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  1. Marking Pickup Orders as C.O.D. (FTD Mercury X2 Fall Training Video)
  2. Marking Pickup Orders as C.O.D. (FTD Mercury X2 Training Video)
  3. Marking Pickup Orders as C.O.D. (FTD Mercury X3 Training Video)
  4. Marking Pickup Orders as C.O.D. (Mercury Connect Training Video)
  5. Marking Pickup Orders as C.O.D. (Mercury Connect Video)
  6. Marking Pickup Orders as C.O.D. (X1 Video)
  7. Marking Products Designed
  8. Marking an Entire Route as Delivered
  9. Mercury 2000/3000 Emulation
  10. Mercury 2000 & 3000 CD Installation Instructions
  11. Mercury Accounting Main Menu
  12. Mercury Accounting Training
  13. Mercury Accounting and QuickBooks Integration
  14. Mercury Administration
  15. Mercury Administration: Abbreviation Codes Screen
  16. Mercury Administration: Accounting Folder
  17. Mercury Administration: Address Types Screen
  18. Mercury Administration: Address Verification Screen
  19. Mercury Administration: Advanced Settings Screen
  20. Mercury Administration: Audit Trail Screen
  21. Mercury Administration: Automatic Order Processing Screen
  22. Mercury Administration: Communication Folder
  23. Mercury Administration: Credit Cards Screen
  24. Mercury Administration: CurrencySettings Screen
  25. Mercury Administration: Default Form Printing Screen
  26. Mercury Administration: Delivery Code Screen
  27. Mercury Administration: Delivery Folder
  28. Mercury Administration: Delivery Priority Code Screen
  29. Mercury Administration: Delivery Zone Fees Screen
  30. Mercury Administration: Delivery Zone Screen
  31. Mercury Administration: Dunning Message Screen
  32. Mercury Administration: Email Screen
  33. Mercury Administration: Employee Folder
  34. Mercury Administration: Employee Type Screen
  35. Mercury Administration: Employees Screen
  36. Mercury Administration: Fax Screen
  37. Mercury Administration: Form Alignment Screen
  38. Mercury Administration: Form Format Screen
  39. Mercury Administration: General Screen
  40. Mercury Administration: HouseAccount Screen
  41. Mercury Administration: Internet Screen
  42. Mercury Administration: Job Functions Screen
  43. Mercury Administration: License Screen
  44. Mercury Administration: MailServer Screen
  45. Mercury Administration: Marketing Screen
  46. Mercury Administration: Mercury Connection Screen
  47. Mercury Administration: PIN Pad Settings
  48. Mercury Administration: POS Setting Screen
  49. Mercury Administration: Paid Out/In Types Screen
  50. Mercury Administration: Phone Lines Screen
  51. Mercury Administration: Phone Types Screen
  52. Mercury Administration: Printer Routing Screen
  53. Mercury Administration: Printer Settings Folder
  54. Mercury Administration: Product Category Screen
  55. Mercury Administration: Questions Screen
  56. Mercury Administration: Reason Code Screen
  57. Mercury Administration: Referral Codes Screen
  58. Mercury Administration: Remote Delivery Screen
  59. Mercury Administration: Security Folder
  60. Mercury Administration: Store Folder
  61. Mercury Administration: Store Settings Screen
  62. Mercury Administration: Store Transfers Screen
  63. Mercury Administration: System Folder
  64. Mercury Administration: Tax Code Screen
  65. Mercury Administration: Text Message Screen
  66. Mercury Administration: Window Access Screen
  67. Mercury Administration: WireServices Screen
  68. Mercury Administration: Wire Code Screen
  69. Mercury Administration: Wire Service Folder
  70. Mercury Administration Accounting Folder
  71. Mercury Administration Automatic Order Processing Screen
  72. Mercury Administration Communication Folder
  73. Mercury Administration Delivery Folder
  74. Mercury Administration Employee Folder
  75. Mercury Administration Printer Settings Folder
  76. Mercury Administration Security Folder
  77. Mercury Administration Store Folder
  78. Mercury Administration System Folder
  79. Mercury Administration WireServices Screen
  80. Mercury Administration Wire Service Folder
  81. Mercury Advantage CD Installation Instructions
  82. Mercury Cloud
  83. Mercury Connect
  84. Mercury Connect Login Instructions
  85. Mercury Connect RSA Removal Tool
  86. Mercury Connect Report Center
  87. Mercury Connect Setup Questionnaire
  88. Mercury Connect Training Videos (FTD Mercury X1)
  89. Mercury Connect Training Videos (FTD Mercury X2 Fall)
  90. Mercury Delivery
  91. Mercury Delivery Training
  92. Mercury Direct
  93. Mercury Direct: Answering a Question (ANS Message)
  94. Mercury Direct: Asking a Question (ASK Message)
  95. Mercury Direct: Canceling an Order (CAN Message)
  96. Mercury Direct: Checking for Connectivity
  97. Mercury Direct: Confirming a Cancellation (CON Message)
  98. Mercury Direct: Denying a Cancellation (DEN Message)
  99. Mercury Direct: Download and Setup Instructions
  100. Mercury Direct: Entering Dates in Date Fields
  101. Mercury Direct: Facility Search
  102. Mercury Direct: Florist Search
  103. Mercury Direct: Forwarding an Order (FOR Message)
  104. Mercury Direct: Mercury Direct Technical Support Information
  105. Mercury Direct: Message Search
  106. Mercury Direct: Receiving Orders and Messages
  107. Mercury Direct: Reciprocity Report
  108. Mercury Direct: Rejecting an Order (REJ Message)
  109. Mercury Direct: Requesting a Price Change
  110. Mercury Direct: Selection Guide
  111. Mercury Direct: Sending Administrative Messages
  112. Mercury Direct: Sending Order-Related Messages
  113. Mercury Direct: Sending Orders
  114. Mercury Direct: Sending a Delivery Confirmation
  115. Mercury Direct: The Basics
  116. Mercury Direct: The Mercury Network
  117. Mercury Direct: What's New
  118. Mercury Direct Directory CD Installation Instructions
  119. Mercury Direct Plus Control Panel
  120. Mercury Direct Plus Main Menu
  121. Mercury Direct Unconfirmed Deliveries Site
  122. Mercury Marketing
  123. Mercury Marketing Training
  124. Mercury Marketing Webinar (Time: 1.5 hours)
  125. Mercury Marketing Wizard
  126. Mercury Marketing Wizard: Add New Referral Code Window
  127. Mercury Marketing Wizard: All Campaigns Window
  128. Mercury Marketing Wizard: All Criteria Window
  129. Mercury Marketing Wizard: Campaign Analysis Window
  130. Mercury Marketing Wizard: Campaign Scheduler Window
  131. Mercury Marketing Wizard: Create Campaign Panel
  132. Mercury Marketing Wizard: Key Criteria Panel
  133. Mercury Marketing Wizard: Output Fields Panel
  134. Mercury Marketing Wizard: Preview and Edit List Panel
  135. Mercury Marketing Wizard: Save Campaign Panel
  136. Mercury Marketing Wizard: Select Target List Panel
  137. Mercury Marketing Wizard: Selected Criteria Window
  138. Mercury Marketing Wizard: Welcome Panel
  139. Mercury Message Overview
  140. Mercury Messages
  141. Mercury Order Message
  142. Merging Customers
  143. Message Center
  144. Message Center (FTD Mercury X2 Fall Training Video)
  145. Message Center (FTD Mercury X2 Training Video)
  146. Message Center (FTD Mercury X3 Training Video)
  147. Message Center (Mercury Connect Training Video)
  148. Message Center (Mercury Connect Video)
  149. Message Center (X1 Video)
  150. Message Center Demo
  151. Message Center Video Demonstration
  152. Message Center Window Areas
  153. Message Locate Error Window
  154. Message Report
  155. Message Response Window
  156. Message Responses
  157. Modifying an Existing Template
  158. Modifying an employee
  159. Modifying default enclosure cards
  160. Money Counter Window
  161. Moving Categories
  162. Moving Categories (FOL Training Video)
  163. Multi-Store Capabilities
  164. Multi-Ticket Sales (FTD Mercury X2 Fall Training Video)
  165. Multi-Ticket Sales (FTD Mercury X2 Training Video)
  166. Multi-Ticket Sales (FTD Mercury X3 Training Video)
  167. Multi-Ticket Sales (Mercury Connect Training Video)
  168. Multiple Price Points
  169. Multiple Recipients Window
  170. My Link Window
  171. Navigating the Order Entry and Point of Sale Windows
  172. New & Enhanced in FTD Mercury
  173. New Features in Order Entry and Point of Sale Video Demonstration
  174. New Message Window
  175. New and Enhanced in FTD Mercury X3 & X3 Fall
  176. New and Enhanced in FTD Mercury X4 & X4 Fall
  177. New and Enhanced in FTD Mercury X5 & X5 Fall
  178. New and Enhanced in FTD Mercury X6 Fall
  179. No Access
  180. No Sale Transactions (FTD Mercury X2 Fall Training Video)
  181. No Sale Transactions (FTD Mercury X2 Training Video)
  182. No Sale Transactions (FTD Mercury X3 Training Video)
  183. No Sale Transactions (Mercury Connect Training Video)
  184. No Sale Transactions (Mercury Connect Video)
  185. No Sale Transactions (X1 Video)
  186. No Sale Window
  187. Non Routed Orders Report
  188. Note Entry Window
  189. OYP
  190. Offerline
  191. One-Off Printing
  192. Opening Balance Window
  193. Opening Design Center
  194. Opening Orders Related to Messages
  195. Opening Orders from Ticket Search
  196. Opening an Existing Template
  197. Opening the FTD Document Center
  198. Opening the Message Center from the FTD Mercury Main Menu
  199. Opening the Message Center from the Order Entry and Point of Sale Windows
  200. Opt-In Report
  201. Opt-Out Report
  202. Optimize Route Options
  203. Optimizing Routes
  204. Optimizing Workflows Using Bar Code Scanners
  205. Order Confirmations
  206. Order Detail View Window
  207. Order Details Window
  208. Order Entry/Point of Sale in Multi-Store Environments
  209. Order Entry Invoices
  210. Order Entry Item Window
  211. Order Entry Window
  212. Order Entry and Point of Sale Windows New Features Demo
  213. Order Entry vs. Point of Sale (FTD Mercury X2 Fall Training Video)
  214. Order Entry vs. Point of Sale (FTD Mercury X2 Training Video)
  215. Order Entry vs. Point of Sale (FTD Mercury X3 Training Video)
  216. Order Entry vs. Point of Sale (Mercury Connect Training Video)
  217. Order Entry vs. Point of Sale (Mercury Connect Video)
  218. Order Entry vs. Point of Sale (X1 Video)
  219. Order History Tab Areas
  220. Order Life Cycle
  221. Order Life Cycle (FTD Mercury X2 Fall Training Video)
  222. Order Life Cycle (FTD Mercury X2 Training Video)
  223. Order Life Cycle (FTD Mercury X3 Training Video)
  224. Order Life Cycle (Mercury Connect Training Video)
  225. Order Life Cycle (Mercury Connect Video)
  226. Order Life Cycle (X1 Video)
  227. Order Management
  228. Our Guarantee
  229. Outgoing Order Handling by Automatic Order Processing
  230. Output Fields Panel
  231. Output Options Window
  232. Output Options Window (Pictures)
  233. Output Statements Window
  234. Override Availability
  235. Overriding Product Availability (FOL Training Video)
  236. POS Manual Entry Window
  237. POS Registration Window
  238. POS Session Detail Window
  239. POS Session History Window
  240. Paid Out/In Window
  241. Partial Refunds (FTD Mercury X2 Fall Training Video)
  242. Partial Refunds (FTD Mercury X2 Training Video)
  243. Partial Refunds (FTD Mercury X3 Training Video)
  244. Partial Refunds (Mercury Connect Training Video)
  245. Password
  246. Pausing Downloads
  247. Payment Tender
  248. Payment Type Totals Report
  249. Payments Window
  250. Performing Invoice Billing
  251. Performing Invoice Billing (FTD Mercury X2 Fall Training Video)
  252. Performing Invoice Billing (FTD Mercury X3 Training Video)
  253. Performing Invoice Billing (Mercury Connect Training Video)
  254. Performing a Retail ToGo Transaction
  255. Performing a Z-Out at the End of the Day (FTD Mercury X2 Fall Training Video)
  256. Performing a Z-Out at the End of the Day (FTD Mercury X2 Training Video)
  257. Performing a Z-Out at the End of the Day (FTD Mercury X3 Training Video)
  258. Performing a Z-Out at the End of the Day (Mercury Connect Training Video)
  259. Performing a Z-Out at the End of the Day (Mercury Connect Video)
  260. Performing a Z-Out at the End of the Day (X1 Video)
  261. Phoning Out Orders (FTD Mercury X2 Fall Training Video)
  262. Phoning Out Orders (FTD Mercury X2 Training Video)
  263. Phoning Out Orders (FTD Mercury X3 Training Video)
  264. Phoning Out Orders (Mercury Connect Training Video)
  265. Phoning Out Orders (Mercury Connect Video)
  266. Phoning Out Orders (X1 Video)
  267. Pick-up
  268. Picture Center (FTD Mercury X2 Fall Training Video)
  269. Picture Center (FTD Mercury X2 Training Video)
  270. Picture Center (FTD Mercury X3 Training Video)
  271. Picture Center (Mercury Connect Training Video)
  272. Picture Center Window
  273. Placing Refund Value on an FTD Gift Card Using One-Click Refunds
  274. Point of Sale History
  275. Point of Sale Window
  276. Point of Sale vs. Order Entry
  277. Pool Address Window
  278. Pool Delivery Zones
  279. Potential Issues that Prevent Automatic Order Processing
  280. Predefined Campaigns
  281. Preferred Status Window
  282. Preventing Charges on House Accounts
  283. Preventing House Account Charges (FTD Mercury X2 Fall Training Video)
  284. Preventing House Account Charges (FTD Mercury X3 Training Video)
  285. Preventing House Account Charges (Mercury Connect Training Video)
  286. Preview and Edit List Panel
  287. Price Changes
  288. Printer Form Settings Window
  289. Printing French Forms and Receipts
  290. Printing Invoices
  291. Printing Invoices from Design Center
  292. Printing Invoices from Ticket Search
  293. Printing Invoices to Remote Locations
  294. Printing Mercury Messages
  295. Printing Messages
  296. Printing Ticket Search Results
  297. Printing a List of Standing Order Templates
  298. Printing an enclosure card
  299. Printing in Mercury Direct
  300. Printing notifications
  301. Printing the Employee List
  302. Printing the Task List Report
  303. Processing Credit Cards
  304. Processing Incoming Orders Video Demonstration
  305. Processing Incoming Phone Orders Video Demonstration
  306. Processing Outgoing Wire Orders Demo
  307. Processing Outgoing Wire Orders Video Demonstration
  308. Processing Phoned-in Orders
  309. Processing Refunds & Exchanges
  310. Processing Web Orders in FTD Mercury
  311. Processing a No Sale Transaction
  312. Processing a Paid Out or Paid In Transaction
  313. Processing a Z-Out Transaction
  314. Processing and Settling Credit Cards
  315. Product Activation-Pricing
  316. Product Analysis Report Fields
  317. Product Category Messages
  318. Product Code and Quantity Entry
  319. Product Codes
  320. Product Codes and Product Search in Multi-Store Environments
  321. Product Comparison Report
  322. Product Entry Window
  323. Product Entry Window Areas
  324. Product Maintenance
  325. Product Maintenance (FTD Mercury X)
  326. Product Recipes
  327. Product Sales Reports
  328. Product Search Window
  329. Product Search Window Areas
  330. Product Subgroups
  331. Products
  332. Products & Pricing
  333. Promo Products
  334. Protecting Customers from Customer Purge
  335. Purge Customers Window
  336. Purging Customers
  337. Quick Picks
  338. Quick Picks (FTD Mercury X2 Fall Training Video)
  339. Quick Picks (FTD Mercury X2 Training Video)
  340. Quick Picks (FTD Mercury X3 Training Video)
  341. Quick Picks (Mercury Connect Training Video)
  342. Quick Picks (Mercury Connect Video)
  343. Quick Picks (X1 Video)
  344. REC Message List
  345. Re-Printing/Re-Faxing/Re-Emailing Statements
  346. Receipt Printer Settings Window
  347. Receive Customer Payment on Account Window
  348. Receiving Orders and Messages
  349. Receiving Orders on the Phone/Marking Orders Delivered
  350. Receiving Payments in Order Entry (FTD Mercury X2 Fall Training Video)
  351. Receiving Payments in Order Entry (FTD Mercury X2 Training Video)
  352. Receiving Payments in Order Entry (FTD Mercury X3 Training Video)
  353. Receiving Payments in Order Entry (Mercury Connect Training Video)
  354. Receiving Payments in Order Entry (Mercury Connect Video)
  355. Receiving Payments in Order Entry (X1 Video)
  356. Receiving Payments in Point of Sale (FTD Mercury X2 Fall Training Video)
  357. Receiving Payments in Point of Sale (FTD Mercury X2 Training Video)
  358. Receiving Payments in Point of Sale (FTD Mercury X3 Training Video)
  359. Receiving Payments in Point of Sale (Mercury Connect Training Video)
  360. Receiving Payments in Point of Sale (Mercury Connect Video)
  361. Receiving Payments in Point of Sale (X1 Video)
  362. Receiving Payments on House Accounts
  363. Receiving Payments on Wedding Accounts
  364. Reciprocity Report
  365. Recording Phoned-In Orders
  366. Redelivery Window
  367. Refreshing Dashboard
  368. Refund Window
  369. Refunding the Purchase of a Gift Card
  370. Reject Message
  371. Rejecting Incoming Orders
  372. Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video)
  373. Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Training Video)
  374. Rejecting Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video)
  375. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Training Video)
  376. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Video)
  377. Rejecting Wire In Orders from the Mercury Network (X1 Video)
  378. Rejecting an Incoming Order
  379. Relaunch External Communications
  380. Reminders Report
  381. Remote Location Printing in Multi-Store Environments
  382. Remove Product
  383. Removing All Upcoming Orders Based on a Standing Order Template
  384. Removing Custom Products from Your FOL Web Site
  385. Removing Finance Charges (FTD Mercury X2 Fall Training Video)
  386. Removing Finance Charges (FTD Mercury X3 Training Video)
  387. Removing Finance Charges (Mercury Connect Training Video)
  388. Removing Funerals
  389. Removing Funerals from the Funeral Log
  390. Removing Individual Tickets from Sales
  391. Removing Pictures
  392. Removing Pictures from Local Products
  393. Removing a Previous Route from the GPS Device
  394. Rename Route
  395. Renaming Billing Cycles
  396. Renaming Billing Cycles (FTD Mercury X2 Fall Training Video)
  397. Renaming Billing Cycles (FTD Mercury X3 Training Video)
  398. Renaming Billing Cycles (Mercury Connect Training Video)
  399. Report
  400. Report Center: Aged Analysis Report
  401. Report Center: Customer Account Payments Report
  402. Report Center: Customer Master Report
  403. Report Center: Product Sales Report
  404. Report Center: Report of Orders Filled
  405. Report Center: Sales Summary Report
  406. Report Center: Sales Tax Report
  407. Report Center: Tax Exempt Customer Report
  408. Report Order Filled (REC Message)
  409. Report of Orders Filled
  410. Reports
  411. Reports in Multi-Store Environments
  412. Reprint Route Report
  413. Reprinting & Emailing Invoices (FTD Mercury X2 Fall Training Video)
  414. Reprinting & Emailing Invoices (FTD Mercury X2 Training Video)
  415. Reprinting & Emailing Invoices (FTD Mercury X3 Training Video)
  416. Reprinting & Emailing Invoices (Mercury Connect Training Video)
  417. Reprinting & Emailing Invoices (Mercury Connect Video)
  418. Reprinting & Emailing Invoices (X1 Video)
  419. Reprinting Receipts
  420. Reprinting Receipts (FTD Mercury X2 Fall Training Video)
  421. Reprinting Receipts (FTD Mercury X2 Training Video)
  422. Reprinting Receipts (FTD Mercury X3 Training Video)
  423. Reprinting Receipts (Mercury Connect Training Video)
  424. Reprinting Receipts (Mercury Connect Video)
  425. Reprinting Receipts (X1 Video)
  426. Requesting a Price Change
  427. Requesting a Special Listing in FTD Florist Link Administration
  428. Requesting to Become a Featured Florist in Florist Link
  429. Requiring Employee Names in Order Entry and Point of Sale
  430. Rescheduling Jobs
  431. Resending Credit Card Transactions from the Credit Card Search Window
  432. Resending Rejected Wire Out Orders (FTD Mercury X2 Fall Training Video)
  433. Resending Rejected Wire Out Orders (FTD Mercury X2 Training Video)
  434. Resending Rejected Wire Out Orders (FTD Mercury X3 Training Video)
  435. Resending Rejected Wire Out Orders (Mercury Connect Training Video)
  436. Resending Rejected Wire Out Orders (Mercury Connect Video)
  437. Resending Rejected Wire Out Orders (X1 Video)
  438. Resending a Fax
  439. Resending an Email Message
  440. Resetting a forgotten password
  441. Responding to Incoming Messages
  442. Responding to Mercury Messages
  443. Responding to Outgoing Orders
  444. Resume Message
  445. Resume Message (RES Message)
  446. Resuming Your Previously Suspended System (FTD Mercury X2 Fall Training Video)
  447. Resuming Your Previously Suspended System (FTD Mercury X2 Training Video)
  448. Resuming Your Previously Suspended System (FTD Mercury X3 Training Video)
  449. Resuming Your Previously Suspended System (Mercury Connect Training Video)
  450. Resuming Your Previously Suspended System (Mercury Connect Video)
  451. Resuming Your Previously Suspended System (X1 Video)
  452. Retail ToGo Entry
  453. Retail ToGo Mobile App Settings
  454. Retrieval Message
  455. Retrieval Message (RET Message)
  456. Retrieving a Forgotten Password (FOL Training Video)
  457. Route Origin
  458. Routine Procedures in Mercury Direct 4.6
  459. Routing Progress Window
  460. Running the Best Sellers Report (FOL Training Video)
  461. Running the Consumer Emails Report (FOL Training Video)
  462. Running the Marketing Opt-In Report (FOL Training Video)
  463. Running the Products & Pricing Report (FOL Training Video)
  464. Running the Settings Report (FOL Training Video)
  465. Running the Visits / Orders / Conversion Report (FOL Training Video)
  466. SMS Text Messaging
  467. SMS and Email Entry
  468. SQL 2005 Express Installation Instructions
  469. SQL 2005 Standard Installation Instructions
  470. Sales Analysis Report Fields
  471. Sales Summary Report
  472. Sales Summary Report (FTD Mercury X2 Fall Training Video)
  473. Sales Summary Report (FTD Mercury X2 Training Video)
  474. Sales Summary Report (FTD Mercury X3 Training Video)
  475. Sales Summary Report (Mercury Connect Training Video)
  476. Sales Summary Report (Mercury Connect Video)
  477. Sales Summary Report (X1 Video)
  478. Sales Summary Report Fields
  479. Sales Summary Report Settings
  480. Sales Summary Reports
  481. Sales Tax Report
  482. Sales Tax Report (FTD Mercury X2 Fall Training Video)
  483. Sales Tax Report (FTD Mercury X2 Training Video)
  484. Sales Tax Report (FTD Mercury X3 Training Video)
  485. Sales Tax Report (Mercury Connect Training Video)
  486. Sales Tax Report (Mercury Connect Video)
  487. Sales Tax Report (X1 Video)
  488. Sales by Referral Code Report
  489. Save Campaign Panel
  490. Saved Routes Window
  491. Saving the Template
  492. Scheduling Campaigns
  493. Scheduling Installations and Downloads
  494. Search
  495. Search Parameters Area
  496. Search Results List
  497. Searching for Automatically Processed Orders
  498. Searching for Credit Card Transactions
  499. Searching for Customers
  500. Searching for Customers (FTD Mercury X2 Fall Training Video)

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