	Renaming Billing Cycles (FTD Mercury X2 Fall Training Video)	Renaming Billing Cycles (FTD Mercury X3 Training Video)
Renaming Billing Cycles (Mercury Connect Training Video)	Report	Report Center: Aged Analysis Report
Report Center: Customer Account Payments Report	Report Center: Customer Master Report	Report Center: Product Sales Report
Report Center: Report of Orders Filled	Report Center: Sales Summary Report	Report Center: Sales Tax Report
Report Center: Tax Exempt Customer Report	Report Order Filled (REC Message)	Report of Orders Filled
Reports	Reports in Multi-Store Environments	Reprint Route Report
Reprinting & Emailing Invoices (FTD Mercury X2 Fall Training Video)	Reprinting & Emailing Invoices (FTD Mercury X2 Training Video)	Reprinting & Emailing Invoices (FTD Mercury X3 Training Video)
Reprinting & Emailing Invoices (Mercury Connect Training Video)	Reprinting & Emailing Invoices (Mercury Connect Video)	Reprinting & Emailing Invoices (X1 Video)
Reprinting Receipts	Reprinting Receipts (FTD Mercury X2 Fall Training Video)	Reprinting Receipts (FTD Mercury X2 Training Video)
Reprinting Receipts (FTD Mercury X3 Training Video)	Reprinting Receipts (Mercury Connect Training Video)	Reprinting Receipts (Mercury Connect Video)
Reprinting Receipts (X1 Video)	Requesting a Price Change	Requesting a Price Change (ASK Message)
Requesting a Special Listing in FTD Florist Directory Administration (Florist Link 2.0)	Requesting a Special Listing in FTD Florist Link Administration	Requesting to Become a Featured Florist (Florist Link 2.0)
Requesting to Become a Featured Florist in Florist Link	Requiring Employee Names in Order Entry and Point of Sale	Rescheduling Jobs
Resending Credit Card Transactions from the Credit Card Search Window	Resending Rejected Wire Out Orders (FTD Mercury X2 Fall Training Video)	Resending Rejected Wire Out Orders (FTD Mercury X2 Training Video)
Resending Rejected Wire Out Orders (FTD Mercury X3 Training Video)	Resending Rejected Wire Out Orders (Mercury Connect Training Video)	Resending Rejected Wire Out Orders (Mercury Connect Video)
Resending Rejected Wire Out Orders (X1 Video)	Resending a Fax	Resending an Email Message
Resetting a forgotten password	Responding to Incoming Messages	Responding to Mercury Messages
Responding to Outgoing Orders	Results Ordering in FTD Florist Link	Resume Message
Resume Message (RES Message)	Resuming Your Previously Suspended System (FTD Mercury X2 Fall Training Video)	Resuming Your Previously Suspended System (FTD Mercury X2 Training Video)
Resuming Your Previously Suspended System (FTD Mercury X3 Training Video)	Resuming Your Previously Suspended System (Mercury Connect Training Video)	Resuming Your Previously Suspended System (Mercury Connect Video)
Resuming Your Previously Suspended System (X1 Video)	Retail ToGo Entry	Retail ToGo Mobile App Settings
Retrieval Message	Retrieval Message (RET Message)	Retrieving a Forgotten Password (FOL Training Video)
Route Origin	Routine Procedures in Mercury Direct 4.6	Routing Progress Window
Running the Best Sellers Report (FOL Training Video)	Running the Consumer Emails Report (FOL Training Video)	Running the Marketing Opt-In Report (FOL Training Video)
Running the Products & Pricing Report (FOL Training Video)	Running the Settings Report (FOL Training Video)	Running the Visits / Orders / Conversion Report (FOL Training Video)
RunningtheConsumerEmailsReport (FOL Training Video)	SMS Text Messaging	SMS and Email Entry
SQL 2005 Express Installation Instructions	SQL 2005 Standard Installation Instructions	SUSpend and RESume Messages
Sales Analysis Report Fields	Sales Summary Report	Sales Summary Report (FTD Mercury X2 Fall Training Video)
Sales Summary Report (FTD Mercury X2 Training Video)	Sales Summary Report (FTD Mercury X3 Training Video)	Sales Summary Report (Mercury Connect Training Video)
Sales Summary Report (Mercury Connect Video)	Sales Summary Report (X1 Video)	Sales Summary Report Fields
Sales Summary Report Settings	Sales Summary Reports	Sales Tax Report
Sales Tax Report (FTD Mercury X2 Fall Training Video)	Sales Tax Report (FTD Mercury X2 Training Video)	Sales Tax Report (FTD Mercury X3 Training Video)
Sales Tax Report (Mercury Connect Training Video)	Sales Tax Report (Mercury Connect Video)	Sales Tax Report (X1 Video)
Sales by Referral Code Report	Save Campaign Panel	Saved Routes Window
Saving the Template	Scheduling Campaigns	Scheduling Installations and Downloads
Search	Search Parameters Area	Search Results List
Searching for Automatically Processed Orders	Searching for Credit Card Transactions	Searching for Customers
Searching for Customers (FTD Mercury X2 Fall Training Video)	Searching for Customers (FTD Mercury X2 Training Video)	Searching for Customers (FTD Mercury X3 Training Video)
Searching for Customers (Mercury Connect Training Video)	Searching for Customers (Mercury Connect Video)	Searching for Customers (X1 Video)
Searching for Employees	Searching for Facilities Using FTD Florist Link (FTD Florist Link Training Video)	Searching for Facilities from the Mercury Main Menu (FTD Mercury X2 Fall Training Video)
Searching for Facilities from the Mercury Main Menu (FTD Mercury X3 Training Video)	Searching for Facilities from the Mercury Main Menu (Mercury Connect Training Video)	Searching for Facilities in Order Entry or Point of Sale (FTD Mercury X2 Fall Training Video)
Searching for Facilities in Order Entry or Point of Sale (FTD Mercury X3 Training Video)	Searching for Facilities in Order Entry or Point of Sale (Mercury Connect Training Video)	Searching for Florists Using FTD Florist Link (FTD Florist Link Training Video)
Searching for Florists from the Mercury Main Menu (FTD Mercury X2 Fall Training Video)	Searching for Florists from the Mercury Main Menu (FTD Mercury X3 Training Video)	Searching for Florists from the Mercury Main Menu (Mercury Connect Training Video)
Searching for Florists in Order Entry or Point of Sale (FTD Mercury X2 Fall Training Video)	Searching for Florists in Order Entry or Point of Sale (FTD Mercury X3 Training Video)	Searching for Florists in Order Entry or Point of Sale (Mercury Connect Training Video)
Searching for Mercury Messages	Searching for Orders and Tickets (FTD Mercury X2 Fall Training Video)	Searching for Orders and Tickets (FTD Mercury X2 Training Video)
Searching for Orders and Tickets (FTD Mercury X3 Training Video)	Searching for Orders and Tickets (Mercury ConnectTraining Video)	Searching for Orders and Tickets (Mercury Connect Video)
Searching for Orders and Tickets (X1 Video)	Searching for Products	Searching for Products (FTD Mercury X)
Searching for Products (FTD Mercury X2)	Searching for Products (FTD Mercury X2 Fall Training Video)	Searching for Products (FTD Mercury X2 Training Video)
Searching for Products (FTD Mercury X3 Training Video)	Searching for Products (Mercury Connect Training Video)	Searching for Products (Mercury Connect Video)
Searching for Products (X1 Video)	Searching for Products Assigned to a Designer	Searching for Products in (FTD Mercury X2 Training Video)
Searching for Productsn (FTD Mercury X2 Fall Training Video)	Searching for Productsn (FTD Mercury X2 Training Video)	Searching for Statements
Searching for Tickets	Searching for Tickets (FTD Mercury X)	Searching for Tickets Video Demonstration
Searching for Undesigned and Unassigned Orders	Searching for a Facility	Searching for a Florist
Searching for a Florist Who Serves a Facility	Searching for florists	Searching for products
Season-Specific Promo Products	Select Routing Progress Window	Select Saved Routes Window
Select Target List Panel	Selecting the Preferred Billing Method for a Customer (Email, Fax, and/or Printed Statement)	Selling & Loading Gift Cards (FTD Mercury X2 Fall Training Video)
Selling & Loading Gift Cards (FTD Mercury X2 Training Video)	Selling & Loading Gift Cards (FTD Mercury X3 Training Video)	Selling & Loading Gift Cards (Mercury Connect Training Video)
Selling New Gift Cards	Selling a Gift Card	Sending Admin messages
Sending Ask Messages (FTD Mercury X2 Fall Training Video)	Sending Ask Messages (FTD Mercury X2 Training Video)	Sending Ask Messages (FTD Mercury X3 Training Video)
Sending Ask Messages (Mercury Connect Training Video)	Sending Ask Messages (Mercury Connect Video)	Sending Ask Messages (X1 Video)
Sending Price Change Requests (FTD Mercury X2 Fall Training Video)	Sending Price Change Requests (FTD Mercury X2 Training Video)	Sending Price Change Requests (FTD Mercury X3 Training Video)
Sending Price Change Requests (Mercury Connect Training Video)	Sending Price Change Requests (Mercury Connect Video)	Sending Price Change Requests (X1 Video)
Sending Wire Out Orders over the Mercury Network (FTD Mercury X2 Fall Training Video)	Sending Wire Out Orders over the Mercury Network (FTD Mercury X2 Training Video)	Sending Wire Out Orders over the Mercury Network (FTD Mercury X3 Training Video)
Sending Wire Out Orders over the Mercury Network (Mercury Connect Training Video)	Sending Wire Out Orders over the Mercury Network (Mercury Connect Video)	Sending Wire Out Orders over the Mercury Network (X1 Video)
Sending a CANcel Message	Sending a CONfirmation Message	Sending a Card to Multiple Recipients
Sending a DENy Message	Sending a FORward Message	Sending a GENeral Message
Sending a REC Message	Sending a RETrieval Message	Sending a related message
Sending an ADJustment Report Message	Sending an ANSwer Message	Sending an ASK Message
Sending an Admin message	Sending an Order Confirmation (Delivery Confirmation Message)	Sending and Receiving FTD Notifications
Service Fee	Setting A Discount with A Promotion Code (FOL Training Video)	Setting A Discount without A Promotion Code (FOL Training Video)
Setting An Item As Call For Price (FOL Training Video)	Setting Date-Specific Promotion Products (FOL Training Video)	Setting Default Delivery Fees (FOL Training Video)
Setting Delivery Fees by City (FOL Training Video)	Setting Delivery Fees by Zip (FOL Training Video)	Setting Form Printing Defaults in Mercury Administration (FTD Mercury X2 Fall Training Video)
Setting Form Printing Defaults in Mercury Administration (FTD Mercury X2 Training Video)	Setting Form Printing Defaults in Mercury Administration (FTD Mercury X3 Training Video)	Setting Form Printing Defaults in Mercury Administration (Mercury Connect Training Video)
Setting GBB Pricing by Individual Product (FOL Training Video)	Setting Prices by Date (FOL Training Video)	Setting Printing Defaults in Mercury Administration (Mercury Connect Video)
Setting Printing Defaults in Mercury Administration (X1 Video)	Setting Promotion Products (FOL Training Video)	Setting Season-Specific Promotion Products (FOL Training Video)
Setting Tiered Pricing by Individual Product (FOL Training Video)	Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Fall Training Video)	Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Training Video)
Setting Up Automatic Email Delivery Confirmation (FTD Mercury X3 Training Video)	Setting Up Automatic Email Delivery Confirmation (Mercury Connect Training Video)	Setting Up Automatic Email Delivery Confirmations (Mercury Connect Video)
Setting Up Automatic Email Delivery Confirmations (X1 Video)	Setting Up Coupons	Setting Up Delivery Fees as Product Codes
Setting Up Email (FOL Training Video)	Setting Up House Account Defaults	Setting Up House Accounts
Setting Up House Accounts (FTD Mercury X2 Fall Training Video)	Setting Up House Accounts (FTD Mercury X2 Training Video)	Setting Up House Accounts (FTD Mercury X3 Training Video)
Setting Up House Accounts (Mercury Connect Training Video)	Setting Up IVR	Setting Up Paid Out/In Types
Setting Up QuickBooks	Setting Up Wireless Delivery Confirmation	Setting Up Your Employees and Passwords
Setting Up Your Mercury Message Printer	Setting Up Your Printers	Setting Up Your Printers and Form Selections
Setting Up Your Reports Printer	Setting Up the Cash Drawer	Setting the Conversion Chart Multiplier
Setting the Current Exchange Rate	Setting the Date and Time	Setting the GBB Pricing Defaults (FOL Training Video)
Setting the Opening Balance	Setting the Preferred Status for a Florist	Setting the Preferred Status for a Florist in FTD Florist Link (FTD Mercury X2 Fall Training Video)
Setting the Preferred Status for a Florist in FTD Florist Link (FTD Mercury X3 Training Video)	Setting the Preferred Status for a Florist in FTD Florist Link (Mercury Connect Training Video)	Setting the Preferred Status for a Florist in Florist Link (FTD Florist Link Training Video)
Setting the Tiered Pricing Defaults (FOL Training Video)	Setting the Weather Gadget Location	Setting up Gift Certificates
Setting up House Accounts	Setting up House Accounts (Mercury Connect Video)	Setting up House Accounts (X1 Video)
Setting up email	Setting your Home Location	Settings
Settings Up Your Printers and Form Selections	Shop Photos	Signature Capture
Sitio FTDMercuryDirect.com	Sitio www.mercurynetwork.com	Slimcast Messages
Software License Window	Sorting Items in Categories	Sorting Products in Categories (FOL Training Video)
Specifying the Web Address for My Link to Open	Standing Order Log Detail Report	Standing Order Log Summary Report
Standing Order Scheduler Window	Standing Order Scheduler Window Areas	Standing Order Tab Areas
Standing Orders	Starting the Mercury Direct Client	Starting the Mercury Direct Control Panel
State and Province Abbreviations	Statement Search	Statement Search Window
Statements	Statements in Multi-Store Environments	Steps to Open the Message Center from the FTD Mercury Main Menu
Steps to Open the Message Center from the Order Entry and Point of Sale Windows	Steps to add a funeral	Steps to change funeral information
Steps to generate Aged Analysis reports	Steps to generate Business Snapshot reports	Steps to generate Sales Summary reports
Steps to remove funerals	Steps to use business report templates	Store Hours
Store Transfer Fields	Suspend Message	Suspend Message (SUS Message)
Suspend and Resume Messages	Suspending A Portion of Your Site (FOL Training Video)	Suspending FOL Orders (FOL Training Video)
Suspending Your System (FTD Mercury X2 Fall Training Video)	Suspending Your System (FTD Mercury X2 Training Video)	Suspending Your System (FTD Mercury X3 Training Video)
Suspending Your System (Mercury Connect Training Video)	Suspending Your System (Mercury Connect Video)	Suspending Your System (X1 Video)
Suspending and Resuming Your Mercury System	Suspension	Suspension Messaging
Suspension by SKU	Symantec Endpoint Protection Installation Instructions	System Login Window
TEST NEW HOME	Taking Order Payments	Taking Orders for Pickup (FTD Mercury X2 Fall Training Video)
Taking Orders for Pickup (FTD Mercury X2 Training Video)	Taking Orders for Pickup (FTD Mercury X3 Training Video)	Taking Orders for Pickup (Mercury Connect Training Video)
Taking Orders for Pickup (Mercury Connect Video)	Taking Orders for Pickup (X1 Video)	Tax Changes Required for Canadian FTD Mercury Systems on 1-July-2010
Tax Changes for Quebec Florists Effective 1-Jan-2011	Tax Exempt Customer Report	Templates
Templates2	Terminating an Employee in Your System	Test
Test New Breaking News	Test Page	Test Page 2
Text Message Marketing Campaigns	The Balance Wizard (Exporting to QuickBooks)	The Chart of Accounts Wizard
The Mercury Network	The Message Search Screen	Ticket Report
Ticket Search	Ticket Search Window	Ticket Search in Multi-Store Environments
Ticket Status (FTD Mercury X2 Fall Training Video)	Ticket Status (FTD Mercury X2 Training Video)	Ticket Status (FTD Mercury X3 Training Video)
Ticket Status (Mercury Connect Training Video)	Ticket Status (Mercury Connect Video)	Ticket Status (X1 Video)
Ticket Status Window	Tickets	Tiered Pricing
Tiered Pricing Defaults	Tiered Pricing by Individual Product	Tiered Pricing in Bulk
Tip Center	Tip of the Day: Abbreviation Code Lookup	Tip of the Day: Dashboard Personalization
Tip of the Day: Design Pictures	Tip of the Day: Enclosure Cards	Tip of the Day: F1 Help
Tip of the Day: FTD Mercury Mobile	Tip of the Day: Funeral Acknowledgment Report	Tip of the Day: Garmin GPS Devices
Tip of the Day: Gift Cards	Tip of the Day: MTAC Chat	Tip of the Day: Quick Picks
Tip of the Day: Same for Recipient Address	Tools	Tracking Employee Time
Tracking Phone Location (With No Orders Downloaded)	Training Request	Training Videos
Transferring Orders to Other Stores	Truck Return	Truck Return Window

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