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- Creating Custom Products (FOL Training Video) (13:03, 25 October 2011)
- Setting A Discount without A Promotion Code (FOL Training Video) (13:03, 25 October 2011)
- FTD.ca for Canadian Technology Customers (16:55, 31 October 2011)
- Turning on and Using Address Verification Override (17:45, 1 November 2011)
- New and Enhanced in FTD Mercury X3 & X3 Fall (19:59, 3 November 2011)
- Basic Operations (20:00, 3 November 2011)
- Mercury Messages (20:01, 3 November 2011)
- Managing Employees (20:02, 3 November 2011)
- Customer Management (20:02, 3 November 2011)
- Email Management (20:03, 3 November 2011)
- Product Maintenance (20:03, 3 November 2011)
- Tickets (20:03, 3 November 2011)
- Working with Orders (20:07, 3 November 2011)
- Automatic Order Processing (20:08, 3 November 2011)
- Design Center (20:10, 3 November 2011)
- Dashboard (20:11, 3 November 2011)
- Marketing (20:12, 3 November 2011)
- Wire Service Reconciliation (20:12, 3 November 2011)
- Accounts Receivable (20:12, 3 November 2011)
- Fax & Email (20:13, 3 November 2011)
- FTD Document Center (20:14, 3 November 2011)
- Multi-Store Capabilities (20:14, 3 November 2011)
- Mercury Administration (20:14, 3 November 2011)
- State and Province Abbreviations (20:16, 3 November 2011)
- Customer Detail Information Window - Statistics Tab (19:03, 8 November 2011)
- Creating a Wedding Account/Charging Products to Account (19:17, 8 November 2011)
- Business Reports (19:20, 8 November 2011)
- Mercury Connect Report Center (19:20, 8 November 2011)
- Address Verification (FTD Mercury X3 Training Video) (17:32, 22 November 2011)
- Changing the FTD Mercury Administrator Password (FTD Mercury X3 Training Video) (17:34, 22 November 2011)
- Configuring Printer Form Settings (FTD Mercury X3 Training Video) (17:34, 22 November 2011)
- Creating Your Email Cover Letter (FTD Mercury X3 Training Video) (17:34, 22 November 2011)
- Customizing Your FTD Mercury Client Configuration (FTD Mercury X3 Training Video) (17:35, 22 November 2011)
- FTD Shutdown & FTD Startup (FTD Mercury X3 Training Video) (17:35, 22 November 2011)
- Logging in to FTD Mercury (FTD Mercury X3 Training Video) (17:35, 22 November 2011)
- Order Entry vs. Point of Sale (FTD Mercury X3 Training Video) (17:36, 22 November 2011)
- Sending Wire Out Orders over the Mercury Network (FTD Mercury X3 Training Video) (17:37, 22 November 2011)
- Suspending Your System (FTD Mercury X3 Training Video) (17:37, 22 November 2011)
- Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X3 Training Video) (17:43, 22 November 2011)
- Creating Your Email Delivery Confirmation Template (FTD Mercury X3 Training Video) (17:44, 22 November 2011)
- Email Monitor (FTD Mercury X3 Training Video) (17:44, 22 November 2011)
- Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X3 Training Video) (17:45, 22 November 2011)
- Setting Up Automatic Email Delivery Confirmation (FTD Mercury X3 Training Video) (17:45, 22 November 2011)
- Assigning Products to Designers (FTD Mercury X3 Training Video) (18:01, 22 November 2011)
- Attaching Design Pictures to Orders (FTD Mercury X3 Training Video) (18:02, 22 November 2011)
- Canceling Orders in Order Entry (FTD Mercury X3 Training Video) (18:08, 22 November 2011)
- Changing the Payment Amount for Credit Card Orders (FTD Mercury X3 Training Video) (18:08, 22 November 2011)
- Checking Credit Card Status (FTD Mercury X3 Training Video) (18:08, 22 November 2011)
- Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X3 Training Video) (18:09, 22 November 2011)
- Copying Tickets (FTD Mercury X3 Training Video) (18:09, 22 November 2011)
