Pick-up

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Image: Pick-up.jpg‎

Give your customers the ability to come to your shop to pick up there order.

When activating the pick-up option on your site, consider:

  • What time the order has to be placed in order to pick it up the same day
  • What time the customer can come pick up the order. You can set multiple pick-up times. For example:
    • If the customer orders by 12noon, they can pick it up at 2pm
    • If the customer orders by 2pm, they can pick it up at 4pm
    • Any time after your final same-day pick-up would require next day
  • Store Selection Notes - if you have multiple locations, allow your customer to select which one to pick the order up at
  • Pick-up Notes - share any information necessary with your customer in regards to picking up the order at the location they have selected
  • Pick-up Time Notes - share any information necessary with your customer about selecting a time to pick-up their order
  • Date Selection Notes - give your customer information about selecting a date to pick-up their order
  • Directions to store - tell your customer how to find your store in order to pick-up their order

Once pick-up is activated on your site, you can do special cash-and-carry options on your website. Offer a discount on a product and have the discount only apply to orders picked up at your store. This allows you to have a cash-and-carry price on your website.

Florists Online Support can activate the pick-up feature on your site. Contact Florists Online Support at floristsonline@ftdi.com or 800-576-6721.

Related Videos

Video Name Running Time Streaming Flash Video
Setting Default Delivery Fees 3:39 Link
Setting Delivery Fees by City 2:46 Link
Setting Delivery Fees by Zip 3:00 Link


Related Articles

How do I set delivery fees for each city?
How do I set delivery fees for each zip or postal code?
How do I suspend my site for a vacation or a holiday?
How do I set-up a discount on my site?
How do I set the service fee for my site?
How do I change the message on my Delivery Info page?
How do I view the settings for my website?
How do I change the cut-off times for same day deliveries?

Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

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