Voice Authorizing Credit Card Transactions from the Credit Card Search Window

From FloristWiki

To perform voice authorization on a credit card transaction:

1. On the Search menu, click Credit Card Search. The Credit Card Search window opens.
2. In the Search Parameters area, enter the transaction number, credit card number, or name of the credit card holder and click Search. Transactions matching your search criteria appear in the results list below the Search Parameters area.
3. Select the transaction you want to resend for authorization and click Voice. The Credit Card Authorization window opens.
4. In the Cardholder area:
   1. In the Name field, enter the cardholders name.
   2. In the Address field, enter the address for the cardholder.
   3. From the Present list, select whether the cardholder is present for the transaction.
5. In the Approval area, in the Code field, enter the approval code provided by your credit card clearinghouse.
6. Click Send.

Once FTD Mercury contacts the credit card clearinghouse, the transaction is authorized.