About messages

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You can communicate with other florists, FTD Headquarters, and FTD.com. There are several message types that can help you communicate and perform business functions for your store.

You can send related messages in response to existing order messages. These related messages are:

  • ANSwer: Response to an ASK message
  • CANcellation: Request that a filling Member or the Host Computer cancel a previously sent order
  • FORward: Forward an order to another Member
  • CONfirm: Confirm a CANcel request
  • DENy: Refuse a CANcel request
  • REJect: Reject an order
  • DCON: Delivery Confirmation
  • ASK: Ask a question on order
  • Price Change: Request to change the price on an order

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