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751. Mercury Direct: Sending Orders ‎(21:22, 14 October 2010)
752. Mercury Direct: The Mercury Network ‎(15:13, 15 October 2010)
753. Host Computer Operations ‎(15:15, 15 October 2010)
754. Slimcast Messages ‎(15:17, 15 October 2010)
755. Exiting the Mercury Direct Client ‎(15:18, 15 October 2010)
756. Starting the Mercury Direct Client ‎(15:25, 15 October 2010)
757. Mercury Direct: Asking a Question (ASK Message) ‎(15:55, 15 October 2010)
758. Mercury Direct: Answering a Question (ANS Message) ‎(15:55, 15 October 2010)
759. Mercury Direct: Requesting a Price Change ‎(15:55, 15 October 2010)
760. Mercury Direct: Forwarding an Order (FOR Message) ‎(16:01, 15 October 2010)
761. Mercury Direct: Rejecting an Order (REJ Message) ‎(16:04, 15 October 2010)
762. Mercury Direct: Denying a Cancellation (DEN Message) ‎(16:05, 15 October 2010)
763. Mercury Direct: Confirming a Cancellation (CON Message) ‎(16:07, 15 October 2010)
764. Mercury Direct: Canceling an Order (CAN Message) ‎(16:10, 15 October 2010)
765. Suspend Message (SUS Message) ‎(16:31, 15 October 2010)
766. Resume Message (RES Message) ‎(16:37, 15 October 2010)
767. Retrieval Message (RET Message) ‎(16:44, 15 October 2010)
768. General Messages (GEN Message) ‎(16:49, 15 October 2010)
769. Adjustment Message (ADJ Message) ‎(16:56, 15 October 2010)
770. Report Order Filled (REC Message) ‎(17:11, 15 October 2010)
771. Mercury 2000/3000 Emulation ‎(17:20, 15 October 2010)
772. Mercury Direct: Sending a Delivery Confirmation ‎(17:24, 15 October 2010)
773. Mercury Direct: Message Search ‎(17:27, 15 October 2010)
774. FTD Mercury Video Demonstrations ‎(15:02, 21 October 2010)
775. FTD Mercury X2 Installation Instructions ‎(22:59, 27 October 2010)
776. Training Request ‎(15:38, 29 October 2010)
777. FTD Mercury X2 Fall New & Enhanced Features ‎(21:02, 29 October 2010)
778. Mercury Administration Accounting Folder ‎(19:49, 22 November 2010)
779. Mercury Administration Communication Folder ‎(20:01, 22 November 2010)
780. Mercury Administration Delivery Folder ‎(20:02, 22 November 2010)
781. Mercury Administration Employee Folder ‎(20:03, 22 November 2010)
782. Mercury Administration Security Folder ‎(20:03, 22 November 2010)
783. Mercury Administration Store Folder ‎(20:04, 22 November 2010)
784. Mercury Administration System Folder ‎(20:05, 22 November 2010)
785. Mercury Administration Printer Settings Folder ‎(20:06, 22 November 2010)
786. Mercury Administration Wire Service Folder ‎(20:07, 22 November 2010)
787. Mercury Connect Training Videos (FTD Mercury X2 Fall) ‎(20:15, 22 November 2010)
788. Assigning Products to Designers (FTD Mercury X) ‎(20:21, 22 November 2010)
789. Designer Analysis Window ‎(21:16, 22 November 2010)
790. Design Center (FTD Mercury X2) ‎(21:18, 22 November 2010)
791. FTD Mercury X2 Fall Installation Instructions ‎(21:04, 29 November 2010)
792. Setting the Current Exchange Rate ‎(18:59, 15 December 2010)
793. Setting the Conversion Chart Multiplier ‎(18:59, 15 December 2010)
794. Mercury Administration WireServices Screen ‎(19:00, 15 December 2010)
795. Changes for Quebec Florists Effective 1-January-2011 - English ‎(22:31, 15 December 2010)
796. Changements our les Fleuristes au Québec - Effectif le 1er Janvier 2011 - Français ‎(23:11, 15 December 2010)
797. Tax Changes for Quebec Florists Effective 1-Jan-2011 ‎(23:11, 15 December 2010)
798. Weather ‎(18:08, 1 February 2011)
799. FTD Mercury X2 Documentation ‎(19:18, 2 February 2011)
800. FTD Server Password Window ‎(19:32, 2 February 2011)
801. Recording Phoned-In Orders ‎(17:16, 14 February 2011)
802. General Ledger Export History ‎(17:23, 14 February 2011)
803. Point of Sale History ‎(17:27, 14 February 2011)
804. POS Session Detail Window ‎(17:27, 14 February 2011)
805. POS Session History Window ‎(17:28, 14 February 2011)
806. Setting Up the Cash Drawer ‎(17:28, 14 February 2011)
807. Managing the Cash Drawer ‎(17:29, 14 February 2011)
808. Opening Balance Window ‎(17:30, 14 February 2011)
809. Processing a No Sale Transaction ‎(17:30, 14 February 2011)
810. No Sale Window ‎(17:30, 14 February 2011)
811. Paid Out/In Window ‎(17:38, 14 February 2011)
812. Z-Out Transactions ‎(17:39, 14 February 2011)
813. Z-Out Window ‎(17:40, 14 February 2011)
814. Reprinting Receipts ‎(17:41, 14 February 2011)
815. POS Manual Entry Window ‎(17:41, 14 February 2011)
816. POS Registration Window ‎(17:42, 14 February 2011)
817. Establishing House Accounts ‎(18:31, 14 February 2011)
818. Allocating Previous Payments ‎(18:32, 14 February 2011)
819. Credit/Debit Memo Window ‎(18:33, 14 February 2011)
820. Processing Credit Cards ‎(18:52, 14 February 2011)
821. Credit Card Authorization Window ‎(18:53, 14 February 2011)
822. Changing the Price for a Credit Card Prior to Settlement ‎(18:53, 14 February 2011)
823. Searching for Credit Card Transactions ‎(18:54, 14 February 2011)
824. Viewing Credit Card Transactions from the Credit Card Search Window ‎(18:54, 14 February 2011)
825. View Credit Card Authorization Window ‎(18:54, 14 February 2011)
826. Voice Authorizing Credit Card Transactions from the Credit Card Search Window ‎(18:55, 14 February 2011)
827. Credit Card Settlement ‎(18:59, 14 February 2011)
828. View Settlement Totals Window ‎(18:59, 14 February 2011)
829. Scheduling Campaigns ‎(19:04, 14 February 2011)
830. Mercury Marketing Wizard: All Criteria Window ‎(19:10, 14 February 2011)
831. Mercury Marketing Wizard: Selected Criteria Window ‎(19:11, 14 February 2011)
832. Mercury Marketing Wizard ‎(19:14, 14 February 2011)
833. Deleting Campaigns ‎(19:17, 14 February 2011)
834. Marketing Categories ‎(19:19, 14 February 2011)
835. Viewing Gift Card Activity ‎(21:49, 14 February 2011)
836. Entering Wire Out Orders ‎(21:51, 14 February 2011)
837. Entering Phoned-Out Orders ‎(21:51, 14 February 2011)
838. Creating a Wire Out Order from an Incoming Florists Online or Flowers All Hours Order ‎(21:52, 14 February 2011)
839. Transferring Orders to Other Stores ‎(21:55, 14 February 2011)
840. Using Abbreviation Codes in Orders ‎(22:01, 14 February 2011)
841. Caller ID and Orders ‎(22:02, 14 February 2011)
842. Deleting Existing Standing Order Templates ‎(22:04, 14 February 2011)
843. Removing All Upcoming Orders Based on a Standing Order Template ‎(22:04, 14 February 2011)
844. Copying Tickets in Order Entry and Point of Sale ‎(22:09, 14 February 2011)
845. Editing Existing Orders ‎(22:10, 14 February 2011)
846. Card Messages and Font Sizes ‎(22:11, 14 February 2011)
847. Sending a Card to Multiple Recipients ‎(22:11, 14 February 2011)
848. Printing Invoices to Remote Locations ‎(22:12, 14 February 2011)
849. Cancel Confirmation Window ‎(22:14, 14 February 2011)
850. Cancel or Void Order Window ‎(22:15, 14 February 2011)
851. Customer Credit Card Window ‎(23:38, 14 February 2011)
852. Customer Account Balance Detail Window ‎(23:39, 14 February 2011)
853. Customer Account Balance Detail Report ‎(23:40, 14 February 2011)
854. Mercury Administration: Accounting Folder ‎(23:46, 14 February 2011)
855. Mercury Administration: Delivery Folder ‎(23:46, 14 February 2011)
856. Mercury Administration: Employee Folder ‎(23:47, 14 February 2011)
857. Mercury Administration: Security Folder ‎(23:47, 14 February 2011)
858. Mercury Administration: Store Folder ‎(23:47, 14 February 2011)
859. Mercury Administration: System Folder ‎(23:48, 14 February 2011)
860. Mercury Administration: Printer Settings Folder ‎(23:48, 14 February 2011)
861. Mercury Administration: Wire Service Folder ‎(23:48, 14 February 2011)
862. Point of Sale Window ‎(17:57, 15 February 2011)
863. Navigating the Order Entry and Point of Sale Windows ‎(17:57, 15 February 2011)
864. Picture Center Window ‎(17:59, 15 February 2011)
865. Editing an Order from History ‎(18:07, 15 February 2011)
866. Mercury Administration: MailServer Screen ‎(18:13, 15 February 2011)
867. Mercury Administration: Delivery Priority Code Screen ‎(18:15, 15 February 2011)
868. Pool Address Window ‎(18:16, 15 February 2011)
869. Mercury Administration: Delivery Zone Fees Screen ‎(18:17, 15 February 2011)
870. Mercury Administration: Address Verification Screen ‎(18:20, 15 February 2011)
871. Mercury Administration: Employee Type Screen ‎(18:21, 15 February 2011)
872. Collecting Email/Fax Information ‎(18:59, 15 February 2011)
873. Selecting the Preferred Billing Method for a Customer (Email, Fax, and/or Printed Statement) ‎(18:59, 15 February 2011)
874. Symantec Endpoint Protection Installation Instructions ‎(21:23, 15 February 2011)
875. Searching for Tickets (FTD Mercury X) ‎(22:54, 15 February 2011)
876. Gift Card Activity Window ‎(19:54, 16 February 2011)
877. Printer Form Settings Window ‎(22:50, 16 February 2011)
878. Message Center ‎(22:57, 16 February 2011)
879. Mercury 2000 & 3000 CD Installation Instructions ‎(01:26, 17 February 2011)
880. Mercury Marketing Wizard: Select Target List Panel ‎(17:14, 17 February 2011)
881. Mercury Marketing Wizard: Output Fields Panel ‎(17:16, 17 February 2011)
882. Mercury Marketing Wizard: All Campaigns Window ‎(17:55, 17 February 2011)
883. Mercury Marketing Wizard: Add New Referral Code Window ‎(17:56, 17 February 2011)
884. Mercury Marketing Wizard: Campaign Scheduler Window ‎(17:58, 17 February 2011)
885. Email Output Window ‎(19:17, 22 February 2011)
886. Customer Email Addresses Window ‎(19:33, 22 February 2011)
887. Order Confirmations ‎(19:55, 22 February 2011)
888. Adding Funerals to the Funeral Log ‎(22:17, 23 February 2011)
889. Add Recipient Window ‎(22:27, 23 February 2011)
890. Mercury Administration: Dunning Message Screen ‎(19:07, 24 February 2011)
891. Mercury Administration: Questions Screen ‎(19:07, 24 February 2011)
892. Mercury Administration: POS Setting Screen ‎(19:10, 24 February 2011)
893. Mercury Administration: Marketing Screen ‎(19:10, 24 February 2011)
894. Mercury Administration: Form Alignment Screen ‎(19:25, 24 February 2011)
895. Mercury Administration: Printer Routing Screen ‎(19:26, 24 February 2011)
896. Pool Delivery Zones ‎(19:28, 24 February 2011)
897. Mercury Administration: Reason Code Screen ‎(19:40, 24 February 2011)
898. Mercury Administration: Referral Codes Screen ‎(19:41, 24 February 2011)
899. Mercury Administration: Paid Out/In Types Screen ‎(19:43, 24 February 2011)
900. Mercury Administration: License Screen ‎(19:48, 24 February 2011)
901. FTD Mercury & Your FOL Web Site ‎(18:16, 4 March 2011)
902. Wire Service Product Code List Window ‎(18:17, 4 March 2011)
903. Address Check Window ‎(18:26, 4 March 2011)
904. Connection Error Window ‎(18:27, 4 March 2011)
905. Standing Order Scheduler Window ‎(19:00, 4 March 2011)
906. Configuring the Unattached Mercury Message Alert Threshold ‎(19:05, 4 March 2011)
907. Message Responses ‎(19:11, 4 March 2011)
908. Deleting Messages from Message Center ‎(19:24, 4 March 2011)
909. Opening Orders Related to Messages ‎(19:25, 4 March 2011)
910. Validating that Statements Were Emailed or Faxed ‎(19:47, 4 March 2011)
911. Select Saved Routes Window ‎(20:22, 4 March 2011)
912. Viewing Order Details (Products) ‎(20:25, 4 March 2011)
913. Refunding the Purchase of a Gift Card ‎(22:53, 4 March 2011)
914. Canceling or Refunding Orders Paid for with Gift Cards ‎(22:57, 4 March 2011)
915. Copying an Order with a Gift Card Payment ‎(22:57, 4 March 2011)
916. Gift Card Reporting ‎(23:00, 4 March 2011)
917. Message Response Window ‎(17:11, 8 March 2011)
918. Responding to Incoming Messages ‎(19:44, 8 March 2011)
919. Requesting a Price Change ‎(19:48, 8 March 2011)
920. Marking an Entire Route as Delivered ‎(00:11, 10 March 2011)
921. FTD Florist Directory CD Installation Instructions ‎(22:34, 10 March 2011)
922. Routine Procedures in Mercury Direct 4.6 ‎(18:50, 11 March 2011)
923. Output Options Window (Pictures) ‎(16:26, 17 March 2011)
924. Emails and Confirmations Window ‎(17:19, 17 March 2011)
925. Abbreviated Customer Master List with Balance Report ‎(20:48, 17 March 2011)
926. Abbreviated Customer Master List with Days Late Report ‎(20:49, 17 March 2011)
927. Business Snapshot Report ‎(20:51, 17 March 2011)
928. Credit Card Settlement History Report ‎(20:51, 17 March 2011)
929. Employee Analysis Report ‎(20:52, 17 March 2011)
930. Wire Service Incoming/Outgoing Report ‎(20:53, 17 March 2011)
931. Ticket Report ‎(20:53, 17 March 2011)
932. Standing Order Log Summary Report ‎(20:55, 17 March 2011)
933. Standing Order Log Detail Report ‎(20:56, 17 March 2011)
934. Sales by Referral Code Report ‎(20:57, 17 March 2011)
935. Reciprocity Report ‎(20:57, 17 March 2011)
936. Product Comparison Report ‎(20:58, 17 March 2011)
937. Payment Type Totals Report ‎(20:58, 17 March 2011)
938. Message Report ‎(20:58, 17 March 2011)
939. Life Cycle Report ‎(20:59, 17 March 2011)
940. Employee Sales Report ‎(20:59, 17 March 2011)
941. Refreshing Dashboard ‎(21:38, 29 March 2011)
942. Mercury Direct: Checking for Connectivity ‎(17:57, 31 March 2011)
943. Mercury Direct: Selection Guide ‎(18:22, 31 March 2011)
944. Test Page ‎(19:43, 4 April 2011)
945. Refund Window ‎(20:33, 12 April 2011)
946. Alert ANTIVIRUS UPDATE 2 ‎(17:42, 18 April 2011)
947. Test New Breaking News ‎(17:52, 18 April 2011)
948. Alert ‎(18:05, 18 April 2011)
949. Mercury Connect Login Instructions ‎(23:11, 18 April 2011)
950. Mercury Direct: Sending Order-Related Messages ‎(22:31, 20 April 2011)
951. Mercury Direct: Sending Administrative Messages ‎(22:32, 20 April 2011)
952. Mercury Message Overview ‎(22:36, 22 April 2011)
953. Tip of the Day: MTAC Chat ‎(21:22, 29 April 2011)
954. Tip of the Day: Gift Cards ‎(21:23, 29 April 2011)
955. Tip of the Day: Abbreviation Code Lookup ‎(21:46, 29 April 2011)
956. Tip of the Day: F1 Help ‎(21:48, 29 April 2011)
957. Tip of the Day: Funeral Acknowledgment Report ‎(21:50, 29 April 2011)
958. Tip of the Day: Design Pictures ‎(21:52, 29 April 2011)
959. Tip of the Day: Garmin GPS Devices ‎(21:52, 29 April 2011)
960. Tip of the Day: Dashboard Personalization ‎(21:53, 29 April 2011)
961. TEST NEW HOME ‎(21:57, 29 April 2011)
962. FTD Mercury Directory CD Installation Instructions ‎(22:01, 29 April 2011)
963. Alert connectivity ‎(16:47, 7 May 2011)
964. Windows Updates ‎(16:52, 7 May 2011)
965. FTD Mercury X or X1 Introduction Webinar ‎(16:32, 9 May 2011)
966. FTD Mercury X or X1 Introduction Training (Time: 1 hour) ‎(16:48, 9 May 2011)
967. Mercury Accounting Training ‎(19:40, 9 May 2011)
968. FTD Mercury Auto Wire Reconciliation Training ‎(19:41, 9 May 2011)
969. Mercury Delivery Training ‎(19:42, 9 May 2011)
970. Advanced Mercury Marketing Training ‎(19:42, 9 May 2011)
971. Mercury Marketing Training ‎(19:44, 9 May 2011)
972. Logging in to FTD Florist Directory Administration ‎(22:21, 16 May 2011)
973. Changing Your FTD Florist Directory Administration Password ‎(22:21, 16 May 2011)
974. Maintaining Your Service Area in FTD Florist Directory Administration ‎(22:21, 16 May 2011)
975. Maintaining Your Facilities in FTD Florist Directory Administration ‎(22:22, 16 May 2011)
976. Viewing Request History in FTD Florist Directory Administration ‎(22:22, 16 May 2011)
977. Logging out of FTD Florist Directory Administration ‎(22:23, 16 May 2011)
978. FTD Florist Directory Administration: About FTD Florist Link Page ‎(22:23, 16 May 2011)
979. FTD Florist Directory Administration: History Page ‎(22:24, 16 May 2011)
980. FTD Florist Directory Administration: Update Facility Request Window ‎(23:11, 16 May 2011)
981. FTD Florist Directory Administration: Maintain Service Area Page ‎(23:13, 16 May 2011)
982. FTD Florist Directory Administration: Maintain Facilities Page ‎(23:18, 16 May 2011)
983. Maintaining Your Products in FTD Florist Directory Administration ‎(23:19, 16 May 2011)
984. El Sitio de Pedidos no Confirmados de FTD ‎(17:00, 2 June 2011)
985. Tip of the Day: Quick Picks ‎(20:44, 7 July 2011)
986. Tip of the Day: Same for Recipient Address ‎(20:46, 7 July 2011)
987. Tip of the Day: Enclosure Cards ‎(20:47, 7 July 2011)
988. FTD Mercury X3 Documentation ‎(17:48, 11 July 2011)
989. Copying Existing Tickets and Sales ‎(18:38, 11 July 2011)
990. Printing Ticket Search Results ‎(18:40, 11 July 2011)
991. Printing Invoices from Ticket Search ‎(18:43, 11 July 2011)
992. Opening Orders from Ticket Search ‎(18:44, 11 July 2011)
993. Working with Tickets in Order Entry and Point of Sale ‎(18:45, 11 July 2011)
994. Adding Employees ‎(20:31, 11 July 2011)
995. Handling Employee Payroll ‎(20:34, 11 July 2011)
996. Generating an Employee Sales Report ‎(20:35, 11 July 2011)
997. Employee Reports ‎(20:36, 11 July 2011)
998. Employee History Information Window ‎(20:37, 11 July 2011)
999. Employee Sales Report Window ‎(20:37, 11 July 2011)
1000. Employee Security ‎(20:40, 11 July 2011)
1001. Job Functions ‎(20:47, 11 July 2011)
1002. Employee Types ‎(20:51, 11 July 2011)
1003. Searching for Employees ‎(20:55, 11 July 2011)
1004. Tracking Employee Time ‎(20:57, 11 July 2011)
1005. Activating Terminated Employees ‎(20:59, 11 July 2011)
1006. Terminating an Employee in Your System ‎(20:59, 11 July 2011)
1007. Changing Employee Passwords ‎(21:00, 11 July 2011)
1008. Requiring Employee Names in Order Entry and Point of Sale ‎(21:00, 11 July 2011)
1009. Editing Existing Employee Information ‎(21:00, 11 July 2011)
1010. Credit Card Payments and Automatic Order Processing ‎(21:34, 11 July 2011)
1011. Potential Issues that Prevent Automatic Order Processing ‎(21:34, 11 July 2011)
1012. Configuring Automatic Order Processing ‎(21:35, 11 July 2011)
1013. Automatic Order Processing and Other Wire Services ‎(21:49, 11 July 2011)
1014. WebGifts Processing ‎(21:49, 11 July 2011)
1015. Searching for Automatically Processed Orders ‎(21:51, 11 July 2011)
1016. Automatic Order Processing and the System Employee ‎(21:53, 11 July 2011)
1017. Adding New Stores to Multi-Store Environments ‎(17:40, 12 July 2011)
1018. Employees in Multi-Store Environments ‎(17:41, 12 July 2011)
1019. Statements in Multi-Store Environments ‎(17:42, 12 July 2011)
1020. Ticket Search in Multi-Store Environments ‎(17:44, 12 July 2011)
1021. Remote Location Printing in Multi-Store Environments ‎(17:46, 12 July 2011)
1022. Reports in Multi-Store Environments ‎(17:48, 12 July 2011)
1023. Wire Service Reconciliation in Multi-Store Environments ‎(17:49, 12 July 2011)
1024. Product Codes and Product Search in Multi-Store Environments ‎(17:55, 12 July 2011)
1025. Customers in Multi-Store Environments ‎(17:58, 12 July 2011)
1026. Order Entry/Point of Sale in Multi-Store Environments ‎(17:59, 12 July 2011)
1027. Mercury Connect ‎(21:33, 12 July 2011)
1028. Searching for Tickets ‎(15:59, 14 July 2011)
1029. FTDStartup and FTDShutdown ‎(16:40, 14 July 2011)
1030. Setting the Date and Time ‎(16:42, 14 July 2011)
1031. Setting Up Your Printers ‎(16:44, 14 July 2011)
1032. Setting Up Your Employees and Passwords ‎(16:45, 14 July 2011)
1033. Printing French Forms and Receipts ‎(16:45, 14 July 2011)
1034. Printing the Task List Report ‎(16:45, 14 July 2011)
1035. Configuring Your System ‎(16:46, 14 July 2011)
1036. Exiting FTD Mercury ‎(16:46, 14 July 2011)
1037. Video Chat ‎(16:46, 14 July 2011)
1038. Audit Trail Window ‎(16:47, 14 July 2011)
1039. Note Entry Window ‎(16:47, 14 July 2011)
1040. Software License Window ‎(16:47, 14 July 2011)
1041. About Window ‎(16:48, 14 July 2011)
1042. Working with Message Center ‎(16:51, 14 July 2011)
1043. Printing Mercury Messages ‎(16:52, 14 July 2011)
1044. Order Detail View Window ‎(16:52, 14 July 2011)
1045. New Message Window ‎(16:52, 14 July 2011)
1046. Message Locate Error Window ‎(16:53, 14 July 2011)
1047. Confirmation Message ‎(16:56, 14 July 2011)
1048. Answer Message ‎(17:57, 14 July 2011)
1049. Cancellation Message ‎(18:10, 14 July 2011)
1050. Ask Message ‎(18:17, 14 July 2011)
1051. Viewing Customer Statistics ‎(21:58, 14 July 2011)
1052. Purge Customers Window ‎(22:00, 14 July 2011)
1053. Customer Detail Information Window ‎(22:00, 14 July 2011)
1054. Viewing Order History for a Customer ‎(22:03, 14 July 2011)
1055. Marking Orders Delivered from Order History ‎(22:08, 14 July 2011)
1056. Customer Detail Information Window - House Account Tab ‎(22:24, 14 July 2011)
1057. Customer Detail Information Window - Statement Tab ‎(22:26, 14 July 2011)
1058. Customer Detail Information Window - Standing Order Tab ‎(22:26, 14 July 2011)
1059. Report Center: Customer Account Payments Report ‎(19:58, 25 July 2011)
1060. Report Center: Tax Exempt Customer Report ‎(20:07, 25 July 2011)
1061. Report Center: Aged Analysis Report ‎(20:12, 25 July 2011)
1062. Report Center: Customer Master Report ‎(20:13, 25 July 2011)
1063. Report Center: Sales Summary Report ‎(20:15, 25 July 2011)
1064. Report Center: Report of Orders Filled ‎(20:19, 25 July 2011)
1065. Report Center: Sales Tax Report ‎(21:21, 25 July 2011)
1066. Report Center: Product Sales Report ‎(22:10, 25 July 2011)
1067. Checking for Updates ‎(16:41, 26 July 2011)
1068. Pausing Downloads ‎(16:42, 26 July 2011)
1069. Scheduling Installations and Downloads ‎(16:43, 26 July 2011)
1070. Automatic Software Updates Window ‎(16:45, 26 July 2011)
1071. Saving the Template ‎(16:47, 26 July 2011)
1072. Exiting the FTD Document Center ‎(16:48, 26 July 2011)
1073. Create a New Template Window ‎(16:48, 26 July 2011)
1074. Opening the FTD Document Center ‎(16:49, 26 July 2011)
1075. Creating a New Email Template ‎(16:50, 26 July 2011)
1076. Opening an Existing Template ‎(16:52, 26 July 2011)
1077. Customizing Templates ‎(17:07, 26 July 2011)
1078. Fax & Email Monitor ‎(17:29, 26 July 2011)
1079. Logging into the Fax & Email Monitor Application ‎(17:30, 26 July 2011)
1080. Manually Deleting Email Messages and Faxes ‎(17:31, 26 July 2011)
1081. Resending a Fax ‎(17:31, 26 July 2011)
1082. Resending an Email Message ‎(17:32, 26 July 2011)
1083. Rescheduling Jobs ‎(17:32, 26 July 2011)
1084. Faxing and Emailing Invoices ‎(17:34, 26 July 2011)
1085. Viewing Incoming Mercury Messages in FTD Mercury Mobile ‎(17:37, 26 July 2011)
1086. FTD Mercury Mobile Dashboard Messages ‎(17:39, 26 July 2011)
1087. FTD Mercury Mobile Dashboard C.O.D. Orders Screen ‎(17:39, 26 July 2011)
1088. FTD Mercury Mobile Dashboard Pickup Orders Screen ‎(17:40, 26 July 2011)
1089. FTD Mercury Mobile Dashboard Undelivered Orders Screen ‎(17:40, 26 July 2011)
1090. FTD Mercury Mobile Dashboard Declined Credit Cards Screen ‎(17:41, 26 July 2011)
1091. FTD Mercury Mobile Dashboard Unauthorized Credit Cards Screen ‎(17:41, 26 July 2011)
1092. FTD Mercury Mobile Dashboard Incomplete Transactions Screen ‎(17:41, 26 July 2011)
1093. FTD Mercury Mobile Dashboard Filed Orders Screen ‎(17:42, 26 July 2011)
1094. FTD Mercury Mobile Dashboard Requires Attention Screen ‎(17:43, 26 July 2011)
1095. FTD Mercury Mobile Dashboard Order Details Screen ‎(17:46, 26 July 2011)
1096. Logging into Web Portal (FOL Training Video) ‎(14:45, 4 August 2011)
1097. Changing Prices (FOL Training Video) ‎(14:46, 4 August 2011)
1098. Retrieving a Forgotten Password (FOL Training Video) ‎(14:46, 4 August 2011)
1099. Setting Promotion Products (FOL Training Video) ‎(14:47, 4 August 2011)
1100. Suspending FOL Orders (FOL Training Video) ‎(14:47, 4 August 2011)
1101. What is Web Portal? (FOL Training Video) ‎(14:47, 4 August 2011)
1102. Changing the About Us Bullet Points (FOL Training Video) ‎(22:17, 23 August 2011)
1103. Changing the Offerline (FOL Training Video) ‎(22:18, 23 August 2011)
1104. Changing Your Store Hours (FOL Training Video) ‎(15:59, 24 August 2011)
1105. Adding Photos of Your Store (FOL Training Video) ‎(15:59, 24 August 2011)
1106. Setting Up Email (FOL Training Video) ‎(15:59, 24 August 2011)
1107. Changing the About Us Header (FOL Training Video) ‎(15:59, 24 August 2011)
1108. Changing the About Us Summary (FOL Training Video) ‎(16:00, 24 August 2011)
1109. Changing the Our Guarantee Page (FOL Training Video) ‎(16:00, 24 August 2011)
1110. Changing Florist Message A (FOL Training Video) ‎(16:03, 24 August 2011)
1111. Changing Florist Message B (FOL Training Video) ‎(16:03, 24 August 2011)
1112. Creating A Website Pop Up (FOL Training Video) ‎(16:04, 24 August 2011)
1113. Activating Email Capture (FOL Training Video) ‎(16:04, 24 August 2011)
1114. Creating A Custom Content Page (FOL Training Video) ‎(16:04, 24 August 2011)
1115. Altering the Suspension Message (FOL Training Video) ‎(16:05, 24 August 2011)
1116. Setting Default Delivery Fees (FOL Training Video) ‎(16:05, 24 August 2011)
1117. Suspending A Portion of Your Site (FOL Training Video) ‎(16:05, 24 August 2011)
1118. Setting Delivery Fees by City (FOL Training Video) ‎(16:05, 24 August 2011)
1119. Setting Delivery Fees by Zip (FOL Training Video) ‎(16:06, 24 August 2011)
1120. Running the Visits / Orders / Conversion Report (FOL Training Video) ‎(16:07, 24 August 2011)
1121. Running the Settings Report (FOL Training Video) ‎(16:07, 24 August 2011)
1122. Running the Products & Pricing Report (FOL Training Video) ‎(16:07, 24 August 2011)
1123. Running the Best Sellers Report (FOL Training Video) ‎(16:08, 24 August 2011)
1124. Creating A New Category (FOL Training Video) ‎(16:08, 24 August 2011)
1125. Deleting A Category (FOL Training Video) ‎(16:08, 24 August 2011)
1126. How Default Items Are Added to Categories (FOL Training Video) ‎(16:09, 24 August 2011)
1127. Deactivating A Category (FOL Training Video) ‎(16:09, 24 August 2011)
1128. Changing Category Name (FOL Training Video) ‎(16:09, 24 August 2011)
1129. Moving Categories (FOL Training Video) ‎(16:09, 24 August 2011)
1130. Adding Products to or Removing Products from Categories (FOL Training Video) ‎(16:09, 24 August 2011)
1131. Sorting Products in Categories (FOL Training Video) ‎(16:10, 24 August 2011)
1132. Adding Products to or Removing Products from Your Site (FOL Training Video) ‎(16:10, 24 August 2011)
1133. Setting An Item As Call For Price (FOL Training Video) ‎(16:10, 24 August 2011)
1134. Setting Prices by Date (FOL Training Video) ‎(16:11, 24 August 2011)
1135. Overriding Product Availability (FOL Training Video) ‎(16:11, 24 August 2011)
1136. Updating the Price for an Entire Category (FOL Training Video) ‎(16:11, 24 August 2011)
1137. Determining Which Product Subgroups You Are A Part Of (FOL Training Video) ‎(16:11, 24 August 2011)
1138. Setting Date-Specific Promotion Products (FOL Training Video) ‎(16:12, 24 August 2011)
1139. Setting Season-Specific Promotion Products (FOL Training Video) ‎(16:12, 24 August 2011)
1140. Setting the Tiered Pricing Defaults (FOL Training Video) ‎(16:12, 24 August 2011)
1141. Setting Tiered Pricing by Individual Product (FOL Training Video) ‎(16:13, 24 August 2011)
1142. Running the Consumer Emails Report (FOL Training Video) ‎(16:13, 24 August 2011)
1143. Adding Product Category Messages (FOL Training Video) ‎(14:09, 25 August 2011)
1144. Homepage Banngers ‎(18:19, 29 August 2011)
1145. Tax Changes Required for Canadian FTD Mercury Systems on 1-July-2010 ‎(16:37, 14 October 2011)
1146. Additional FTD Mercury X3 Fall Enhancements ‎(21:56, 17 October 2011)
1147. Setting A Discount with A Promotion Code (FOL Training Video) ‎(16:08, 24 October 2011)
1148. Setting the GBB Pricing Defaults (FOL Training Video) ‎(16:13, 24 October 2011)
1149. Setting GBB Pricing by Individual Product (FOL Training Video) ‎(16:20, 24 October 2011)
1150. 2011 Direct Mail Marketing Templates ‎(20:40, 24 October 2011)
1151. Creating Custom Products (FOL Training Video) ‎(14:03, 25 October 2011)
1152. Setting A Discount without A Promotion Code (FOL Training Video) ‎(14:03, 25 October 2011)
1153. FTD.ca for Canadian Technology Customers ‎(17:55, 31 October 2011)
1154. Turning on and Using Address Verification Override ‎(18:45, 1 November 2011)
1155. New and Enhanced in FTD Mercury X3 & X3 Fall ‎(20:59, 3 November 2011)
1156. Basic Operations ‎(21:00, 3 November 2011)
1157. Mercury Messages ‎(21:01, 3 November 2011)
1158. Managing Employees ‎(21:02, 3 November 2011)
1159. Customer Management ‎(21:02, 3 November 2011)
1160. Email Management ‎(21:03, 3 November 2011)
1161. Product Maintenance ‎(21:03, 3 November 2011)
1162. Tickets ‎(21:03, 3 November 2011)
1163. Working with Orders ‎(21:07, 3 November 2011)
1164. Automatic Order Processing ‎(21:08, 3 November 2011)
1165. Design Center ‎(21:10, 3 November 2011)
1166. Dashboard ‎(21:11, 3 November 2011)
1167. Marketing ‎(21:12, 3 November 2011)
1168. Wire Service Reconciliation ‎(21:12, 3 November 2011)
1169. Accounts Receivable ‎(21:12, 3 November 2011)
1170. Fax & Email ‎(21:13, 3 November 2011)
1171. FTD Document Center ‎(21:14, 3 November 2011)
1172. Multi-Store Capabilities ‎(21:14, 3 November 2011)
1173. Mercury Administration ‎(21:14, 3 November 2011)
1174. State and Province Abbreviations ‎(21:16, 3 November 2011)
1175. Customer Detail Information Window - Statistics Tab ‎(20:03, 8 November 2011)
1176. Creating a Wedding Account/Charging Products to Account ‎(20:17, 8 November 2011)
1177. Business Reports ‎(20:20, 8 November 2011)
1178. Mercury Connect Report Center ‎(20:20, 8 November 2011)
1179. Address Verification (FTD Mercury X3 Training Video) ‎(18:32, 22 November 2011)
1180. Changing the FTD Mercury Administrator Password (FTD Mercury X3 Training Video) ‎(18:34, 22 November 2011)
1181. Configuring Printer Form Settings (FTD Mercury X3 Training Video) ‎(18:34, 22 November 2011)
1182. Creating Your Email Cover Letter (FTD Mercury X3 Training Video) ‎(18:34, 22 November 2011)
1183. Customizing Your FTD Mercury Client Configuration (FTD Mercury X3 Training Video) ‎(18:35, 22 November 2011)
1184. FTD Shutdown & FTD Startup (FTD Mercury X3 Training Video) ‎(18:35, 22 November 2011)
1185. Logging in to FTD Mercury (FTD Mercury X3 Training Video) ‎(18:35, 22 November 2011)
1186. Order Entry vs. Point of Sale (FTD Mercury X3 Training Video) ‎(18:36, 22 November 2011)
1187. Sending Wire Out Orders over the Mercury Network (FTD Mercury X3 Training Video) ‎(18:37, 22 November 2011)
1188. Suspending Your System (FTD Mercury X3 Training Video) ‎(18:37, 22 November 2011)
1189. Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X3 Training Video) ‎(18:43, 22 November 2011)
1190. Creating Your Email Delivery Confirmation Template (FTD Mercury X3 Training Video) ‎(18:44, 22 November 2011)
1191. Email Monitor (FTD Mercury X3 Training Video) ‎(18:44, 22 November 2011)
1192. Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X3 Training Video) ‎(18:45, 22 November 2011)
1193. Setting Up Automatic Email Delivery Confirmation (FTD Mercury X3 Training Video) ‎(18:45, 22 November 2011)
1194. Assigning Products to Designers (FTD Mercury X3 Training Video) ‎(19:01, 22 November 2011)
1195. Attaching Design Pictures to Orders (FTD Mercury X3 Training Video) ‎(19:02, 22 November 2011)
1196. Canceling Orders in Order Entry (FTD Mercury X3 Training Video) ‎(19:08, 22 November 2011)
1197. Changing the Payment Amount for Credit Card Orders (FTD Mercury X3 Training Video) ‎(19:08, 22 November 2011)
1198. Checking Credit Card Status (FTD Mercury X3 Training Video) ‎(19:08, 22 November 2011)
1199. Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X3 Training Video) ‎(19:09, 22 November 2011)
1200. Copying Tickets (FTD Mercury X3 Training Video) ‎(19:09, 22 November 2011)
1201. Design Center (FTD Mercury X3 Training Video) ‎(19:10, 22 November 2011)
1202. Entering Local Orders (FTD Mercury X3 Training Video) ‎(19:10, 22 November 2011)
1203. Funeral Log (FTD Mercury X3 Training Video) ‎(19:10, 22 November 2011)
1204. Handling Phoned-In Orders (FTD Mercury X3 Training Video) ‎(19:11, 22 November 2011)
1205. Handling Returns & Exchanges (FTD Mercury X3 Training Video) ‎(19:11, 22 November 2011)
1206. Issuing a Refund Using Order Entry (FTD Mercury X3 Training Video) ‎(19:12, 22 November 2011)
1207. Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X3 Training Video) ‎(19:12, 22 November 2011)
1208. Marking Orders Delivered in Ticket Search (FTD Mercury X3 Training Video) ‎(19:13, 22 November 2011)
1209. Marking Pickup Orders as C.O.D. (FTD Mercury X3 Training Video) ‎(19:13, 22 November 2011)
1210. Multi-Ticket Sales (FTD Mercury X3 Training Video) ‎(19:13, 22 November 2011)
1211. Order Life Cycle (FTD Mercury X3 Training Video) ‎(19:14, 22 November 2011)
1212. Partial Refunds (FTD Mercury X3 Training Video) ‎(19:14, 22 November 2011)
1213. Phoning Out Orders (FTD Mercury X3 Training Video) ‎(19:15, 22 November 2011)
1214. Picture Center (FTD Mercury X3 Training Video) ‎(19:15, 22 November 2011)
1215. Searching for Orders and Tickets (FTD Mercury X3 Training Video) ‎(19:16, 22 November 2011)
1216. Taking Orders for Pickup (FTD Mercury X3 Training Video) ‎(19:16, 22 November 2011)
1217. Ticket Status (FTD Mercury X3 Training Video) ‎(19:16, 22 November 2011)
1218. Answering Incoming Ask Messages (FTD Mercury X3 Training Video) ‎(19:23, 22 November 2011)
1219. Canceling a Wire Out Order (FTD Mercury X3 Training Video) ‎(19:24, 22 November 2011)
1220. Confirming an Incoming Cancel Request (FTD Mercury X3 Training Video) ‎(19:24, 22 November 2011)
1221. Creating and Sending Your Received Messages List (FTD Mercury X3 Training Video) ‎(19:25, 22 November 2011)
1222. Denying an Incoming Cancel Request (FTD Mercury X3 Training Video) ‎(19:25, 22 November 2011)
1223. Handling Incoming Price Change Requests (FTD Mercury X3 Training Video) ‎(19:25, 22 November 2011)
1224. Handling Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video) ‎(19:26, 22 November 2011)
1225. Message Center (FTD Mercury X3 Training Video) ‎(19:26, 22 November 2011)
1226. Rejecting Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video) ‎(19:26, 22 November 2011)
1227. Resending Rejected Wire Out Orders (FTD Mercury X3 Training Video) ‎(19:27, 22 November 2011)
1228. Resuming Your Previously Suspended System (FTD Mercury X3 Training Video) ‎(19:27, 22 November 2011)
1229. Sending Ask Messages (FTD Mercury X3 Training Video) ‎(19:28, 22 November 2011)
1230. Sending Price Change Requests (FTD Mercury X3 Training Video) ‎(19:28, 22 November 2011)
1231. Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X3 Training Video) ‎(19:40, 22 November 2011)
1232. Creating a Holiday Email Marketing Campaign (FTD Mercury X3 Training Video) ‎(19:40, 22 November 2011)
1233. Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X3 Training Video) ‎(19:40, 22 November 2011)
1234. Creating a Reminder Email Marketing Campaign (FTD Mercury X3 Training Video) ‎(19:41, 22 November 2011)
1235. Adding Abbreviation Codes (FTD Mercury X3 Training Video) ‎(19:41, 22 November 2011)
1236. Adding Employees (FTD Mercury X3 Training Video) ‎(19:42, 22 November 2011)
1237. Adding Product Categories in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:42, 22 November 2011)
1238. Applying Email Templates in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:42, 22 November 2011)
1239. Audit Trail Examples (FTD Mercury X3 Training Video) ‎(19:43, 22 November 2011)
1240. Configuring Audit Trail in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:43, 22 November 2011)
1241. Configuring Credit Cards in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:44, 22 November 2011)
1242. Configuring House Accounts in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:44, 22 November 2011)
1243. Configuring Point of Sale in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:45, 22 November 2011)
1244. Configuring Printer Routing in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:45, 22 November 2011)
1245. Configuring Store Settings in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:45, 22 November 2011)
1246. Configuring Window Access in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:46, 22 November 2011)
1247. Renaming Billing Cycles (FTD Mercury X3 Training Video) ‎(19:46, 22 November 2011)
1248. Setting Form Printing Defaults in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:47, 22 November 2011)
1249. Updating Tax Codes in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:47, 22 November 2011)
1250. Aged Analysis Report (FTD Mercury X3 Training Video) ‎(19:52, 22 November 2011)

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