FTD Mercury

From FloristWiki

Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit—all with FTD Mercury.

New & Enhanced

If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!

FTD Mercury X6 adds support for MapPoint Replacement within Mercury Delivery. The X6 MapPoint Replacement retains the core functionality of the now-retired Microsoft MapPoint product, and introduces key new functionality related to pushpins.

New & Enhanced in FTD Mercury X4

FTD Mercury X4 is compatible with Windows 8, and includes a mobile delivery component—FTD Mercury Mobile Plus (X4). Mobile Plus (X4) includes time-saving features such as:

• Delivery Routes: See routes, stops, and orders and mark them delivered.
• Map View a map of the route from your truck to a selected recipient.
• Directions: View the estimated distance and travel time, along with turn-by-turn directions to the recipient's address.
• Real-time Delivery Updates: Mark delivery status from your phone and automatically update the delivery status at your shop.

You must be using FTD Mercury X4 or later and Mercury Delivery to use FTD Mercury Mobile with Delivery Routing. When upgrading to FTD Mercury Mobile Plus (X4) from either FTD Mercury Mobile X3 or X3 Fall, completely uninstall X3 or X3 Fall from your mobile device before you install X4 on the device.

New & Enhanced in FTD Mercury X3 Fall

FTD Mercury X3 Fall's centerpiece feature is the Event Planner. In addition, there are several other minor features and enhancements. Additionally, in May 2012, SMS text messaging support was added. In September 2012, FTD Florist Link was significantly enhanced.

New & Enhanced in FTD Mercury X3

• FTD Mercury Mobile (X3) - allows you to keep up with your business from selected smartphones. You can get access to your Dashboard, as well as confirm deliveries on the go.
• Order Confirmations - enables you to provide excellent customer service by confirming orders when they're received.
• Email Management - You now have access to additional email management tools, including the ability to have different email addresses for invoices, delivery confirmations, order confirmations, and statements. You can even send personal email messages to customers. If you keep multiple contacts for customers, you can enter email addresses for those contacts and that email address will automatically override the customer's email address.
• Multiple sympathy cards are now available from the Funeral Log.
• Updates have been made to the Business Snapshot Report, Tax Exempt Customer Report, Product Comparison Report, Ticket Report, and Product Sales Reports.
• The missing Reciprocity Report has been added back to FTD Mercury X3!
• Address Verification is now Web-based.
• Audit trail security has been added for negative value sales, refunds, and updating Prevent House Charges check box in the House Account tab of the Customer Detail Information window.

FTD Mercury Point of Sale Running FTD Mercury X3

FTD Mercury Mobile (X3) and Mobile Plus (X4) splash screen