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101. Searching for Products Assigned to a Designer ‎(19:34, 8 May 2008)
102. Printing Invoices ‎(19:44, 8 May 2008)
103. Accepting a Gift Card Payment in Order Entry ‎(13:25, 9 May 2008)
104. Accepting a Gift Card Payment in Point of Sale ‎(13:26, 9 May 2008)
105. Placing Refund Value on an FTD Gift Card Using One-Click Refunds ‎(13:29, 9 May 2008)
106. Setting your Home Location ‎(14:14, 9 May 2008)
107. Removing a Previous Route from the GPS Device ‎(14:17, 9 May 2008)
108. Uploading Routes to the GPS Device ‎(14:20, 9 May 2008)
109. Accessing a Route on the GPS Device ‎(14:21, 9 May 2008)
110. Getting Directions from Your Current Location to Your Home Location ‎(14:22, 9 May 2008)
111. Selling a Gift Card ‎(18:04, 9 May 2008)
112. Adding Value to a Gift Card ‎(18:09, 9 May 2008)
113. How to Use the What's New Button ‎(19:58, 13 May 2008)
114. How to Use the What's New Button: Take 2 ‎(14:13, 14 May 2008)
115. How to Use the What's New Button: Take 3 ‎(14:41, 14 May 2008)
116. How to Use the What's New Button: Take 4 ‎(13:30, 20 May 2008)
117. Message Center Demo ‎(17:30, 22 May 2008)
118. Removing Funerals from the Funeral Log ‎(18:48, 27 May 2008)
119. F1 Online Help in FTD Mercury X ‎(18:53, 28 May 2008)
120. Order Entry and Point of Sale Windows New Features Demo ‎(20:55, 28 May 2008)
121. FTD Mercury X Quick Reference Guide ‎(22:03, 28 May 2008)
122. Handling Incoming Orders Demo ‎(18:52, 5 June 2008)
123. Processing Outgoing Wire Orders Demo ‎(13:47, 6 June 2008)
124. Processing Phoned-in Orders ‎(18:44, 13 June 2008)
125. FTD Mercury X Video Demonstrations ‎(14:30, 26 June 2008)
126. Test ‎(20:36, 22 September 2008)
127. FTD Mercury X Reference Guide ‎(14:16, 14 October 2008)
128. Boston Road Show Technology Presentations ‎(19:08, 24 October 2008)
129. FTD Mercury X1 Reference Guide ‎(19:02, 12 November 2008)
130. Mercury Advantage CD Installation Instructions ‎(23:48, 1 December 2008)
131. FTDMercuryFeedback ‎(17:45, 11 December 2008)
132. How To: Refunding Entire Sales with One-Click Refunds ‎(17:19, 23 February 2009)
133. Florist Training Schedule ‎(19:38, 30 April 2009)
134. General Hotel Information ‎(20:43, 30 April 2009)
135. Hotel Information ‎(20:53, 30 April 2009)
136. X1Web ‎(15:16, 16 June 2009)
137. X1 Webinar ‎(15:19, 16 June 2009)
138. Mercury Marketing Webinar (Time: 1.5 hours) ‎(15:27, 16 June 2009)
139. Advanced Class Training ‎(20:41, 2 July 2009)
140. FTD Mercury Main Menu Overview (X1 Video) ‎(23:02, 10 November 2009)
141. Order Life Cycle (X1 Video) ‎(23:36, 10 November 2009)
142. Usergroup:TEST ‎(21:01, 13 November 2009)
143. No Access ‎(21:46, 23 November 2009)
144. Test Page 2 ‎(21:50, 23 November 2009)
145. Usergroup:MercuryConnect ‎(21:43, 1 December 2009)
146. Customizing Your FTD Mercury Client Configuration (X1 Video) ‎(23:53, 10 December 2009)
147. Adding Employees (Mercury Connect Video) ‎(20:59, 11 January 2010)
148. Configuring Printer Form Settings (Mercury Connect Video) ‎(21:00, 11 January 2010)
149. FTD Mercury Main Menu Overview (Mercury Connect Video) ‎(21:07, 11 January 2010)
150. Order Entry vs. Point of Sale (Mercury Connect Video) ‎(21:08, 11 January 2010)
151. Message Center (Mercury Connect Video) ‎(21:08, 11 January 2010)
152. Entering Local Orders (Mercury Connect Video) ‎(21:08, 11 January 2010)
153. Sending Wire Out Orders over the Mercury Network (Mercury Connect Video) ‎(21:09, 11 January 2010)
154. Cash & Carry Sales (Mercury Connect Video) ‎(21:09, 11 January 2010)
155. Handling Wire In Orders from the Mercury Network (Mercury Connect Video) ‎(21:09, 11 January 2010)
156. Address Verification (Mercury Connect Video) ‎(21:14, 11 January 2010)
157. FTD Shutdown & FTD Startup (Mercury Connect Video) ‎(21:15, 11 January 2010)
158. Manually Sending Delivery Confirmations for Wire In Orders (Mercury Connect Video) ‎(21:16, 11 January 2010)
159. Configuring Automatic Delivery Confirmations for Wire In Orders (Mercury Connect Video) ‎(21:16, 11 January 2010)
160. Setting Up Automatic Email Delivery Confirmations (Mercury Connect Video) ‎(21:16, 11 January 2010)
161. Adding Products (Mercury Connect Video) ‎(21:17, 11 January 2010)
162. Searching for Products (Mercury Connect Video) ‎(21:17, 11 January 2010)
163. Quick Picks (Mercury Connect Video) ‎(21:17, 11 January 2010)
164. Adding Customers (Mercury Connect Video) ‎(21:18, 11 January 2010)
165. Credit & Debit Memos (Mercury Connect Video) ‎(21:18, 11 January 2010)
166. Customer Order History (Mercury Connect Video) ‎(21:18, 11 January 2010)
167. Generating Statements (Mercury Connect Video) ‎(21:19, 11 January 2010)
168. Receiving Payments in Order Entry (Mercury Connect Video) ‎(21:19, 11 January 2010)
169. Receiving Payments in Point of Sale (Mercury Connect Video) ‎(21:19, 11 January 2010)
170. Reprinting & Emailing Invoices (Mercury Connect Video) ‎(21:19, 11 January 2010)
171. Searching for Customers (Mercury Connect Video) ‎(21:19, 11 January 2010)
172. Setting up House Accounts (Mercury Connect Video) ‎(21:20, 11 January 2010)
173. Adding Abbrevation Codes (Mercury Connect Video) ‎(21:20, 11 January 2010)
174. Adding Product Categories in Mercury Administration (Mercury Connect Video) ‎(21:20, 11 January 2010)
175. Configuring Credit Cards in Mercury Administration (Mercury Connect Video) ‎(21:20, 11 January 2010)
176. Configuring House Accounts in Mercury Administration (Mercury Connect Video) ‎(21:21, 11 January 2010)
177. Configuring Point of Sale in Mercury Administration (Mercury Connect Video) ‎(21:21, 11 January 2010)
178. Configuring Printer Routing in Mercury Administration (Mercury Connect Video) ‎(21:21, 11 January 2010)
179. Configuring Store Settings in Mercury Administration (Mercury Connect Video) ‎(21:21, 11 January 2010)
180. Delivery Zones and Fees (Mercury Connect Video) ‎(21:22, 11 January 2010)
181. Setting Printing Defaults in Mercury Administration (Mercury Connect Video) ‎(21:22, 11 January 2010)
182. Updating Tax Codes in Mercury Administration (Mercury Connect Video) ‎(21:22, 11 January 2010)
183. Creating a Holiday Email Marketing Campaign (Mercury Connect Video) ‎(21:24, 11 January 2010)
184. Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Video) ‎(21:24, 11 January 2010)
185. Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Video) ‎(21:24, 11 January 2010)
186. Creating a Reminder Email Marketing Campaign (Mercury Connect Video) ‎(21:25, 11 January 2010)
187. Credit Card Settlement History Report (Mercury Connect Video) ‎(21:25, 11 January 2010)
188. Sales Summary Report (Mercury Connect Video) ‎(21:25, 11 January 2010)
189. Sales Tax Report (Mercury Connect Video) ‎(21:26, 11 January 2010)
190. Canceling and Refunding Orders in Point of Sale (Mercury Connect Video) ‎(21:26, 11 January 2010)
191. Entering the Opening Balance in Point of Sale (Mercury Connect Video) ‎(21:26, 11 January 2010)
192. Issuing a Refund Using Point of Sale (Mercury Connect Video) ‎(21:26, 11 January 2010)
193. No Sale Transactions (Mercury Connect Video) ‎(21:27, 11 January 2010)
194. Performing a Z-Out at the End of the Day (Mercury Connect Video) ‎(21:27, 11 January 2010)
195. Reprinting Receipts (Mercury Connect Video) ‎(21:27, 11 January 2010)
196. Using Point of Sale for Paid In and Paid Out Transactions (Mercury Connect Video) ‎(21:27, 11 January 2010)
197. Canceling Orders in Order Entry (Mercury Connect Video) ‎(21:29, 11 January 2010)
198. Checking Credit Card Status (Mercury Connect Video) ‎(21:29, 11 January 2010)
199. Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Video) ‎(21:29, 11 January 2010)
200. Copying Tickets (Mercury Connect Video) ‎(21:35, 11 January 2010)
201. Design Center (Mercury Connect Video) ‎(21:36, 11 January 2010)
202. Facility Search (Mercury Connect Video) ‎(21:36, 11 January 2010)
203. Funeral Log (Mercury Connect Video) ‎(21:36, 11 January 2010)
204. Handling Phoned-In Orders (Mercury Connect Video) ‎(21:36, 11 January 2010)
205. Issuing a Refund Using Order Entry (Mercury Connect Video) ‎(21:37, 11 January 2010)
206. Marking Orders Delivered in Ticket Search (Mercury Connect Video) ‎(21:37, 11 January 2010)
207. Marking Pickup Orders as C.O.D. (Mercury Connect Video) ‎(21:37, 11 January 2010)
208. Order Life Cycle (Mercury Connect Video) ‎(21:38, 11 January 2010)
209. Phoning Out Orders (Mercury Connect Video) ‎(21:38, 11 January 2010)
210. Resending Rejected Wire Out Orders (Mercury Connect Video) ‎(21:39, 11 January 2010)
211. Searching for Orders and Tickets (Mercury Connect Video) ‎(21:39, 11 January 2010)
212. Taking Orders for Pickup (Mercury Connect Video) ‎(21:39, 11 January 2010)
213. Ticket Status (Mercury Connect Video) ‎(21:40, 11 January 2010)
214. Answering Incoming Ask Messages (Mercury Connect Video) ‎(22:02, 11 January 2010)
215. Applying Email Templates in Mercury Administration (Mercury Connect Video) ‎(22:02, 11 January 2010)
216. Canceling a Wire Out Order (Mercury Connect Video) ‎(22:03, 11 January 2010)
217. Changing the FTD Mercury Administrator Password (Mercury Connect Video) ‎(22:03, 11 January 2010)
218. Confirming an Incoming Cancel Request (Mercury Connect Video) ‎(22:04, 11 January 2010)
219. Creating and Sending Your Received Messages List (Mercury Connect Video) ‎(22:04, 11 January 2010)
220. Creating Your Email Cover Letter (Mercury Connect Video) ‎(22:05, 11 January 2010)
221. Creating Your Email Delivery Confirmation Template (Mercury Connect Video) ‎(22:05, 11 January 2010)
222. Customizing Your FTD Mercury Client Configuration (Mercury Connect Video) ‎(22:06, 11 January 2010)
223. Denying an Incoming Cancel Request (Mercury Connect Video) ‎(22:06, 11 January 2010)
224. Email Monitor (Mercury Connect Video) ‎(22:06, 11 January 2010)
225. Handling Incoming Price Change Requests (Mercury Connect Video) ‎(22:07, 11 January 2010)
226. Resuming Your Previously Suspended System (Mercury Connect Video) ‎(22:07, 11 January 2010)
227. Sending Ask Messages (Mercury Connect Video) ‎(22:08, 11 January 2010)
228. Sending Price Change Requests (Mercury Connect Video) ‎(22:08, 11 January 2010)
229. Suspending Your System (Mercury Connect Video) ‎(22:08, 11 January 2010)
230. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Video) ‎(22:11, 11 January 2010)
231. Copying Files to and from Mercury Connect (Mercury Connect Video) ‎(18:59, 12 January 2010)
232. Unpacking Your Equipment (Mercury Connect Video) ‎(19:10, 12 January 2010)
233. Loading the Receipt Printer Paper (Mercury Connect Video) ‎(19:12, 12 January 2010)
234. Changing Your FTD Mercury Administrator Password (Mercury Connect Video) ‎(19:18, 12 January 2010)
235. Connecting Your Point of Sale Hardware (Mercury Connect Video) ‎(19:20, 12 January 2010)
236. Connecting the USB Devices (Mercury Connect Video) ‎(19:21, 12 January 2010)
237. Getting Help in Mercury Connect (Mercury Connect Video) ‎(19:26, 12 January 2010)
238. Mercury Connect Setup Questionnaire ‎(21:48, 12 January 2010)
239. Connecting and Disconnecting from Mercury Connect (Mercury Connect Video) ‎(21:39, 13 January 2010)
240. Launching Mercury Connect for the First Time (Mercury Connect Video) ‎(21:42, 13 January 2010)
241. Installing the Mercury Connect Client Software (Mercury Connect Video) ‎(21:44, 13 January 2010)
242. FTD FastPay ‎(14:33, 6 April 2010)
243. Estimated Times for Credit Card Conversion ‎(22:29, 13 April 2010)
244. SQL 2005 Express Installation Instructions ‎(16:10, 14 April 2010)
245. SQL 2005 Standard Installation Instructions ‎(16:11, 14 April 2010)
246. Video Test Page ‎(17:03, 14 April 2010)
247. FTD Mercury X2 New & Enhanced Features Video - Large ‎(17:10, 14 April 2010)
248. FTD Mercury X2 New & Enhanced Features Video - Medium ‎(17:11, 14 April 2010)
249. FTD Mercury X2 New & Enhanced Features Video - Small ‎(17:13, 14 April 2010)
250. FTD Mercury X1 Installation Instructions ‎(17:36, 14 April 2010)
251. FTD Mercury X2 New & Enhanced Features ‎(17:28, 15 April 2010)
252. FTD Mercury X2 New & Enhanced Sales Information ‎(17:52, 15 April 2010)
253. Changes for British Columbia Florists ‎(17:40, 22 June 2010)
254. Changes for Nova Scotia Florists ‎(17:41, 22 June 2010)
255. Changes for Ontario Florists ‎(17:41, 22 June 2010)
256. Changes for All Other Canadian Florists ‎(17:43, 22 June 2010)
257. Changements Pour Tous Les Autres Fleuristes Canadiens ‎(14:13, 23 June 2010)
258. Dashboard (FTD Mercury X) ‎(17:58, 9 July 2010)
259. FTD Mercury X2 ‎(18:08, 9 July 2010)
260. System Login Window ‎(18:36, 9 July 2010)
261. Receiving Orders and Messages ‎(19:07, 9 July 2010)
262. Connecting to Network Printers ‎(19:07, 9 July 2010)
263. Receipt Printer Settings Window ‎(20:36, 9 July 2010)
264. Checking Your Windows Default Printer ‎(20:56, 9 July 2010)
265. About Mercury Delivery Processing Application Window ‎(16:21, 12 July 2010)
266. Select Routing Progress Window ‎(20:56, 12 July 2010)
267. Follow Up Deliveries Window ‎(21:36, 12 July 2010)
268. Wrapping Up Routes ‎(21:38, 12 July 2010)
269. Truck Return Window ‎(21:55, 12 July 2010)
270. Delivery Zone Report ‎(17:00, 13 July 2010)
271. Delivery Reports ‎(17:03, 13 July 2010)
272. Delivery Report ‎(17:06, 13 July 2010)
273. Delivery Report Window ‎(17:07, 13 July 2010)
274. Non Routed Orders Report ‎(17:11, 13 July 2010)
275. Both Routed and Non Routed Orders Report ‎(17:13, 13 July 2010)
276. Delivered Orders Report ‎(17:14, 13 July 2010)
277. Product Maintenance (FTD Mercury X) ‎(15:40, 14 July 2010)
278. Searching for Products (FTD Mercury X) ‎(15:58, 14 July 2010)
279. Searching for Products ‎(16:00, 14 July 2010)
280. Multiple Price Points ‎(16:31, 14 July 2010)
281. Coupons ‎(16:34, 14 July 2010)
282. Delivery Zones and Fees ‎(16:35, 14 July 2010)
283. Bar Code Window ‎(16:39, 14 July 2010)
284. Copying Care Instructions ‎(16:42, 14 July 2010)
285. Quick Picks ‎(16:45, 14 July 2010)
286. Product Entry Window ‎(17:15, 14 July 2010)
287. Product Search Window ‎(17:35, 14 July 2010)
288. Editing Custom Products on Your FOL Web Site ‎(21:49, 14 July 2010)
289. Deactivating Custom Products on Your FOL Web Site ‎(21:51, 14 July 2010)
290. Changing the Price for Products on Your FOL Web Site ‎(21:52, 14 July 2010)
291. Enabling Dashboard ‎(21:29, 15 July 2010)
292. Your Message Window ‎(22:42, 15 July 2010)
293. Setting the Weather Gadget Location ‎(22:42, 15 July 2010)
294. Configuring the Unattached Mercury Message Threshold ‎(22:43, 15 July 2010)
295. FTD Mercury X2 Fall Documentation ‎(14:48, 19 August 2010)
296. Generate Statements Window ‎(15:42, 31 August 2010)
297. View Statements Window ‎(16:18, 31 August 2010)
298. Accessing the HouseAccount Screen ‎(16:22, 31 August 2010)
299. Setting Up House Account Defaults ‎(16:22, 31 August 2010)
300. Generating Aged Analysis Reports ‎(16:23, 31 August 2010)
301. Finance Charges Window ‎(16:44, 31 August 2010)
302. Aged Analysis Report Window ‎(17:07, 31 August 2010)
303. House Account Tab ‎(17:48, 31 August 2010)
304. Statement Search Window ‎(16:10, 7 September 2010)
305. Output Statements Window ‎(16:38, 7 September 2010)
306. What's New ‎(16:51, 30 September 2010)
307. FTD Mercury X Training Videos ‎(18:45, 30 September 2010)
308. Finding What's New in FTD Mercury X Video Demonstration ‎(18:47, 30 September 2010)
309. New Features in Order Entry and Point of Sale Video Demonstration ‎(18:47, 30 September 2010)
310. Message Center Video Demonstration ‎(18:48, 30 September 2010)
311. Searching for Tickets Video Demonstration ‎(18:48, 30 September 2010)
312. Processing Incoming Orders Video Demonstration ‎(18:48, 30 September 2010)
313. Processing Incoming Phone Orders Video Demonstration ‎(18:48, 30 September 2010)
314. Processing Outgoing Wire Orders Video Demonstration ‎(18:49, 30 September 2010)
315. Mercury Direct: What's New ‎(21:21, 30 September 2010)
316. Creating a Holiday Email Marketing Campaign (X1 Video) ‎(21:24, 30 September 2010)
317. Address Verification (X1 Video) ‎(21:31, 30 September 2010)
318. Changing the FTD Mercury Administrator Password (X1 Video) ‎(21:31, 30 September 2010)
319. Configuring Printer Form Settings (X1 Video) ‎(21:32, 30 September 2010)
320. Creating Your Email Cover Letter (X1 Video) ‎(21:33, 30 September 2010)
321. FTD Shutdown & FTD Startup (X1 Video) ‎(21:33, 30 September 2010)
322. Order Entry vs. Point of Sale (X1 Video) ‎(21:35, 30 September 2010)
323. Resuming Your Previously Suspended System (X1 Video) ‎(21:35, 30 September 2010)
324. Suspending Your System (X1 Video) ‎(21:35, 30 September 2010)
325. Manually Sending Delivery Confirmations for Wire In Orders (X1 Video) ‎(21:36, 30 September 2010)
326. Applying Email Templates in Mercury Administration (X1 Video) ‎(21:36, 30 September 2010)
327. Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video) ‎(21:36, 30 September 2010)
328. Creating Your Email Delivery Confirmation Template (X1 Video) ‎(21:37, 30 September 2010)
329. Email Monitor (X1 Video) ‎(21:37, 30 September 2010)
330. Setting Up Automatic Email Delivery Confirmations (X1 Video) ‎(21:37, 30 September 2010)
331. Adding Customers (X1 Video) ‎(21:38, 30 September 2010)
332. Credit & Debit Memos (X1 Video) ‎(21:38, 30 September 2010)
333. Customer Order History (X1 Video) ‎(21:38, 30 September 2010)
334. Generating Statements (X1 Video) ‎(21:38, 30 September 2010)
335. Receiving Payments in Order Entry (X1 Video) ‎(21:38, 30 September 2010)
336. Receiving Payments in Point of Sale (X1 Video) ‎(21:39, 30 September 2010)
337. Reprinting & Emailing Invoices (X1 Video) ‎(21:39, 30 September 2010)
338. Searching for Customers (X1 Video) ‎(21:39, 30 September 2010)
339. Setting up House Accounts (X1 Video) ‎(21:39, 30 September 2010)
340. Canceling Orders in Order Entry (X1 Video) ‎(21:42, 30 September 2010)
341. Canceling and Refunding Orders in Point of Sale (X1 Video) ‎(21:43, 30 September 2010)
342. Cash & Carry Sales (X1 Video) ‎(21:43, 30 September 2010)
343. Checking Credit Card Status (X1 Video) ‎(21:43, 30 September 2010)
344. Checking for Incomplete, Filed, and Pending Orders (X1 Video) ‎(21:43, 30 September 2010)
345. Copying Tickets (X1 Video) ‎(21:44, 30 September 2010)
346. Design Center (X1 Video) ‎(21:44, 30 September 2010)
347. Entering Local Orders (X1 Video) ‎(21:44, 30 September 2010)
348. Facility Search (X1 Video) ‎(21:47, 30 September 2010)
349. Funeral Log (X1 Video) ‎(21:47, 30 September 2010)
350. Handling Phoned-In Orders (X1 Video) ‎(21:47, 30 September 2010)

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