Removing Custom Products from Your FOL Web Site

From FloristWiki

IMPORTANT You can only remove a custom product from your FOL Web site via FTD Mercury if you have a corresponding product in FTD Mercury. If you already have products on your FOL Web site that you want to maintain in FTD Mercury, you can add a new product with a product ID that matches the FOL Web site product ID.

To remove a custom product from your FOL Web site:

1. On the FTD Mercury Main Menu, in the Search area, click Product. The Product Search window opens.
2. Enter criteria to locate the product and click Search.
3. From the results list, double-click the product. The Product Entry window opens.
4. Click the Add to FOL Web Site button. The FOL Product window opens.
5. From the FOL site list, click the site from which you want to remove the product.
   

   If the product status is Does Not Exist, the product is not listed on your FOL Web site (and therefore cannot be removed).

6. Click Remove.

Once removal has happened successfully, the Update Status column will change to Removed and the Product Status column will change to Does Not Exist.