Starting the Mercury Direct Client
From FloristWiki
The Mercury Direct client is the program that you use to enter orders and messages, and search for messages, products, florists, facilities, etc. The Mercury Direct client does not start automatically when your computer starts up.
To access the Mercury Direct client: Double-click the Mercury Direct Terminal icon on your desktop. If you receive a message that says "The Mercury Direct Control Panel appears not to be running. Do you want to start it?," click the Yes button to start the Mercury Direct Control Panel. You must do this to send or receive Mercury messages.