FTD Mercury Documentation

From FloristWiki

Contents 1 FTD Mercury - General Topics 1.1 Orders 1.2 Searches 1.3 Accounting 1.4 Communication 1.5 Administration and Maintenance 2 FTD Mercury X5 and FTD Mercury X5 Fall 3 FTD Mercury X4 and FTD Mercury X4 Fall 4 FTD Mercury X3 and FTD Mercury X3 Fall 5 FTD Mercury X2 Fall 6 FTD Mercury X2 7 FTD Mercury X1 8 FTD Mercury X

You can access the complete, current documentation set for FTD Mercury from this central page. Click on one of the general sections and follow links throughout content pages to learn more about features and functionality in FTD Mercury!

FTD Mercury - General Topics

• FTD Mercury Overview
• Basic Operations
• State and Province Abbreviations

Orders

• The Mercury Network
• Product Maintenance
• Tickets
• Working with Orders
• Automatic Order Processing
• Managing Point of Sale Sessions
• Event Planner (FTD Mercury X3 Fall)
• Design Center
• Mercury Delivery
• Marketing
• FTD Mercury Mobile
• Web Order Interface

Searches

• Florist Directory & Search

Accounting

• Processing and Settling Credit Cards
• Wire Service Reconciliation
• Accounts Receivable
• Business Reports
• Mercury Accounting and QuickBooks Integration

Communication

• Mercury Messages
• Email Management
• Dashboard
• Fax & Email
• FTD Document Center

Administration and Maintenance

• Managing Employees
• Customer Management
• Automatic Software Updates
• Multi-Store Capabilities
• Mercury Administration
• Credit Card Authorization Codes
• Debit Cards

FTD Mercury X5 and FTD Mercury X5 Fall

Documentation is common to FTD Mercury X5 and FTD Mercury X5 Fall; if a feature or function is exclusive to FTD Mercury X5 Fall, it will be indicated.

• New and Enhanced in FTD Mercury X5 & X5 Fall

FTD Mercury X4 and FTD Mercury X4 Fall

Documentation is common to FTD Mercury X3 and FTD Mercury X3 Fall; if a feature or function is exclusive to FTD Mercury X3 Fall, it will be indicated.

• FTD Mercury X4 Reference Guide Table of Contents
• X4 Minimum Requirements and Installation Instructions
• New and Enhanced in FTD Mercury X4 & X4 Fall

FTD Mercury X3 and FTD Mercury X3 Fall

Documentation is common to FTD Mercury X3 and FTD Mercury X3 Fall; if a feature or function is exclusive to FTD Mercury X3 Fall, it will be indicated.

• FTD Mercury X3 & X3 Fall Reference Guide Table of Contents
• Minimum Requirements and Installation Instructions (FTD Mercury X3 | FTD Mercury X3 Fall)
• New and Enhanced in FTD Mercury X3 & X3 Fall
• FTD Mercury X3 Training Videos are available.

FTD Mercury X2 Fall

• FTD Mercury X2 Fall documentation can be accessed from within FTD Mercury by pressing F1 on your keyboard or from the Help menu on the FTD Mercury Main Menu.
• Training videos are available for quick reference subjects.

FTD Mercury X2

• The entire FTD Mercury X2 Reference Guide is available as a PDF.
• Training videos are available for quick reference subjects.

FTD Mercury X1

• The entire FTD Mercury X1 Reference Guide is available as a PDF, as well as a chapter-by-chapter breakdown.
• FTD Mercury X1 continues to use the FTD Mercury X Quick Reference Guide.

FTD Mercury X

• The entire FTD Mercury X Reference Guide is available as a PDF, as well as a chapter-by-chapter breakdown.
• The entire FTD Mercury X Quick Reference Guide is available as a PDF, as well as individual cards.