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  1. Design Center (Mercury Connect Video) ‎(21:36, 11 January 2010)
  2. Facility Search (Mercury Connect Video) ‎(21:36, 11 January 2010)
  3. Funeral Log (Mercury Connect Video) ‎(21:36, 11 January 2010)
  4. Handling Phoned-In Orders (Mercury Connect Video) ‎(21:36, 11 January 2010)
  5. Issuing a Refund Using Order Entry (Mercury Connect Video) ‎(21:37, 11 January 2010)
  6. Marking Orders Delivered in Ticket Search (Mercury Connect Video) ‎(21:37, 11 January 2010)
  7. Marking Pickup Orders as C.O.D. (Mercury Connect Video) ‎(21:37, 11 January 2010)
  8. Order Life Cycle (Mercury Connect Video) ‎(21:38, 11 January 2010)
  9. Phoning Out Orders (Mercury Connect Video) ‎(21:38, 11 January 2010)
  10. Resending Rejected Wire Out Orders (Mercury Connect Video) ‎(21:39, 11 January 2010)
  11. Searching for Orders and Tickets (Mercury Connect Video) ‎(21:39, 11 January 2010)
  12. Taking Orders for Pickup (Mercury Connect Video) ‎(21:39, 11 January 2010)
  13. Ticket Status (Mercury Connect Video) ‎(21:40, 11 January 2010)
  14. Answering Incoming Ask Messages (Mercury Connect Video) ‎(22:02, 11 January 2010)
  15. Applying Email Templates in Mercury Administration (Mercury Connect Video) ‎(22:02, 11 January 2010)
  16. Canceling a Wire Out Order (Mercury Connect Video) ‎(22:03, 11 January 2010)
  17. Changing the FTD Mercury Administrator Password (Mercury Connect Video) ‎(22:03, 11 January 2010)
  18. Confirming an Incoming Cancel Request (Mercury Connect Video) ‎(22:04, 11 January 2010)
  19. Creating and Sending Your Received Messages List (Mercury Connect Video) ‎(22:04, 11 January 2010)
  20. Creating Your Email Cover Letter (Mercury Connect Video) ‎(22:05, 11 January 2010)
  21. Creating Your Email Delivery Confirmation Template (Mercury Connect Video) ‎(22:05, 11 January 2010)
  22. Customizing Your FTD Mercury Client Configuration (Mercury Connect Video) ‎(22:06, 11 January 2010)
  23. Denying an Incoming Cancel Request (Mercury Connect Video) ‎(22:06, 11 January 2010)
  24. Email Monitor (Mercury Connect Video) ‎(22:06, 11 January 2010)
  25. Handling Incoming Price Change Requests (Mercury Connect Video) ‎(22:07, 11 January 2010)
  26. Resuming Your Previously Suspended System (Mercury Connect Video) ‎(22:07, 11 January 2010)
  27. Sending Ask Messages (Mercury Connect Video) ‎(22:08, 11 January 2010)
  28. Sending Price Change Requests (Mercury Connect Video) ‎(22:08, 11 January 2010)
  29. Suspending Your System (Mercury Connect Video) ‎(22:08, 11 January 2010)
  30. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Video) ‎(22:11, 11 January 2010)
  31. Copying Files to and from Mercury Connect (Mercury Connect Video) ‎(18:59, 12 January 2010)
  32. Unpacking Your Equipment (Mercury Connect Video) ‎(19:10, 12 January 2010)
  33. Loading the Receipt Printer Paper (Mercury Connect Video) ‎(19:12, 12 January 2010)
  34. Changing Your FTD Mercury Administrator Password (Mercury Connect Video) ‎(19:18, 12 January 2010)
  35. Connecting Your Point of Sale Hardware (Mercury Connect Video) ‎(19:20, 12 January 2010)
  36. Connecting the USB Devices (Mercury Connect Video) ‎(19:21, 12 January 2010)
  37. Getting Help in Mercury Connect (Mercury Connect Video) ‎(19:26, 12 January 2010)
  38. Mercury Connect Setup Questionnaire ‎(21:48, 12 January 2010)
  39. Connecting and Disconnecting from Mercury Connect (Mercury Connect Video) ‎(21:39, 13 January 2010)
  40. Launching Mercury Connect for the First Time (Mercury Connect Video) ‎(21:42, 13 January 2010)
  41. Installing the Mercury Connect Client Software (Mercury Connect Video) ‎(21:44, 13 January 2010)
  42. FTD FastPay ‎(14:33, 6 April 2010)
  43. Estimated Times for Credit Card Conversion ‎(22:29, 13 April 2010)
  44. SQL 2005 Express Installation Instructions ‎(16:10, 14 April 2010)
  45. SQL 2005 Standard Installation Instructions ‎(16:11, 14 April 2010)
  46. Video Test Page ‎(17:03, 14 April 2010)
  47. FTD Mercury X2 New & Enhanced Features Video - Large ‎(17:10, 14 April 2010)
  48. FTD Mercury X2 New & Enhanced Features Video - Medium ‎(17:11, 14 April 2010)
  49. FTD Mercury X2 New & Enhanced Features Video - Small ‎(17:13, 14 April 2010)
  50. FTD Mercury X1 Installation Instructions ‎(17:36, 14 April 2010)
  51. FTD Mercury X2 New & Enhanced Features ‎(17:28, 15 April 2010)
  52. FTD Mercury X2 New & Enhanced Sales Information ‎(17:52, 15 April 2010)
  53. Changes for British Columbia Florists ‎(17:40, 22 June 2010)
  54. Changes for Nova Scotia Florists ‎(17:41, 22 June 2010)
  55. Changes for Ontario Florists ‎(17:41, 22 June 2010)
  56. Changes for All Other Canadian Florists ‎(17:43, 22 June 2010)
  57. Changements Pour Tous Les Autres Fleuristes Canadiens ‎(14:13, 23 June 2010)
  58. Dashboard (FTD Mercury X) ‎(17:58, 9 July 2010)
  59. FTD Mercury X2 ‎(18:08, 9 July 2010)
  60. System Login Window ‎(18:36, 9 July 2010)
  61. Receiving Orders and Messages ‎(19:07, 9 July 2010)
  62. Connecting to Network Printers ‎(19:07, 9 July 2010)
  63. Receipt Printer Settings Window ‎(20:36, 9 July 2010)
  64. Checking Your Windows Default Printer ‎(20:56, 9 July 2010)
  65. About Mercury Delivery Processing Application Window ‎(16:21, 12 July 2010)
  66. Select Routing Progress Window ‎(20:56, 12 July 2010)
  67. Follow Up Deliveries Window ‎(21:36, 12 July 2010)
  68. Wrapping Up Routes ‎(21:38, 12 July 2010)
  69. Truck Return Window ‎(21:55, 12 July 2010)
  70. Delivery Zone Report ‎(17:00, 13 July 2010)
  71. Delivery Reports ‎(17:03, 13 July 2010)
  72. Delivery Report ‎(17:06, 13 July 2010)
  73. Delivery Report Window ‎(17:07, 13 July 2010)
  74. Non Routed Orders Report ‎(17:11, 13 July 2010)
  75. Both Routed and Non Routed Orders Report ‎(17:13, 13 July 2010)
  76. Delivered Orders Report ‎(17:14, 13 July 2010)
  77. Product Maintenance (FTD Mercury X) ‎(15:40, 14 July 2010)
  78. Searching for Products (FTD Mercury X) ‎(15:58, 14 July 2010)
  79. Searching for Products ‎(16:00, 14 July 2010)
  80. Multiple Price Points ‎(16:31, 14 July 2010)
  81. Coupons ‎(16:34, 14 July 2010)
  82. Delivery Zones and Fees ‎(16:35, 14 July 2010)
  83. Bar Code Window ‎(16:39, 14 July 2010)
  84. Copying Care Instructions ‎(16:42, 14 July 2010)
  85. Quick Picks ‎(16:45, 14 July 2010)
  86. Product Entry Window ‎(17:15, 14 July 2010)
  87. Product Search Window ‎(17:35, 14 July 2010)
  88. Editing Custom Products on Your FOL Web Site ‎(21:49, 14 July 2010)
  89. Deactivating Custom Products on Your FOL Web Site ‎(21:51, 14 July 2010)
  90. Changing the Price for Products on Your FOL Web Site ‎(21:52, 14 July 2010)
  91. Enabling Dashboard ‎(21:29, 15 July 2010)
  92. Your Message Window ‎(22:42, 15 July 2010)
  93. Setting the Weather Gadget Location ‎(22:42, 15 July 2010)
  94. Configuring the Unattached Mercury Message Threshold ‎(22:43, 15 July 2010)
  95. FTD Mercury X2 Fall Documentation ‎(14:48, 19 August 2010)
  96. Generate Statements Window ‎(15:42, 31 August 2010)
  97. View Statements Window ‎(16:18, 31 August 2010)
  98. Accessing the HouseAccount Screen ‎(16:22, 31 August 2010)
  99. Setting Up House Account Defaults ‎(16:22, 31 August 2010)
  100. Generating Aged Analysis Reports ‎(16:23, 31 August 2010)

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