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  1. Job Functions ‎(20:47, 11 July 2011)
  2. Employee Types ‎(20:51, 11 July 2011)
  3. Searching for Employees ‎(20:55, 11 July 2011)
  4. Tracking Employee Time ‎(20:57, 11 July 2011)
  5. Activating Terminated Employees ‎(20:59, 11 July 2011)
  6. Terminating an Employee in Your System ‎(20:59, 11 July 2011)
  7. Changing Employee Passwords ‎(21:00, 11 July 2011)
  8. Requiring Employee Names in Order Entry and Point of Sale ‎(21:00, 11 July 2011)
  9. Editing Existing Employee Information ‎(21:00, 11 July 2011)
  10. Credit Card Payments and Automatic Order Processing ‎(21:34, 11 July 2011)
  11. Potential Issues that Prevent Automatic Order Processing ‎(21:34, 11 July 2011)
  12. Configuring Automatic Order Processing ‎(21:35, 11 July 2011)
  13. Automatic Order Processing and Other Wire Services ‎(21:49, 11 July 2011)
  14. WebGifts Processing ‎(21:49, 11 July 2011)
  15. Searching for Automatically Processed Orders ‎(21:51, 11 July 2011)
  16. Automatic Order Processing and the System Employee ‎(21:53, 11 July 2011)
  17. Adding New Stores to Multi-Store Environments ‎(17:40, 12 July 2011)
  18. Employees in Multi-Store Environments ‎(17:41, 12 July 2011)
  19. Statements in Multi-Store Environments ‎(17:42, 12 July 2011)
  20. Ticket Search in Multi-Store Environments ‎(17:44, 12 July 2011)
  21. Remote Location Printing in Multi-Store Environments ‎(17:46, 12 July 2011)
  22. Reports in Multi-Store Environments ‎(17:48, 12 July 2011)
  23. Wire Service Reconciliation in Multi-Store Environments ‎(17:49, 12 July 2011)
  24. Product Codes and Product Search in Multi-Store Environments ‎(17:55, 12 July 2011)
  25. Customers in Multi-Store Environments ‎(17:58, 12 July 2011)
  26. Order Entry/Point of Sale in Multi-Store Environments ‎(17:59, 12 July 2011)
  27. Mercury Connect ‎(21:33, 12 July 2011)
  28. Searching for Tickets ‎(15:59, 14 July 2011)
  29. FTDStartup and FTDShutdown ‎(16:40, 14 July 2011)
  30. Setting the Date and Time ‎(16:42, 14 July 2011)
  31. Setting Up Your Printers ‎(16:44, 14 July 2011)
  32. Setting Up Your Employees and Passwords ‎(16:45, 14 July 2011)
  33. Printing French Forms and Receipts ‎(16:45, 14 July 2011)
  34. Printing the Task List Report ‎(16:45, 14 July 2011)
  35. Configuring Your System ‎(16:46, 14 July 2011)
  36. Exiting FTD Mercury ‎(16:46, 14 July 2011)
  37. Video Chat ‎(16:46, 14 July 2011)
  38. Audit Trail Window ‎(16:47, 14 July 2011)
  39. Note Entry Window ‎(16:47, 14 July 2011)
  40. Software License Window ‎(16:47, 14 July 2011)
  41. About Window ‎(16:48, 14 July 2011)
  42. Working with Message Center ‎(16:51, 14 July 2011)
  43. Printing Mercury Messages ‎(16:52, 14 July 2011)
  44. Order Detail View Window ‎(16:52, 14 July 2011)
  45. New Message Window ‎(16:52, 14 July 2011)
  46. Message Locate Error Window ‎(16:53, 14 July 2011)
  47. Confirmation Message ‎(16:56, 14 July 2011)
  48. Answer Message ‎(17:57, 14 July 2011)
  49. Cancellation Message ‎(18:10, 14 July 2011)
  50. Ask Message ‎(18:17, 14 July 2011)
  51. Viewing Customer Statistics ‎(21:58, 14 July 2011)
  52. Purge Customers Window ‎(22:00, 14 July 2011)
  53. Customer Detail Information Window ‎(22:00, 14 July 2011)
  54. Viewing Order History for a Customer ‎(22:03, 14 July 2011)
  55. Marking Orders Delivered from Order History ‎(22:08, 14 July 2011)
  56. Customer Detail Information Window - House Account Tab ‎(22:24, 14 July 2011)
  57. Customer Detail Information Window - Statement Tab ‎(22:26, 14 July 2011)
  58. Customer Detail Information Window - Standing Order Tab ‎(22:26, 14 July 2011)
  59. Report Center: Customer Account Payments Report ‎(19:58, 25 July 2011)
  60. Report Center: Tax Exempt Customer Report ‎(20:07, 25 July 2011)
  61. Report Center: Aged Analysis Report ‎(20:12, 25 July 2011)
  62. Report Center: Customer Master Report ‎(20:13, 25 July 2011)
  63. Report Center: Sales Summary Report ‎(20:15, 25 July 2011)
  64. Report Center: Report of Orders Filled ‎(20:19, 25 July 2011)
  65. Report Center: Sales Tax Report ‎(21:21, 25 July 2011)
  66. Report Center: Product Sales Report ‎(22:10, 25 July 2011)
  67. Checking for Updates ‎(16:41, 26 July 2011)
  68. Pausing Downloads ‎(16:42, 26 July 2011)
  69. Scheduling Installations and Downloads ‎(16:43, 26 July 2011)
  70. Automatic Software Updates Window ‎(16:45, 26 July 2011)
  71. Saving the Template ‎(16:47, 26 July 2011)
  72. Exiting the FTD Document Center ‎(16:48, 26 July 2011)
  73. Create a New Template Window ‎(16:48, 26 July 2011)
  74. Opening the FTD Document Center ‎(16:49, 26 July 2011)
  75. Creating a New Email Template ‎(16:50, 26 July 2011)
  76. Opening an Existing Template ‎(16:52, 26 July 2011)
  77. Customizing Templates ‎(17:07, 26 July 2011)
  78. Fax & Email Monitor ‎(17:29, 26 July 2011)
  79. Logging into the Fax & Email Monitor Application ‎(17:30, 26 July 2011)
  80. Manually Deleting Email Messages and Faxes ‎(17:31, 26 July 2011)
  81. Resending a Fax ‎(17:31, 26 July 2011)
  82. Resending an Email Message ‎(17:32, 26 July 2011)
  83. Rescheduling Jobs ‎(17:32, 26 July 2011)
  84. Faxing and Emailing Invoices ‎(17:34, 26 July 2011)
  85. Viewing Incoming Mercury Messages in FTD Mercury Mobile ‎(17:37, 26 July 2011)
  86. FTD Mercury Mobile Dashboard Messages ‎(17:39, 26 July 2011)
  87. FTD Mercury Mobile Dashboard C.O.D. Orders Screen ‎(17:39, 26 July 2011)
  88. FTD Mercury Mobile Dashboard Pickup Orders Screen ‎(17:40, 26 July 2011)
  89. FTD Mercury Mobile Dashboard Undelivered Orders Screen ‎(17:40, 26 July 2011)
  90. FTD Mercury Mobile Dashboard Declined Credit Cards Screen ‎(17:41, 26 July 2011)
  91. FTD Mercury Mobile Dashboard Unauthorized Credit Cards Screen ‎(17:41, 26 July 2011)
  92. FTD Mercury Mobile Dashboard Incomplete Transactions Screen ‎(17:41, 26 July 2011)
  93. FTD Mercury Mobile Dashboard Filed Orders Screen ‎(17:42, 26 July 2011)
  94. FTD Mercury Mobile Dashboard Requires Attention Screen ‎(17:43, 26 July 2011)
  95. FTD Mercury Mobile Dashboard Order Details Screen ‎(17:46, 26 July 2011)
  96. Logging into Web Portal (FOL Training Video) ‎(14:45, 4 August 2011)
  97. Changing Prices (FOL Training Video) ‎(14:46, 4 August 2011)
  98. Retrieving a Forgotten Password (FOL Training Video) ‎(14:46, 4 August 2011)
  99. Setting Promotion Products (FOL Training Video) ‎(14:47, 4 August 2011)
  100. Suspending FOL Orders (FOL Training Video) ‎(14:47, 4 August 2011)
  101. What is Web Portal? (FOL Training Video) ‎(14:47, 4 August 2011)
  102. Changing the About Us Bullet Points (FOL Training Video) ‎(22:17, 23 August 2011)
  103. Changing the Offerline (FOL Training Video) ‎(22:18, 23 August 2011)
  104. Changing Your Store Hours (FOL Training Video) ‎(15:59, 24 August 2011)
  105. Adding Photos of Your Store (FOL Training Video) ‎(15:59, 24 August 2011)
  106. Setting Up Email (FOL Training Video) ‎(15:59, 24 August 2011)
  107. Changing the About Us Header (FOL Training Video) ‎(15:59, 24 August 2011)
  108. Changing the About Us Summary (FOL Training Video) ‎(16:00, 24 August 2011)
  109. Changing the Our Guarantee Page (FOL Training Video) ‎(16:00, 24 August 2011)
  110. Changing Florist Message A (FOL Training Video) ‎(16:03, 24 August 2011)
  111. Changing Florist Message B (FOL Training Video) ‎(16:03, 24 August 2011)
  112. Creating A Website Pop Up (FOL Training Video) ‎(16:04, 24 August 2011)
  113. Activating Email Capture (FOL Training Video) ‎(16:04, 24 August 2011)
  114. Creating A Custom Content Page (FOL Training Video) ‎(16:04, 24 August 2011)
  115. Altering the Suspension Message (FOL Training Video) ‎(16:05, 24 August 2011)
  116. Setting Default Delivery Fees (FOL Training Video) ‎(16:05, 24 August 2011)
  117. Suspending A Portion of Your Site (FOL Training Video) ‎(16:05, 24 August 2011)
  118. Setting Delivery Fees by City (FOL Training Video) ‎(16:05, 24 August 2011)
  119. Setting Delivery Fees by Zip (FOL Training Video) ‎(16:06, 24 August 2011)
  120. Running the Visits / Orders / Conversion Report (FOL Training Video) ‎(16:07, 24 August 2011)
  121. Running the Settings Report (FOL Training Video) ‎(16:07, 24 August 2011)
  122. Running the Products & Pricing Report (FOL Training Video) ‎(16:07, 24 August 2011)
  123. Running the Best Sellers Report (FOL Training Video) ‎(16:08, 24 August 2011)
  124. Creating A New Category (FOL Training Video) ‎(16:08, 24 August 2011)
  125. Deleting A Category (FOL Training Video) ‎(16:08, 24 August 2011)
  126. How Default Items Are Added to Categories (FOL Training Video) ‎(16:09, 24 August 2011)
  127. Deactivating A Category (FOL Training Video) ‎(16:09, 24 August 2011)
  128. Changing Category Name (FOL Training Video) ‎(16:09, 24 August 2011)
  129. Moving Categories (FOL Training Video) ‎(16:09, 24 August 2011)
  130. Adding Products to or Removing Products from Categories (FOL Training Video) ‎(16:09, 24 August 2011)
  131. Sorting Products in Categories (FOL Training Video) ‎(16:10, 24 August 2011)
  132. Adding Products to or Removing Products from Your Site (FOL Training Video) ‎(16:10, 24 August 2011)
  133. Setting An Item As Call For Price (FOL Training Video) ‎(16:10, 24 August 2011)
  134. Setting Prices by Date (FOL Training Video) ‎(16:11, 24 August 2011)
  135. Overriding Product Availability (FOL Training Video) ‎(16:11, 24 August 2011)
  136. Updating the Price for an Entire Category (FOL Training Video) ‎(16:11, 24 August 2011)
  137. Determining Which Product Subgroups You Are A Part Of (FOL Training Video) ‎(16:11, 24 August 2011)
  138. Setting Date-Specific Promotion Products (FOL Training Video) ‎(16:12, 24 August 2011)
  139. Setting Season-Specific Promotion Products (FOL Training Video) ‎(16:12, 24 August 2011)
  140. Setting the Tiered Pricing Defaults (FOL Training Video) ‎(16:12, 24 August 2011)
  141. Setting Tiered Pricing by Individual Product (FOL Training Video) ‎(16:13, 24 August 2011)
  142. Running the Consumer Emails Report (FOL Training Video) ‎(16:13, 24 August 2011)
  143. Adding Product Category Messages (FOL Training Video) ‎(14:09, 25 August 2011)
  144. Homepage Banngers ‎(18:19, 29 August 2011)
  145. Tax Changes Required for Canadian FTD Mercury Systems on 1-July-2010 ‎(16:37, 14 October 2011)
  146. Additional FTD Mercury X3 Fall Enhancements ‎(21:56, 17 October 2011)
  147. Setting A Discount with A Promotion Code (FOL Training Video) ‎(16:08, 24 October 2011)
  148. Setting the GBB Pricing Defaults (FOL Training Video) ‎(16:13, 24 October 2011)
  149. Setting GBB Pricing by Individual Product (FOL Training Video) ‎(16:20, 24 October 2011)
  150. 2011 Direct Mail Marketing Templates ‎(20:40, 24 October 2011)
  151. Creating Custom Products (FOL Training Video) ‎(14:03, 25 October 2011)
  152. Setting A Discount without A Promotion Code (FOL Training Video) ‎(14:03, 25 October 2011)
  153. FTD.ca for Canadian Technology Customers ‎(17:55, 31 October 2011)
  154. Turning on and Using Address Verification Override ‎(18:45, 1 November 2011)
  155. New and Enhanced in FTD Mercury X3 & X3 Fall ‎(20:59, 3 November 2011)
  156. Basic Operations ‎(21:00, 3 November 2011)
  157. Mercury Messages ‎(21:01, 3 November 2011)
  158. Managing Employees ‎(21:02, 3 November 2011)
  159. Customer Management ‎(21:02, 3 November 2011)
  160. Email Management ‎(21:03, 3 November 2011)
  161. Product Maintenance ‎(21:03, 3 November 2011)
  162. Tickets ‎(21:03, 3 November 2011)
  163. Working with Orders ‎(21:07, 3 November 2011)
  164. Automatic Order Processing ‎(21:08, 3 November 2011)
  165. Design Center ‎(21:10, 3 November 2011)
  166. Dashboard ‎(21:11, 3 November 2011)
  167. Marketing ‎(21:12, 3 November 2011)
  168. Wire Service Reconciliation ‎(21:12, 3 November 2011)
  169. Accounts Receivable ‎(21:12, 3 November 2011)
  170. Fax & Email ‎(21:13, 3 November 2011)
  171. FTD Document Center ‎(21:14, 3 November 2011)
  172. Multi-Store Capabilities ‎(21:14, 3 November 2011)
  173. Mercury Administration ‎(21:14, 3 November 2011)
  174. State and Province Abbreviations ‎(21:16, 3 November 2011)
  175. Customer Detail Information Window - Statistics Tab ‎(20:03, 8 November 2011)
  176. Creating a Wedding Account/Charging Products to Account ‎(20:17, 8 November 2011)
  177. Business Reports ‎(20:20, 8 November 2011)
  178. Mercury Connect Report Center ‎(20:20, 8 November 2011)
  179. Address Verification (FTD Mercury X3 Training Video) ‎(18:32, 22 November 2011)
  180. Changing the FTD Mercury Administrator Password (FTD Mercury X3 Training Video) ‎(18:34, 22 November 2011)
  181. Configuring Printer Form Settings (FTD Mercury X3 Training Video) ‎(18:34, 22 November 2011)
  182. Creating Your Email Cover Letter (FTD Mercury X3 Training Video) ‎(18:34, 22 November 2011)
  183. Customizing Your FTD Mercury Client Configuration (FTD Mercury X3 Training Video) ‎(18:35, 22 November 2011)
  184. FTD Shutdown & FTD Startup (FTD Mercury X3 Training Video) ‎(18:35, 22 November 2011)
  185. Logging in to FTD Mercury (FTD Mercury X3 Training Video) ‎(18:35, 22 November 2011)
  186. Order Entry vs. Point of Sale (FTD Mercury X3 Training Video) ‎(18:36, 22 November 2011)
  187. Sending Wire Out Orders over the Mercury Network (FTD Mercury X3 Training Video) ‎(18:37, 22 November 2011)
  188. Suspending Your System (FTD Mercury X3 Training Video) ‎(18:37, 22 November 2011)
  189. Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X3 Training Video) ‎(18:43, 22 November 2011)
  190. Creating Your Email Delivery Confirmation Template (FTD Mercury X3 Training Video) ‎(18:44, 22 November 2011)
  191. Email Monitor (FTD Mercury X3 Training Video) ‎(18:44, 22 November 2011)
  192. Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X3 Training Video) ‎(18:45, 22 November 2011)
  193. Setting Up Automatic Email Delivery Confirmation (FTD Mercury X3 Training Video) ‎(18:45, 22 November 2011)
  194. Assigning Products to Designers (FTD Mercury X3 Training Video) ‎(19:01, 22 November 2011)
  195. Attaching Design Pictures to Orders (FTD Mercury X3 Training Video) ‎(19:02, 22 November 2011)
  196. Canceling Orders in Order Entry (FTD Mercury X3 Training Video) ‎(19:08, 22 November 2011)
  197. Changing the Payment Amount for Credit Card Orders (FTD Mercury X3 Training Video) ‎(19:08, 22 November 2011)
  198. Checking Credit Card Status (FTD Mercury X3 Training Video) ‎(19:08, 22 November 2011)
  199. Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X3 Training Video) ‎(19:09, 22 November 2011)
  200. Copying Tickets (FTD Mercury X3 Training Video) ‎(19:09, 22 November 2011)
  201. Design Center (FTD Mercury X3 Training Video) ‎(19:10, 22 November 2011)
  202. Entering Local Orders (FTD Mercury X3 Training Video) ‎(19:10, 22 November 2011)
  203. Funeral Log (FTD Mercury X3 Training Video) ‎(19:10, 22 November 2011)
  204. Handling Phoned-In Orders (FTD Mercury X3 Training Video) ‎(19:11, 22 November 2011)
  205. Handling Returns & Exchanges (FTD Mercury X3 Training Video) ‎(19:11, 22 November 2011)
  206. Issuing a Refund Using Order Entry (FTD Mercury X3 Training Video) ‎(19:12, 22 November 2011)
  207. Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X3 Training Video) ‎(19:12, 22 November 2011)
  208. Marking Orders Delivered in Ticket Search (FTD Mercury X3 Training Video) ‎(19:13, 22 November 2011)
  209. Marking Pickup Orders as C.O.D. (FTD Mercury X3 Training Video) ‎(19:13, 22 November 2011)
  210. Multi-Ticket Sales (FTD Mercury X3 Training Video) ‎(19:13, 22 November 2011)
  211. Order Life Cycle (FTD Mercury X3 Training Video) ‎(19:14, 22 November 2011)
  212. Partial Refunds (FTD Mercury X3 Training Video) ‎(19:14, 22 November 2011)
  213. Phoning Out Orders (FTD Mercury X3 Training Video) ‎(19:15, 22 November 2011)
  214. Picture Center (FTD Mercury X3 Training Video) ‎(19:15, 22 November 2011)
  215. Searching for Orders and Tickets (FTD Mercury X3 Training Video) ‎(19:16, 22 November 2011)
  216. Taking Orders for Pickup (FTD Mercury X3 Training Video) ‎(19:16, 22 November 2011)
  217. Ticket Status (FTD Mercury X3 Training Video) ‎(19:16, 22 November 2011)
  218. Answering Incoming Ask Messages (FTD Mercury X3 Training Video) ‎(19:23, 22 November 2011)
  219. Canceling a Wire Out Order (FTD Mercury X3 Training Video) ‎(19:24, 22 November 2011)
  220. Confirming an Incoming Cancel Request (FTD Mercury X3 Training Video) ‎(19:24, 22 November 2011)
  221. Creating and Sending Your Received Messages List (FTD Mercury X3 Training Video) ‎(19:25, 22 November 2011)
  222. Denying an Incoming Cancel Request (FTD Mercury X3 Training Video) ‎(19:25, 22 November 2011)
  223. Handling Incoming Price Change Requests (FTD Mercury X3 Training Video) ‎(19:25, 22 November 2011)
  224. Handling Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video) ‎(19:26, 22 November 2011)
  225. Message Center (FTD Mercury X3 Training Video) ‎(19:26, 22 November 2011)
  226. Rejecting Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video) ‎(19:26, 22 November 2011)
  227. Resending Rejected Wire Out Orders (FTD Mercury X3 Training Video) ‎(19:27, 22 November 2011)
  228. Resuming Your Previously Suspended System (FTD Mercury X3 Training Video) ‎(19:27, 22 November 2011)
  229. Sending Ask Messages (FTD Mercury X3 Training Video) ‎(19:28, 22 November 2011)
  230. Sending Price Change Requests (FTD Mercury X3 Training Video) ‎(19:28, 22 November 2011)
  231. Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X3 Training Video) ‎(19:40, 22 November 2011)
  232. Creating a Holiday Email Marketing Campaign (FTD Mercury X3 Training Video) ‎(19:40, 22 November 2011)
  233. Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X3 Training Video) ‎(19:40, 22 November 2011)
  234. Creating a Reminder Email Marketing Campaign (FTD Mercury X3 Training Video) ‎(19:41, 22 November 2011)
  235. Adding Abbreviation Codes (FTD Mercury X3 Training Video) ‎(19:41, 22 November 2011)
  236. Adding Employees (FTD Mercury X3 Training Video) ‎(19:42, 22 November 2011)
  237. Adding Product Categories in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:42, 22 November 2011)
  238. Applying Email Templates in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:42, 22 November 2011)
  239. Audit Trail Examples (FTD Mercury X3 Training Video) ‎(19:43, 22 November 2011)
  240. Configuring Audit Trail in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:43, 22 November 2011)
  241. Configuring Credit Cards in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:44, 22 November 2011)
  242. Configuring House Accounts in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:44, 22 November 2011)
  243. Configuring Point of Sale in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:45, 22 November 2011)
  244. Configuring Printer Routing in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:45, 22 November 2011)
  245. Configuring Store Settings in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:45, 22 November 2011)
  246. Configuring Window Access in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:46, 22 November 2011)
  247. Renaming Billing Cycles (FTD Mercury X3 Training Video) ‎(19:46, 22 November 2011)
  248. Setting Form Printing Defaults in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:47, 22 November 2011)
  249. Updating Tax Codes in Mercury Administration (FTD Mercury X3 Training Video) ‎(19:47, 22 November 2011)
  250. Aged Analysis Report (FTD Mercury X3 Training Video) ‎(19:52, 22 November 2011)
  251. Credit Card Settlement History Report (FTD Mercury X3 Training Video) ‎(19:53, 22 November 2011)
  252. Generating Reports (FTD Mercury X3 Training Video) ‎(19:53, 22 November 2011)
  253. Generating the Customer Life Cycle Report (FTD Mercury X3 Training Video) ‎(19:54, 22 November 2011)
  254. Generating the Order Life Cycle Report (FTD Mercury X3 Training Video) ‎(19:54, 22 November 2011)
  255. Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X3 Training Video) ‎(19:54, 22 November 2011)
  256. Sales Summary Report (FTD Mercury X3 Training Video) ‎(19:55, 22 November 2011)
  257. Sales Tax Report (FTD Mercury X3 Training Video) ‎(19:55, 22 November 2011)
  258. Canceling and Refunding Orders in Point of Sale (FTD Mercury X3 Training Video) ‎(19:58, 22 November 2011)
  259. Cash & Carry Sales (FTD Mercury X3 Training Video) ‎(19:58, 22 November 2011)
  260. Entering the Opening Balance in Point of Sale (FTD Mercury X3 Training Video) ‎(19:59, 22 November 2011)
  261. Issuing a Refund Using Point of Sale (FTD Mercury X3 Training Video) ‎(19:59, 22 November 2011)
  262. No Sale Transactions (FTD Mercury X3 Training Video) ‎(19:59, 22 November 2011)
  263. Performing a Z-Out at the End of the Day (FTD Mercury X3 Training Video) ‎(20:00, 22 November 2011)
  264. Receiving Payments in Point of Sale (FTD Mercury X3 Training Video) ‎(20:00, 22 November 2011)
  265. Reprinting Receipts (FTD Mercury X3 Training Video) ‎(20:01, 22 November 2011)
  266. Selling & Loading Gift Cards (FTD Mercury X3 Training Video) ‎(20:01, 22 November 2011)
  267. Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X3 Training Video) ‎(20:01, 22 November 2011)
  268. Adding Products (FTD Mercury X3 Training Video) ‎(20:05, 22 November 2011)
  269. Quick Picks (FTD Mercury X3 Training Video) ‎(20:06, 22 November 2011)
  270. Searching for Products (FTD Mercury X3 Training Video) ‎(20:06, 22 November 2011)
  271. Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X3 Training Video) ‎(20:06, 22 November 2011)
  272. Customizing the Dashboard (FTD Mercury X3 Training Video) ‎(20:07, 22 November 2011)
  273. Dashboard Indicators (FTD Mercury X3 Training Video) ‎(20:07, 22 November 2011)
  274. Dashboard Messages (FTD Mercury X3 Training Video) ‎(20:08, 22 November 2011)
  275. Dashboard Overview (FTD Mercury X3 Training Video) ‎(20:08, 22 November 2011)
  276. Dashboard Status (FTD Mercury X3 Training Video) ‎(20:08, 22 November 2011)
  277. Florist Listings in FTD Florist Link (FTD Mercury X3 Training Video) ‎(20:11, 22 November 2011)
  278. Searching for Facilities from the Mercury Main Menu (FTD Mercury X3 Training Video) ‎(20:12, 22 November 2011)
  279. Searching for Facilities in Order Entry or Point of Sale (FTD Mercury X3 Training Video) ‎(20:12, 22 November 2011)
  280. Searching for Florists from the Mercury Main Menu (FTD Mercury X3 Training Video) ‎(20:12, 22 November 2011)
  281. Searching for Florists in Order Entry or Point of Sale (FTD Mercury X3 Training Video) ‎(20:13, 22 November 2011)
  282. Setting the Preferred Status for a Florist in FTD Florist Link (FTD Mercury X3 Training Video) ‎(20:13, 22 November 2011)
  283. Using Advanced Options when Searching for Florists (FTD Mercury X3 Training Video) ‎(20:14, 22 November 2011)
  284. Adding Customers (FTD Mercury X3 Training Video) ‎(20:17, 22 November 2011)
  285. Canceling a House Account Payment (FTD Mercury X3 Training Video) ‎(20:18, 22 November 2011)
  286. Credit & Debit Memos (FTD Mercury X3 Training Video) ‎(20:18, 22 November 2011)
  287. Customer Detail Information (FTD Mercury X3 Training Video) ‎(20:19, 22 November 2011)
  288. Customer Order History (FTD Mercury X3 Training Video) ‎(20:19, 22 November 2011)
  289. Generating Statements (FTD Mercury X3 Training Video) ‎(20:19, 22 November 2011)
  290. Performing Invoice Billing (FTD Mercury X3 Training Video) ‎(20:20, 22 November 2011)
  291. Preventing House Account Charges (FTD Mercury X3 Training Video) ‎(20:20, 22 November 2011)
  292. Receiving Payments in Order Entry (FTD Mercury X3 Training Video) ‎(20:20, 22 November 2011)
  293. Removing Finance Charges (FTD Mercury X3 Training Video) ‎(20:21, 22 November 2011)
  294. Reprinting & Emailing Invoices (FTD Mercury X3 Training Video) ‎(20:21, 22 November 2011)
  295. Searching for Customers (FTD Mercury X3 Training Video) ‎(20:22, 22 November 2011)
  296. Setting Up House Accounts (FTD Mercury X3 Training Video) ‎(20:22, 22 November 2011)
  297. Customer Account Payment Report ‎(18:32, 29 November 2011)
  298. Customer Master List ‎(18:32, 29 November 2011)
  299. Tax Exempt Customer Report ‎(18:33, 29 November 2011)
  300. Sales Tax Report ‎(18:34, 29 November 2011)
  301. Report of Orders Filled ‎(18:35, 29 November 2011)
  302. Event Planner: Creating a New Event ‎(20:27, 1 December 2011)
  303. Event Planner: Searching for Existing Events ‎(20:27, 1 December 2011)
  304. Event Planner: Searching for Products ‎(20:27, 1 December 2011)
  305. Event Planner: Searching for Abbreviation Codes ‎(20:27, 1 December 2011)
  306. Event Planner: Editing an Existing Event ‎(20:27, 1 December 2011)
  307. Event Planner: Creating an Event Location ‎(20:28, 1 December 2011)
  308. Event Planner: Editing an Existing Event Location ‎(20:28, 1 December 2011)
  309. Event Planner: Adding Products to an Event ‎(20:28, 1 December 2011)
  310. Event Planner: Copying Events ‎(20:28, 1 December 2011)
  311. Event Planner: Deleting Events ‎(20:28, 1 December 2011)
  312. Event Planner: Viewing Proposals ‎(20:29, 1 December 2011)
  313. Event Planner: Viewing Proposal Status ‎(20:29, 1 December 2011)
  314. Event Planner: Generating Proposals ‎(20:29, 1 December 2011)
  315. Event Planner: Accepting Proposals ‎(20:29, 1 December 2011)
  316. Event Planner: Rejecting Proposals ‎(20:29, 1 December 2011)
  317. Event Planner: Converting Proposals into Orders ‎(20:29, 1 December 2011)
  318. Event Planner: Creating Cover Letters ‎(20:30, 1 December 2011)
  319. Event Planner: Launching and Logging into Event Planner ‎(20:30, 1 December 2011)
  320. Event Planner: Configuring the Event Planner Default Settings ‎(20:30, 1 December 2011)
  321. Event Planner: Working with Rental Equipment ‎(20:30, 1 December 2011)
  322. Event Planner: Printing Labels ‎(20:31, 1 December 2011)
  323. Event Planner: Viewing Event Life Cycle Details ‎(20:31, 1 December 2011)
  324. Event Planner: House Accounts and Event Planner ‎(20:31, 1 December 2011)
  325. Event Planner: Logging out of Event Planner ‎(20:31, 1 December 2011)
  326. Event Planner: Send Proposal Screen ‎(20:32, 1 December 2011)
  327. Event Planner: Reception Screen ‎(20:32, 1 December 2011)
  328. Event Planner: Proposal Screen ‎(20:32, 1 December 2011)
  329. Event Planner: Product Search Screen ‎(20:33, 1 December 2011)
  330. Event Planner: Print Labels Screen ‎(20:33, 1 December 2011)
  331. Event Planner: Personal Flowers Screen ‎(20:33, 1 December 2011)
  332. Event Planner: Party or Other Screen ‎(20:33, 1 December 2011)
  333. Event Planner: Login Screen ‎(20:33, 1 December 2011)
  334. Event Planner: Locations Screen ‎(20:33, 1 December 2011)
  335. Event Planner: Event Setup Screen ‎(20:34, 1 December 2011)
  336. Event Planner: Event Dashboard ‎(20:34, 1 December 2011)
  337. Event Planner: Default Settings Screen ‎(20:34, 1 December 2011)
  338. Event Planner: Customer Search Screen ‎(20:34, 1 December 2011)
  339. Event Planner: Cover Letters Screen ‎(20:34, 1 December 2011)
  340. Event Planner: Ceremony Screen ‎(20:35, 1 December 2011)
  341. Event Planner: Accept Proposal Screen ‎(20:35, 1 December 2011)
  342. Event Planner: Abbreviation Code Lookup Screen ‎(20:35, 1 December 2011)
  343. Converting Proposals into FTD Mercury Orders (FTD Mercury X3 Fall Video) ‎(20:35, 1 December 2011)
  344. Accepting Proposals in Event Planner (FTD Mercury X3 Fall Video) ‎(20:35, 1 December 2011)
  345. Generating Proposals in Event Planner (FTD Mercury X3 Fall Video) ‎(20:36, 1 December 2011)
  346. Adding Products to Events (FTD Mercury X3 Fall Video) ‎(20:36, 1 December 2011)
  347. Adding Event Locations (FTD Mercury X3 Fall Video) ‎(20:36, 1 December 2011)
  348. Creating New Events (FTD Mercury X3 Fall Video) ‎(20:36, 1 December 2011)
  349. Creating Cover Letters in Event Planner (FTD Mercury X3 Fall Video) ‎(20:36, 1 December 2011)
  350. Configuring Event Planner Default Settings (FTD Mercury X3 Fall Video) ‎(20:36, 1 December 2011)
  351. Working with the Event Dashboard (FTD Mercury X3 Fall Video) ‎(20:37, 1 December 2011)
  352. Logging in to Event Planner (FTD Mercury X3 Fall Video) ‎(20:37, 1 December 2011)
  353. Mercury Direct Directory CD Installation Instructions ‎(21:31, 7 December 2011)
  354. Manual Reconciliation ‎(19:16, 19 December 2011)
  355. Alert Debit ‎(20:09, 23 December 2011)
  356. FOL Training Request ‎(18:39, 19 January 2012)
  357. General Info ‎(17:22, 3 February 2012)
  358. Mercury Administration: Communication Folder ‎(19:34, 23 March 2012)
  359. Mercury Administration: Text Message Screen ‎(19:43, 23 March 2012)
  360. Text Message Marketing Campaigns ‎(19:59, 23 March 2012)
  361. Mercury Marketing ‎(20:00, 23 March 2012)
  362. Running the Marketing Opt-In Report (FOL Training Video) ‎(12:48, 12 April 2012)
  363. Webgifts ‎(15:15, 17 April 2012)
  364. Get Listed ‎(15:18, 17 April 2012)
  365. Google Places ‎(15:18, 17 April 2012)
  366. Setting up email ‎(15:19, 17 April 2012)
  367. LocalSearch ‎(15:20, 17 April 2012)
  368. FTDFlorists.com ‎(15:20, 17 April 2012)
  369. FTDWeddingFlorists.com ‎(15:20, 17 April 2012)
  370. OYP ‎(15:20, 17 April 2012)
  371. Forgot Password ‎(15:21, 17 April 2012)
  372. Logging In to Web Portal ‎(15:21, 17 April 2012)
  373. Password ‎(15:21, 17 April 2012)
  374. Reports ‎(15:22, 17 April 2012)
  375. Best Sellers ‎(15:22, 17 April 2012)
  376. Products & Pricing ‎(15:22, 17 April 2012)
  377. Settings ‎(15:22, 17 April 2012)
  378. Logos ‎(15:23, 17 April 2012)
  379. Visits-Orders-Conversion ‎(15:23, 17 April 2012)
  380. Marketing Reports ‎(15:24, 17 April 2012)
  381. By Personal Accounts ‎(15:24, 17 April 2012)
  382. By Orders ‎(15:24, 17 April 2012)
  383. Reminders Report ‎(15:25, 17 April 2012)
  384. Opt-In Report ‎(15:25, 17 April 2012)
  385. Opt-Out Report ‎(15:25, 17 April 2012)
  386. Administration ‎(15:26, 17 April 2012)
  387. About Us ‎(15:26, 17 April 2012)
  388. About Us Header ‎(15:26, 17 April 2012)
  389. About Us Summary ‎(15:26, 17 April 2012)
  390. Shop Photos ‎(15:27, 17 April 2012)
  391. Store Hours ‎(15:27, 17 April 2012)
  392. Our Guarantee ‎(15:27, 17 April 2012)
  393. Product Category Messages ‎(15:28, 17 April 2012)
  394. Offerline ‎(15:28, 17 April 2012)
  395. Google Site Verification ‎(15:29, 17 April 2012)
  396. Email Capture ‎(15:29, 17 April 2012)
  397. Wedding Info Page ‎(15:30, 17 April 2012)
  398. Order Management ‎(15:30, 17 April 2012)
  399. Suspension ‎(15:31, 17 April 2012)
  400. Suspension Messaging ‎(15:31, 17 April 2012)
  401. Delivery & Shipping ‎(15:31, 17 April 2012)
  402. Suspension by SKU ‎(15:32, 17 April 2012)
  403. Delivery Fees by City ‎(15:32, 17 April 2012)
  404. Delivery Fees by Zip ‎(15:32, 17 April 2012)
  405. Products ‎(15:33, 17 April 2012)
  406. Custom Products ‎(15:33, 17 April 2012)
  407. Product Subgroups ‎(15:34, 17 April 2012)
  408. Website Discounts ‎(15:34, 17 April 2012)
  409. Dropship Venders ‎(15:35, 17 April 2012)
  410. Date-Specific Pricing ‎(15:35, 17 April 2012)
  411. Tiered Pricing ‎(15:36, 17 April 2012)
  412. Tiered Pricing Defaults ‎(15:36, 17 April 2012)
  413. Tiered Pricing in Bulk ‎(15:36, 17 April 2012)
  414. Tiered Pricing by Individual Product ‎(15:36, 17 April 2012)
  415. Category Management ‎(15:37, 17 April 2012)
  416. Create New Category ‎(15:37, 17 April 2012)
  417. Delete A Category ‎(15:37, 17 April 2012)
  418. Deactivate A Category ‎(15:38, 17 April 2012)
  419. How Default Items Are Added ‎(15:38, 17 April 2012)
  420. Change Category Name ‎(15:38, 17 April 2012)
  421. Moving Categories ‎(15:38, 17 April 2012)
  422. Add-Remove Items from a Category ‎(15:38, 17 April 2012)
  423. Price Changes ‎(15:39, 17 April 2012)
  424. Remove Product ‎(15:39, 17 April 2012)
  425. Call For Price ‎(15:39, 17 April 2012)
  426. Override Availability ‎(15:40, 17 April 2012)
  427. Update Entire Portion of FSG ‎(15:40, 17 April 2012)
  428. Sorting Items in Categories ‎(15:42, 17 April 2012)
  429. Service Fee ‎(15:42, 17 April 2012)
  430. Content ‎(18:15, 17 April 2012)
  431. About Us Bullet Points ‎(18:16, 17 April 2012)
  432. Florist Message A ‎(18:17, 17 April 2012)
  433. Florist Message B ‎(18:17, 17 April 2012)
  434. Website Pop-ups ‎(18:18, 17 April 2012)
  435. Content Pages ‎(18:19, 17 April 2012)
  436. Promo Products ‎(18:20, 17 April 2012)
  437. Season-Specific Promo Products ‎(18:21, 17 April 2012)
  438. Date-Specific Promo Products ‎(18:21, 17 April 2012)
  439. Languages ‎(18:25, 17 April 2012)
  440. Homepage Banners ‎(18:26, 17 April 2012)
  441. Product Activation-Pricing ‎(19:36, 17 April 2012)
  442. International Products ‎(19:48, 17 April 2012)
  443. Default Delivery Fees ‎(19:49, 17 April 2012)
  444. Delivery Info Message ‎(19:53, 17 April 2012)
  445. Pick-up ‎(19:55, 17 April 2012)
  446. Cut-off Times ‎(19:57, 17 April 2012)
  447. Address Verification Response Codes ‎(18:58, 19 April 2012)
  448. Credit Card Authorization Codes ‎(18:59, 19 April 2012)
  449. FOL Marketing Tips ‎(17:40, 27 April 2012)
  450. Www.mercurynetwork.com Site ‎(15:44, 15 August 2012)
  451. Sitio www.mercurynetwork.com ‎(15:45, 15 August 2012)
  452. Mercury Direct: Facility Search ‎(21:06, 29 August 2012)
  453. Working with Florist Notes ‎(21:12, 29 August 2012)
  454. Florist Link Florist Detail Window ‎(21:26, 29 August 2012)
  455. Florist Notes Window ‎(21:29, 29 August 2012)
  456. Facility Search Main Window ‎(21:32, 29 August 2012)
  457. Preferred Status Window ‎(21:38, 29 August 2012)
  458. Florist Listing Hover ‎(21:49, 29 August 2012)
  459. Logging in to FTD Florist Link Administration ‎(22:24, 29 August 2012)
  460. Changing Your FTD Florist Link Administration Password ‎(22:24, 29 August 2012)
  461. Logging out of FTD Florist Link Administration ‎(22:27, 29 August 2012)
  462. Dealing with a Forgotten Password ‎(22:28, 29 August 2012)
  463. FTD Florist Link Administration: Maintain Service Area Page ‎(22:28, 29 August 2012)
  464. FTD Florist Link Administration: Maintain Facilities Page ‎(22:29, 29 August 2012)
  465. FTD Florist Link Administration: Maintain Products Page ‎(22:29, 29 August 2012)
  466. FTD Florist Link Administration: History Page ‎(22:29, 29 August 2012)
  467. FTD Florist Link Administration: New Facility Request Window ‎(22:29, 29 August 2012)
  468. FTD Florist Link Administration: Update Facility Request Window ‎(22:30, 29 August 2012)
  469. FTD Florist Link Administration: Preferred Counts Window ‎(22:30, 29 August 2012)
  470. Maintaining Your Directory Ad in FTD Florist Link Administration ‎(22:41, 29 August 2012)
  471. Maintaining Your Service Area in FTD Florist Link Administration ‎(22:47, 29 August 2012)
  472. Maintaining Your Facilities in FTD Florist Link Administration ‎(22:48, 29 August 2012)
  473. Viewing Request History in FTD Florist Link Administration ‎(22:51, 29 August 2012)
  474. Changing Your Fees in FTD Florist Link Administration ‎(22:52, 29 August 2012)
  475. Requesting a Special Listing in FTD Florist Link Administration ‎(22:54, 29 August 2012)
  476. Viewing an Existing Special Listing in FTD Florist Link Administration ‎(22:54, 29 August 2012)
  477. FTD Florist Link Administration: About FTD Florist Link Page ‎(22:56, 29 August 2012)
  478. Changing Your Featured Florist Pin in FTD Florist Link Administration ‎(23:00, 29 August 2012)
  479. FTD Florist Link Administration: Maintain Florist Link Marketing Page ‎(23:02, 29 August 2012)
  480. FTD Florist Link Administration: Submit Directory Ad Change Request Page ‎(23:15, 29 August 2012)
  481. FTD Mercury X3 Training Videos ‎(23:22, 29 August 2012)
  482. Searching for a Facility ‎(15:50, 7 September 2012)
  483. Searching for a Florist Who Serves a Facility ‎(15:51, 7 September 2012)
  484. Setting the Preferred Status for a Florist ‎(15:52, 7 September 2012)
  485. FTD Florist Link Administration ‎(15:54, 7 September 2012)
  486. Maintaining Your Florist Link Marketing Options in FTD Florist Link Administration ‎(15:55, 7 September 2012)
  487. Maintaining Your Products in FTD Florist Link Administration ‎(15:57, 7 September 2012)
  488. Backing Up Your Data ‎(16:20, 10 September 2012)
  489. Handling Funerals with the Funeral Log ‎(19:35, 24 September 2012)
  490. Searching for Mercury Messages ‎(19:48, 24 September 2012)
  491. Setting Up House Accounts ‎(19:52, 24 September 2012)
  492. Customer Detail Information Window - General Tab ‎(19:54, 24 September 2012)
  493. Customer Detail Information Window - Credit Cards Tab ‎(19:57, 24 September 2012)
  494. Customer Detail Information Window - Contacts Tab ‎(20:00, 24 September 2012)
  495. Customer Detail Information Window - Life Cycle Tab ‎(20:04, 24 September 2012)
  496. Customer Detail Information Window - Marketing Tab ‎(20:05, 24 September 2012)
  497. Maintaining Customer Contacts ‎(20:06, 24 September 2012)
  498. Customer Merge ‎(20:09, 24 September 2012)
  499. Customer Purge ‎(20:11, 24 September 2012)
  500. Using House Accounts for Weddings ‎(20:16, 24 September 2012)

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