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- Setting Up IVR (9,658 views)
- Add Recipient Window Areas (9,648 views)
- New Message Window (9,614 views)
- Performing a Z-Out at the End of the Day (X1 Video) (9,612 views)
- Creating a New Email Template (9,608 views)
- Signature Capture (9,598 views)
- Confirmation Message (9,581 views)
- Customer Detail Information Window - Order History Tab (9,579 views)
- Point of Sale vs. Order Entry (9,567 views)
- By Personal Accounts (9,565 views)
- Ticket Status Window (9,563 views)
- Creating and sending an order (9,554 views)
- Enabling the Dashboard in Mercury Administration (9,546 views)
- FTD Mercury X Training Videos (9,543 views)
- Logging into Web Portal (FOL Training Video) (9,523 views)
- Event Planner: Viewing Event Life Cycle Details (9,522 views)
- Working with Recipient Pictures (9,519 views)
- Mercury Direct: Reciprocity Report (9,513 views)
- Tiered Pricing in Bulk (9,501 views)
- FTD.ca for Canadian Technology Customers (9,496 views)
- Dealing with a Forgotten Password (9,478 views)
- Save Campaign Panel (9,474 views)
- FTD Mercury Mobile Dashboard Requires Attention Screen (9,451 views)
- Logging in to Mercury Cloud as an Admin or Manager (9,443 views)
- Order Details Window (9,431 views)
- Mercury Direct: Florist Search (9,422 views)
- Logging in to FTD Florist Link Administration (9,421 views)
- Mercury Direct: Answering a Question (ANS Message) (9,385 views)
- Reciprocity Report (9,365 views)
- Reminders Report (9,362 views)
- Mercury Accounting Main Menu (9,344 views)
- Viewing your orders (9,324 views)
- Event Planner: Viewing Proposal Status (9,307 views)
- Customer Merge (9,304 views)
- Event Planner: Generating Proposals (9,294 views)
- Ticket Report (9,286 views)
- Entering Orders for Local Delivery (9,276 views)
- Event Planner: Searching for Abbreviation Codes (9,245 views)
- Mercury Administration: Window Access Screen (9,234 views)
- Statement Search Window (9,200 views)
- Working with orders and deliveries (9,177 views)
- Moving Categories (9,173 views)
- Working with Pushpins (9,130 views)
- Checking Credit Card Status (X1 Video) (9,120 views)
- Event Planner: Accept Proposal Screen (9,098 views)
- Confirming a delivery (9,097 views)
- Customers in Multi-Store Environments (9,073 views)
- Address Verification Response Codes (9,035 views)
- Standing Order Log Summary Report (9,027 views)
- Viewing upcoming deliveries (9,027 views)
- Using Advanced Search Options in FTD Florist Link (FTD Florist Link Training Video) (9,001 views)
- Employee Analysis Report (8,974 views)
- State and Province Abbreviations (8,955 views)
- Accepting Gift Card Payments (8,953 views)
- Event Planner: Accepting Proposals (8,948 views)
- Changing Prices (FOL Training Video) (8,943 views)
- Mercury Administration Automatic Order Processing Screen (8,931 views)
- Life Cycle Report (8,892 views)
- Statements in Multi-Store Environments (8,851 views)
- Event Planner: Locations Screen (8,844 views)
- Event Planner: Proposal Screen (8,842 views)
- Outgoing Order Handling by Automatic Order Processing (8,817 views)
- Mercury Direct: The Mercury Network (8,810 views)
- Host Computer Operations (8,793 views)
- Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video) (8,790 views)
- Event Planner: Copying Events (8,779 views)
- Sending and Receiving FTD Notifications (8,765 views)
- Event Planner: Customer Search Screen (8,711 views)
- Manually Sending Delivery Confirmations for Wire In Orders (X1 Video) (8,678 views)
- Adding New Stores to Multi-Store Environments (8,661 views)
- Standing Order Log Detail Report (8,655 views)
- Delivery Problem Report (8,650 views)
- Mercury Marketing Wizard (8,636 views)
- Estimated Times for Credit Card Conversion (8,622 views)
- Starting the Mercury Direct Control Panel (8,605 views)
- About messages (8,604 views)
- Creating Email Campaigns in the Marketing Wizard (8,578 views)
- Event Planner: Searching for Products (8,547 views)
- Delivery Zones and Fees (X1 Video) (8,543 views)
- The Balance Wizard (Exporting to QuickBooks) (8,511 views)
- Event Planner: Viewing Proposals (8,449 views)
- Event Planner: Creating an Event Location (8,447 views)
- Generating Statements (FTD Mercury X2 Fall Training Video) (8,439 views)
- Message Center Video Demonstration (8,438 views)
- Alert ANTIVIRUS UPDATE 2 (8,436 views)
- Dropship Venders (8,428 views)
- Receiving Payments in Point of Sale (X1 Video) (8,416 views)
- Adding Custom Products to Your FOL Web Site (8,414 views)
- Accepting a Gift Card Payment in Point of Sale (8,410 views)
- Address Verification (X1 Video) (8,409 views)
- Downloading Free Construction Updates (8,408 views)
- Event Planner: Abbreviation Code Lookup Screen (8,374 views)
- Hotel Information (8,363 views)
- If You Are Already Using QuickBooks (8,360 views)
- Deleting Finance Charges (8,358 views)
- FTD Mercury Mobile Dashboard Pickup Orders Screen (8,343 views)
- Weather (8,318 views)
- Sales Summary Report (X1 Video) (8,312 views)
- Adding Employees (X1 Video) (8,270 views)
- Searching for Products (FTD Mercury X2) (8,270 views)
- Analyzing Designer Workloads (8,254 views)
- Suspend Message (SUS Message) (8,226 views)
- Routing Progress Window (8,224 views)
- Customer Detail Information Window - Statistics Tab (8,222 views)
- Employee Security (8,212 views)
- FTD Mercury Mobile Dashboard Filed Orders Screen (8,209 views)
- Opening Orders from Ticket Search (8,188 views)
- GPS Upgrade (8,181 views)
- Google Site Verification (8,174 views)
- IVR (8,174 views)
- Changing the About Us Header (FOL Training Video) (8,173 views)
- New Features in Order Entry and Point of Sale Video Demonstration (8,154 views)
- Select Saved Routes Window (8,119 views)
- Completing Delivery Routes in Mercury Delivery for IVR (8,112 views)
- Configuring Holiday Capacity in Florist Link Admin (FTD Florist Link Training Video) (8,100 views)
- Credit Card Settlement History Report (8,085 views)
- Completing a Route from the Phone (8,083 views)
- Accepting a Gift Card Payment in Order Entry (8,063 views)
- Event Planner: Login Screen (8,056 views)
- Opening an Existing Template (8,056 views)
- Report Center: Sales Tax Report (8,055 views)
- Configuring Email Settings for Customers (8,019 views)
- Design Center (X1 Video) (8,017 views)
- Credit Card Search Window (8,012 views)
- Searching for Tickets Video Demonstration (8,005 views)
- Report Center: Product Sales Report (7,993 views)
- Marking Orders Delivered from Order History (7,959 views)
- International Products (7,958 views)
- Working with FTD Notifications from Mercury Direct Plus (7,950 views)
- Point of Sale Window (7,947 views)
- Acknowledging Messages (7,933 views)
- Setting Up Paid Out/In Types (7,929 views)
- Event Planner: House Accounts and Event Planner (7,913 views)
- Event Planner: Personal Flowers Screen (7,874 views)
- Wireless Delivery Confirmation (7,872 views)
- Processing Incoming Orders Video Demonstration (7,866 views)
- Unsettled Credit Card Authorizations Window (7,864 views)
- Mercury Direct: Sending Administrative Messages (7,860 views)
- FTD Mercury Mobile Dashboard Incomplete Transactions Screen (7,857 views)
- Logging in to Event Planner (FTD Mercury X3 Fall Video) (7,854 views)
- FTD Florist Link Administration: Preferred Counts Window (7,823 views)
- FTD Mercury X2 New & Enhanced Features Video - Small (7,823 views)
- Report Center: Sales Summary Report (7,816 views)
- Sales Analysis Report Fields (7,812 views)
- Product Subgroups (7,797 views)
- FTD Florist Link Overview (FTD Florist Link Training Video) (7,791 views)
- Processing Outgoing Wire Orders Video Demonstration (7,791 views)
- Creating a Holiday Direct Mail Marketing Campaign (X1 Video) (7,783 views)
- Canceling and Refunding Orders in Point of Sale (X1 Video) (7,770 views)
- Canceling Orders in Order Entry (X1 Video) (7,765 views)
- Generating Invoices (7,762 views)
- Creating Other (Third-Party) Marketing Campaigns (7,755 views)
- Mercury Marketing Wizard: Create Campaign Panel (7,735 views)
- FTD Florist Link Administration: History Page (7,724 views)
- Finding What's New in FTD Mercury X Video Demonstration (7,723 views)
- FTD Mercury Mobile Dashboard C.O.D. Orders Screen (7,715 views)
- Setting A Discount with A Promotion Code (FOL Training Video) (7,712 views)
- Event Planner: Ceremony Screen (7,711 views)
- FTD Mercury Mobile Dashboard Order Details Screen (7,704 views)
- Using Abbreviation Codes in Orders (7,701 views)
- Mercury Administration: Phone Types Screen (7,697 views)
- Check for Mercury Network Connectivity (7,687 views)
- Product Recipes (7,686 views)
- Viewing Customer Statistics (7,686 views)
- Sales by Referral Code Report (7,656 views)
- Setting the Preferred Status for a Florist in Florist Link (FTD Florist Link Training Video) (7,656 views)
- Reprinting Receipts (X1 Video) (7,649 views)
- Terminating an Employee in Your System (7,641 views)
- Slimcast Messages (7,636 views)
- 2011 Direct Mail Marketing Templates (7,634 views)
- Aged Analysis Report Window (7,632 views)
- Funeral Log (X1 Video) (7,628 views)
- Sales Tax Report (X1 Video) (7,627 views)
- Accepting Proposals in Event Planner (FTD Mercury X3 Fall Video) (7,622 views)
- FTD Mercury X Video Demonstrations (7,622 views)
- Florist Listings in FTD Florist Link (FTD Florist Link Training Video) (7,603 views)
- Setting Up Email (FOL Training Video) (7,593 views)
- Activating IVR (Support Assisted) (7,585 views)
- Changing the store selection (7,583 views)
- About Admin messages (7,572 views)
- Mercury Administration: Mercury Connection Screen (7,571 views)
- Resending Rejected Wire Out Orders (X1 Video) (7,569 views)
- Turning on and Using Address Verification Override (7,566 views)
- Customer Order History (X1 Video) (7,560 views)
- Printing notifications (7,550 views)
- Adding Products to or Removing Products from Your Site (FOL Training Video) (7,537 views)
- Tracking Employee Time (7,536 views)
- Processing a Z-Out Transaction (7,520 views)
- Funeral Log (FTD Mercury X2 Training Video) (7,517 views)
- FTD Mercury Main Menu Overview (Mercury Connect Training Video) (7,507 views)
- View Statements Window (7,485 views)
- Florist Link Admin Overview (FTD Florist Link Training Video) (7,464 views)
- Setting Up Your Printers (7,462 views)
- Setting Promotion Products (FOL Training Video) (7,457 views)
- Opening Design Center (7,454 views)
- Creating Custom Products (FOL Training Video) (7,451 views)
- Searching for Florists Using FTD Florist Link (FTD Florist Link Training Video) (7,448 views)
- Changing Your Password (FOL Training Video) (7,441 views)
- Reports in Multi-Store Environments (7,413 views)
- Changing Employee Passwords (7,410 views)
- Designer Analysis Window (7,393 views)
- Performing Invoice Billing (7,378 views)
- Redelivery Window (7,375 views)
- Order Confirmations (7,368 views)
- Delivery Report (7,366 views)
- Standing Order Scheduler Window Areas (7,363 views)
- Credit Card Payments and Automatic Order Processing (7,361 views)
- Retrieving a Forgotten Password (FOL Training Video) (7,355 views)
- FTD Florist Link Administration: New Facility Request Window (7,354 views)
- Adding Products (X1 Video) (7,343 views)
- Setting the Date and Time (7,342 views)
- Tax Changes for Quebec Florists Effective 1-Jan-2011 (7,339 views)
- No Sale Transactions (X1 Video) (7,334 views)
- FTD Mercury Mobile Dashboard Unauthorized Credit Cards Screen (7,322 views)
- Customer Detail Information Window - Life Cycle Tab (7,313 views)
- Event Planner: Reception Screen (7,303 views)
- Handling Wire In Orders from the Mercury Network (X1 Video) (7,284 views)
- Activating Email Capture (FOL Training Video) (7,277 views)
- Mercury Marketing Wizard: Campaign Analysis Window (7,265 views)
- Event Planner: Editing an Existing Event Location (7,251 views)
- Printing the Task List Report (7,247 views)
- Configuring Automatic Order Processing for Send-Only Florists (7,235 views)
- FTD Mercury Mobile Dashboard Declined Credit Cards Screen (7,232 views)
- Employee Reports (7,225 views)
- Modifying default enclosure cards (7,213 views)
- Standing Orders (7,200 views)
- Mercury Administration: Advanced Settings Screen (7,193 views)
- Issuing a Refund Using Order Entry (X1 Video) (7,182 views)
- Answering Incoming Ask Messages (X1 Video) (7,172 views)
- FTD Mercury X2 Fall New & Enhanced Features (7,158 views)
- Test (7,157 views)
- Adding Event Locations (FTD Mercury X3 Fall Video) (7,153 views)
- Setting Up Automatic Email Delivery Confirmations (X1 Video) (7,153 views)
- Generating an Employee Sales Report (7,148 views)
- Credit Card Settlement Window (7,143 views)
- Automatic Order Processing and the System Employee (7,136 views)
- Boston Road Show Technology Presentations (7,119 views)
- Editing Existing Employee Information (7,118 views)
- Customer Detail Information Window - House Account Tab (7,106 views)
- Facility Search (X1 Video) (7,092 views)
- Automatic Software Updates in Mercury Direct Plus (7,081 views)
- Event Planner: Launching and Logging into Event Planner (7,080 views)
- Report Order Filled (REC Message) (7,075 views)
- Creating a Wedding Account/Charging Products to Account (7,054 views)
- Sitio www.mercurynetwork.com (7,054 views)
- Suspending FOL Orders (FOL Training Video) (7,054 views)
- Event Planner: Rejecting Proposals (7,052 views)
- Payment Type Totals Report (7,037 views)
- Maintaining Customer Contacts (7,022 views)
- Handling Phoned-In Orders (X1 Video) (7,021 views)