Processing a No Sale Transaction

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No sale transactions allow you to open the cash drawer without changing the amount of money in the drawer. One common reason to do this is to make change for a customer.

To process a no sale transaction:

  1. On the FTD Mercury Main Menu, click Point of Sale.
  2. Click the No Sale button to open the No Sale window.
  3. In the Login Name field, enter your FTD Mercury login name.
  4. In the Password field, enter your FTD Mercury password. Asterisks (*****) appear to protect your password.
  5. Click OK to complete the transaction. The cash drawer opens, and the receipt printer prints a record of the no sale transaction.
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