Potential Issues that Prevent Automatic Order Processing

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FTD Mercury cannot automatically process all orders if necessary information is missing or incomplete. Some examples of reasons why AOP cannot automatically process an order include:

  • Invalid or incomplete credit card information
  • No recipient
  • No recipient address
  • No product description
  • No product price
  • Outgoing order total less than or equal to zero dollars
  • No delivery zone found for address (unless processing all orders as outgoing)
  • Product amount is less than or equal to zero dollars
  • Payments with type of house charge or C.O.D.
  • Inconsistent tax rates between Web site and FTD Mercury

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