Gift Certificates

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To set up your system so that your customers can purchase and redeem gift certificates, you must first set up a gift certificate product so that the gift certificate can be purchased in Order Entry and Point of Sale. A payment type of Gift Certificate has been added to the payment window in Order Entry and Point of Sale so that your customers can pay by gift certificate.

Setting Up Gift Certificates

To set up gift certificates in FTD Mercury, add a new product called “Gift Certificate” and set it up like you would any other product. The only unique setup for gift certificates is that you must select Gift Certificate as the statement category when you are setting up the product.

FTD Mercury allows great flexibility when working with gift certificates so you can customize how you want to issue and redeem them. For example, if you have custom gift certificates in your store, you can use the Product Entry window to monitor the quantity that you have on hand. Also, you should consider how the gift certificate should be taxed, according to the tax regulations in your state. Most often gift certificates are set up as tax exempt or no tax.

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FTD Mercury also allows you to use Gift Cards, which can be loaded and redeemed in your shop. For more information about getting set up with Gift Cards, contact FTD Technology Sales at 1-800-767-3222.

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