Mercury Direct: Rejecting an Order (REJ Message)

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The Reject message allows you to reject an order sent to you by another Member. Only a filling Member may reject an order. You must send the Reject message in the same calendar month as the date of the original order. This ensures the accuracy of the Clearing House statement.

NOTE: The preferred method of declining an order is to send a Forward message.

To send a Reject message:

1. On the Mercury Direct Main Menu, click Reject an Order. The Reject an Order screen opens.
2. Click the magnifying glass icon next to the Order Number field. The Message Search window opens.
3. By default Message Search will list all incoming and outgoing orders if you click Search. If necessary, specify additional information to narrow your search, and then click the Search button.
4. When you locate the order that you would like to reject, highlight the order and then click Select. The Reject an Order screen will reappear with most of the information completed for you.
5. From the Reason Type list, select your reason for sending this message.
6. In the Reason or Note Text field, add notes as needed.
7. In the Operator field, enter your name.
8. Click Submit to send the message during the next Mercury Direct communications session. If you want to send the message immediately, on the Mercury Direct Main Menu, click Transmit Now.