FTD Mercury Mobile

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Image:FTDMercuryMobileIcon.jpg

FTD Mercury Mobile
FTD Mercury Mobile

FTD Mercury Mobile extends the power of FTD Mercury to your smartphone, enabling you to keep track of important activities in your shop - even when you're not there! With FTD Mercury Mobile, you can:

  • View the FTD Mercury Dashboard right from your phone, providing you access to orders, Mercury messages, and deliveries for the day.
  • Confirm deliveries, either by order number or directly from the order.
  • Access delivery routes, real-time maps, and turn-by-turn directions (requires FTD Mercury X4 or later and Mercury Delivery)
  • Keep up to date with important messages from Mercury Support and Education.
  • View the Delivery Snapshot

Requirements

The requirements and supported mobile operating systems for FTD Mercury Mobile depend on the version of FTD Mercury you are using. In either case, you must be running FTD Mercury (or Mercury Connect), as FTD Mercury Mobile directly interfaces with your system.

FTD Mercury X3 or X3 Fall or Mercury Connect Users

  • You must be connected to the Internet via your smartphone (either via 3G/4G or via a WiFi connection).
  • For the iOS application, you must be running iOS 3.x, 4.x, or 5.x on one of the following devices:
    • iPhone 4S
    • iPhone 4
    • iPhone 3GS
    • iPhone 3G
    • iPod Touch (second generation)
      Other iOS devices may work, but they are not officially supported.
  • For the Android application, your device must be running the Android 1.6 (or later) operating system.
  • For the BlackBerry application, you must be running either the BlackBerry OS 6.0 or BlackBerry OS 5.0 on the following models (Blackberry OS 7.x is not supported):
    • OS 6.0: BlackBerry Torch 9800, BlackBerry Bold 9780, BlackBerry Bold 9650, BlackBerry Style 9670, or BlackBerry Curve 9330
    • OS 5.0: BlackBerry Bold 9700, BlackBerry Bold 9650, BlackBerry Curve 8900, BlackBerry Curve 9300, or BlackBerry Curve 8520

FTD Mercury X4 or Later Users

  • You must be using FTD Mercury X3 or later to take advantage of FTD Mercury Mobile, as it directly interfaces with your system.
  • You must be connected to the Internet via your smartphone (either via 3G/4G or via a WiFi connection).
  • For the iOS application, you must be running iOS 4.x or later on one of the following devices:
    • iPhone 5
    • iPhone 4S
    • iPhone 4
    • iPhone 3GS
      Other iOS devices may work, but they are not officially supported.
  • For the Android application, your device must be running the Android 2.3 (or later) operating system.

Downloading FTD Mercury Mobile

FTD Mercury Mobile is available for Mercury Connect and FTD Mercury X3 and X3 Fall users as an an iOS application, as an Android application, and as a BlackBerry application. It is also available for FTD Mercury X4 customers with Mercury Delivery as an iOS and Android application. Depending on your platform, go to the appropriate download site (the App Store for iOS devices, the Android Market for Android devices, or the BlackBerry App World for BlackBerry applications) and search for FTD Mercury Mobile. You can also open the appropriate application store from within your device.

FTD Mercury X3, FTD Mercury X3 Fall, and Mercury Connect Customers


FTD Mercury X4 Customers

Tasks

Screens

Support Information

  • For support, please contact the Mercury Technology Assistance Center (MTAC) by calling 888-309-2244. You can also contact support via MTAC Chat (click on the chat icon on the left side of this page).
  • If you have any general feedback or feature requests, please use the feedback form.


Back to FTD Mercury Documentation

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