FTD Mercury Documentation

From FloristWiki

Contents 1 FTD Mercury X3 and FTD Mercury X3 Fall 2 FTD Mercury X2 Fall 3 FTD Mercury X2 4 FTD Mercury X1 5 FTD Mercury X

You can access the complete, current documentation set for FTD Mercury from this central page. Click on one of the general sections and follow links throughout content pages to learn more about features and functionality in FTD Mercury!

FTD Mercury X3 and FTD Mercury X3 Fall

Documentation is common to FTD Mercury X3 and FTD Mercury X3 Fall; if a feature or function is exclusive to FTD Mercury X3 Fall, it will be indicated.

• FTD Mercury X3 & X3 Fall Reference Guide Table of Contents
• Minimum Requirements and Installation Instructions (FTD Mercury X3 | FTD Mercury X3 Fall)
• New and Enhanced in FTD Mercury X3 & X3 Fall
• FTD Mercury Overview
• Basic Operations
• The Mercury Network
• Mercury Messages
• Florist Directory & Search
• Managing Employees
• Customer Management
• Email Management
• Product Maintenance
• Tickets
• Working with Orders
• Automatic Order Processing
• Managing Point of Sale Sessions
• Event Planner (FTD Mercury X3 Fall)
• Design Center
• Dashboard
• Processing and Settling Credit Cards
• Mercury Delivery
• Marketing
• Wire Service Reconciliation
• Accounts Receivable
• Business Reports
• Mercury Accounting and QuickBooks Integration
• FTD Mercury Mobile
• Fax & Email
• FTD Document Center
• Automatic Software Updates
• Multi-Store Capabilities
• Mercury Administration
• Credit Card Authorization Codes
• State and Province Abbreviations
• Debit Cards
• Web Order Interface

Additionally, training videos are available.

FTD Mercury X2 Fall

• FTD Mercury X2 Fall documentation can be accessed from within FTD Mercury by pressing F1 on your keyboard or from the Help menu on the FTD Mercury Main Menu.
• Training videos are available for quick reference subjects.

FTD Mercury X2

• The entire FTD Mercury X2 Reference Guide is available as a PDF.
• Training videos are available for quick reference subjects.

FTD Mercury X1

• The entire FTD Mercury X1 Reference Guide is available as a PDF, as well as a chapter-by-chapter breakdown.
• FTD Mercury X1 continues to use the FTD Mercury X Quick Reference Guide.

FTD Mercury X

• The entire FTD Mercury X Reference Guide is available as a PDF, as well as a chapter-by-chapter breakdown.
• The entire FTD Mercury X Quick Reference Guide is available as a PDF, as well as individual cards.