FTD Mercury

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Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit—all with FTD Mercury.

FTD Mercury Mobile Delivery Routes ScreenFTD Mercury Mobile Route Details ScreenFTD Mercury Mobile Order Detail ScreenFTD Mercury Mobile Map ScreenFTD Mercury Mobile Directions ScreenFTD Mercury X4 Installation InstructionsFTD Mercury X3 Installation InstructionsFTD Mercury OverviewFTD Mercury Main MenuBasic OperationsThe Mercury NetworkFlorist Directory & SearchMercury MessagesEntering Wire Out OrdersProcessing Incoming Wire OrdersEntering OrdersTaking Order PaymentsTicketsStanding OrdersAutomatic Order ProcessingWorking with OrdersSearching for CustomersAdding New CustomersSetting Up House AccountsViewing Customer StatisticsEmail ManagementCustomer ManagementProduct CodesSearching for Products (FTD Mercury X2)Adding New ProductsDesign CenterFTD Mercury & Your FOL Web SiteProduct MaintenanceDelivery ConfirmationMapping and Routing Using Mercury DeliveryDelivery ZonesDelivery Zones and FeesFTD Mercury MobileMercury DeliveryMercury MarketingEmail Marketing CampaignsCreating Direct Mail Marketing CampaignsText Message Marketing CampaignsMarketingAccounts ReceivableBusiness ReportsMercury Accounting and QuickBooks IntegrationWire Service ReconciliationProcessing and Settling Credit CardsDebit CardsCredit Card Authorization CodesCreating a New EventGenerating ProposalsConverting Proposals into OrdersWorking with Rental EquipmentHouse Accounts and Event PlannerEvent PlannerManaging EmployeesManaging Point of Sale SessionsDashboardAutomatic Software UpdatesMulti-Store CapabilitiesWeb Order InterfaceFTD Document CenterFax & EmailMercury AdministrationFTD Mercury X4 Reference Guide Table of ContentsFTD Mercury X3 & X3 Fall Reference Guide Table of ContentsFTD Mercury X3 Fall Training VideosFTD Mercury DocumentationFTD Mercury#New & EnhancedFTD Mercury#New & EnhancedBasic OperationsBasic OperationsAttaching Incoming OrdersAttaching Incoming OrdersWorking with OrdersWorking with OrdersCustomer ManagementCustomer ManagementProduct MaintenanceProduct MaintenanceMercury DeliveryMercury DeliveryMarketingMarketingMercury Accounting and QuickBooks IntegrationMercury Accounting and QuickBooks IntegrationProcessing and Settling Credit CardsProcessing and Settling Credit CardsEvent PlannerEvent PlannerFTD MercuryFTD MercuryFTD Mercury X3 & X3 Fall DocumentationFTD Mercury X4 Documentation
alt=Merc Tech U OverviewAbout this image

New & Enhanced in FTD Mercury X6

If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!

Support for MapPoint Replacement within Mercury Delivery. The X6 MapPoint Replacement retains the core functionality of the now-retired Microsoft MapPoint product, and introduces key new functionality related to pushpins.

New & Enhanced in FTD Mercury X4

FTD Mercury X4 is compatible with Windows 8, and includes a mobile delivery component—FTD Mercury Mobile Plus (X4). Mobile Plus (X4) includes time-saving features such as:

  • Delivery Routes: See routes, stops, and orders and mark them delivered.
  • Map View a map of the route from your truck to a selected recipient.
  • Directions: View the estimated distance and travel time, along with turn-by-turn directions to the recipient's address.
  • Real-time Delivery Updates: Mark delivery status from your phone and automatically update the delivery status at your shop.
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  • You must be using FTD Mercury X4 or later and Mercury Delivery to use FTD Mercury Mobile with Delivery Routing.
  • When upgrading to FTD Mercury Mobile Plus (X4) from either FTD Mercury Mobile X3 or X3 Fall, completely uninstall X3 or X3 Fall from your mobile device before you install X4 on the device.

New & Enhanced in FTD Mercury X3 Fall

FTD Mercury X3 Fall's centerpiece feature is the Event Planner. In addition, there are several other minor features and enhancements. Additionally, in May 2012, SMS text messaging support was added. In September 2012, FTD Florist Link was significantly enhanced.

New & Enhanced in FTD Mercury X3


FTD Mercury Point of Sale Running FTD Mercury X3
FTD Mercury Point of Sale Running FTD Mercury X3
FTD Mercury Mobile (X3) and Mobile Plus (X4) splash screen
FTD Mercury Mobile (X3) and Mobile Plus (X4) splash screen
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