FTD Mercury
From FloristWiki
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*[[FTD Florist Link|Florist Directory & Search]] | *[[FTD Florist Link|Florist Directory & Search]] | ||
*[[Mercury Messages]] | *[[Mercury Messages]] | ||
| - | *Entering Wire Out Orders | + | *[[Entering Wire Out Orders]] |
| - | *Processing Incoming Wire Orders | + | *[[Attaching Incoming Orders|Processing Incoming Wire Orders]] |
==Order Management== | ==Order Management== | ||
| - | *Entering Orders | + | *[[Entering Orders]] |
| - | *Taking Order Payments | + | *[[Taking Order Payments]] |
*[[Tickets]] | *[[Tickets]] | ||
| - | *Standing Orders | + | *[[Standing Orders]] |
*[[Automatic Order Processing]] | *[[Automatic Order Processing]] | ||
| - | + | *[[Working with Orders|More...]] | |
==Customer Management== | ==Customer Management== | ||
| - | *Adding New Customers | + | *[[Searching for Customers]] |
| - | *House Accounts | + | *[[Adding New Customers]] |
| - | *Customer Statistics | + | **[[Setting Up House Accounts|House Accounts]] |
| + | *[[Viewing Customer Statistics|Customer Statistics]] | ||
*[[Email Management]] | *[[Email Management]] | ||
*[[Customer Management|More...]] | *[[Customer Management|More...]] | ||
==Delivery== | ==Delivery== | ||
| - | * | + | *[[Delivery Confirmation|Delivery Confirmations]] |
| - | *[[Mercury Delivery]] | + | *[[Mapping and Routing Using Mercury Delivery]] |
| + | *[[Delivery Zones]] | ||
| + | *[[Delivery Zones and Fees|Fees]] | ||
*[[FTD Mercury Mobile]] | *[[FTD Mercury Mobile]] | ||
| - | * | + | *[[Mercury Delivery|More...]] |
==Products== | ==Products== | ||
| - | *[[Product | + | *[[Product Codes]] |
| + | *[[Searching for Products (FTD Mercury X2)|Searching for Products]] | ||
| + | *[[Adding New Products]] | ||
*[[Design Center]] | *[[Design Center]] | ||
| - | + | *[[FTD Mercury & Your FOL Web Site]] | |
| + | *[[Product Maintenance|More...]] | ||
==Accounting== | ==Accounting== | ||
| Line 69: | Line 75: | ||
==Marketing== | ==Marketing== | ||
| + | *[[Mercury Marketing]] | ||
| + | *[[Email Marketing Campaigns]] | ||
| + | *[[Creating Direct Mail Marketing Campaigns|Direct Mail Marketing Campaigns]] | ||
| + | *[[Text Message Marketing Campaigns]] | ||
*[[Marketing|More...]] | *[[Marketing|More...]] | ||
==Event Planner== | ==Event Planner== | ||
| + | * [[Event Planner: Creating a New Event|Creating a New Event]] | ||
| + | * [[Event Planner: Generating Proposals|Generating Proposals]] | ||
| + | * [[Event Planner: Converting Proposals into Orders|Converting Proposals into Orders]] | ||
| + | * [[Event Planner: Working with Rental Equipment|Working with Rental Equipment]] | ||
| + | * [[Event Planner: House Accounts and Event Planner|House Accounts and Event Planner]] | ||
*[[Event Planner|More...]] | *[[Event Planner|More...]] | ||
| Line 84: | Line 99: | ||
*[[Fax & Email]] | *[[Fax & Email]] | ||
*[[Mercury Administration]] | *[[Mercury Administration]] | ||
| - | |||
==Full FTD Mercury Documentation== | ==Full FTD Mercury Documentation== | ||
| - | |||
* [[FTD Mercury X3 & X3 Fall Reference Guide Table of Contents|FTD Mercury X3 & X3 Fall Documentation]] | * [[FTD Mercury X3 & X3 Fall Reference Guide Table of Contents|FTD Mercury X3 & X3 Fall Documentation]] | ||
* [[FTD Mercury X3 Training Videos|training videos]] are available. | * [[FTD Mercury X3 Training Videos|training videos]] are available. | ||
Revision as of 09:50, 26 September 2012
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Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.
New & Enhanced
If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!
New & Enhanced in FTD Mercury X3 Fall
FTD Mercury X3 Fall's centerpiece feature is the Event Planner. In addition, there are several other minor features and enhancements. Additionally, in May 2012, SMS text messaging support was added. In September 2012, FTD Florist Link was significantly enhanced.
New & Enhanced in FTD Mercury X3
- FTD Mercury Mobile - allows you to keep up with your business from selected smartphones. You can get access to your Dashboard, as well as confirm deliveries on the go.
- Order Confirmations - enables you to provide excellent customer service by confirming orders when they're received.
- Email Management - You now have access to additional email management tools, including the ability to have different email addresses for invoices, delivery confirmations, order confirmations, and statements. You can even send personal email messages to customers. If you keep multiple contacts for customers, you can enter email addresses for those contacts and that email address will automatically override the customer's email address.
- Multiple sympathy cards are now available from the Funeral Log.
- Updates have been made to the Business Snapshot Report, Tax Exempt Customer Report, Product Comparison Report, Ticket Report, and Product Sales Reports.
- The missing Reciprocity Report has been added back to FTD Mercury X3!
- Address Verification is now Web-based.
- Audit trail security has been added for negative value sales, refunds, and updating Prevent House Charges check box in the House Account tab of the Customer Detail Information window.
The Basics
- Minimum Requirements and Installation Instructions (FTD Mercury X3 | FTD Mercury X3 Fall)
- FTD Mercury Overview
- Basic Operations
FTD Wire Orders
- The Mercury Network
- Florist Directory & Search
- Mercury Messages
- Entering Wire Out Orders
- Processing Incoming Wire Orders
Order Management
Customer Management
Delivery
- Delivery Confirmations
- Mapping and Routing Using Mercury Delivery
- Delivery Zones
- Fees
- FTD Mercury Mobile
- More...
Products
- Product Codes
- Searching for Products
- Adding New Products
- Design Center
- FTD Mercury & Your FOL Web Site
- More...
Accounting
- Accounts Receivable
- Business Reports
- Mercury Accounting and QuickBooks Integration
- Wire Service Reconciliation
Credit & Debit Cards
Marketing
- Mercury Marketing
- Email Marketing Campaigns
- Direct Mail Marketing Campaigns
- Text Message Marketing Campaigns
- More...
Event Planner
- Creating a New Event
- Generating Proposals
- Converting Proposals into Orders
- Working with Rental Equipment
- House Accounts and Event Planner
- More...
FTD Mercury Operations
- Managing Employees
- Managing Point of Sale Sessions
- Dashboard
- Automatic Software Updates
- Multi-Store Capabilities
- Web Order Interface
- FTD Document Center
- Fax & Email
- Mercury Administration
Full FTD Mercury Documentation
- FTD Mercury X3 & X3 Fall Documentation
- training videos are available.
- FTD Mercury X2 Fall documentation can be accessed from within FTD Mercury by pressing F1 on your keyboard or from the Help menu on the FTD Mercury Main Menu.
- Training videos are available for quick reference subjects.
- More...
