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- Searching for Statements (18:44, 24 October 2012)
- Credit and Debit Memos (18:44, 24 October 2012)
- Order Entry Item Window (18:45, 24 October 2012)
- Re-Printing/Re-Faxing/Re-Emailing Statements (18:45, 24 October 2012)
- Generating Statements (18:48, 24 October 2012)
- Statements (18:49, 24 October 2012)
- Receiving Payments on House Accounts (18:56, 24 October 2012)
- Editing Previous Wire Reconciliation Batches (18:57, 24 October 2012)
- Automatic Reconciliation (19:03, 24 October 2012)
- Marketing Letters (19:32, 24 October 2012)
- Email Marketing Campaigns (19:33, 24 October 2012)
- Mercury Marketing Wizard: Campaign Analysis Window (19:34, 24 October 2012)
- Mercury Marketing Wizard: Preview and Edit List Panel (19:34, 24 October 2012)
- Mercury Marketing Wizard: Key Criteria Panel (19:35, 24 October 2012)
- Mercury Marketing Wizard: Welcome Panel (19:35, 24 October 2012)
- Mercury Marketing Wizard: Create Campaign Panel (19:36, 24 October 2012)
- Mercury Marketing Wizard: Save Campaign Panel (19:37, 24 October 2012)
- Adding Additional Orders to the Route (20:06, 24 October 2012)
- Delivery Problem Report (20:11, 24 October 2012)
- Delivery Trip Analysis Report (20:12, 24 October 2012)
- Reprint Route Report (20:12, 24 October 2012)
- Using Garmin GPS Devices for Delivery (20:14, 24 October 2012)
- Follow Up Deliveries (20:15, 24 October 2012)
- Redelivery Window (20:16, 24 October 2012)
- Truck Stop Details Window (20:16, 24 October 2012)
- Handling Truck Returns (20:18, 24 October 2012)
- Logging in to FTD Mercury (12:52, 25 October 2012)
- Responding to Mercury Messages (12:56, 25 October 2012)
- Printing Messages (12:57, 25 October 2012)
- Rejecting Incoming Orders (12:58, 25 October 2012)
- Responding to Outgoing Orders (12:59, 25 October 2012)
- Handling Messages that Require Attention (12:59, 25 October 2012)
- Employee Search Window (13:03, 25 October 2012)
- Product Codes (13:09, 25 October 2012)
- Opening Design Center (13:12, 25 October 2012)
- Output Options Window (13:25, 25 October 2012)
- FTD Mercury Main Menu (13:42, 25 October 2012)
- Setting Up Your Reports Printer (15:44, 25 October 2012)
- The Mercury Network (15:47, 25 October 2012)
- Acknowledging Messages (15:48, 25 October 2012)
- Acknowledgment Window (15:48, 25 October 2012)
- Resume Message (15:52, 25 October 2012)
- Customer Detail Information Window - Order History Tab (15:59, 25 October 2012)
- Customer Search Window (16:00, 25 October 2012)
- Florist Badges (12:42, 29 October 2012)
- FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (13:49, 29 October 2012)
- Florist Link Map Icons (13:56, 29 October 2012)
- Requesting to Become a Featured Florist in Florist Link (13:56, 29 October 2012)
- FTD Florist Link Overview (FTD Florist Link Training Video) (20:42, 29 October 2012)
- Florist Listings in FTD Florist Link (FTD Florist Link Training Video) (20:42, 29 October 2012)