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  1. Entering Orders for Local Delivery
  2. Entering Orders for Pickup
  3. Entering Phoned-Out Orders
  4. Entering Wire Out Orders
  5. Estimated Times for Credit Card Conversion
  6. Exiting the Mercury Direct Client
  7. Exiting the Mercury Direct Control Panel
  8. F1 Online Help in FTD Mercury X
  9. FOL Product Window
  10. FOL Training Request
  11. FTD.ca for Canadian Technology Customers
  12. FTDMercuryFeedback
  13. FTD FastPay
  14. FTD International Retrans Service
  15. FTD Mercury POS Support and Maintenance Fee Disclosure
  16. FTD Mercury X1 Installation Instructions
  17. FTD Mercury X1 Reference Guide
  18. FTD Mercury X2 Installation Instructions
  19. FTD Mercury X2 New & Enhanced Features Video - Large
  20. FTD Mercury X2 New & Enhanced Features Video - Medium
  21. FTD Mercury X2 New & Enhanced Features Video - Small
  22. FTD Mercury X3 Fall Training Videos
  23. FTD Mercury X Quick Reference Guide
  24. FTD Mercury X Reference Guide
  25. FTD Mercury X or X1 Introduction Training (Time: 1 hour)
  26. FTD Server Password Window
  27. Filing Incomplete Orders
  28. Finance Charges Window
  29. Finding What's New in FTD Mercury X Video Demonstration
  30. Florist Training Schedule
  31. Funeral Log Window
  32. General Hotel Information
  33. General Info
  34. General Ledger Export History
  35. Generating Acknowledgment List Reports
  36. Generating Aged Analysis Reports
  37. Gift Card Activity Window
  38. Gift Certificates
  39. Handling Incoming Orders Demo
  40. Homepage Banngers
  41. Host Computer Operations
  42. Hotel Information
  43. House Account Tab
  44. How Default Items Are Added to Categories (FOL Training Video)
  45. How Messages are Retrieved from Your Email Account
  46. How To: Refunding Entire Sales with One-Click Refunds
  47. How to Use the What's New Button
  48. How to Use the What's New Button: Take 2
  49. How to Use the What's New Button: Take 3
  50. How to Use the What's New Button: Take 4
  51. Invoice Billing Window
  52. Issuing Store Credit with Gift Cards
  53. Logging into Web Portal (FOL Training Video)
  54. Manual Reconciliation
  55. Map It Window
  56. Marketing Categories
  57. Mercury 2000/3000 Emulation
  58. Mercury 2000 & 3000 CD Installation Instructions
  59. Mercury Administration: Address Types Screen
  60. Mercury Administration: Address Verification Screen
  61. Mercury Administration: Audit Trail Screen
  62. Mercury Administration: Credit Cards Screen
  63. Mercury Administration: Delivery Priority Code Screen
  64. Mercury Administration: Dunning Message Screen
  65. Mercury Administration: Form Alignment Screen
  66. Mercury Administration: Form Format Screen
  67. Mercury Administration: General Screen
  68. Mercury Administration: HouseAccount Screen
  69. Mercury Administration: Internet Screen
  70. Mercury Administration: License Screen
  71. Mercury Administration: Mercury Connection Screen
  72. Mercury Administration: POS Setting Screen
  73. Mercury Administration: Phone Lines Screen
  74. Mercury Administration: Phone Types Screen
  75. Mercury Administration: Printer Routing Screen
  76. Mercury Administration: Reason Code Screen
  77. Mercury Administration: Referral Codes Screen
  78. Mercury Administration: Store Settings Screen
  79. Mercury Administration: Tax Code Screen
  80. Mercury Administration: Text Message Screen
  81. Mercury Administration: Window Access Screen
  82. Mercury Administration: Wire Code Screen
  83. Mercury Advantage CD Installation Instructions
  84. Mercury Connect Setup Questionnaire
  85. Mercury Direct: Answering a Question (ANS Message)
  86. Mercury Direct: Checking for Connectivity
  87. Mercury Direct: Confirming a Cancellation (CON Message)
  88. Mercury Direct: Denying a Cancellation (DEN Message)
  89. Mercury Direct: Entering Dates in Date Fields
  90. Mercury Direct: Mercury Direct Technical Support Information
  91. Mercury Direct: Message Search
  92. Mercury Direct: Rejecting an Order (REJ Message)
  93. Mercury Direct: Requesting a Price Change
  94. Mercury Direct: Selection Guide
  95. Mercury Direct: Sending a Delivery Confirmation
  96. Mercury Direct: What's New
  97. Mercury Marketing Webinar (Time: 1.5 hours)
  98. Mercury Marketing Wizard: Add New Referral Code Window
  99. Mercury Marketing Wizard: All Campaigns Window
  100. Mercury Marketing Wizard: All Criteria Window
  101. Mercury Marketing Wizard: Campaign Analysis Window
  102. Mercury Marketing Wizard: Campaign Scheduler Window
  103. Mercury Marketing Wizard: Create Campaign Panel
  104. Mercury Marketing Wizard: Key Criteria Panel
  105. Mercury Marketing Wizard: Output Fields Panel
  106. Mercury Marketing Wizard: Preview and Edit List Panel
  107. Mercury Marketing Wizard: Save Campaign Panel
  108. Mercury Marketing Wizard: Select Target List Panel
  109. Mercury Marketing Wizard: Selected Criteria Window
  110. Mercury Marketing Wizard: Welcome Panel
  111. Mercury Order Message
  112. Message Center
  113. Message Center Demo
  114. Message Center Video Demonstration
  115. Moving Categories (FOL Training Video)
  116. Multiple Price Points
  117. Multiple Recipients Window
  118. New Features in Order Entry and Point of Sale Video Demonstration
  119. No Access
  120. No Sale Window
  121. Non Routed Orders Report
  122. One-Off Printing
  123. Opening Balance Window
  124. Opening Orders Related to Messages
  125. Order Entry Item Window
  126. Order Entry and Point of Sale Windows New Features Demo
  127. Order Life Cycle
  128. Output Options Window (Pictures)
  129. Output Statements Window
  130. Overriding Product Availability (FOL Training Video)
  131. POS Manual Entry Window
  132. POS Registration Window
  133. POS Session Detail Window
  134. POS Session History Window
  135. Paid Out/In Window
  136. Picture Center Window
  137. Pool Address Window
  138. Preventing Charges on House Accounts
  139. Printing a List of Standing Order Templates
  140. Processing Incoming Orders Video Demonstration
  141. Processing Incoming Phone Orders Video Demonstration
  142. Processing Outgoing Wire Orders Demo
  143. Processing Outgoing Wire Orders Video Demonstration
  144. Processing Phoned-in Orders
  145. Processing Web Orders in FTD Mercury
  146. Product Codes
  147. Product Recipes
  148. Quick Picks
  149. Receipt Printer Settings Window
  150. Receiving Orders and Messages
  151. Redelivery Window
  152. Refunding the Purchase of a Gift Card
  153. Removing All Upcoming Orders Based on a Standing Order Template
  154. Removing Custom Products from Your FOL Web Site
  155. Removing Funerals
  156. Removing Individual Tickets from Sales
  157. Removing Pictures from Local Products
  158. Renaming Billing Cycles
  159. Report Order Filled (REC Message)
  160. Reprint Route Report
  161. Requesting a Price Change
  162. Resending Credit Card Transactions from the Credit Card Search Window
  163. Responding to Incoming Messages
  164. Responding to Outgoing Orders
  165. Resume Message (RES Message)
  166. Retrieval Message (RET Message)
  167. Retrieving a Forgotten Password (FOL Training Video)
  168. Routine Procedures in Mercury Direct 4.6
  169. Running the Best Sellers Report (FOL Training Video)
  170. Running the Consumer Emails Report (FOL Training Video)
  171. Running the Marketing Opt-In Report (FOL Training Video)
  172. Running the Products & Pricing Report (FOL Training Video)
  173. Running the Settings Report (FOL Training Video)
  174. Running the Visits / Orders / Conversion Report (FOL Training Video)
  175. SMS Text Messaging
  176. SQL 2005 Express Installation Instructions
  177. SQL 2005 Standard Installation Instructions
  178. Searching for Tickets (FTD Mercury X)
  179. Searching for Tickets Video Demonstration
  180. Select Saved Routes Window
  181. Selecting the Preferred Billing Method for a Customer (Email, Fax, and/or Printed Statement)
  182. Selling New Gift Cards
  183. Sending a Card to Multiple Recipients
  184. Setting A Discount with A Promotion Code (FOL Training Video)
  185. Setting A Discount without A Promotion Code (FOL Training Video)
  186. Setting An Item As Call For Price (FOL Training Video)
  187. Setting Date-Specific Promotion Products (FOL Training Video)
  188. Setting Default Delivery Fees (FOL Training Video)
  189. Setting Delivery Fees by City (FOL Training Video)
  190. Setting Delivery Fees by Zip (FOL Training Video)
  191. Setting GBB Pricing by Individual Product (FOL Training Video)
  192. Setting Prices by Date (FOL Training Video)
  193. Setting Promotion Products (FOL Training Video)
  194. Setting Season-Specific Promotion Products (FOL Training Video)
  195. Setting Tiered Pricing by Individual Product (FOL Training Video)
  196. Setting Up Email (FOL Training Video)
  197. Setting Up House Account Defaults
  198. Setting Up Paid Out/In Types
  199. Setting Up Your Mercury Message Printer
  200. Setting Up Your Reports Printer
  201. Setting Up the Cash Drawer
  202. Setting the GBB Pricing Defaults (FOL Training Video)
  203. Setting the Tiered Pricing Defaults (FOL Training Video)
  204. Sitio www.mercurynetwork.com
  205. Slimcast Messages
  206. Sorting Products in Categories (FOL Training Video)
  207. Standing Order Scheduler Window
  208. Starting the Mercury Direct Client
  209. Suspend Message (SUS Message)
  210. Suspending A Portion of Your Site (FOL Training Video)
  211. Suspending FOL Orders (FOL Training Video)
  212. Suspending and Resuming Your Mercury System
  213. Symantec Endpoint Protection Installation Instructions
  214. Templates2
  215. Test
  216. Test Page 2
  217. The Balance Wizard (Exporting to QuickBooks)
  218. Ticket Status Window
  219. Training Request
  220. Transferring Orders to Other Stores
  221. Truck Stop Details Window
  222. Unsettled Credit Card Authorizations Window
  223. Updating the Price for an Entire Category (FOL Training Video)
  224. Usergroup:MercuryConnect
  225. Usergroup:TEST
  226. Using Bar Codes
  227. Using Funerals to Select Recipients
  228. Using QuickBooks
  229. Video Test Page
  230. View Credit Card Authorization Window
  231. View Statements Window
  232. Weather
  233. Web Order Interface Web Site Requirements
  234. What's New
  235. What is Web Portal? (FOL Training Video)
  236. Windows Updates
  237. Wire Service Product Code List Window
  238. X1Web
  239. X1 Webinar

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