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  1. Report Center: Aged Analysis Report ‎(12,639 views)
  2. Deny Message ‎(12,596 views)
  3. FTD Mercury Mobile Mark Order Delivered Screen ‎(12,592 views)
  4. Adding Pictures to Products ‎(12,583 views)
  5. FTD Mercury X3 Fall Installation Instructions ‎(12,575 views)
  6. Credit Card Entry ‎(12,558 views)
  7. Capturing Delivery Photos ‎(12,526 views)
  8. Viewing Routing Progress ‎(12,516 views)
  9. Mercury Direct: Receiving Orders and Messages ‎(12,499 views)
  10. Email Marketing Campaigns ‎(12,477 views)
  11. Viewing Request History in FTD Florist Link Administration ‎(12,458 views)
  12. About Dashboard Window ‎(12,454 views)
  13. Accounts Receivable ‎(12,444 views)
  14. Adding Customers (X1 Video) ‎(12,441 views)
  15. Mercury Direct: Denying a Cancellation (DEN Message) ‎(12,383 views)
  16. Receiving Payments on House Accounts ‎(12,338 views)
  17. Event Planner: Event Dashboard ‎(12,321 views)
  18. Suspend and Resume Messages ‎(12,260 views)
  19. Mercury Administration: WireServices Screen ‎(12,243 views)
  20. Product Activation-Pricing ‎(12,224 views)
  21. Mercury 2000 & 3000 CD Installation Instructions ‎(12,220 views)
  22. Service Fee ‎(12,208 views)
  23. Design Center ‎(12,202 views)
  24. Changing Your Featured Florist Pin in FTD Florist Link Administration ‎(12,197 views)
  25. Mercury Administration: Form Format Screen ‎(12,122 views)
  26. Adding Abbrevation Codes (X1 Video) ‎(12,103 views)
  27. My Link Window ‎(12,034 views)
  28. Copying Existing Tickets and Sales ‎(12,015 views)
  29. Order Entry Invoices ‎(11,964 views)
  30. Creating a Direct Mail Marketing Campaign Using a Predefined Template ‎(11,953 views)
  31. Activating Terminated Employees ‎(11,939 views)
  32. Automatic Order Processing and Other Wire Services ‎(11,919 views)
  33. Customer Purge ‎(11,914 views)
  34. FTD Mercury Mobile Settings X4 ‎(11,882 views)
  35. Automatic Software Updates ‎(11,860 views)
  36. Category Management ‎(11,807 views)
  37. Delivery Reports ‎(11,785 views)
  38. Alert HOLD TIMES ‎(11,745 views)
  39. Creating a Third-party Marketing Campaign ‎(11,740 views)
  40. Event Planner: Creating Cover Letters ‎(11,738 views)
  41. Sorting Items in Categories ‎(11,729 views)
  42. Suspension Messaging ‎(11,703 views)
  43. Date-Specific Pricing ‎(11,693 views)
  44. Fax & Email ‎(11,682 views)
  45. Working with Tickets in Order Entry and Point of Sale ‎(11,678 views)
  46. Mercury Direct: Canceling an Order (CAN Message) ‎(11,622 views)
  47. Mercury Direct: Confirming a Cancellation (CON Message) ‎(11,613 views)
  48. By Orders ‎(11,539 views)
  49. About Window ‎(11,521 views)
  50. Sales Summary Report Fields ‎(11,512 views)
  51. Tiered Pricing by Individual Product ‎(11,479 views)
  52. Create New Category ‎(11,463 views)
  53. Customer Master List ‎(11,446 views)
  54. Entering Carry Out Orders ‎(11,398 views)
  55. Emails and Confirmations Window ‎(11,384 views)
  56. FTD Florist Link Administration: Maintain Products Page ‎(11,374 views)
  57. Event Planner: Converting Proposals into Orders ‎(11,341 views)
  58. Event Planner: Send Proposal Screen ‎(11,311 views)
  59. Store Hours ‎(11,295 views)
  60. Abbreviated Customer Master List with Days Late Report ‎(11,288 views)
  61. Requesting a Special Listing in FTD Florist Link Administration ‎(11,281 views)
  62. Printing Ticket Search Results ‎(11,268 views)
  63. Requesting to Become a Featured Florist in Florist Link ‎(11,261 views)
  64. Viewing an Existing Special Listing in FTD Florist Link Administration ‎(11,248 views)
  65. Deactivate A Category ‎(11,244 views)
  66. Adjustment Report Message ‎(11,241 views)
  67. Creating New Mercury Messages ‎(11,194 views)
  68. Mercury Direct: Rejecting an Order (REJ Message) ‎(11,167 views)
  69. Attaching Design Pictures to Tickets ‎(11,164 views)
  70. Retrieval Message ‎(11,149 views)
  71. Changing Funeral Information ‎(11,132 views)
  72. Mercury Administration: CurrencySettings Screen ‎(11,132 views)
  73. Customer Management ‎(11,100 views)
  74. Handling Funerals with the Funeral Log ‎(11,074 views)
  75. Event Planner: Cover Letters Screen ‎(11,064 views)
  76. Mercury Direct: Facility Search ‎(10,965 views)
  77. Customer Merge Window ‎(10,867 views)
  78. Mercury Administration: Delivery Zone Screen ‎(10,857 views)
  79. Logos ‎(10,850 views)
  80. Processing Incoming Phone Orders Video Demonstration ‎(10,784 views)
  81. Using House Accounts for Weddings ‎(10,742 views)
  82. Event Planner: Printing Labels ‎(10,719 views)
  83. Marketing Templates ‎(10,717 views)
  84. Deleting Products ‎(10,709 views)
  85. Finance Charges Window ‎(10,674 views)
  86. Setting Up Your Printers and Form Selections ‎(10,654 views)
  87. Mercury Direct: Forwarding an Order (FOR Message) ‎(10,644 views)
  88. FTD Florist Link Administration: About FTD Florist Link Page ‎(10,639 views)
  89. Mercury Direct Plus Main Menu ‎(10,589 views)
  90. Tax Exempt Customer Report ‎(10,584 views)
  91. Manual Reconciliation ‎(10,581 views)
  92. FTD Mercury Mobile Dashboard Undelivered Orders Screen ‎(10,576 views)
  93. Employee Types ‎(10,562 views)
  94. Viewing Product Pictures and Recipes ‎(10,468 views)
  95. Delivery Zones List ‎(10,459 views)
  96. House Account Tab ‎(10,447 views)
  97. Report Center: Report of Orders Filled ‎(10,430 views)
  98. FTD Florist Link Administration: Maintain Service Area Page ‎(10,397 views)
  99. WebGifts Processing ‎(10,397 views)
  100. Event Planner: Adding Products to an Event ‎(10,383 views)
  101. Search Parameters Area ‎(10,379 views)
  102. Dashboard Messages ‎(10,378 views)
  103. Florist Listing Hover ‎(10,341 views)
  104. Event Planner: Deleting Events ‎(10,318 views)
  105. Suspension by SKU ‎(10,306 views)
  106. Dashboard Overview (FTD Mercury X2 Training Video) ‎(10,254 views)
  107. Using QuickBooks ‎(10,203 views)
  108. Event Planner: Searching for Existing Events ‎(10,201 views)
  109. Searching for Statements ‎(10,198 views)
  110. Customer Detail Information Window - Contacts Tab ‎(10,188 views)
  111. Adding Photos of Your Store (FOL Training Video) ‎(10,182 views)
  112. Responding to Outgoing Orders ‎(10,180 views)
  113. Logging out of FTD Florist Link Administration ‎(10,177 views)
  114. Tiered Pricing Defaults ‎(10,166 views)
  115. Opt-Out Report ‎(10,165 views)
  116. Follow Up Deliveries ‎(10,164 views)
  117. Adding Product Categories in Mercury Administration (X1 Video) ‎(10,138 views)
  118. Mercury Administration: Store Transfers Screen ‎(10,128 views)
  119. Mercury Advantage CD Installation Instructions ‎(10,128 views)
  120. FTD Florist Link Administration: Maintain Facilities Page ‎(10,118 views)
  121. Performing Invoice Billing (FTD Mercury X2 Fall Training Video) ‎(10,105 views)
  122. Changing Your Store Hours (FOL Training Video) ‎(10,062 views)
  123. Mercury Direct: Asking a Question (ASK Message) ‎(10,048 views)
  124. Accessing Order Information Including Credit Card Info (FOL Training Video) ‎(10,036 views)
  125. Create Zone ‎(10,032 views)
  126. Product Search Window Areas ‎(10,032 views)
  127. Wire Reconciliation Report ‎(10,018 views)
  128. Printing the Employee List ‎(10,002 views)
  129. Customer Detail Information Window ‎(9,988 views)
  130. Abbreviation Code Lookup Window ‎(9,984 views)
  131. Order Management ‎(9,982 views)
  132. Mercury Direct: Requesting a Price Change ‎(9,976 views)
  133. What is Web Portal? (FOL Training Video) ‎(9,973 views)
  134. Using Wireless Delivery Confirmation ‎(9,960 views)
  135. Setting Up House Accounts ‎(9,951 views)
  136. Customer Account Payment Report ‎(9,944 views)
  137. Sending a related message ‎(9,890 views)
  138. Working with Delivery Routes ‎(9,884 views)
  139. Products & Pricing ‎(9,882 views)
  140. Marking Products Designed ‎(9,863 views)
  141. Adding Product Category Messages (FOL Training Video) ‎(9,850 views)
  142. REC Message List ‎(9,835 views)
  143. Override Availability ‎(9,831 views)
  144. Downloading the Route Information to the Phone ‎(9,820 views)
  145. Mercury Direct: Sending a Delivery Confirmation ‎(9,802 views)
  146. Mercury Administration: PIN Pad Settings ‎(9,795 views)
  147. Multi-Store Capabilities ‎(9,767 views)
  148. Florists Online and Flowers All Hours Product Codes ‎(9,762 views)
  149. Viewing Incoming Mercury Messages in FTD Mercury Mobile ‎(9,708 views)
  150. Change Category Name ‎(9,702 views)
  151. Add Recipient Window Areas ‎(9,611 views)
  152. New Message Window ‎(9,607 views)
  153. Performing a Z-Out at the End of the Day (X1 Video) ‎(9,602 views)
  154. Setting Up IVR ‎(9,597 views)
  155. Creating a New Email Template ‎(9,595 views)
  156. Confirmation Message ‎(9,575 views)
  157. Signature Capture ‎(9,567 views)
  158. Customer Detail Information Window - Order History Tab ‎(9,566 views)
  159. Point of Sale vs. Order Entry ‎(9,546 views)
  160. Ticket Status Window ‎(9,546 views)
  161. Creating and sending an order ‎(9,545 views)
  162. FTD Mercury X Training Videos ‎(9,540 views)
  163. Enabling the Dashboard in Mercury Administration ‎(9,528 views)
  164. Event Planner: Viewing Event Life Cycle Details ‎(9,516 views)
  165. Working with Recipient Pictures ‎(9,514 views)
  166. By Personal Accounts ‎(9,508 views)
  167. Logging into Web Portal (FOL Training Video) ‎(9,493 views)
  168. Mercury Direct: Reciprocity Report ‎(9,481 views)
  169. Tiered Pricing in Bulk ‎(9,478 views)
  170. FTD.ca for Canadian Technology Customers ‎(9,456 views)
  171. Save Campaign Panel ‎(9,452 views)
  172. FTD Mercury Mobile Dashboard Requires Attention Screen ‎(9,447 views)
  173. Dealing with a Forgotten Password ‎(9,445 views)
  174. Order Details Window ‎(9,418 views)
  175. Logging in to Mercury Cloud as an Admin or Manager ‎(9,415 views)
  176. Mercury Direct: Florist Search ‎(9,381 views)
  177. Mercury Direct: Answering a Question (ANS Message) ‎(9,379 views)
  178. Logging in to FTD Florist Link Administration ‎(9,373 views)
  179. Reciprocity Report ‎(9,337 views)
  180. Mercury Accounting Main Menu ‎(9,336 views)
  181. Reminders Report ‎(9,314 views)
  182. Viewing your orders ‎(9,307 views)
  183. Customer Merge ‎(9,288 views)
  184. Ticket Report ‎(9,276 views)
  185. Entering Orders for Local Delivery ‎(9,261 views)
  186. Event Planner: Viewing Proposal Status ‎(9,250 views)
  187. Event Planner: Searching for Abbreviation Codes ‎(9,244 views)
  188. Event Planner: Generating Proposals ‎(9,221 views)
  189. Mercury Administration: Window Access Screen ‎(9,201 views)
  190. Statement Search Window ‎(9,198 views)
  191. Moving Categories ‎(9,161 views)
  192. Working with orders and deliveries ‎(9,150 views)
  193. Working with Pushpins ‎(9,119 views)
  194. Event Planner: Accept Proposal Screen ‎(9,095 views)
  195. Checking Credit Card Status (X1 Video) ‎(9,072 views)
  196. Confirming a delivery ‎(9,061 views)
  197. Customers in Multi-Store Environments ‎(9,049 views)
  198. Standing Order Log Summary Report ‎(9,026 views)
  199. Address Verification Response Codes ‎(9,020 views)
  200. Viewing upcoming deliveries ‎(9,003 views)
  201. Using Advanced Search Options in FTD Florist Link (FTD Florist Link Training Video) ‎(8,981 views)
  202. Employee Analysis Report ‎(8,966 views)
  203. State and Province Abbreviations ‎(8,942 views)
  204. Accepting Gift Card Payments ‎(8,929 views)
  205. Changing Prices (FOL Training Video) ‎(8,927 views)
  206. Mercury Administration Automatic Order Processing Screen ‎(8,927 views)
  207. Event Planner: Accepting Proposals ‎(8,924 views)
  208. Life Cycle Report ‎(8,857 views)
  209. Statements in Multi-Store Environments ‎(8,815 views)
  210. Outgoing Order Handling by Automatic Order Processing ‎(8,814 views)
  211. Mercury Direct: The Mercury Network ‎(8,801 views)
  212. Host Computer Operations ‎(8,793 views)
  213. Event Planner: Locations Screen ‎(8,782 views)
  214. Event Planner: Copying Events ‎(8,773 views)
  215. Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video) ‎(8,753 views)
  216. Sending and Receiving FTD Notifications ‎(8,751 views)
  217. Event Planner: Proposal Screen ‎(8,737 views)
  218. Manually Sending Delivery Confirmations for Wire In Orders (X1 Video) ‎(8,663 views)
  219. Standing Order Log Detail Report ‎(8,652 views)
  220. Adding New Stores to Multi-Store Environments ‎(8,635 views)
  221. Mercury Marketing Wizard ‎(8,634 views)
  222. Delivery Problem Report ‎(8,630 views)
  223. About messages ‎(8,592 views)
  224. Event Planner: Customer Search Screen ‎(8,591 views)
  225. Starting the Mercury Direct Control Panel ‎(8,588 views)
  226. Estimated Times for Credit Card Conversion ‎(8,570 views)
  227. Creating Email Campaigns in the Marketing Wizard ‎(8,552 views)
  228. Delivery Zones and Fees (X1 Video) ‎(8,519 views)
  229. The Balance Wizard (Exporting to QuickBooks) ‎(8,491 views)
  230. Event Planner: Searching for Products ‎(8,461 views)
  231. Event Planner: Viewing Proposals ‎(8,444 views)
  232. Event Planner: Creating an Event Location ‎(8,432 views)
  233. Message Center Video Demonstration ‎(8,430 views)
  234. Alert ANTIVIRUS UPDATE 2 ‎(8,416 views)
  235. Generating Statements (FTD Mercury X2 Fall Training Video) ‎(8,413 views)
  236. Receiving Payments in Point of Sale (X1 Video) ‎(8,406 views)
  237. Dropship Venders ‎(8,400 views)
  238. Accepting a Gift Card Payment in Point of Sale ‎(8,398 views)
  239. Downloading Free Construction Updates ‎(8,387 views)
  240. Address Verification (X1 Video) ‎(8,384 views)
  241. Adding Custom Products to Your FOL Web Site ‎(8,380 views)
  242. Event Planner: Abbreviation Code Lookup Screen ‎(8,362 views)
  243. Hotel Information ‎(8,351 views)
  244. If You Are Already Using QuickBooks ‎(8,350 views)
  245. Deleting Finance Charges ‎(8,348 views)
  246. FTD Mercury Mobile Dashboard Pickup Orders Screen ‎(8,332 views)
  247. Sales Summary Report (X1 Video) ‎(8,305 views)
  248. Weather ‎(8,262 views)
  249. Adding Employees (X1 Video) ‎(8,249 views)
  250. Analyzing Designer Workloads ‎(8,241 views)

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