FTD Mercury X Quick Reference Guide
From FloristWiki
The entire FTD Mercury X Quick Reference Guide is available, as well as individual cards from the Quick Reference Guide.
Full FTD Mercury X Quick Reference Guide
Full FTD Mercury X Quick Reference Guide (51 MB - may take time to download or open)
Individual Cards
- Front Cover & Table of Contents
- Using the Quick Reference Guide and Contacting FTD
- Searching for Customers
- Adding New Customers
- Configuring House Accounts
- Receiving House Account Payments
- Manually Changing House Account Balances
- Generating Customer Statements
- Entering Orders for Local Delivery
- Creating C.O.D. Orders
- Handling Returns and Exchanges
- Adding Funerals to the Funeral Log
- Canceling Orders
- Changing Prices for Credit Card Orders
- Reprinting Invoices
- Searching for Mercury Messages
- Sending Mercury Orders
- Processing Incoming Mercury Wire Orders
- Processing Phoned-In Mercury Orders
- Searching for Florists
- Resending Rejected Orders
- Reporting Phoned-In Orders to FTD
- Searching for Tickets
- Adding and Copying Tickets
- Sending Recipient Pictures
- Checking for Pending or Incomplete Orders
- Adding New Products
- Assigning Products to Designers
- Taking & Attaching Design Pictures
- Selling and Loading Gift Cards
- Viewing Total Daily Sales
- Generating Reports
- Reprinting Point of Sale Receipts
- Checking Mercury Network Connectivity
- FTD Cash-Flo Voice Authorization Numbers
- Daily Checklist
- Weekly & Montly Checklists
- Glossary
- Index and Back Cover
