Deleting Upcoming Orders to be Generated by a Standing Order Template

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For various reasons, you may need to delete an upcoming order scheduled to be created by a standing order template, yet not want to delete the template itself.

To delete an upcoming order that will be generated by a standing order template:

  1. Perform a Customer Search to locate the customer with whom the standing order template is associated.
  2. Click the Standing Order tab.
  3. From the list of active standing order templates, double-click on the appropriate standing order template. The Standing Order Scheduler window opens.
  4. In the Delivery Dates list, select the date you want to remove and click Remove.
  5. Click Save.

FTD Mercury will not generate the order for the date you removed.


You can only delete upcoming orders if the order has not been generated and printed already. If an order has been generated, you must cancel it as you would another order in the system.

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