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  1. (hist) ‎Canceling Orders in Order Entry (Mercury Connect Training Video) ‎[235 bytes]
  2. (hist) ‎Tip of the Day: FTD Mercury Mobile ‎[235 bytes]
  3. (hist) ‎Setting Up Automatic Email Delivery Confirmation (FTD Mercury X3 Training Video) ‎[235 bytes]
  4. (hist) ‎Preventing House Account Charges (FTD Mercury X2 Fall Training Video) ‎[236 bytes]
  5. (hist) ‎Creating a Holiday Email Marketing Campaign (Mercury Connect Training Video) ‎[236 bytes]
  6. (hist) ‎Customizing the Dashboard (Mercury Connect Training Video) ‎[236 bytes]
  7. (hist) ‎Denying an Incoming Cancel Request (Mercury Connect Training Video) ‎[236 bytes]
  8. (hist) ‎Tip of the Day: Same for Recipient Address ‎[236 bytes]
  9. (hist) ‎Generating the Order Life Cycle Report (FTD Mercury X2 Fall Training Video) ‎[237 bytes]
  10. (hist) ‎Resending Rejected Wire Out Orders (FTD Mercury X2 Fall Training Video) ‎[237 bytes]
  11. (hist) ‎FTD Shutdown & FTD Startup (Mercury Connect Training Video) ‎[237 bytes]
  12. (hist) ‎Logging in to FTD Mercury (Mercury Connect Training Video) ‎[237 bytes]
  13. (hist) ‎Renaming Billing Cycles (Mercury Connect Training Video) ‎[237 bytes]
  14. (hist) ‎Updating Tax Codes in Mercury Administration (Mercury Connect Training Video) ‎[237 bytes]
  15. (hist) ‎Creating a Reminder Email Marketing Campaign (Mercury Connect Training Video) ‎[237 bytes]
  16. (hist) ‎Rejecting Wire In Orders from the Mercury Network (Mercury Connect Training Video) ‎[237 bytes]
  17. (hist) ‎Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Training Video) ‎[237 bytes]
  18. (hist) ‎Looking Up Abbreviation Codes in Order Entry and Point of Sale (Mercury Connect Training Video) ‎[237 bytes]
  19. (hist) ‎Marking Orders Delivered in Ticket Search (Mercury Connect Training Video) ‎[237 bytes]
  20. (hist) ‎Adding Abbreviation Codes (Mercury Connect Training Video) ‎[238 bytes]
  21. (hist) ‎Florist Listings in FTD Florist Link (Mercury Connect Training Video) ‎[238 bytes]
  22. (hist) ‎Searching for Florists from the Mercury Main Menu (Mercury Connect Training Video) ‎[238 bytes]
  23. (hist) ‎Setting the Preferred Status for a Florist in FTD Florist Link (Mercury Connect Training Video) ‎[238 bytes]
  24. (hist) ‎Removing Finance Charges (Mercury Connect Training Video) ‎[238 bytes]
  25. (hist) ‎Setting Up House Accounts (Mercury Connect Training Video) ‎[238 bytes]
  26. (hist) ‎Canceling a Wire Out Order (Mercury Connect Training Video) ‎[238 bytes]
  27. (hist) ‎Resuming Your Previously Suspended System (Mercury Connect Training Video) ‎[238 bytes]
  28. (hist) ‎Changing the Payment Amount for Credit Card Orders (Mercury Connect Training Video) ‎[238 bytes]
  29. (hist) ‎Changing the FTD Mercury Administrator Password (FTD Mercury X2 Fall Training Video) ‎[239 bytes]
  30. (hist) ‎Selling & Loading Gift Cards (Mercury Connect Training Video) ‎[239 bytes]
  31. (hist) ‎Searching for Facilities from the Mercury Main Menu (Mercury Connect Training Video) ‎[239 bytes]
  32. (hist) ‎Confirming an Incoming Cancel Request (Mercury Connect Training Video) ‎[239 bytes]
  33. (hist) ‎Handling Returns & Exchanges (Mercury Connect Training Video) ‎[239 bytes]
  34. (hist) ‎Credit Card Settlement History Report (FTD Mercury X2 Fall Training Video) ‎[240 bytes]
  35. (hist) ‎Generating the Customer Life Cycle Report (FTD Mercury X2 Fall Training Video) ‎[240 bytes]
  36. (hist) ‎Creating Your Email Cover Letter (Mercury Connect Training Video) ‎[240 bytes]
  37. (hist) ‎Customizing Your FTD Mercury Client Configuration (Mercury Connect Training Video) ‎[240 bytes]
  38. (hist) ‎Configuring Audit Trail in Mercury Administration (Mercury Connect Training Video) ‎[240 bytes]
  39. (hist) ‎Setting Form Printing Defaults in Mercury Administration (Mercury Connect Training Video) ‎[240 bytes]
  40. (hist) ‎Checking Credit Card Status (Mercury Connect Training Video) ‎[240 bytes]
  41. (hist) ‎Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Fall Training Video) ‎[241 bytes]
  42. (hist) ‎Creating Your Email Delivery Confirmation Template (Mercury Connect Training Video) ‎[241 bytes]
  43. (hist) ‎Reprinting & Emailing Invoices (Mercury Connect Training Video) ‎[241 bytes]
  44. (hist) ‎Configuring Window Access in Mercury Administration (Mercury Connect Training Video) ‎[242 bytes]
  45. (hist) ‎Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Training Video) ‎[242 bytes]
  46. (hist) ‎Sending Price Change Requests (Mercury Connect Training Video) ‎[242 bytes]
  47. (hist) ‎Applying Email Templates in Mercury Administration (Mercury Connect Training Video) ‎[243 bytes]
  48. (hist) ‎Configuring House Accounts in Mercury Administration (Mercury Connect Training Video) ‎[243 bytes]
  49. (hist) ‎Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Training Video) ‎[243 bytes]
  50. (hist) ‎Handling Incoming Price Change Requests (Mercury Connect Training Video) ‎[243 bytes]
  51. (hist) ‎Configuring Printer Routing in Mercury Administration (Mercury Connect Training Video) ‎[244 bytes]
  52. (hist) ‎Answering Incoming Ask Messages (Mercury Connect Training Video) ‎[244 bytes]
  53. (hist) ‎Tip of the Day: Garmin GPS Devices ‎[244 bytes]
  54. (hist) ‎Using Advanced Options when Searching for Florists (Mercury Connect Training Video) ‎[245 bytes]
  55. (hist) ‎Canceling a House Account Payment (Mercury Connect Training Video) ‎[245 bytes]
  56. (hist) ‎Assigning Products to Designers (Mercury Connect Training Video) ‎[245 bytes]
  57. (hist) ‎Attaching Design Pictures to Orders (Mercury Connect Training Video) ‎[245 bytes]
  58. (hist) ‎Preventing House Account Charges (Mercury Connect Training Video) ‎[246 bytes]
  59. (hist) ‎Tip of the Day: F1 Help ‎[246 bytes]
  60. (hist) ‎Generating the Order Life Cycle Report (Mercury Connect Training Video) ‎[247 bytes]
  61. (hist) ‎Resending Rejected Wire Out Orders (Mercury Connect Training Video) ‎[247 bytes]
  62. (hist) ‎Cancel Confirmation Window ‎[247 bytes]
  63. (hist) ‎Deleting Messages ‎[249 bytes]
  64. (hist) ‎Changing the FTD Mercury Administrator Password (Mercury Connect Training Video) ‎[249 bytes]
  65. (hist) ‎Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Fall Training Video) ‎[250 bytes]
  66. (hist) ‎Credit Card Settlement History Report (Mercury Connect Training Video) ‎[250 bytes]
  67. (hist) ‎Generating the Customer Life Cycle Report (Mercury Connect Training Video) ‎[250 bytes]
  68. (hist) ‎Checking for Mercury Network Connectivity Using Dashboard (Mercury Connect Training Video) ‎[251 bytes]
  69. (hist) ‎Printing Invoices to Remote Locations ‎[253 bytes]
  70. (hist) ‎Mercury Administration: Store Folder ‎[254 bytes]
  71. (hist) ‎Mercury Administration Store Folder ‎[255 bytes]
  72. (hist) ‎Tip of the Day: Abbreviation Code Lookup ‎[255 bytes]
  73. (hist) ‎Configuring Your System ‎[257 bytes]
  74. (hist) ‎Mercury Administration: Security Folder ‎[259 bytes]
  75. (hist) ‎Tip of the Day: Funeral Acknowledgment Report ‎[259 bytes]
  76. (hist) ‎Setting Up Automatic Email Delivery Confirmation (Mercury Connect Training Video) ‎[260 bytes]
  77. (hist) ‎Mercury Administration Security Folder ‎[260 bytes]
  78. (hist) ‎Tip of the Day: Enclosure Cards ‎[260 bytes]
  79. (hist) ‎Creating New Events (FTD Mercury X3 Fall Video) ‎[261 bytes]
  80. (hist) ‎Accepting Proposals in Event Planner (FTD Mercury X3 Fall Video) ‎[262 bytes]
  81. (hist) ‎Generating Proposals in Event Planner (FTD Mercury X3 Fall Video) ‎[263 bytes]
  82. (hist) ‎Creating Cover Letters in Event Planner (FTD Mercury X3 Fall Video) ‎[264 bytes]
  83. (hist) ‎Adding Event Locations (FTD Mercury X3 Fall Video) ‎[264 bytes]
  84. (hist) ‎POS Registration Window ‎[266 bytes]
  85. (hist) ‎Adding Products to Events (FTD Mercury X3 Fall Video) ‎[266 bytes]
  86. (hist) ‎Mercury Administration: Employee Folder ‎[267 bytes]
  87. (hist) ‎Logging in to Event Planner (FTD Mercury X3 Fall Video) ‎[267 bytes]
  88. (hist) ‎Mercury Administration Employee Folder ‎[268 bytes]
  89. (hist) ‎Working with the Event Dashboard (FTD Mercury X3 Fall Video) ‎[269 bytes]
  90. (hist) ‎Configuring Event Planner Default Settings (FTD Mercury X3 Fall Video) ‎[270 bytes]
  91. (hist) ‎Tip of the Day: Design Pictures ‎[271 bytes]
  92. (hist) ‎Converting Proposals into FTD Mercury Orders (FTD Mercury X3 Fall Video) ‎[271 bytes]
  93. (hist) ‎Boston Road Show Technology Presentations ‎[273 bytes]
  94. (hist) ‎Suspending Your System (Mercury Connect Training Video) ‎[278 bytes]
  95. (hist) ‎Mercury Marketing Wizard: Selected Criteria Window ‎[280 bytes]
  96. (hist) ‎Getting Directions from Your Current Location to Your Home Location ‎[281 bytes]
  97. (hist) ‎Wrapping Up Routes ‎[282 bytes]
  98. (hist) ‎Wire Service Product Code List Window ‎[289 bytes]
  99. (hist) ‎FTD Florist Directory CD Installation Instructions ‎[289 bytes]
  100. (hist) ‎Employee Sales Report Window ‎[292 bytes]
  101. (hist) ‎Sending Admin messages ‎[293 bytes]
  102. (hist) ‎Video Test Page ‎[294 bytes]
  103. (hist) ‎Test New Breaking News ‎[294 bytes]
  104. (hist) ‎Chatting with MTAC from Mercury Direct Plus ‎[295 bytes]
  105. (hist) ‎Rejecting an Incoming Order ‎[296 bytes]
  106. (hist) ‎Alert ANTIVIRUS UPDATE 2 ‎[296 bytes]
  107. (hist) ‎Cancel or Void Order Window ‎[301 bytes]
  108. (hist) ‎Order Life Cycle (X1 Video) ‎[303 bytes]
  109. (hist) ‎FTD Mercury Main Menu Overview (X1 Video) ‎[307 bytes]
  110. (hist) ‎Employee History Information Window ‎[309 bytes]
  111. (hist) ‎Copying an Order with a Gift Card Payment ‎[319 bytes]
  112. (hist) ‎Searching for florists ‎[319 bytes]
  113. (hist) ‎Setting Up Your Mercury Message Printer ‎[321 bytes]
  114. (hist) ‎Mercury Delivery Training ‎[322 bytes]
  115. (hist) ‎Suspend and Resume Messages ‎[325 bytes]
  116. (hist) ‎Mercury Direct: Sending Administrative Messages ‎[330 bytes]
  117. (hist) ‎Message Responses ‎[333 bytes]
  118. (hist) ‎Searching for products ‎[334 bytes]
  119. (hist) ‎Customizing Your FTD Mercury Client Configuration (X1 Video) ‎[337 bytes]
  120. (hist) ‎Searching for Tickets Video Demonstration ‎[340 bytes]
  121. (hist) ‎Opening an Existing Template ‎[340 bytes]
  122. (hist) ‎Finding What's New in FTD Mercury X Video Demonstration ‎[341 bytes]
  123. (hist) ‎Linking to Unconfirmed Deliveries from Mercury Direct Plus ‎[341 bytes]
  124. (hist) ‎Processing Incoming Phone Orders Video Demonstration ‎[343 bytes]
  125. (hist) ‎Processing Incoming Orders Video Demonstration ‎[344 bytes]
  126. (hist) ‎Steps to Open the Message Center from the FTD Mercury Main Menu ‎[345 bytes]
  127. (hist) ‎Opening the Message Center from the FTD Mercury Main Menu ‎[345 bytes]
  128. (hist) ‎Mercury Administration: Wire Service Folder ‎[346 bytes]
  129. (hist) ‎Performing a Z-Out at the End of the Day (X1 Video) ‎[347 bytes]
  130. (hist) ‎Mercury Administration Wire Service Folder ‎[347 bytes]
  131. (hist) ‎Exiting FTD Mercury ‎[348 bytes]
  132. (hist) ‎Florist Listings in FTD Florist Link (FTD Florist Link Training Video) ‎[348 bytes]
  133. (hist) ‎Setting the Preferred Status for a Florist in Florist Link (FTD Florist Link Training Video) ‎[348 bytes]
  134. (hist) ‎Configuring Holiday Capacity in Florist Link Admin (FTD Florist Link Training Video) ‎[348 bytes]
  135. (hist) ‎Order Entry vs. Point of Sale (FTD Mercury X2 Fall Training Video) ‎[349 bytes]
  136. (hist) ‎Processing Outgoing Wire Orders Video Demonstration ‎[352 bytes]
  137. (hist) ‎Resending a Fax ‎[352 bytes]
  138. (hist) ‎FTD Florist Link Overview (FTD Florist Link Training Video) ‎[352 bytes]
  139. (hist) ‎No Sale Transactions (X1 Video) ‎[353 bytes]
  140. (hist) ‎Configuring Florist Link Marketing in Florist Link Admin (FTD Florist Link Training Video) ‎[353 bytes]
  141. (hist) ‎Using Advanced Search Options in FTD Florist Link (FTD Florist Link Training Video) ‎[354 bytes]
  142. (hist) ‎Searching for Facilities Using FTD Florist Link (FTD Florist Link Training Video) ‎[355 bytes]
  143. (hist) ‎Mercury Direct: The Basics ‎[356 bytes]
  144. (hist) ‎Handling Phoned-In Orders (X1 Video) ‎[357 bytes]
  145. (hist) ‎Issuing a Refund Using Order Entry (X1 Video) ‎[357 bytes]
  146. (hist) ‎Order Entry vs. Point of Sale (X1 Video) ‎[357 bytes]
  147. (hist) ‎Delivery Report Window ‎[357 bytes]
  148. (hist) ‎Order Entry vs. Point of Sale (FTD Mercury X2 Training Video) ‎[357 bytes]
  149. (hist) ‎Florist Link Admin Overview (FTD Florist Link Training Video) ‎[357 bytes]
  150. (hist) ‎Viewing the Florist Wiki from Mercury Direct Plus ‎[357 bytes]
  151. (hist) ‎Issuing a Refund Using Point of Sale (X1 Video) ‎[359 bytes]
  152. (hist) ‎Marking Pickup Orders as C.O.D. (X1 Video) ‎[359 bytes]
  153. (hist) ‎Performing a Z-Out at the End of the Day (Mercury Connect Video) ‎[359 bytes]
  154. (hist) ‎Funeral Log (X1 Video) ‎[361 bytes]
  155. (hist) ‎Quick Picks (X1 Video) ‎[361 bytes]
  156. (hist) ‎Creating and Sending Your Received Messages List (X1 Video) ‎[361 bytes]
  157. (hist) ‎Creating and Sending Your Received Messages List (Mercury Connect Video) ‎[361 bytes]
  158. (hist) ‎New Features in Order Entry and Point of Sale Video Demonstration ‎[362 bytes]
  159. (hist) ‎Entering Local Orders (X1 Video) ‎[363 bytes]
  160. (hist) ‎Accessing the HouseAccount Screen ‎[363 bytes]
  161. (hist) ‎F1 Online Help in FTD Mercury X ‎[364 bytes]
  162. (hist) ‎Design Center (X1 Video) ‎[365 bytes]
  163. (hist) ‎Ticket Status (X1 Video) ‎[365 bytes]
  164. (hist) ‎Taking Orders for Pickup (X1 Video) ‎[365 bytes]
  165. (hist) ‎Searching for Orders and Tickets (X1 Video) ‎[365 bytes]
  166. (hist) ‎No Sale Transactions (Mercury Connect Video) ‎[365 bytes]
  167. (hist) ‎Email Monitor (X1 Video) ‎[365 bytes]
  168. (hist) ‎Email Monitor (Mercury Connect Video) ‎[365 bytes]
  169. (hist) ‎Configuring Everyday Product Pricing in Florist Link Admin (FTD Florist Link Training Video) ‎[365 bytes]
  170. (hist) ‎Searching for Florists Using FTD Florist Link (FTD Florist Link Training Video) ‎[366 bytes]
  171. (hist) ‎Setting up House Accounts (X1 Video) ‎[367 bytes]
  172. (hist) ‎Cash & Carry Sales (X1 Video) ‎[367 bytes]
  173. (hist) ‎Handling Wire In Orders from the Mercury Network (X1 Video) ‎[367 bytes]
  174. (hist) ‎Message Center (X1 Video) ‎[367 bytes]
  175. (hist) ‎Searching for Products (X1 Video) ‎[367 bytes]
  176. (hist) ‎Denying an Incoming Cancel Request (X1 Video) ‎[367 bytes]
  177. (hist) ‎Denying an Incoming Cancel Request (Mercury Connect Video) ‎[367 bytes]
  178. (hist) ‎Tip of the Day: MTAC Chat ‎[367 bytes]
  179. (hist) ‎Enabling the Dashboard on each terminal ‎[368 bytes]
  180. (hist) ‎Order Entry vs. Point of Sale (FTD Mercury X3 Training Video) ‎[368 bytes]
  181. (hist) ‎Searching for Customers (X1 Video) ‎[369 bytes]
  182. (hist) ‎Copying Tickets (X1 Video) ‎[369 bytes]
  183. (hist) ‎Facility Search (X1 Video) ‎[369 bytes]
  184. (hist) ‎Entering the Opening Balance in Point of Sale (X1 Video) ‎[369 bytes]
  185. (hist) ‎Adding Products (X1 Video) ‎[369 bytes]
  186. (hist) ‎Updating Tax Codes in Mercury Administration (X1 Video) ‎[369 bytes]
  187. (hist) ‎Order Entry vs. Point of Sale (Mercury Connect Video) ‎[369 bytes]
  188. (hist) ‎Handling Phoned-In Orders (Mercury Connect Video) ‎[369 bytes]
  189. (hist) ‎Issuing a Refund Using Order Entry (Mercury Connect Video) ‎[369 bytes]
  190. (hist) ‎Adding Customers (X1 Video) ‎[371 bytes]
  191. (hist) ‎Sales Tax Report (X1 Video) ‎[371 bytes]
  192. (hist) ‎Using Point of Sale for Paid In and Paid Out Transactions (X1 Video) ‎[371 bytes]
  193. (hist) ‎Adding Employees (X1 Video) ‎[371 bytes]
  194. (hist) ‎Issuing a Refund Using Point of Sale (Mercury Connect Video) ‎[371 bytes]
  195. (hist) ‎Marking Pickup Orders as C.O.D. (Mercury Connect Video) ‎[371 bytes]
  196. (hist) ‎Mercury Administration: Printer Settings Folder ‎[372 bytes]
  197. (hist) ‎Connection Error Window ‎[372 bytes]
  198. (hist) ‎Canceling or Refunding Orders Paid for with Gift Cards ‎[372 bytes]
  199. (hist) ‎Message Center Video Demonstration ‎[373 bytes]
  200. (hist) ‎Canceling and Refunding Orders in Point of Sale (X1 Video) ‎[373 bytes]
  201. (hist) ‎Phoning Out Orders (X1 Video) ‎[373 bytes]
  202. (hist) ‎Sending Wire Out Orders over the Mercury Network (X1 Video) ‎[373 bytes]
  203. (hist) ‎Funeral Log (Mercury Connect Video) ‎[373 bytes]
  204. (hist) ‎Quick Picks (Mercury Connect Video) ‎[373 bytes]
  205. (hist) ‎Mercury Administration Printer Settings Folder ‎[373 bytes]
  206. (hist) ‎Credit & Debit Memos (X1 Video) ‎[375 bytes]
  207. (hist) ‎Address Verification (X1 Video) ‎[375 bytes]
  208. (hist) ‎Checking Credit Card Status (X1 Video) ‎[375 bytes]
  209. (hist) ‎Rejecting Wire In Orders from the Mercury Network (X1 Video) ‎[375 bytes]
  210. (hist) ‎Configuring Credit Cards in Mercury Administration (X1 Video) ‎[375 bytes]
  211. (hist) ‎Entering Local Orders (Mercury Connect Video) ‎[375 bytes]
  212. (hist) ‎Rejecting Wire In Orders from the Mercury Network (Mercury Connect Video) ‎[375 bytes]
  213. (hist) ‎No Sale Window ‎[376 bytes]
  214. (hist) ‎Canceling Orders in Order Entry (X1 Video) ‎[377 bytes]
  215. (hist) ‎Receiving Payments in Order Entry (X1 Video) ‎[377 bytes]
  216. (hist) ‎Reprinting Receipts (X1 Video) ‎[377 bytes]
  217. (hist) ‎Configuring Point of Sale in Mercury Administration (X1 Video) ‎[377 bytes]
  218. (hist) ‎Design Center (Mercury Connect Video) ‎[377 bytes]
  219. (hist) ‎Searching for Orders and Tickets (Mercury Connect Video) ‎[377 bytes]
  220. (hist) ‎Taking Orders for Pickup (Mercury Connect Video) ‎[377 bytes]
  221. (hist) ‎Ticket Status (Mercury Connect Video) ‎[377 bytes]
  222. (hist) ‎FTD Shutdown & FTD Startup (X1 Video) ‎[379 bytes]
  223. (hist) ‎Sales Summary Report (X1 Video) ‎[379 bytes]
  224. (hist) ‎Receiving Payments in Point of Sale (X1 Video) ‎[379 bytes]
  225. (hist) ‎Configuring House Accounts in Mercury Administration (X1 Video) ‎[379 bytes]
  226. (hist) ‎Configuring Store Settings in Mercury Administration (X1 Video) ‎[379 bytes]
  227. (hist) ‎Setting up House Accounts (Mercury Connect Video) ‎[379 bytes]
  228. (hist) ‎Cash & Carry Sales (Mercury Connect Video) ‎[379 bytes]
  229. (hist) ‎Handling Wire In Orders from the Mercury Network (Mercury Connect Video) ‎[379 bytes]
  230. (hist) ‎Message Center (Mercury Connect Video) ‎[379 bytes]
  231. (hist) ‎Searching for Products (Mercury Connect Video) ‎[379 bytes]
  232. (hist) ‎Sending Ask Messages (X1 Video) ‎[379 bytes]
  233. (hist) ‎Sending Ask Messages (Mercury Connect Video) ‎[379 bytes]
  234. (hist) ‎Pausing Downloads ‎[380 bytes]
  235. (hist) ‎Generating Statements (X1 Video) ‎[381 bytes]
  236. (hist) ‎Configuring Printer Form Settings (X1 Video) ‎[381 bytes]
  237. (hist) ‎Configuring Printer Routing in Mercury Administration (X1 Video) ‎[381 bytes]
  238. (hist) ‎Updating Tax Codes in Mercury Administration (Mercury Connect Video) ‎[381 bytes]
  239. (hist) ‎Searching for Customers (Mercury Connect Video) ‎[381 bytes]
  240. (hist) ‎Copying Tickets (Mercury Connect Video) ‎[381 bytes]
  241. (hist) ‎Facility Search (Mercury Connect Video) ‎[381 bytes]
  242. (hist) ‎Adding Products (Mercury Connect Video) ‎[381 bytes]
  243. (hist) ‎Entering the Opening Balance in Point of Sale (Mercury Connect Video) ‎[381 bytes]
  244. (hist) ‎FTD Florist Directory Administration: About FTD Florist Link Page ‎[381 bytes]
  245. (hist) ‎Using the Message Center ‎[381 bytes]
  246. (hist) ‎Customer Order History (X1 Video) ‎[383 bytes]
  247. (hist) ‎Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video) ‎[383 bytes]
  248. (hist) ‎Reprinting & Emailing Invoices (X1 Video) ‎[383 bytes]
  249. (hist) ‎Adding Employees (Mercury Connect Video) ‎[383 bytes]
  250. (hist) ‎Using Point of Sale for Paid In and Paid Out Transactions (Mercury Connect Video) ‎[383 bytes]
  251. (hist) ‎Sales Tax Report (Mercury Connect Video) ‎[383 bytes]
  252. (hist) ‎Order Life Cycle (Mercury Connect Video) ‎[383 bytes]
  253. (hist) ‎Answering Incoming Ask Messages (X1 Video) ‎[383 bytes]
  254. (hist) ‎Changing the FTD Mercury Administrator Password (X1 Video) ‎[383 bytes]
  255. (hist) ‎Suspending Your System (X1 Video) ‎[383 bytes]
  256. (hist) ‎Answering Incoming Ask Messages (Mercury Connect Video) ‎[383 bytes]
  257. (hist) ‎Changing the FTD Mercury Administrator Password (Mercury Connect Video) ‎[383 bytes]
  258. (hist) ‎Suspending Your System (Mercury Connect Video) ‎[383 bytes]
  259. (hist) ‎Adding Customers (Mercury Connect Video) ‎[384 bytes]
  260. (hist) ‎Delivery Zones and Fees (X1 Video) ‎[385 bytes]
  261. (hist) ‎Canceling and Refunding Orders in Point of Sale (Mercury Connect Video) ‎[385 bytes]
  262. (hist) ‎Phoning Out Orders (Mercury Connect Video) ‎[385 bytes]
  263. (hist) ‎Sending Wire Out Orders over the Mercury Network (Mercury Connect Video) ‎[385 bytes]
  264. (hist) ‎Resuming Your Previously Suspended System (X1 Video) ‎[385 bytes]
  265. (hist) ‎Resuming Your Previously Suspended System (Mercury Connect Video) ‎[385 bytes]
  266. (hist) ‎FTD Mercury Main Menu Overview (Mercury Connect Video) ‎[386 bytes]
  267. (hist) ‎About florist search ‎[386 bytes]
  268. (hist) ‎Creating a Holiday Email Marketing Campaign (X1 Video) ‎[387 bytes]
  269. (hist) ‎Creating a Reminder Email Marketing Campaign (X1 Video) ‎[387 bytes]
  270. (hist) ‎Checking for Incomplete, Filed, and Pending Orders (X1 Video) ‎[387 bytes]
  271. (hist) ‎Adding Product Categories in Mercury Administration (X1 Video) ‎[387 bytes]
  272. (hist) ‎Address Verification (Mercury Connect Video) ‎[387 bytes]
  273. (hist) ‎Credit & Debit Memos (Mercury Connect Video) ‎[387 bytes]
  274. (hist) ‎Checking Credit Card Status (Mercury Connect Video) ‎[387 bytes]
  275. (hist) ‎Configuring Credit Cards in Mercury Administration (Mercury Connect Video) ‎[387 bytes]
  276. (hist) ‎Canceling a Wire Out Order (X1 Video) ‎[387 bytes]
  277. (hist) ‎Canceling a Wire Out Order (Mercury Connect Video) ‎[387 bytes]
  278. (hist) ‎Adding Abbrevation Codes (X1 Video) ‎[389 bytes]
  279. (hist) ‎Receiving Payments in Order Entry (Mercury Connect Video) ‎[389 bytes]
  280. (hist) ‎Canceling Orders in Order Entry (Mercury Connect Video) ‎[389 bytes]
  281. (hist) ‎Reprinting Receipts (Mercury Connect Video) ‎[389 bytes]
  282. (hist) ‎Configuring Point of Sale in Mercury Administration (Mercury Connect Video) ‎[389 bytes]
  283. (hist) ‎FTD Shutdown & FTD Startup (Mercury Connect Video) ‎[391 bytes]
  284. (hist) ‎Manually Sending Delivery Confirmations for Wire In Orders (Mercury Connect Video) ‎[391 bytes]
  285. (hist) ‎Receiving Payments in Point of Sale (Mercury Connect Video) ‎[391 bytes]
  286. (hist) ‎Sales Summary Report (Mercury Connect Video) ‎[391 bytes]
  287. (hist) ‎Configuring Store Settings in Mercury Administration (Mercury Connect Video) ‎[391 bytes]
  288. (hist) ‎Configuring House Accounts in Mercury Administration (Mercury Connect Video) ‎[391 bytes]
  289. (hist) ‎Confirming an Incoming Cancel Request (X1 Video) ‎[391 bytes]
  290. (hist) ‎Confirming an Incoming Cancel Request (Mercury Connect Video) ‎[391 bytes]
  291. (hist) ‎Wire Service Reconciliation in Multi-Store Environments ‎[391 bytes]
  292. (hist) ‎Editing Existing Employee Information ‎[392 bytes]
  293. (hist) ‎Setting Printing Defaults in Mercury Administration (X1 Video) ‎[393 bytes]
  294. (hist) ‎Configuring Printer Form Settings (Mercury Connect Video) ‎[393 bytes]
  295. (hist) ‎Generating Statements (Mercury Connect Video) ‎[393 bytes]
  296. (hist) ‎Configuring Printer Routing in Mercury Administration (Mercury Connect Video) ‎[393 bytes]
  297. (hist) ‎Creating Your Email Cover Letter (X1 Video) ‎[393 bytes]
  298. (hist) ‎Creating Your Email Cover Letter (Mercury Connect Video) ‎[393 bytes]
  299. (hist) ‎Printing notifications ‎[393 bytes]
  300. (hist) ‎Credit Card Settlement History Report (X1 Video) ‎[395 bytes]
  301. (hist) ‎Resending Rejected Wire Out Orders (X1 Video) ‎[395 bytes]
  302. (hist) ‎Configuring Automatic Delivery Confirmations for Wire In Orders (Mercury Connect Video) ‎[395 bytes]
  303. (hist) ‎Customer Order History (Mercury Connect Video) ‎[395 bytes]
  304. (hist) ‎Reprinting & Emailing Invoices (Mercury Connect Video) ‎[395 bytes]
  305. (hist) ‎Creating Your Email Delivery Confirmation Template (X1 Video) ‎[395 bytes]
  306. (hist) ‎Creating Your Email Delivery Confirmation Template (Mercury Connect Video) ‎[395 bytes]
  307. (hist) ‎Changing Your FTD Mercury Administrator Password (Mercury Connect Video) ‎[395 bytes]
  308. (hist) ‎Order Entry vs. Point of Sale (Mercury Connect Training Video) ‎[395 bytes]
  309. (hist) ‎Creating a Holiday Direct Mail Marketing Campaign (X1 Video) ‎[397 bytes]
  310. (hist) ‎Delivery Zones and Fees (Mercury Connect Video) ‎[397 bytes]
  311. (hist) ‎Sending Price Change Requests (X1 Video) ‎[397 bytes]
  312. (hist) ‎Sending Price Change Requests (Mercury Connect Video) ‎[397 bytes]
  313. (hist) ‎Copying Files to and from Mercury Connect (Mercury Connect Video) ‎[397 bytes]
  314. (hist) ‎Resending an Email Message ‎[397 bytes]
  315. (hist) ‎Creating a Reminder Direct Mail Marketing Campaign (X1 Video) ‎[399 bytes]
  316. (hist) ‎Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Video) ‎[399 bytes]
  317. (hist) ‎Adding Product Categories in Mercury Administration (Mercury Connect Video) ‎[399 bytes]
  318. (hist) ‎Adding Abbrevation Codes (Mercury Connect Video) ‎[401 bytes]
  319. (hist) ‎Handling Incoming Price Change Requests (X1 Video) ‎[401 bytes]
  320. (hist) ‎Handling Incoming Price Change Requests (Mercury Connect Video) ‎[401 bytes]
  321. (hist) ‎Connecting the USB Devices (Mercury Connect Video) ‎[401 bytes]
  322. (hist) ‎Connecting Your Point of Sale Hardware (Mercury Connect Video) ‎[403 bytes]
  323. (hist) ‎Multiple Recipients Window ‎[404 bytes]
  324. (hist) ‎Setting Printing Defaults in Mercury Administration (Mercury Connect Video) ‎[405 bytes]
  325. (hist) ‎Customizing Your FTD Mercury Client Configuration (Mercury Connect Video) ‎[405 bytes]
  326. (hist) ‎Unpacking Your Equipment (Mercury Connect Video) ‎[405 bytes]
  327. (hist) ‎Resending Rejected Wire Out Orders (Mercury Connect Video) ‎[407 bytes]
  328. (hist) ‎Credit Card Settlement History Report (Mercury Connect Video) ‎[407 bytes]
  329. (hist) ‎Applying Email Templates in Mercury Administration (X1 Video) ‎[409 bytes]
  330. (hist) ‎Applying Email Templates in Mercury Administration (Mercury Connect Video) ‎[409 bytes]
  331. (hist) ‎Getting Help in Mercury Connect (Mercury Connect Video) ‎[413 bytes]
  332. (hist) ‎Marking Orders Delivered in Ticket Search (X1 Video) ‎[415 bytes]
  333. (hist) ‎Loading the Receipt Printer Paper (Mercury Connect Video) ‎[421 bytes]
  334. (hist) ‎Managing the Cash Drawer ‎[422 bytes]
  335. (hist) ‎Adding New Stores to Multi-Store Environments ‎[425 bytes]
  336. (hist) ‎Marking Orders Delivered in Ticket Search (Mercury Connect Video) ‎[427 bytes]
  337. (hist) ‎Delivery Reports ‎[432 bytes]
  338. (hist) ‎Setting Up Automatic Email Delivery Confirmations (X1 Video) ‎[435 bytes]
  339. (hist) ‎Automatic Order Processing and the System Employee ‎[436 bytes]
  340. (hist) ‎Setting Up Your Employees and Passwords ‎[437 bytes]
  341. (hist) ‎Deleting notifications ‎[439 bytes]
  342. (hist) ‎Manually Sending Delivery Confirmations for Wire In Orders (X1 Video) ‎[442 bytes]
  343. (hist) ‎Address Check Window ‎[443 bytes]
  344. (hist) ‎Remote Location Printing in Multi-Store Environments ‎[445 bytes]
  345. (hist) ‎Setting Up Automatic Email Delivery Confirmations (Mercury Connect Video) ‎[447 bytes]
  346. (hist) ‎Printing Messages ‎[449 bytes]
  347. (hist) ‎Deleting Products ‎[450 bytes]
  348. (hist) ‎Printing Invoices ‎[452 bytes]
  349. (hist) ‎Finding products and florists ‎[453 bytes]
  350. (hist) ‎Steps to generate Business Snapshot reports ‎[456 bytes]
  351. (hist) ‎Mercury Administration: Delivery Folder ‎[459 bytes]
  352. (hist) ‎Mercury Administration Delivery Folder ‎[460 bytes]
  353. (hist) ‎Manually Deleting Email Messages and Faxes ‎[473 bytes]
  354. (hist) ‎Printing an enclosure card ‎[476 bytes]
  355. (hist) ‎Logging into the Fax & Email Monitor Application ‎[478 bytes]
  356. (hist) ‎Changing Your FTD Florist Directory Administration Password ‎[482 bytes]
  357. (hist) ‎Test Page 2 ‎[489 bytes]
  358. (hist) ‎Mercury Marketing Wizard: All Criteria Window ‎[489 bytes]
  359. (hist) ‎FTD Florist Directory Administration: History Page ‎[495 bytes]
  360. (hist) ‎Deleting an employee ‎[499 bytes]
  361. (hist) ‎Viewing and working with notifications ‎[499 bytes]
  362. (hist) ‎Creating a Holiday Email Marketing Campaign (Mercury Connect Video) ‎[504 bytes]
  363. (hist) ‎Note Entry Window ‎[505 bytes]
  364. (hist) ‎Creating a Reminder Email Marketing Campaign (Mercury Connect Video) ‎[506 bytes]
  365. (hist) ‎Logging out of FTD Florist Directory Administration ‎[506 bytes]
  366. (hist) ‎Mercury Administration: Employee Type Screen ‎[508 bytes]
  367. (hist) ‎Opening Balance Window ‎[510 bytes]
  368. (hist) ‎Refunding the Purchase of a Gift Card ‎[510 bytes]
  369. (hist) ‎Opening the FTD Document Center ‎[511 bytes]
  370. (hist) ‎Address Verification Response Codes ‎[513 bytes]
  371. (hist) ‎Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Video) ‎[516 bytes]
  372. (hist) ‎Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Video) ‎[518 bytes]
  373. (hist) ‎Pool Address Window ‎[521 bytes]
  374. (hist) ‎Editing an Order from History ‎[524 bytes]
  375. (hist) ‎Connecting and Disconnecting from Mercury Connect (Mercury Connect Video) ‎[542 bytes]
  376. (hist) ‎Copying Tickets in Order Entry and Point of Sale ‎[543 bytes]
  377. (hist) ‎Refreshing Dashboard ‎[544 bytes]
  378. (hist) ‎New & Enhanced in FTD Mercury ‎[545 bytes]
  379. (hist) ‎Mercury 2000 & 3000 CD Installation Instructions ‎[549 bytes]
  380. (hist) ‎POS Session Detail Window ‎[549 bytes]
  381. (hist) ‎Requesting a Price Change ‎[551 bytes]
  382. (hist) ‎Deleting Existing Standing Order Templates ‎[552 bytes]
  383. (hist) ‎Video Chat ‎[553 bytes]
  384. (hist) ‎Receiving Orders and Messages ‎[554 bytes]
  385. (hist) ‎Validating that Statements Were Emailed or Faxed ‎[556 bytes]
  386. (hist) ‎Viewing Order Details (Products) ‎[558 bytes]
  387. (hist) ‎Viewing Gift Card Activity ‎[562 bytes]
  388. (hist) ‎Analyzing Designer Assignments ‎[563 bytes]
  389. (hist) ‎Delivery Report ‎[563 bytes]
  390. (hist) ‎Launching Mercury Connect for the First Time (Mercury Connect Video) ‎[572 bytes]
  391. (hist) ‎Gift Card Activity Window ‎[574 bytes]
  392. (hist) ‎Estimated Times for Credit Card Conversion ‎[579 bytes]
  393. (hist) ‎How the Mercury Network Uses Product Codes ‎[580 bytes]
  394. (hist) ‎Creating New Mercury Messages ‎[580 bytes]
  395. (hist) ‎Configuring Automatic Order Processing ‎[588 bytes]
  396. (hist) ‎Starting the Mercury Direct Client ‎[591 bytes]
  397. (hist) ‎Customer Detail Information Window - Statement Tab ‎[594 bytes]
  398. (hist) ‎Mercury Direct: Checking for Connectivity ‎[597 bytes]
  399. (hist) ‎Viewing Request History in FTD Florist Directory Administration ‎[599 bytes]
  400. (hist) ‎Rescheduling Jobs ‎[600 bytes]
  401. (hist) ‎FTD Florist Directory Administration: Update Facility Request Window ‎[600 bytes]
  402. (hist) ‎Mercury Direct: Florist Search ‎[601 bytes]
  403. (hist) ‎Setting Up Your Reports Printer ‎[604 bytes]
  404. (hist) ‎Deleting Messages from Message Center ‎[607 bytes]
  405. (hist) ‎Removing Pictures ‎[610 bytes]
  406. (hist) ‎Purge Customers Window ‎[612 bytes]
  407. (hist) ‎Multiple Price Points ‎[613 bytes]
  408. (hist) ‎Mercury Administration WireServices Screen ‎[613 bytes]
  409. (hist) ‎Select Saved Routes Window ‎[614 bytes]
  410. (hist) ‎Printing Invoices from Design Center ‎[615 bytes]
  411. (hist) ‎Terminating an Employee in Your System ‎[618 bytes]
  412. (hist) ‎Deleting Campaigns ‎[619 bytes]
  413. (hist) ‎Printing Ticket Search Results ‎[620 bytes]
  414. (hist) ‎Removing Funerals from the Funeral Log ‎[621 bytes]
  415. (hist) ‎Connecting to Network Printers ‎[621 bytes]
  416. (hist) ‎Removing All Upcoming Orders Based on a Standing Order Template ‎[622 bytes]
  417. (hist) ‎Exiting the Mercury Direct Client ‎[623 bytes]
  418. (hist) ‎My Link Window ‎[625 bytes]
  419. (hist) ‎Recording Phoned-In Orders ‎[627 bytes]
  420. (hist) ‎Viewing the Route Details ‎[627 bytes]
  421. (hist) ‎Using Wireless Delivery Confirmation ‎[629 bytes]
  422. (hist) ‎Viewing Product Pictures and Recipes ‎[633 bytes]
  423. (hist) ‎Processing a No Sale Transaction ‎[634 bytes]
  424. (hist) ‎Sending a Card to Multiple Recipients ‎[634 bytes]
  425. (hist) ‎Test ‎[637 bytes]
  426. (hist) ‎Setting the Conversion Chart Multiplier ‎[637 bytes]
  427. (hist) ‎Message Locate Error Window ‎[643 bytes]
  428. (hist) ‎Editing Existing Orders ‎[643 bytes]
  429. (hist) ‎FTD Mercury Auto Wire Reconciliation Training ‎[643 bytes]
  430. (hist) ‎Handling Employee Payroll ‎[646 bytes]
  431. (hist) ‎Placing Refund Value on an FTD Gift Card Using One-Click Refunds ‎[647 bytes]
  432. (hist) ‎General Ledger Export History ‎[647 bytes]
  433. (hist) ‎Mercury Administration: System Folder ‎[654 bytes]
  434. (hist) ‎Mercury Administration System Folder ‎[655 bytes]
  435. (hist) ‎Setting the Current Exchange Rate ‎[655 bytes]
  436. (hist) ‎Printer Form Settings Window ‎[656 bytes]
  437. (hist) ‎Steps to use business report templates ‎[657 bytes]
  438. (hist) ‎View Settlement Totals Window ‎[658 bytes]
  439. (hist) ‎About enclosure cards ‎[659 bytes]
  440. (hist) ‎FTD Mercury X2 Documentation ‎[662 bytes]
  441. (hist) ‎Changing the Price for Products on Your FOL Web Site ‎[663 bytes]
  442. (hist) ‎Installing the Mercury Connect Client Software (Mercury Connect Video) ‎[665 bytes]
  443. (hist) ‎Event Planner: Abbreviation Code Lookup Screen ‎[666 bytes]
  444. (hist) ‎Receipt Printer Settings Window ‎[667 bytes]
  445. (hist) ‎Event Planner: Login Screen ‎[667 bytes]
  446. (hist) ‎Printing Mercury Messages ‎[669 bytes]
  447. (hist) ‎Event Planner: Print Labels Screen ‎[669 bytes]
  448. (hist) ‎Protecting Customers from Customer Purge ‎[670 bytes]
  449. (hist) ‎Mercury Marketing Wizard: Add New Referral Code Window ‎[671 bytes]
  450. (hist) ‎Editing Custom Products on Your FOL Web Site ‎[672 bytes]
  451. (hist) ‎Performing Invoice Billing ‎[674 bytes]
  452. (hist) ‎Generating Invoices ‎[674 bytes]
  453. (hist) ‎Changing Funeral Information ‎[678 bytes]
  454. (hist) ‎Mercury Administration Communication Folder ‎[680 bytes]
  455. (hist) ‎Assigning Products to Designers (FTD Mercury X) ‎[681 bytes]
  456. (hist) ‎Checking for Updates ‎[681 bytes]
  457. (hist) ‎Printing French Forms and Receipts ‎[682 bytes]
  458. (hist) ‎Potential Issues that Prevent Automatic Order Processing ‎[684 bytes]
  459. (hist) ‎Opening Design Center ‎[694 bytes]
  460. (hist) ‎Viewing Credit Card Transactions from the Credit Card Search Window ‎[695 bytes]
  461. (hist) ‎POS Session History Window ‎[698 bytes]
  462. (hist) ‎Tax Changes for Quebec Florists Effective 1-Jan-2011 ‎[699 bytes]
  463. (hist) ‎Working with orders and deliveries ‎[700 bytes]
  464. (hist) ‎Sales Summary Report Settings ‎[703 bytes]
  465. (hist) ‎Ticket Search in Multi-Store Environments ‎[703 bytes]
  466. (hist) ‎Mercury Administration: Accounting Folder ‎[703 bytes]
  467. (hist) ‎Associating Bar Codes with Products ‎[707 bytes]
  468. (hist) ‎Requiring Employee Names in Order Entry and Point of Sale ‎[709 bytes]
  469. (hist) ‎Working with Message Center ‎[711 bytes]
  470. (hist) ‎Logging in to FTD Florist Directory Administration ‎[716 bytes]
  471. (hist) ‎Event Planner: Accepting Proposals ‎[718 bytes]
  472. (hist) ‎Event Planner: Editing an Existing Event ‎[720 bytes]
  473. (hist) ‎Resending Credit Card Transactions from the Credit Card Search Window ‎[727 bytes]
  474. (hist) ‎About product search ‎[728 bytes]
  475. (hist) ‎Designer Analysis Window ‎[733 bytes]
  476. (hist) ‎Sending and Receiving FTD Notifications ‎[733 bytes]
  477. (hist) ‎Optimizing Workflows Using Bar Code Scanners ‎[734 bytes]
  478. (hist) ‎FTD Mercury Video Demonstrations ‎[736 bytes]
  479. (hist) ‎Mercury Administration Accounting Folder ‎[737 bytes]
  480. (hist) ‎Activating Terminated Employees ‎[745 bytes]
  481. (hist) ‎Opening Orders Related to Messages ‎[745 bytes]
  482. (hist) ‎Removing Pictures from Local Products ‎[747 bytes]
  483. (hist) ‎Event Planner: Copying Events ‎[747 bytes]
  484. (hist) ‎Mercury Administration: Communication Folder ‎[749 bytes]
  485. (hist) ‎Viewing a Customer's Order History ‎[751 bytes]
  486. (hist) ‎Removing Funerals ‎[758 bytes]
  487. (hist) ‎Removing Individual Tickets from Sales ‎[760 bytes]
  488. (hist) ‎Setting Up Your Printers ‎[761 bytes]
  489. (hist) ‎Alert Resolved ‎[762 bytes]
  490. (hist) ‎Marking an Entire Route as Delivered ‎[763 bytes]
  491. (hist) ‎FTD Mercury X Training Videos ‎[768 bytes]
  492. (hist) ‎Dealing with Incoming Reject Messages ‎[776 bytes]
  493. (hist) ‎Event Planner: Customer Search Screen ‎[780 bytes]
  494. (hist) ‎Logging in to Mercury Cloud ‎[782 bytes]
  495. (hist) ‎Analyzing Campaigns ‎[783 bytes]
  496. (hist) ‎Searching for Automatically Processed Orders ‎[788 bytes]
  497. (hist) ‎Receiving Payments on Wedding Accounts ‎[792 bytes]
  498. (hist) ‎Printing a List of Standing Order Templates ‎[792 bytes]
  499. (hist) ‎FTD Mercury Mobile Dashboard Filed Orders Screen ‎[792 bytes]
  500. (hist) ‎FTD Mercury Mobile Dashboard C.O.D. Orders Screen ‎[793 bytes]

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