Recording Phoned-In Orders

From FloristWiki

Phoned-in orders should be recorded so that you can get paid for taking the order (on your Clearinghouse Statement). When you correctly record a phoned in order, the order is placed in the REC message window automatically so that it can be sent to FTD for payment.

Phoned-in orders should also be recorded for reconciliation purposes. Phoned-in orders are placed in the Mercury message log with a status of Phoned. When you reconcile, the order is in your message list so that you can match it with the order on the Clearinghouse Statement.

For more information on taking a phoned-in order, see Entering Phoned-In Orders.