Message Response Window

From FloristWiki

This window is used to respond to a Mercury Message. The message types that use this window are the Ask, Answer, Cancellation, Confirmation, Deny, Forward, and Reject messages - consult those topics for specific details about those messages.

To complete a message response:

1. If necessary, change the recipient’s name and address.
2. If you are requesting or confirming a price change (Ask and Answer messages only), click the New Price check box and enter the new price. You may click the calculator icon to help you compute the new price.
3. In the Reason field, click the down arrow to highlight and select the reason you are sending this message.
4. If you are forwarding a message, enter the shop code of the florist you are forwarding the message to in the Florist field. You may click … to search for a florist.
5. Add notes (if any), in the Notes field.
6. In the Operator field, click the down arrow and select your name from the list.
7. If you have multiple stores, click the down arrow in the Sending Florist field and select the sending store code from the list.
8. Click Send.