Product Codes

From FloristWiki

Product codes are abbreviations for products you sell in your store. They help you track sales and quantity on hand. Wire service–branded and Selection Guide products are installed in your system for you. FTD Mercury allows you to add your own products, and allows you to enter care and design information for each product in the database. You can also associate pictures with your products.

When sending a Mercury order, the Mercury Network uses the product codes in the product fields to determine if a filling florist can fill your order. The sending florist has control over the method used by the Mercury Network in scanning the choice fields of an order. If a sending florist enters product codes in both choice fields, the Mercury Network checks to see whether the filling florist is accepting either or both products. If not, it attempts to find another filling florist (unless the sending florist has decided not to auto forward).

Following are some examples:

Scenario	Settings	Description
Both First and Second Choice Provided	First Choice	.PMU1
	Second Choice	.PMU2
	Action by Netwok	The Network checks to see if the filling florist is accepting either or both products. If not, it attempts to find another filling florist (unless No Auto Forwarding was selected in the order message).
First Choice and Non-Product Code Second Choice Provided	First Choice	.PMU1
	Second Choice	ONE DOZEN YELLOW ROSES
	Action by Netwok	The Network checks to see if the filling florist is accepting the .PMU1 product. The Network cannot interpret the Second Choice field because it is not a product code. If the filling florist does not carry the .PMU1 product or yellow roses, then it is the filling florist’s responsibility to reject or forward the order.
First Choice and SIMILAR Second Choice Provided	First Choice	.PMU1
	Second Choice	SIMILAR
	Action by Netwok	The Network checks to see if the filling florist is accepting the .PMU1 product. The Network cannot interpret the Second Choice field because it is not a product code. If the filling florist does not carry the .PMU1 product, the florist tries to match the arrangement as best as it can. It is the filling store’s responsibility to forward or reject orders it cannot fill or match appropriately.
Only First Choice Provided	First Choice	.PMU1
	Second Choice
	Action by Netwok	The Network checks to see if the filling florist is accepting the .PMU1 product code. If not, it attempts to find another filling florist (unless No Auto Forwarding was selected in the order message). It is not recommended to leave the Second Choice field blank when sending Mercury orders.