FTD.ca for Canadian Technology Customers

From FloristWiki

Contents 1 Mercury Direct 2 FTD Mercury X2/X2 Fall/X3/X3 Fall & Mercury Connect 3 FTD Mercury 7.1, 8.x, X, and X1 3.1 Handling Orders

These instructions only apply to Canadian customers using FTD technology.

Mercury Direct

• If you receive an order from FTD.com (90-8400), fill it as you do today.
• If you receive an order from FTD.ca (90-8500), fill the order to value. Orders will be sent in U.S. dollars. Taxes are being collected by FTD.ca and will be reimbursed to you on your FTD Clearinghouse Statement.

FTD Mercury X2/X2 Fall/X3/X3 Fall & Mercury Connect

Your system will automatically be updated via Automatic Software Update to include FTD.ca (90-8500) in Currency Settings in Mercury Administration.

• If you receive an order from FTD.com (90-8400), fill it as you do today.
• If you receive an order from FTD.ca (90-8500), fill the order to value. Orders will be sent in U.S. dollars. Taxes are being collected by FTD.ca and will be reimbursed to you on your FTD Clearinghouse Statement. You will need to include these collected taxes when filling out your Sales Tax Report (add them into the Tax on Orders Received value). If you are in Quebec and if FTD Mercury/Mercury Connect asks you if 90-8500AA is in Quebec, select Yes.

FTD Mercury 7.1, 8.x, X, and X1

You must add the FTD.ca value into your Currency Settings screen in Mercury Administration. To do so:

1. Shut down all FTD Mercury clients.
2. On your FTD Mercury server, on the desktop, double-click on Mercury Administration.
3. On the Login window, enter your FTD Mercury user name and password. Click OK.
4. Double-click Mercury Administration in the explorer pane.
5. Double-click the Wire Service folder.
6. Double-click CurrencySettings. The CurrencySettings screen opens.
7. In the Florist Code column, click in an empty cell, and enter 90-8500AA.
8. Ensure the Out of Country check box is cleared.
9. Ensure the US Currency check box is selected.
10. Repeat steps 7-9 for 90-8500AB, 90-8500AC, etc., through 90-8500AZ.
11. Click Apply to save your changes.
12. Close Mercury Administration.
13. Restart your FTD Mercury clients.

Handling Orders

• If you receive an order from FTD.com (90-8400), fill it as you do today.
• If you receive an order from FTD.ca (90-8500), fill the order to value. Orders will be sent in U.S. dollars. Taxes are being collected by FTD.ca and will be reimbursed to you on your FTD Clearinghouse Statement. You will need to include these collected taxes when filling out your Sales Tax Report (add them into the Tax on Orders Received value). If you are in Quebec and if FTD Mercury/Mercury Connect asks you if 90-8500AA is in Quebec, select Yes.