Logging in to FTD Mercury

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If you are starting FTD Mercury for the first time, the System Login window appears automatically after you complete the Store Setup Wizard.

To log in to FTD Mercury:

  1. Double-click on the FTD Mercury icon on your desktop. The System Login window opens.
  2. In the Login Name field, type your login name and press Tab.
  3. In the Password field, type your password. Asterisks (*****) appear to protect your password.
  4. By default, your store name appears in the Store Name field. If you have multiple stores, click the arrow and select the name of the store for which you want to log in.
  5. Click Login.

If you are logging in for the first time, you may continue to use this login name and password until you assign yourself and each of your employees a login name and password in the system. You should make these assignments as soon as possible for security reasons.

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If you receive the message Unable to connect to the host server, you need to perform an FTDStartup procedure.


Back to Basic Operations

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