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- (hist) Sales Tax Report (Mercury Connect Video) [383 bytes]
- (hist) Order Life Cycle (Mercury Connect Video) [383 bytes]
- (hist) Answering Incoming Ask Messages (X1 Video) [383 bytes]
- (hist) Changing the FTD Mercury Administrator Password (X1 Video) [383 bytes]
- (hist) Suspending Your System (X1 Video) [383 bytes]
- (hist) Answering Incoming Ask Messages (Mercury Connect Video) [383 bytes]
- (hist) Changing the FTD Mercury Administrator Password (Mercury Connect Video) [383 bytes]
- (hist) Suspending Your System (Mercury Connect Video) [383 bytes]
- (hist) Adding Customers (Mercury Connect Video) [384 bytes]
- (hist) Delivery Zones and Fees (X1 Video) [385 bytes]
- (hist) Canceling and Refunding Orders in Point of Sale (Mercury Connect Video) [385 bytes]
- (hist) Phoning Out Orders (Mercury Connect Video) [385 bytes]
- (hist) Sending Wire Out Orders over the Mercury Network (Mercury Connect Video) [385 bytes]
- (hist) Resuming Your Previously Suspended System (X1 Video) [385 bytes]
- (hist) Resuming Your Previously Suspended System (Mercury Connect Video) [385 bytes]
- (hist) FTD Mercury Main Menu Overview (Mercury Connect Video) [386 bytes]
- (hist) About florist search [386 bytes]
- (hist) Creating a Holiday Email Marketing Campaign (X1 Video) [387 bytes]
- (hist) Creating a Reminder Email Marketing Campaign (X1 Video) [387 bytes]
- (hist) Checking for Incomplete, Filed, and Pending Orders (X1 Video) [387 bytes]
- (hist) Adding Product Categories in Mercury Administration (X1 Video) [387 bytes]
- (hist) Address Verification (Mercury Connect Video) [387 bytes]
- (hist) Credit & Debit Memos (Mercury Connect Video) [387 bytes]
- (hist) Checking Credit Card Status (Mercury Connect Video) [387 bytes]
- (hist) Configuring Credit Cards in Mercury Administration (Mercury Connect Video) [387 bytes]
- (hist) Canceling a Wire Out Order (X1 Video) [387 bytes]
- (hist) Canceling a Wire Out Order (Mercury Connect Video) [387 bytes]
- (hist) Adding Abbrevation Codes (X1 Video) [389 bytes]
- (hist) Receiving Payments in Order Entry (Mercury Connect Video) [389 bytes]
- (hist) Canceling Orders in Order Entry (Mercury Connect Video) [389 bytes]
- (hist) Reprinting Receipts (Mercury Connect Video) [389 bytes]
- (hist) Configuring Point of Sale in Mercury Administration (Mercury Connect Video) [389 bytes]
- (hist) FTD Shutdown & FTD Startup (Mercury Connect Video) [391 bytes]
- (hist) Manually Sending Delivery Confirmations for Wire In Orders (Mercury Connect Video) [391 bytes]
- (hist) Receiving Payments in Point of Sale (Mercury Connect Video) [391 bytes]
- (hist) Sales Summary Report (Mercury Connect Video) [391 bytes]
- (hist) Configuring Store Settings in Mercury Administration (Mercury Connect Video) [391 bytes]
- (hist) Configuring House Accounts in Mercury Administration (Mercury Connect Video) [391 bytes]
- (hist) Confirming an Incoming Cancel Request (X1 Video) [391 bytes]
- (hist) Confirming an Incoming Cancel Request (Mercury Connect Video) [391 bytes]
- (hist) Wire Service Reconciliation in Multi-Store Environments [391 bytes]
- (hist) Editing Existing Employee Information [392 bytes]
- (hist) Setting Printing Defaults in Mercury Administration (X1 Video) [393 bytes]
- (hist) Configuring Printer Form Settings (Mercury Connect Video) [393 bytes]
- (hist) Generating Statements (Mercury Connect Video) [393 bytes]
- (hist) Configuring Printer Routing in Mercury Administration (Mercury Connect Video) [393 bytes]
- (hist) Creating Your Email Cover Letter (X1 Video) [393 bytes]
- (hist) Creating Your Email Cover Letter (Mercury Connect Video) [393 bytes]
- (hist) Printing notifications [393 bytes]
- (hist) Credit Card Settlement History Report (X1 Video) [395 bytes]
- (hist) Resending Rejected Wire Out Orders (X1 Video) [395 bytes]
- (hist) Configuring Automatic Delivery Confirmations for Wire In Orders (Mercury Connect Video) [395 bytes]
- (hist) Customer Order History (Mercury Connect Video) [395 bytes]
- (hist) Reprinting & Emailing Invoices (Mercury Connect Video) [395 bytes]
- (hist) Creating Your Email Delivery Confirmation Template (X1 Video) [395 bytes]
- (hist) Creating Your Email Delivery Confirmation Template (Mercury Connect Video) [395 bytes]
- (hist) Changing Your FTD Mercury Administrator Password (Mercury Connect Video) [395 bytes]
- (hist) Order Entry vs. Point of Sale (Mercury Connect Training Video) [395 bytes]
- (hist) Creating a Holiday Direct Mail Marketing Campaign (X1 Video) [397 bytes]
- (hist) Delivery Zones and Fees (Mercury Connect Video) [397 bytes]
- (hist) Sending Price Change Requests (X1 Video) [397 bytes]
- (hist) Sending Price Change Requests (Mercury Connect Video) [397 bytes]
- (hist) Copying Files to and from Mercury Connect (Mercury Connect Video) [397 bytes]
- (hist) Resending an Email Message [397 bytes]
- (hist) Creating a Reminder Direct Mail Marketing Campaign (X1 Video) [399 bytes]
- (hist) Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Video) [399 bytes]
- (hist) Adding Product Categories in Mercury Administration (Mercury Connect Video) [399 bytes]
- (hist) Adding Abbrevation Codes (Mercury Connect Video) [401 bytes]
- (hist) Handling Incoming Price Change Requests (X1 Video) [401 bytes]
- (hist) Handling Incoming Price Change Requests (Mercury Connect Video) [401 bytes]
- (hist) Connecting the USB Devices (Mercury Connect Video) [401 bytes]
- (hist) Connecting Your Point of Sale Hardware (Mercury Connect Video) [403 bytes]
- (hist) Multiple Recipients Window [404 bytes]
- (hist) Setting Printing Defaults in Mercury Administration (Mercury Connect Video) [405 bytes]
- (hist) Customizing Your FTD Mercury Client Configuration (Mercury Connect Video) [405 bytes]
- (hist) Unpacking Your Equipment (Mercury Connect Video) [405 bytes]
- (hist) Resending Rejected Wire Out Orders (Mercury Connect Video) [407 bytes]
- (hist) Credit Card Settlement History Report (Mercury Connect Video) [407 bytes]
- (hist) Applying Email Templates in Mercury Administration (X1 Video) [409 bytes]
- (hist) Applying Email Templates in Mercury Administration (Mercury Connect Video) [409 bytes]
- (hist) Getting Help in Mercury Connect (Mercury Connect Video) [413 bytes]
- (hist) Marking Orders Delivered in Ticket Search (X1 Video) [415 bytes]
- (hist) Loading the Receipt Printer Paper (Mercury Connect Video) [421 bytes]
- (hist) Managing the Cash Drawer [422 bytes]
- (hist) Adding New Stores to Multi-Store Environments [425 bytes]
- (hist) Marking Orders Delivered in Ticket Search (Mercury Connect Video) [427 bytes]
- (hist) Delivery Reports [432 bytes]
- (hist) Setting Up Automatic Email Delivery Confirmations (X1 Video) [435 bytes]
- (hist) Automatic Order Processing and the System Employee [436 bytes]
- (hist) Setting Up Your Employees and Passwords [437 bytes]
- (hist) Deleting notifications [439 bytes]
- (hist) Manually Sending Delivery Confirmations for Wire In Orders (X1 Video) [442 bytes]
- (hist) Address Check Window [443 bytes]
- (hist) Remote Location Printing in Multi-Store Environments [445 bytes]
- (hist) Setting Up Automatic Email Delivery Confirmations (Mercury Connect Video) [447 bytes]
- (hist) Printing Messages [449 bytes]
- (hist) Deleting Products [450 bytes]
- (hist) Printing Invoices [452 bytes]
- (hist) Finding products and florists [453 bytes]
- (hist) Steps to generate Business Snapshot reports [456 bytes]
- (hist) Mercury Administration: Delivery Folder [459 bytes]
- (hist) Mercury Administration Delivery Folder [460 bytes]
- (hist) Manually Deleting Email Messages and Faxes [473 bytes]
- (hist) Printing an enclosure card [476 bytes]
- (hist) Logging into the Fax & Email Monitor Application [478 bytes]
- (hist) Changing Your FTD Florist Directory Administration Password [482 bytes]
- (hist) Test Page 2 [489 bytes]
- (hist) Mercury Marketing Wizard: All Criteria Window [489 bytes]
- (hist) FTD Florist Directory Administration: History Page [495 bytes]
- (hist) Deleting an employee [499 bytes]
- (hist) Viewing and working with notifications [499 bytes]
- (hist) Creating a Holiday Email Marketing Campaign (Mercury Connect Video) [504 bytes]
- (hist) Note Entry Window [505 bytes]
- (hist) Creating a Reminder Email Marketing Campaign (Mercury Connect Video) [506 bytes]
- (hist) Logging out of FTD Florist Directory Administration [506 bytes]
- (hist) Mercury Administration: Employee Type Screen [508 bytes]
- (hist) Opening Balance Window [510 bytes]
- (hist) Refunding the Purchase of a Gift Card [510 bytes]
- (hist) Opening the FTD Document Center [511 bytes]
- (hist) Address Verification Response Codes [513 bytes]
- (hist) Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Video) [516 bytes]
- (hist) Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Video) [518 bytes]
- (hist) Pool Address Window [521 bytes]
- (hist) Editing an Order from History [524 bytes]
- (hist) Connecting and Disconnecting from Mercury Connect (Mercury Connect Video) [542 bytes]
- (hist) Copying Tickets in Order Entry and Point of Sale [543 bytes]
- (hist) Refreshing Dashboard [544 bytes]
- (hist) New & Enhanced in FTD Mercury [545 bytes]
- (hist) Mercury 2000 & 3000 CD Installation Instructions [549 bytes]
- (hist) POS Session Detail Window [549 bytes]
- (hist) Requesting a Price Change [551 bytes]
- (hist) Deleting Existing Standing Order Templates [552 bytes]
- (hist) Video Chat [553 bytes]
- (hist) Receiving Orders and Messages [554 bytes]
- (hist) Validating that Statements Were Emailed or Faxed [556 bytes]
- (hist) Viewing Order Details (Products) [558 bytes]
- (hist) Viewing Gift Card Activity [562 bytes]
- (hist) Analyzing Designer Assignments [563 bytes]
- (hist) Delivery Report [563 bytes]
- (hist) Launching Mercury Connect for the First Time (Mercury Connect Video) [572 bytes]
- (hist) Gift Card Activity Window [574 bytes]
- (hist) Estimated Times for Credit Card Conversion [579 bytes]
- (hist) How the Mercury Network Uses Product Codes [580 bytes]
- (hist) Creating New Mercury Messages [580 bytes]
- (hist) Configuring Automatic Order Processing [588 bytes]
- (hist) Starting the Mercury Direct Client [591 bytes]
- (hist) Customer Detail Information Window - Statement Tab [594 bytes]
- (hist) Mercury Direct: Checking for Connectivity [597 bytes]
- (hist) Viewing Request History in FTD Florist Directory Administration [599 bytes]
- (hist) Rescheduling Jobs [600 bytes]
- (hist) FTD Florist Directory Administration: Update Facility Request Window [600 bytes]
- (hist) Mercury Direct: Florist Search [601 bytes]
- (hist) Setting Up Your Reports Printer [604 bytes]
- (hist) Deleting Messages from Message Center [607 bytes]
- (hist) Removing Pictures [610 bytes]
- (hist) Purge Customers Window [612 bytes]
- (hist) Multiple Price Points [613 bytes]
- (hist) Mercury Administration WireServices Screen [613 bytes]
- (hist) Select Saved Routes Window [614 bytes]
- (hist) Printing Invoices from Design Center [615 bytes]
- (hist) Terminating an Employee in Your System [618 bytes]
- (hist) Deleting Campaigns [619 bytes]
- (hist) Printing Ticket Search Results [620 bytes]
- (hist) Removing Funerals from the Funeral Log [621 bytes]
- (hist) Connecting to Network Printers [621 bytes]
- (hist) Removing All Upcoming Orders Based on a Standing Order Template [622 bytes]
- (hist) Exiting the Mercury Direct Client [623 bytes]
- (hist) My Link Window [625 bytes]
- (hist) Recording Phoned-In Orders [627 bytes]
- (hist) Viewing the Route Details [627 bytes]
- (hist) Using Wireless Delivery Confirmation [629 bytes]
- (hist) Viewing Product Pictures and Recipes [633 bytes]
- (hist) Processing a No Sale Transaction [634 bytes]
- (hist) Sending a Card to Multiple Recipients [634 bytes]
- (hist) Test [637 bytes]
- (hist) Setting the Conversion Chart Multiplier [637 bytes]
- (hist) Message Locate Error Window [643 bytes]
- (hist) Editing Existing Orders [643 bytes]
- (hist) FTD Mercury Auto Wire Reconciliation Training [643 bytes]
- (hist) Handling Employee Payroll [646 bytes]
- (hist) Placing Refund Value on an FTD Gift Card Using One-Click Refunds [647 bytes]
- (hist) General Ledger Export History [647 bytes]
- (hist) Mercury Administration: System Folder [654 bytes]
- (hist) Mercury Administration System Folder [655 bytes]
- (hist) Setting the Current Exchange Rate [655 bytes]
- (hist) Printer Form Settings Window [656 bytes]
- (hist) Steps to use business report templates [657 bytes]
- (hist) View Settlement Totals Window [658 bytes]
- (hist) About enclosure cards [659 bytes]
- (hist) FTD Mercury X2 Documentation [662 bytes]
- (hist) Changing the Price for Products on Your FOL Web Site [663 bytes]
- (hist) Installing the Mercury Connect Client Software (Mercury Connect Video) [665 bytes]
- (hist) Event Planner: Abbreviation Code Lookup Screen [666 bytes]
- (hist) Receipt Printer Settings Window [667 bytes]
- (hist) Event Planner: Login Screen [667 bytes]
- (hist) Printing Mercury Messages [669 bytes]
- (hist) Event Planner: Print Labels Screen [669 bytes]
- (hist) Protecting Customers from Customer Purge [670 bytes]
- (hist) Mercury Marketing Wizard: Add New Referral Code Window [671 bytes]
- (hist) Editing Custom Products on Your FOL Web Site [672 bytes]
- (hist) Performing Invoice Billing [674 bytes]
- (hist) Generating Invoices [674 bytes]
- (hist) Changing Funeral Information [678 bytes]
- (hist) Mercury Administration Communication Folder [680 bytes]
- (hist) Assigning Products to Designers (FTD Mercury X) [681 bytes]
- (hist) Checking for Updates [681 bytes]
- (hist) Printing French Forms and Receipts [682 bytes]
- (hist) Potential Issues that Prevent Automatic Order Processing [684 bytes]
- (hist) Opening Design Center [694 bytes]
- (hist) Viewing Credit Card Transactions from the Credit Card Search Window [695 bytes]
- (hist) POS Session History Window [698 bytes]
- (hist) Tax Changes for Quebec Florists Effective 1-Jan-2011 [699 bytes]
- (hist) Working with orders and deliveries [700 bytes]
- (hist) Sales Summary Report Settings [703 bytes]
- (hist) Ticket Search in Multi-Store Environments [703 bytes]
- (hist) Mercury Administration: Accounting Folder [703 bytes]
- (hist) Associating Bar Codes with Products [707 bytes]
- (hist) Requiring Employee Names in Order Entry and Point of Sale [709 bytes]
- (hist) Working with Message Center [711 bytes]
- (hist) Logging in to FTD Florist Directory Administration [716 bytes]
- (hist) Event Planner: Accepting Proposals [718 bytes]
- (hist) Event Planner: Editing an Existing Event [720 bytes]
- (hist) Resending Credit Card Transactions from the Credit Card Search Window [727 bytes]
- (hist) About product search [728 bytes]
- (hist) Designer Analysis Window [733 bytes]
- (hist) Sending and Receiving FTD Notifications [733 bytes]
- (hist) Optimizing Workflows Using Bar Code Scanners [734 bytes]
- (hist) FTD Mercury Video Demonstrations [736 bytes]
- (hist) Mercury Administration Accounting Folder [737 bytes]
- (hist) Activating Terminated Employees [745 bytes]
- (hist) Opening Orders Related to Messages [745 bytes]
- (hist) Removing Pictures from Local Products [747 bytes]
- (hist) Event Planner: Copying Events [747 bytes]
- (hist) Mercury Administration: Communication Folder [749 bytes]
- (hist) Viewing a Customer's Order History [751 bytes]
- (hist) Removing Funerals [758 bytes]
- (hist) Removing Individual Tickets from Sales [760 bytes]
- (hist) Setting Up Your Printers [761 bytes]
- (hist) Alert Resolved [762 bytes]
- (hist) Marking an Entire Route as Delivered [763 bytes]
- (hist) FTD Mercury X Training Videos [768 bytes]
- (hist) Dealing with Incoming Reject Messages [776 bytes]
- (hist) Event Planner: Customer Search Screen [780 bytes]
- (hist) Logging in to Mercury Cloud [782 bytes]
- (hist) Analyzing Campaigns [783 bytes]
- (hist) Searching for Automatically Processed Orders [788 bytes]
- (hist) Receiving Payments on Wedding Accounts [792 bytes]
- (hist) Printing a List of Standing Order Templates [792 bytes]
- (hist) FTD Mercury Mobile Dashboard Filed Orders Screen [792 bytes]
- (hist) FTD Mercury Mobile Dashboard C.O.D. Orders Screen [793 bytes]
- (hist) Accessing a Route on the GPS Device [795 bytes]
- (hist) Dealing with a Forgotten Password [796 bytes]
- (hist) FTD Mercury Mobile Dashboard Pickup Orders Screen [797 bytes]
- (hist) Event Planner: Rejecting Proposals [800 bytes]
- (hist) Rejecting Incoming Orders [804 bytes]
- (hist) Deleting Unapproved Credit Card Transactions from the Credit Card Search Window [805 bytes]
- (hist) About messages [805 bytes]
- (hist) FTD Florist Directory Administration: Maintain Service Area Page [807 bytes]
- (hist) Basic Operations [810 bytes]
- (hist) Searching for Credit Card Transactions [814 bytes]
- (hist) Advanced Mercury Marketing Training [816 bytes]
- (hist) Configuring the Unattached Mercury Message Alert Threshold [820 bytes]
- (hist) Customer Credit Card Window Areas [827 bytes]
- (hist) Mapping and Routing Using Mercury Delivery [827 bytes]
- (hist) Removing a Previous Route from the GPS Device [829 bytes]
- (hist) FTD Mercury X Video Demonstrations [831 bytes]
- (hist) Event Planner: House Accounts and Event Planner [833 bytes]
- (hist) Specifying the Web Address for My Link to Open [835 bytes]
- (hist) Help [836 bytes]
- (hist) Event Planner: Deleting Events [836 bytes]
- (hist) Signature Capture [838 bytes]
- (hist) EAPI Configuration [838 bytes]
- (hist) Creating an enclosure card [839 bytes]
- (hist) Software License Window [840 bytes]
- (hist) Setting Up the Cash Drawer [842 bytes]
- (hist) Payment Tender [845 bytes]
- (hist) Creating a New Email Template [847 bytes]
- (hist) Printing in Mercury Direct [849 bytes]
- (hist) Renaming Billing Cycles [853 bytes]
- (hist) FTD Mercury Mobile Dashboard Incomplete Transactions Screen [855 bytes]
- (hist) Event Planner: Logging out of Event Planner [856 bytes]
- (hist) Setting the Weather Gadget Location [863 bytes]
- (hist) Adding Customer Contacts [864 bytes]
- (hist) Using Bar Codes [864 bytes]
- (hist) Preventing Charges on House Accounts [865 bytes]
- (hist) Enabling the Dashboard in Mercury Administration [867 bytes]
- (hist) Configuring the Unattached Mercury Message Threshold [868 bytes]
- (hist) Alert HOLD TIMES [869 bytes]
- (hist) Setting your Home Location [871 bytes]
- (hist) Delivery Zone Report [877 bytes]
- (hist) Sending a DENy Message [879 bytes]
- (hist) Sending a CANcel Message [881 bytes]
- (hist) Training Videos [881 bytes]
- (hist) Sending a CONfirmation Message [882 bytes]
- (hist) FTD Mercury Mobile Dashboard Declined Credit Cards Screen [883 bytes]
- (hist) Credit Card Authorization In Progress [886 bytes]
- (hist) Sending an ASK Message [887 bytes]
- (hist) Viewing Customer Statistics [888 bytes]
- (hist) Checking Your Windows Default Printer [888 bytes]
- (hist) Adding Custom Products to Your FOL Web Site [894 bytes]
- (hist) Credit Cards [896 bytes]
- (hist) Event Planner: Viewing Event Life Cycle Details [896 bytes]
- (hist) Alert Debit [903 bytes]
- (hist) Event Planner: Accept Proposal Screen [903 bytes]
- (hist) Completing a Route from a Phone [904 bytes]
- (hist) Adding Employees [904 bytes]
- (hist) Configuring Automatic Order Processing for Send-Only Florists [906 bytes]
- (hist) FTD Mercury Mobile Dashboard Unauthorized Credit Cards Screen [907 bytes]
- (hist) Money Counter Window [909 bytes]
- (hist) Event Planner: Launching and Logging into Event Planner [910 bytes]
- (hist) Viewing upcoming deliveries [918 bytes]
- (hist) Searching for Undesigned and Unassigned Orders [920 bytes]
- (hist) Alert ANTIVIRUS UPDATE [920 bytes]
- (hist) Event Planner: Viewing Proposals [921 bytes]
- (hist) Your Message Window [929 bytes]
- (hist) Managing Employees [938 bytes]
- (hist) Sending an ANSwer Message [940 bytes]
- (hist) Event Planner: Searching for Existing Events [943 bytes]
- (hist) FTDMercuryFeedback [954 bytes]
- (hist) Deleting Upcoming Orders to be Generated by a Standing Order Template [954 bytes]
- (hist) Deleting Finance Charges [958 bytes]
- (hist) Changing the store selection [958 bytes]
- (hist) Logging out of FTD Florist Link Administration [959 bytes]
- (hist) Turning on and Using Address Verification Override [966 bytes]
- (hist) Using Funerals to Select Recipients [974 bytes]
- (hist) Truck Stop Details Window [975 bytes]
- (hist) Copying Care Instructions [976 bytes]
- (hist) Abbreviation Code Lookup Window [976 bytes]
- (hist) Mercury Administration: Job Functions Screen [982 bytes]
- (hist) Viewing Order History for a Customer [984 bytes]
- (hist) Sending a GENeral Message [991 bytes]
- (hist) New Message Window [992 bytes]
- (hist) Working with enclosure cards [993 bytes]
- (hist) Maintaining Your Products in FTD Florist Directory Administration [995 bytes]
- (hist) Changing Your FTD Florist Link Administration Password [995 bytes]
- (hist) FTD Mercury Mobile Dashboard Undelivered Orders Screen [996 bytes]
- (hist) Mercury Connect RSA Removal Tool [998 bytes]
- (hist) Mercury Direct: Entering Dates in Date Fields [1,000 bytes]
- (hist) Generating Acknowledgment List Reports [1,001 bytes]
- (hist) Maintaining Your Service Area in FTD Florist Directory Administration [1,001 bytes]
- (hist) FTD Florist Link Administration: History Page [1,006 bytes]
- (hist) Adding New Products [1,007 bytes]
- (hist) Automatic Software Updates [1,007 bytes]
- (hist) Editing Previous Wire Reconciliation Batches [1,007 bytes]
- (hist) Setting up Gift Certificates [1,009 bytes]
- (hist) Voice Authorizing Credit Card Transactions from the Credit Card Search Window [1,012 bytes]
- (hist) Viewing Incoming Mercury Messages in FTD Mercury Mobile [1,012 bytes]
- (hist) Employee Search Window [1,013 bytes]
- (hist) How Messages are Retrieved from Your Email Account [1,013 bytes]
- (hist) Card Messages and Font Sizes [1,017 bytes]
- (hist) Sending a related message [1,019 bytes]
- (hist) What's New [1,020 bytes]
- (hist) Activating IVR (Support Assisted) [1,023 bytes]
- (hist) Event Planner: Editing an Existing Event Location [1,023 bytes]
- (hist) Mercury Administration: Address Verification Screen [1,024 bytes]
- (hist) Managing your account [1,027 bytes]
- (hist) View Statements Window [1,029 bytes]
- (hist) Wireless Delivery Confirmation [1,031 bytes]
- (hist) Completing Delivery Routes in Mercury Delivery for IVR [1,031 bytes]
- (hist) Acknowledgment Window [1,038 bytes]
- (hist) FTD Mercury Mobile Delivery Snapshot [1,039 bytes]
- (hist) Maintaining Credit Cards [1,049 bytes]
- (hist) FTD Mercury Mobile Map Screen [1,049 bytes]
- (hist) Audit Trail Window [1,050 bytes]
- (hist) FTD Florist Link Administration: Update Facility Request Window [1,052 bytes]
- (hist) Delivery Zones [1,054 bytes]
- (hist) Adding Funerals to the Funeral Log [1,055 bytes]
- (hist) Viewing an Existing Special Listing in FTD Florist Link Administration [1,056 bytes]
- (hist) Creating a Single Postcard Template [1,057 bytes]
- (hist) Adding Product Recipes [1,058 bytes]
- (hist) Deactivating Custom Products on Your FOL Web Site [1,059 bytes]
- (hist) Delivery Zones and Fees [1,062 bytes]
- (hist) Mercury Marketing Wizard [1,062 bytes]
- (hist) Alert connectivity [1,063 bytes]
- (hist) FTD Florist Link Administration: About FTD Florist Link Page [1,063 bytes]
- (hist) 2011 Direct Mail Marketing Templates [1,064 bytes]
- (hist) Searching for Products Assigned to a Designer [1,066 bytes]
- (hist) Setting Up Coupons [1,067 bytes]
- (hist) Steps to generate Sales Summary reports [1,072 bytes]
- (hist) Generating an Employee Sales Report [1,077 bytes]
- (hist) Transferring Orders to Other Stores [1,077 bytes]
- (hist) Reports in Multi-Store Environments [1,078 bytes]
- (hist) Optimizing Routes [1,080 bytes]
- (hist) FTD Mercury Mobile Dashboard Messages [1,083 bytes]
- (hist) Setting the Date and Time [1,084 bytes]
- (hist) FTD Mercury Mobile Route Details Screen [1,088 bytes]
- (hist) Check for Mercury Network Connectivity [1,089 bytes]
- (hist) Rename Route [1,089 bytes]
- (hist) Tracking Employee Time [1,091 bytes]
- (hist) Preview and Edit List Panel [1,096 bytes]
- (hist) Sending a FORward Message [1,101 bytes]
- (hist) Mercury Direct: What's New [1,102 bytes]
- (hist) Product Maintenance [1,103 bytes]
- (hist) File [1,115 bytes]
- (hist) Mercury Connect Setup Questionnaire [1,116 bytes]
- (hist) Map It Window [1,117 bytes]
- (hist) Removing Custom Products from Your FOL Web Site [1,123 bytes]
- (hist) New and Enhanced in FTD Mercury X5 & X5 Fall [1,131 bytes]
- (hist) Employee Types [1,133 bytes]
- (hist) Accounts Receivable [1,135 bytes]
- (hist) Opening Orders from Ticket Search [1,135 bytes]
- (hist) Disabling Automatic Order Processing [1,137 bytes]
- (hist) Mercury 2000/3000 Emulation [1,140 bytes]
- (hist) Event Planner: Product Search Screen [1,140 bytes]
- (hist) FTD Florist Link Administration: Preferred Counts Window [1,140 bytes]
- (hist) Order History Tab Areas [1,150 bytes]
- (hist) Searching for Employees [1,153 bytes]
- (hist) Reprinting Receipts [1,154 bytes]
- (hist) Mercury Administration: Referral Codes Screen [1,155 bytes]
- (hist) Resetting a forgotten password [1,159 bytes]
- (hist) Printing the Task List Report [1,164 bytes]
- (hist) Changing Employee Passwords [1,166 bytes]
- (hist) Credit Card Settlement [1,169 bytes]
- (hist) Processing a Paid Out or Paid In Transaction [1,171 bytes]
- (hist) Deleting Individual Customers [1,172 bytes]
- (hist) Mercury Connect [1,174 bytes]
- (hist) Logging in to FTD Florist Link Administration [1,174 bytes]
- (hist) Updating the Delivery Status [1,174 bytes]
- (hist) FTD Mercury Mobile Directions Screen [1,177 bytes]
- (hist) Requesting a Special Listing in FTD Florist Link Administration [1,178 bytes]
- (hist) Delivered Orders Report [1,180 bytes]
- (hist) Mercury Direct: Receiving Orders and Messages [1,183 bytes]
- (hist) FTD Mercury & Your FOL Web Site [1,186 bytes]
- (hist) Event Planner: Creating an Event Location [1,186 bytes]
- (hist) Mercury Marketing Wizard: Preview and Edit List Panel [1,190 bytes]
- (hist) Mercury Direct: Sending Order-Related Messages [1,191 bytes]
- (hist) Exiting the Mercury Direct Control Panel [1,201 bytes]
- (hist) X-Out Transactions [1,205 bytes]
- (hist) Logging in to FTD Mercury [1,209 bytes]
- (hist) Event Planner: Searching for Abbreviation Codes [1,213 bytes]
- (hist) Starting the Mercury Direct Control Panel [1,216 bytes]
- (hist) Gift Card Reporting [1,217 bytes]
- (hist) Non Routed Orders Report [1,220 bytes]
- (hist) Message Response Window [1,227 bytes]
- (hist) Order Confirmations [1,233 bytes]
- (hist) Responding to Outgoing Orders [1,248 bytes]
- (hist) Event Planner: Configuring the Event Planner Default Settings [1,252 bytes]
- (hist) Changing the Price for a Credit Card Prior to Settlement [1,255 bytes]
- (hist) Mercury Direct: Reciprocity Report [1,256 bytes]
- (hist) Automatic Order Processing and Other Wire Services [1,257 bytes]
- (hist) Mercury Direct: Answering a Question (ANS Message) [1,268 bytes]
- (hist) Tracking Phone Location (With No Orders Downloaded) [1,271 bytes]
- (hist) Faxing and Emailing Invoices [1,274 bytes]
- (hist) Mercury Direct: Denying a Cancellation (DEN Message) [1,284 bytes]
- (hist) Florist Notes Window [1,286 bytes]
- (hist) Order Entry/Point of Sale in Multi-Store Environments [1,286 bytes]
- (hist) Coupons [1,296 bytes]
- (hist) Multi-Store Capabilities [1,297 bytes]
- (hist) Emails and Confirmations Window [1,298 bytes]
- (hist) Training Request [1,301 bytes]
- (hist) FOL Training Request [1,301 bytes]
- (hist) Resume Message (RES Message) [1,303 bytes]
- (hist) Completing a Route from the Phone [1,311 bytes]
- (hist) Modifying an employee [1,312 bytes]
- (hist) Marking Orders Delivered/Not Delivered [1,314 bytes]
- (hist) International Products [1,315 bytes]
- (hist) Confirming a delivery [1,319 bytes]
- (hist) FTD Mercury X3 Documentation [1,320 bytes]
- (hist) Viewing the dashboard [1,324 bytes]
- (hist) Collecting Email/Fax Information [1,325 bytes]
- (hist) Customer Email Addresses Window [1,326 bytes]
- (hist) Mercury Administration: Reason Code Screen [1,330 bytes]
- (hist) Steps to Open the Message Center from the Order Entry and Point of Sale Windows [1,335 bytes]
- (hist) Opening the Message Center from the Order Entry and Point of Sale Windows [1,335 bytes]
- (hist) Follow Up Deliveries [1,338 bytes]
- (hist) Fax & Email [1,338 bytes]
- (hist) Searching for Statements [1,340 bytes]
- (hist) Mercury Administration: Paid Out/In Types Screen [1,340 bytes]
- (hist) Selecting the Preferred Billing Method for a Customer (Email, Fax, and/or Printed Statement) [1,341 bytes]
- (hist) Editing Saved (Incomplete) Routes [1,343 bytes]
- (hist) Uploading Routes to the GPS Device [1,344 bytes]
- (hist) Standing Orders [1,344 bytes]
- (hist) Viewing Request History in FTD Florist Link Administration [1,344 bytes]
- (hist) Report [1,348 bytes]
- (hist) Viewing Routing Progress [1,355 bytes]
- (hist) POS Manual Entry Window [1,364 bytes]
- (hist) Campaign Analysis [1,364 bytes]
- (hist) Mercury Administration: Address Types Screen [1,365 bytes]
- (hist) Alert OUTAGE [1,367 bytes]
- (hist) Point of Sale History [1,380 bytes]
- (hist) Setting the Opening Balance [1,380 bytes]
- (hist) Using Product Codes in Order Entry and Point of Sale [1,383 bytes]
- (hist) Order Entry Item Window [1,385 bytes]
- (hist) Delivery Problem Report [1,387 bytes]
- (hist) Mercury Direct: Confirming a Cancellation (CON Message) [1,390 bytes]
- (hist) Marking Orders Delivered from Order History [1,390 bytes]
- (hist) State and Province Abbreviations [1,392 bytes]
- (hist) Mercury Direct: Requesting a Price Change [1,393 bytes]
- (hist) Google Places [1,396 bytes]
- (hist) Job Functions [1,400 bytes]
- (hist) FTD Florist Link Administration: New Facility Request Window [1,400 bytes]
- (hist) Mercury Accounting Training [1,402 bytes]
- (hist) Customer Detail Information Window [1,405 bytes]
- (hist) Mercury Direct: Rejecting an Order (REJ Message) [1,409 bytes]
- (hist) FTD Florist Link Administration: Maintain Service Area Page [1,415 bytes]
- (hist) Truck Return [1,417 bytes]
- (hist) Mercury Marketing Wizard: Campaign Analysis Window [1,419 bytes]
- (hist) Setting Up Your Printers and Form Selections [1,422 bytes]
- (hist) Event Planner: Cover Letters Screen [1,422 bytes]
- (hist) Gift Certificates [1,433 bytes]