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- 15:51, 4 March 2011 (hist) (diff) Selling New Gift Cards (New page: Selling gift cards is essentially the same as selling any other product in your FTD Mercury database, except that when you sell a gift card, you activate the gift card with the value of th...)
- 15:47, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Working with Orders)
- 15:47, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Working with Orders)
- 13:47, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Working with Orders)
- 13:29, 4 March 2011 (hist) (diff) Setting Up IVR
- 13:29, 4 March 2011 (hist) (diff) Setting Up IVR
- 13:28, 4 March 2011 (hist) (diff) Setting Up IVR (New page: Setting up IVR phones is very similar to setting up your wireless delivery confirmation phones. IVR allows you to use ANY wireless phone with caller ID. However, you first must set up a pa...)
- 13:25, 4 March 2011 (hist) (diff) Viewing Order Details (Products) (New page: You can view details of an order, such as invoice number, sale date, products, etc., from within Mercury Delivery. '''To view the details of an order:''' #In the [[Delivery Snapshot Windo...) (top)
- 13:24, 4 March 2011 (hist) (diff) Adding Additional Orders to the Route (New page: You can add orders to the delivery route that do not already display in the Orders for Zone(s) section on the left hand side of the window. You can either add all orders within a particula...)
- 13:22, 4 March 2011 (hist) (diff) Select Saved Routes Window (New page: The Select Saved Routes window allows you to select routes that you have previously saved in the Create Routes window. By default, this window displays the routes for the same range as spe...) (top)
- 13:21, 4 March 2011 (hist) (diff) Editing Saved (Incomplete) Routes (New page: If you saved a route to complete later, you can open it back up to complete it by clicking the Saved Routes toolbar button on the Delivery Snapshot window. The Select Saved Routes window o...)
- 13:19, 4 March 2011 (hist) (diff) Viewing the Route Details (New page: You can only modify a route that has the On Truck delivery status (see Modifying Delivery Routes. You can, however, view any route in a view-only mode. '''To view the route details:''...)
- 13:15, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Delivery)
- 13:15, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Delivery)
- 13:14, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Delivery)
- 13:13, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Delivery)
- 13:12, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Delivery)
- 13:12, 4 March 2011 (hist) (diff) Tracking Phone Location (With No Orders Downloaded) (New page: If you have the GPS upgrade, you can track the location of your wireless delivery phones when orders are NOT downloaded to the phone. If no orders are downloaded to the phone, you must tra...)
- 13:10, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Delivery)
- 13:09, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Delivery)
- 12:47, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Accounts Receivable)
- 12:47, 4 March 2011 (hist) (diff) Validating that Statements Were Emailed or Faxed (top)
- 12:47, 4 March 2011 (hist) (diff) Validating that Statements Were Emailed or Faxed (New page: The best way to view the status of the faxes and email messages is through the Life Cycle tab of the ...)
- 12:44, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Customer Management)
- 12:43, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Accounts Receivable)
- 12:33, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Accounts Receivable)
- 12:32, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Accounts Receivable)
- 12:26, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Messages)
- 12:25, 4 March 2011 (hist) (diff) Opening Orders Related to Messages (New page: For any message that already has an associated order in your system, when you double-click the message in the results list, Order Entry opens the order associated with the message, allowin...) (top)
- 12:24, 4 March 2011 (hist) (diff) Deleting Messages from Message Center (New page: Certain messages can be deleted from Message Center entirely: *General (GEN) messages *Unattached, non-FTD orders In the case of General messages, this allows you to keep the Message Cen...) (top)
- 12:24, 4 March 2011 (hist) (diff) Rejecting Incoming Orders (New page: You may need to reject an incoming order. Some reasons for doing so include it is past your delivery cutoff time, the order is outside of your delivery area, or you do n...)
- 12:22, 4 March 2011 (hist) (diff) Acknowledgment Window (New page: The Acknowledgment window opens when you respond to a message and select Acknowledge as the response. You can only acknowledge the following message types: *Incoming Answer (ANS) messages...)
- 12:21, 4 March 2011 (hist) (diff) Acknowledging Messages
- 12:19, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Messages)
- 12:19, 4 March 2011 (hist) (diff) SUSpend and RESume Messages (SUSpend and RESume Messages moved to Suspend and Resume Messages) (top)
- 12:19, 4 March 2011 (hist) (diff) m Suspend and Resume Messages (SUSpend and RESume Messages moved to Suspend and Resume Messages)
- 12:18, 4 March 2011 (hist) (diff) Suspend and Resume Messages
- 12:17, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Messages)
- 12:16, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Messages)
- 12:15, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Messages)
- 12:13, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Messages)
- 12:12, 4 March 2011 (hist) (diff) Message Response Window (New page: This window is used to respond to a Mercury Message. The message types that use this window are the Ask, Answer, Cancellation, Confirmation, Deny, Forward, and Reject messages. '''To comp...)
- 12:11, 4 March 2011 (hist) (diff) Message Responses (top)
- 12:10, 4 March 2011 (hist) (diff) Message Responses
- 12:10, 4 March 2011 (hist) (diff) Message Responses (New page: Depending on the type of message being responded to, similar windows open when you select the message type from the Mercury Message menu. Messages that use this type of window include: ...)
- 12:09, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Mercury Messages)
- 12:05, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Dashboard)
- 12:05, 4 March 2011 (hist) (diff) Configuring the Unattached Mercury Message Alert Threshold (New page: By default, the Mercury Messages button will pulse when an order has been unattached for 60 minutes. You can change this interval in Mercury Administration. '''To change the unattached Me...) (top)
- 12:04, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Processing and Settling Credit Cards)
- 12:02, 4 March 2011 (hist) (diff) FTD Mercury X3 & X3 Fall Reference Guide Table of Contents (→Managing Point of Sale Sessions)
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