Delivery Info Message

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Image: Delivery_&_Shipping.jpg‎

The information on your Delivery Info page on your website can be customized to fit your needs.

First, check that the current information is correct:


After your fees are correct, you should include any special instructions.

A few things that you should consider:

  • Your site will not promise any customer a specific time for delivery. Customers can input any request into delivery instructions. You may want to include a message to your customers here that you can not guarantee timed deliveries.
  • Facilities - You should list the facilities you deliver to as well. They can be listed here, or a link included here that directs customers to a content page. Along with your facilities, list the address, phone number, and link to the facilities website. This will help with your search engine results.
  • Include an image of your delivery van.
  • Consider including any special instructions or limitations for holidays or weekends.
  • List any service fee that you charge.


The wording on the Delivery Info page of your site can only be updated by Florists Online Support. Contact Florists Online Support at 800-576-6721 or floristsonline@ftdi.com with any updates that you would like to complete.

Related Videos

Video Name Running Time Streaming Flash Video
Setting Default Delivery Fees 3:39 Link
Setting Delivery Fees by City 2:46 Link
Setting Delivery Fees by Zip 3:00 Link
Creating A Custom Content Page 6:34 Link

Related Articles

How do I change my default delivery fees?
How do I change the delivery fee for a specific city that I deliver to?
How do I change the delivery fee for a specific zip or postal code that I deliver to?
How do I change the cut-off times displayed on my Delivery Info page?
How do I change the Service Fee that I charge on my site?
Can a customer place an order on my site for pick-up at my store?
How do I create a content page that lists my facilities?
What languages is my site available in?

Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

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