FTD Mercury X3 & X3 Fall Reference Guide Table of Contents

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(Accounts Receivable)
(Mercury Delivery)
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***[[Delivery Snapshot Window]]
***[[Delivery Snapshot Window]]
***[[About Mercury Delivery Processing Application Window]]
***[[About Mercury Delivery Processing Application Window]]
-
***[[Delivery Zones]]
+
**[[Delivery Zones]]
-
****[[Creating Delivery Zones]]
+
***[[Creating Delivery Zones]]
-
*****[[Create Zone Window]]
+
****[[Create Zone Window]]
-
*****[[Find Window]]
+
****[[Find Window]]
-
****[[Removing Delivery Zones]]
+
***[[Removing Delivery Zones]]
-
****[[Delivery Zones List]]
+
***[[Delivery Zones List]]
-
****[[Creating Delivery Routes]]
+
**[[Creating Delivery Routes]]
-
*****[[Create Routes Window]]
+
***[[Create Routes Window]]
-
*****[[Complete Route Window]]
+
***[[Complete Route Window]]
-
*****[[Changing the Route Name or Origin]]
+
***[[Changing the Route Name or Origin]]
-
*****[[Rename Route Window]]
+
***[[Rename Route Window]]
-
*****[[Route Origin Window]]
+
***[[Route Origin Window]]
***[[Optimizing Routes]]
***[[Optimizing Routes]]
****[[Optimize Route Options Window]]
****[[Optimize Route Options Window]]
***[[Changing the Delivery Zone for an Order]]
***[[Changing the Delivery Zone for an Order]]
-
*****[[Change Zone Window]]
+
****[[Change Zone Window]]
-
*[[Viewing Order Details (Products)]]
+
***[[Viewing Order Details (Products)]]
-
*[[Order Details Window]]
+
****[[Order Details Window]]
-
*[[Adding Additional Orders to the Route]]
+
***[[Adding Additional Orders to the Route]]
-
*[[Add Order Window]]
+
****[[Add Order Window]]
-
*[[Add Zone Window]]
+
****[[Add Zone Window]]
-
*[[Adding Non-Order Stops to the Route]]
+
***[[Adding Non-Order Stops to the Route]]
-
*[[Linking and Unlinking Orders]]
+
***[[Linking and Unlinking Orders]]
-
*[[Removing Orders from the Route]]
+
***[[Removing Orders from the Route]]
-
*[[Editing Saved (Incomplete) Routes]]
+
***[[Editing Saved (Incomplete) Routes]]
-
*[[Select Saved Routes Window]]
+
****[[Select Saved Routes Window]]
-
*[[Saved Routes Window]]
+
****[[Saved Routes Window]]
-
*[[Modifying Delivery Routes]]
+
**[[Modifying Delivery Routes]]
-
*[[Viewing Routing Progress]]
+
**[[Viewing Routing Progress]]
-
*[[Select Routing Progress Window]]
+
***[[Select Routing Progress Window]]
-
*[[Routing Progress Window]]
+
***[[Routing Progress Window]]
-
*[[Viewing the Route Details]]
+
***[[Viewing the Route Details]]
-
*[[Wrapping Up Routes]]
+
**[[Wrapping Up Routes]]
***[[Truck Return]]
***[[Truck Return]]
****[[Truck Return Window]]
****[[Truck Return Window]]
Line 418: Line 418:
****[[Truck Stop Details Window]]
****[[Truck Stop Details Window]]
****[[Redelivery Window]]
****[[Redelivery Window]]
-
***[[Follow Up Deliveries]]
+
**[[Follow Up Deliveries]]
-
****[[Follow Up Delivery Window]]
+
***[[Follow Up Delivery Window]]
**[[Using Garmin GPS Devices for Delivery]]
**[[Using Garmin GPS Devices for Delivery]]
***[[Setting Your Home Location on the GPS Device]]
***[[Setting Your Home Location on the GPS Device]]
Line 430: Line 430:
***[[Delivery Zone Report]]
***[[Delivery Zone Report]]
***[[Delivery Report]]
***[[Delivery Report]]
-
***[[Reprint Route Report]]
+
****[[Reprint Route Report]]
-
***[[Non Routed Orders Report]]
+
****[[Non Routed Orders Report]]
-
***[[Both Routed and Non Routed Orders Report]]
+
****[[Both Routed and Non Routed Orders Report]]
-
***[[Delivered Orders Report]]
+
****[[Delivered Orders Report]]
-
***[[Delivery Report Window]]
+
****[[Delivery Report Window]]
***[[Delivery Trip Analysis Report]]
***[[Delivery Trip Analysis Report]]
***[[Delivery Problem Report]]
***[[Delivery Problem Report]]
Line 441: Line 441:
***[[Setting Up Wireless Delivery Confirmation]]
***[[Setting Up Wireless Delivery Confirmation]]
***[[Using Wireless Delivery Confirmation]]
***[[Using Wireless Delivery Confirmation]]
-
***[[Downloading the Route Information to the Phone]]
+
****[[Downloading the Route Information to the Phone]]
-
***[[Receiving Orders on the Phone/Marking Orders Delivered]]
+
****[[Receiving Orders on the Phone/Marking Orders Delivered]]
-
***[[Completing a Route]]
+
****[[Completing a Route]]
***[[Updating Your etrace Phone Software]]
***[[Updating Your etrace Phone Software]]
***[[GPS Upgrade]]
***[[GPS Upgrade]]
-
***[[Tracking Phone Location (With No Orders Downloaded)]]
+
****[[Tracking Phone Location (With No Orders Downloaded)]]
***[[IVR]]
***[[IVR]]
****[[Setting Up IVR]]
****[[Setting Up IVR]]

Revision as of 14:09, 4 March 2011

Contents

IMPORTANT: This page is UNDER MAJOR CONSTRUCTION.

FTD Mercury Overview

Basic Operations

The Mercury Network

Mercury Messages

Florist Directory & Search

Managing Employees

Customer Management

Product Maintenance

Working with Orders

Misc



Automatic Order Processing

Managing Point of Sale Sessions

Design Center

Processing and Settling Credit Cards

Mercury Delivery

Mercury Marketing

Wire Service Reconciliation

Accounts Receivable

Business Reports

Mercury Accounting and QuickBooks Integration

Fax and Email

FTD Document Center

Mercury Administration

Dashboard

Multi-Store Capabilities

Web Order Interface

Credit Card Authorization Codes

State and Province Abbreviations

Debit Cards

Automatic Software Updates

Personal tools