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- Changing Prices (FOL Training Video)
- Changing Your Password (FOL Training Video)
- Changing Your Store Hours (FOL Training Video)
- Changing the About Us Bullet Points (FOL Training Video)
- Changing the About Us Header (FOL Training Video)
- Changing the About Us Summary (FOL Training Video)
- Changing the Offerline (FOL Training Video)
- Changing the Our Guarantee Page (FOL Training Video)
- Changing the Price for Products on Your FOL Web Site
- Changing the Price for a Credit Card Prior to Settlement
- Checking Your Windows Default Printer
- Collecting Email/Fax Information
- Configuring the Unattached Mercury Message Alert Threshold
- Connecting to Network Printers
- Connection Error Window
- Copying Care Instructions
- Copying Tickets in Order Entry and Point of Sale
- Copying an Order with a Gift Card Payment
- Coupons
- Creating A Custom Content Page (FOL Training Video)
- Creating A New Category (FOL Training Video)
- Creating A Website Pop Up (FOL Training Video)
- Creating Custom Products (FOL Training Video)
- Creating a Wire Out Order from an Incoming Florists Online or Flowers All Hours Order
- Credit Card Authorization Window
- Credit Card Settlement Window
- Credit and Debit Memos
- Customer Email Addresses Window
- Customer Search Window
- Deactivating A Category (FOL Training Video)
- Deactivating Custom Products on Your FOL Web Site
- Dealing with Incoming Reject Messages
- Deleting A Category (FOL Training Video)
- Deleting Existing Standing Order Templates
- Deleting Finance Charges
- Deleting Messages from Message Center
- Deleting Unapproved Credit Card Transactions from the Credit Card Search Window
- Deleting Upcoming Orders to be Generated by a Standing Order Template
- Delivered Orders Report
- Delivery Problem Report
- Delivery Trip Analysis Report
- Delivery Zone Report
- Design Center Window
- Determining Which Product Subgroups You Are A Part Of (FOL Training Video)
- Editing Custom Products on Your FOL Web Site
- Editing Existing Orders
- Editing Existing Standing Order Templates
- Editing Saved (Incomplete) Routes
- Editing an Order from History
- Employee Search Window
- Entering Orders for Local Delivery
- Entering Orders for Pickup
- Entering Phoned-Out Orders
- Entering Wire Out Orders
- Estimated Times for Credit Card Conversion
- Exiting the Mercury Direct Client
- Exiting the Mercury Direct Control Panel
- F1 Online Help in FTD Mercury X
- FOL Product Window
- FOL Training Request
- FTD.ca for Canadian Technology Customers
- FTDMercuryFeedback
- FTD FastPay
- FTD International Retrans Service
- FTD Mercury POS Support and Maintenance Fee Disclosure
- FTD Mercury X1 Installation Instructions
- FTD Mercury X1 Reference Guide
- FTD Mercury X2 Installation Instructions
- FTD Mercury X2 New & Enhanced Features Video - Large
- FTD Mercury X2 New & Enhanced Features Video - Medium
- FTD Mercury X2 New & Enhanced Features Video - Small
- FTD Mercury X3 Fall Training Videos
- FTD Mercury X Quick Reference Guide
- FTD Mercury X Reference Guide
- FTD Mercury X or X1 Introduction Training (Time: 1 hour)
- FTD Server Password Window
- Filing Incomplete Orders
- Finance Charges Window
- Finding What's New in FTD Mercury X Video Demonstration
- Florist Training Schedule
- Funeral Log Window
- General Hotel Information
- General Info
- General Ledger Export History
- Generating Acknowledgment List Reports
- Generating Aged Analysis Reports
- Gift Card Activity Window
- Gift Certificates
- Handling Incoming Orders Demo
- Homepage Banngers
- Host Computer Operations
- Hotel Information
- House Account Tab
- How Default Items Are Added to Categories (FOL Training Video)
- How Messages are Retrieved from Your Email Account
- How To: Refunding Entire Sales with One-Click Refunds
- How to Use the What's New Button
- How to Use the What's New Button: Take 2
- How to Use the What's New Button: Take 3
- How to Use the What's New Button: Take 4
- Invoice Billing Window
- Issuing Store Credit with Gift Cards
- Logging into Web Portal (FOL Training Video)
- Manual Reconciliation
- Map It Window
- Marketing Categories
- Mercury 2000/3000 Emulation
- Mercury 2000 & 3000 CD Installation Instructions
- Mercury Administration: Address Types Screen
- Mercury Administration: Address Verification Screen
- Mercury Administration: Audit Trail Screen
- Mercury Administration: Credit Cards Screen
- Mercury Administration: Delivery Priority Code Screen
- Mercury Administration: Dunning Message Screen
- Mercury Administration: Form Alignment Screen
- Mercury Administration: Form Format Screen
- Mercury Administration: General Screen
- Mercury Administration: HouseAccount Screen
- Mercury Administration: Internet Screen
- Mercury Administration: License Screen
- Mercury Administration: Mercury Connection Screen
- Mercury Administration: POS Setting Screen
- Mercury Administration: Phone Lines Screen
- Mercury Administration: Phone Types Screen
- Mercury Administration: Printer Routing Screen
- Mercury Administration: Reason Code Screen
- Mercury Administration: Referral Codes Screen
- Mercury Administration: Store Settings Screen
- Mercury Administration: Tax Code Screen
- Mercury Administration: Text Message Screen
- Mercury Administration: Window Access Screen
- Mercury Administration: Wire Code Screen
- Mercury Advantage CD Installation Instructions
- Mercury Connect Setup Questionnaire
- Mercury Direct: Answering a Question (ANS Message)
- Mercury Direct: Checking for Connectivity
- Mercury Direct: Confirming a Cancellation (CON Message)
- Mercury Direct: Denying a Cancellation (DEN Message)
- Mercury Direct: Entering Dates in Date Fields
- Mercury Direct: Mercury Direct Technical Support Information
- Mercury Direct: Message Search
- Mercury Direct: Rejecting an Order (REJ Message)
- Mercury Direct: Requesting a Price Change
- Mercury Direct: Selection Guide
- Mercury Direct: Sending a Delivery Confirmation
- Mercury Direct: What's New
- Mercury Marketing Webinar (Time: 1.5 hours)
- Mercury Marketing Wizard: Add New Referral Code Window
- Mercury Marketing Wizard: All Campaigns Window
- Mercury Marketing Wizard: All Criteria Window
- Mercury Marketing Wizard: Campaign Analysis Window
- Mercury Marketing Wizard: Campaign Scheduler Window
- Mercury Marketing Wizard: Create Campaign Panel
- Mercury Marketing Wizard: Key Criteria Panel
- Mercury Marketing Wizard: Output Fields Panel
- Mercury Marketing Wizard: Preview and Edit List Panel
- Mercury Marketing Wizard: Save Campaign Panel
- Mercury Marketing Wizard: Select Target List Panel
- Mercury Marketing Wizard: Selected Criteria Window
- Mercury Marketing Wizard: Welcome Panel
- Mercury Order Message
- Message Center
- Message Center Demo
- Message Center Video Demonstration
- Moving Categories (FOL Training Video)
- Multiple Price Points
- Multiple Recipients Window
- New Features in Order Entry and Point of Sale Video Demonstration
- No Access
- No Sale Window
- Non Routed Orders Report
- One-Off Printing
- Opening Balance Window
- Opening Orders Related to Messages
- Order Entry Item Window
- Order Entry and Point of Sale Windows New Features Demo
- Order Life Cycle
- Output Options Window (Pictures)
- Output Statements Window
- Overriding Product Availability (FOL Training Video)
- POS Manual Entry Window
- POS Registration Window
- POS Session Detail Window
- POS Session History Window
- Paid Out/In Window
- Picture Center Window
- Pool Address Window
- Preventing Charges on House Accounts
- Printing a List of Standing Order Templates
- Processing Incoming Orders Video Demonstration
- Processing Incoming Phone Orders Video Demonstration
- Processing Outgoing Wire Orders Demo
- Processing Outgoing Wire Orders Video Demonstration
- Processing Phoned-in Orders
- Processing Web Orders in FTD Mercury
- Product Codes
- Product Recipes
- Quick Picks
- Receipt Printer Settings Window
- Receiving Orders and Messages
- Redelivery Window
- Refunding the Purchase of a Gift Card
- Removing All Upcoming Orders Based on a Standing Order Template
- Removing Custom Products from Your FOL Web Site
- Removing Funerals
- Removing Individual Tickets from Sales
- Removing Pictures from Local Products
- Renaming Billing Cycles
- Report Order Filled (REC Message)
- Reprint Route Report
- Requesting a Price Change
- Resending Credit Card Transactions from the Credit Card Search Window
- Responding to Incoming Messages
- Responding to Outgoing Orders
- Resume Message (RES Message)
- Retrieval Message (RET Message)
- Retrieving a Forgotten Password (FOL Training Video)
- Routine Procedures in Mercury Direct 4.6
- Running the Best Sellers Report (FOL Training Video)
- Running the Consumer Emails Report (FOL Training Video)
- Running the Marketing Opt-In Report (FOL Training Video)
- Running the Products & Pricing Report (FOL Training Video)
- Running the Settings Report (FOL Training Video)
- Running the Visits / Orders / Conversion Report (FOL Training Video)
- SMS Text Messaging
- SQL 2005 Express Installation Instructions
- SQL 2005 Standard Installation Instructions
- Searching for Tickets (FTD Mercury X)
- Searching for Tickets Video Demonstration
- Select Saved Routes Window
- Selecting the Preferred Billing Method for a Customer (Email, Fax, and/or Printed Statement)
- Selling New Gift Cards
- Sending a Card to Multiple Recipients
- Setting A Discount with A Promotion Code (FOL Training Video)
- Setting A Discount without A Promotion Code (FOL Training Video)
- Setting An Item As Call For Price (FOL Training Video)
- Setting Date-Specific Promotion Products (FOL Training Video)
- Setting Default Delivery Fees (FOL Training Video)
- Setting Delivery Fees by City (FOL Training Video)
- Setting Delivery Fees by Zip (FOL Training Video)
- Setting GBB Pricing by Individual Product (FOL Training Video)
- Setting Prices by Date (FOL Training Video)
- Setting Promotion Products (FOL Training Video)
- Setting Season-Specific Promotion Products (FOL Training Video)
- Setting Tiered Pricing by Individual Product (FOL Training Video)
- Setting Up Email (FOL Training Video)
- Setting Up House Account Defaults
- Setting Up Paid Out/In Types
- Setting Up Your Mercury Message Printer
- Setting Up Your Reports Printer
- Setting Up the Cash Drawer
- Setting the GBB Pricing Defaults (FOL Training Video)
- Setting the Tiered Pricing Defaults (FOL Training Video)
- Sitio www.mercurynetwork.com
- Slimcast Messages
- Sorting Products in Categories (FOL Training Video)
- Standing Order Scheduler Window
- Starting the Mercury Direct Client
- Suspend Message (SUS Message)
- Suspending A Portion of Your Site (FOL Training Video)
- Suspending FOL Orders (FOL Training Video)
- Suspending and Resuming Your Mercury System
- Symantec Endpoint Protection Installation Instructions
- Templates2
- Test
- Test Page 2
- The Balance Wizard (Exporting to QuickBooks)
- Ticket Status Window
- Training Request
- Transferring Orders to Other Stores
- Truck Stop Details Window
- Unsettled Credit Card Authorizations Window
- Updating the Price for an Entire Category (FOL Training Video)
- Usergroup:MercuryConnect
- Usergroup:TEST
- Using Bar Codes
- Using Funerals to Select Recipients
- Using QuickBooks
- Video Test Page
- View Credit Card Authorization Window
- View Statements Window
- Weather
- Web Order Interface Web Site Requirements
- What's New
- What is Web Portal? (FOL Training Video)
- Windows Updates
- Wire Service Product Code List Window
- X1Web
- X1 Webinar