Resending Credit Card Transactions from the Credit Card Search Window

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You can only resend transactions if you are storing credit cards with FTD. Otherwise, the Resend button is disabled.

To resend a credit card transaction for authorization:

  1. On the Search menu, click Credit Card Search. The Credit Card Search window opens.
  2. In the Search Parameters area, enter the transaction number, credit card number, or name of the credit card holder and click Search. Transactions matching your search criteria appear in the results list below the Search Parameters area.
  3. Select the transaction you want to resend for authorization and click Resend.

When you are finished, click Close to close the Credit Card Search window

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