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- Viewing Customer Statistics (20:58, 14 July 2011)
- Purge Customers Window (21:00, 14 July 2011)
- Customer Detail Information Window (21:00, 14 July 2011)
- Viewing Order History for a Customer (21:03, 14 July 2011)
- Marking Orders Delivered from Order History (21:08, 14 July 2011)
- Customer Detail Information Window - House Account Tab (21:24, 14 July 2011)
- Customer Detail Information Window - Statement Tab (21:26, 14 July 2011)
- Customer Detail Information Window - Standing Order Tab (21:26, 14 July 2011)
- Report Center: Customer Account Payments Report (18:58, 25 July 2011)
- Report Center: Tax Exempt Customer Report (19:07, 25 July 2011)
- Report Center: Aged Analysis Report (19:12, 25 July 2011)
- Report Center: Customer Master Report (19:13, 25 July 2011)
- Report Center: Sales Summary Report (19:15, 25 July 2011)
- Report Center: Report of Orders Filled (19:19, 25 July 2011)
- Report Center: Sales Tax Report (20:21, 25 July 2011)
- Report Center: Product Sales Report (21:10, 25 July 2011)
- Checking for Updates (15:41, 26 July 2011)
- Pausing Downloads (15:42, 26 July 2011)
- Scheduling Installations and Downloads (15:43, 26 July 2011)
- Automatic Software Updates Window (15:45, 26 July 2011)
- Saving the Template (15:47, 26 July 2011)
- Exiting the FTD Document Center (15:48, 26 July 2011)
- Create a New Template Window (15:48, 26 July 2011)
- Opening the FTD Document Center (15:49, 26 July 2011)
- Creating a New Email Template (15:50, 26 July 2011)
- Opening an Existing Template (15:52, 26 July 2011)
- Customizing Templates (16:07, 26 July 2011)
- Fax & Email Monitor (16:29, 26 July 2011)
- Logging into the Fax & Email Monitor Application (16:30, 26 July 2011)
- Manually Deleting Email Messages and Faxes (16:31, 26 July 2011)
- Resending a Fax (16:31, 26 July 2011)
- Resending an Email Message (16:32, 26 July 2011)
- Rescheduling Jobs (16:32, 26 July 2011)
- Faxing and Emailing Invoices (16:34, 26 July 2011)
- Viewing Incoming Mercury Messages in FTD Mercury Mobile (16:37, 26 July 2011)
- FTD Mercury Mobile Dashboard Messages (16:39, 26 July 2011)
- FTD Mercury Mobile Dashboard C.O.D. Orders Screen (16:39, 26 July 2011)
- FTD Mercury Mobile Dashboard Pickup Orders Screen (16:40, 26 July 2011)
- FTD Mercury Mobile Dashboard Undelivered Orders Screen (16:40, 26 July 2011)
- FTD Mercury Mobile Dashboard Declined Credit Cards Screen (16:41, 26 July 2011)
- FTD Mercury Mobile Dashboard Unauthorized Credit Cards Screen (16:41, 26 July 2011)
- FTD Mercury Mobile Dashboard Incomplete Transactions Screen (16:41, 26 July 2011)
- FTD Mercury Mobile Dashboard Filed Orders Screen (16:42, 26 July 2011)
- FTD Mercury Mobile Dashboard Requires Attention Screen (16:43, 26 July 2011)
- FTD Mercury Mobile Dashboard Order Details Screen (16:46, 26 July 2011)
- Logging into Web Portal (FOL Training Video) (13:45, 4 August 2011)
- Changing Prices (FOL Training Video) (13:46, 4 August 2011)
- Retrieving a Forgotten Password (FOL Training Video) (13:46, 4 August 2011)
- Setting Promotion Products (FOL Training Video) (13:47, 4 August 2011)
- Suspending FOL Orders (FOL Training Video) (13:47, 4 August 2011)