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  1. FTD Mercury X2 New & Enhanced Features ‎(17:28, 15 April 2010)
  2. FTD Mercury X2 New & Enhanced Sales Information ‎(17:52, 15 April 2010)
  3. Changes for British Columbia Florists ‎(17:40, 22 June 2010)
  4. Changes for Nova Scotia Florists ‎(17:41, 22 June 2010)
  5. Changes for Ontario Florists ‎(17:41, 22 June 2010)
  6. Changes for All Other Canadian Florists ‎(17:43, 22 June 2010)
  7. Changements Pour Tous Les Autres Fleuristes Canadiens ‎(14:13, 23 June 2010)
  8. Dashboard (FTD Mercury X) ‎(17:58, 9 July 2010)
  9. FTD Mercury X2 ‎(18:08, 9 July 2010)
  10. System Login Window ‎(18:36, 9 July 2010)
  11. Receiving Orders and Messages ‎(19:07, 9 July 2010)
  12. Connecting to Network Printers ‎(19:07, 9 July 2010)
  13. Receipt Printer Settings Window ‎(20:36, 9 July 2010)
  14. Checking Your Windows Default Printer ‎(20:56, 9 July 2010)
  15. About Mercury Delivery Processing Application Window ‎(16:21, 12 July 2010)
  16. Select Routing Progress Window ‎(20:56, 12 July 2010)
  17. Follow Up Deliveries Window ‎(21:36, 12 July 2010)
  18. Wrapping Up Routes ‎(21:38, 12 July 2010)
  19. Truck Return Window ‎(21:55, 12 July 2010)
  20. Delivery Zone Report ‎(17:00, 13 July 2010)
  21. Delivery Reports ‎(17:03, 13 July 2010)
  22. Delivery Report ‎(17:06, 13 July 2010)
  23. Delivery Report Window ‎(17:07, 13 July 2010)
  24. Non Routed Orders Report ‎(17:11, 13 July 2010)
  25. Both Routed and Non Routed Orders Report ‎(17:13, 13 July 2010)
  26. Delivered Orders Report ‎(17:14, 13 July 2010)
  27. Product Maintenance (FTD Mercury X) ‎(15:40, 14 July 2010)
  28. Searching for Products (FTD Mercury X) ‎(15:58, 14 July 2010)
  29. Searching for Products ‎(16:00, 14 July 2010)
  30. Multiple Price Points ‎(16:31, 14 July 2010)
  31. Coupons ‎(16:34, 14 July 2010)
  32. Delivery Zones and Fees ‎(16:35, 14 July 2010)
  33. Bar Code Window ‎(16:39, 14 July 2010)
  34. Copying Care Instructions ‎(16:42, 14 July 2010)
  35. Quick Picks ‎(16:45, 14 July 2010)
  36. Product Entry Window ‎(17:15, 14 July 2010)
  37. Product Search Window ‎(17:35, 14 July 2010)
  38. Editing Custom Products on Your FOL Web Site ‎(21:49, 14 July 2010)
  39. Deactivating Custom Products on Your FOL Web Site ‎(21:51, 14 July 2010)
  40. Changing the Price for Products on Your FOL Web Site ‎(21:52, 14 July 2010)
  41. Enabling Dashboard ‎(21:29, 15 July 2010)
  42. Your Message Window ‎(22:42, 15 July 2010)
  43. Setting the Weather Gadget Location ‎(22:42, 15 July 2010)
  44. Configuring the Unattached Mercury Message Threshold ‎(22:43, 15 July 2010)
  45. FTD Mercury X2 Fall Documentation ‎(14:48, 19 August 2010)
  46. Generate Statements Window ‎(15:42, 31 August 2010)
  47. View Statements Window ‎(16:18, 31 August 2010)
  48. Accessing the HouseAccount Screen ‎(16:22, 31 August 2010)
  49. Setting Up House Account Defaults ‎(16:22, 31 August 2010)
  50. Generating Aged Analysis Reports ‎(16:23, 31 August 2010)
  51. Finance Charges Window ‎(16:44, 31 August 2010)
  52. Aged Analysis Report Window ‎(17:07, 31 August 2010)
  53. House Account Tab ‎(17:48, 31 August 2010)
  54. Statement Search Window ‎(16:10, 7 September 2010)
  55. Output Statements Window ‎(16:38, 7 September 2010)
  56. What's New ‎(16:51, 30 September 2010)
  57. FTD Mercury X Training Videos ‎(18:45, 30 September 2010)
  58. Finding What's New in FTD Mercury X Video Demonstration ‎(18:47, 30 September 2010)
  59. New Features in Order Entry and Point of Sale Video Demonstration ‎(18:47, 30 September 2010)
  60. Message Center Video Demonstration ‎(18:48, 30 September 2010)
  61. Searching for Tickets Video Demonstration ‎(18:48, 30 September 2010)
  62. Processing Incoming Orders Video Demonstration ‎(18:48, 30 September 2010)
  63. Processing Incoming Phone Orders Video Demonstration ‎(18:48, 30 September 2010)
  64. Processing Outgoing Wire Orders Video Demonstration ‎(18:49, 30 September 2010)
  65. Mercury Direct: What's New ‎(21:21, 30 September 2010)
  66. Creating a Holiday Email Marketing Campaign (X1 Video) ‎(21:24, 30 September 2010)
  67. Address Verification (X1 Video) ‎(21:31, 30 September 2010)
  68. Changing the FTD Mercury Administrator Password (X1 Video) ‎(21:31, 30 September 2010)
  69. Configuring Printer Form Settings (X1 Video) ‎(21:32, 30 September 2010)
  70. Creating Your Email Cover Letter (X1 Video) ‎(21:33, 30 September 2010)
  71. FTD Shutdown & FTD Startup (X1 Video) ‎(21:33, 30 September 2010)
  72. Order Entry vs. Point of Sale (X1 Video) ‎(21:35, 30 September 2010)
  73. Resuming Your Previously Suspended System (X1 Video) ‎(21:35, 30 September 2010)
  74. Suspending Your System (X1 Video) ‎(21:35, 30 September 2010)
  75. Manually Sending Delivery Confirmations for Wire In Orders (X1 Video) ‎(21:36, 30 September 2010)
  76. Applying Email Templates in Mercury Administration (X1 Video) ‎(21:36, 30 September 2010)
  77. Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video) ‎(21:36, 30 September 2010)
  78. Creating Your Email Delivery Confirmation Template (X1 Video) ‎(21:37, 30 September 2010)
  79. Email Monitor (X1 Video) ‎(21:37, 30 September 2010)
  80. Setting Up Automatic Email Delivery Confirmations (X1 Video) ‎(21:37, 30 September 2010)
  81. Adding Customers (X1 Video) ‎(21:38, 30 September 2010)
  82. Credit & Debit Memos (X1 Video) ‎(21:38, 30 September 2010)
  83. Customer Order History (X1 Video) ‎(21:38, 30 September 2010)
  84. Generating Statements (X1 Video) ‎(21:38, 30 September 2010)
  85. Receiving Payments in Order Entry (X1 Video) ‎(21:38, 30 September 2010)
  86. Receiving Payments in Point of Sale (X1 Video) ‎(21:39, 30 September 2010)
  87. Reprinting & Emailing Invoices (X1 Video) ‎(21:39, 30 September 2010)
  88. Searching for Customers (X1 Video) ‎(21:39, 30 September 2010)
  89. Setting up House Accounts (X1 Video) ‎(21:39, 30 September 2010)
  90. Canceling Orders in Order Entry (X1 Video) ‎(21:42, 30 September 2010)
  91. Canceling and Refunding Orders in Point of Sale (X1 Video) ‎(21:43, 30 September 2010)
  92. Cash & Carry Sales (X1 Video) ‎(21:43, 30 September 2010)
  93. Checking Credit Card Status (X1 Video) ‎(21:43, 30 September 2010)
  94. Checking for Incomplete, Filed, and Pending Orders (X1 Video) ‎(21:43, 30 September 2010)
  95. Copying Tickets (X1 Video) ‎(21:44, 30 September 2010)
  96. Design Center (X1 Video) ‎(21:44, 30 September 2010)
  97. Entering Local Orders (X1 Video) ‎(21:44, 30 September 2010)
  98. Facility Search (X1 Video) ‎(21:47, 30 September 2010)
  99. Funeral Log (X1 Video) ‎(21:47, 30 September 2010)
  100. Handling Phoned-In Orders (X1 Video) ‎(21:47, 30 September 2010)
  101. Handling Wire In Orders from the Mercury Network (X1 Video) ‎(21:47, 30 September 2010)
  102. Issuing a Refund Using Order Entry (X1 Video) ‎(21:48, 30 September 2010)
  103. Issuing a Refund Using Point of Sale (X1 Video) ‎(21:48, 30 September 2010)
  104. Marking Orders Delivered in Ticket Search (X1 Video) ‎(21:48, 30 September 2010)
  105. Marking Pickup Orders as C.O.D. (X1 Video) ‎(21:48, 30 September 2010)
  106. Message Center (X1 Video) ‎(21:49, 30 September 2010)
  107. Phoning Out Orders (X1 Video) ‎(21:49, 30 September 2010)
  108. Quick Picks (X1 Video) ‎(21:49, 30 September 2010)
  109. Rejecting Wire In Orders from the Mercury Network (X1 Video) ‎(21:50, 30 September 2010)
  110. Reprinting Receipts (X1 Video) ‎(21:52, 30 September 2010)
  111. Resending Rejected Wire Out Orders (X1 Video) ‎(21:52, 30 September 2010)
  112. Searching for Orders and Tickets (X1 Video) ‎(21:52, 30 September 2010)
  113. Sending Wire Out Orders over the Mercury Network (X1 Video) ‎(21:53, 30 September 2010)
  114. Taking Orders for Pickup (X1 Video) ‎(21:53, 30 September 2010)
  115. Ticket Status (X1 Video) ‎(21:53, 30 September 2010)
  116. Answering Incoming Ask Messages (X1 Video) ‎(21:53, 30 September 2010)
  117. Canceling a Wire Out Order (X1 Video) ‎(21:54, 30 September 2010)
  118. Confirming an Incoming Cancel Request (X1 Video) ‎(21:54, 30 September 2010)
  119. Creating and Sending Your Received Messages List (X1 Video) ‎(21:54, 30 September 2010)
  120. Denying an Incoming Cancel Request (X1 Video) ‎(21:54, 30 September 2010)
  121. Handling Incoming Price Change Requests (X1 Video) ‎(21:54, 30 September 2010)
  122. Sending Ask Messages (X1 Video) ‎(21:55, 30 September 2010)
  123. Sending Price Change Requests (X1 Video) ‎(21:55, 30 September 2010)
  124. Adding Products (X1 Video) ‎(21:56, 30 September 2010)
  125. Searching for Products (X1 Video) ‎(21:56, 30 September 2010)
  126. Entering the Opening Balance in Point of Sale (X1 Video) ‎(21:56, 30 September 2010)
  127. No Sale Transactions (X1 Video) ‎(21:57, 30 September 2010)
  128. Performing a Z-Out at the End of the Day (X1 Video) ‎(21:57, 30 September 2010)
  129. Using Point of Sale for Paid In and Paid Out Transactions (X1 Video) ‎(21:58, 30 September 2010)
  130. Credit Card Settlement History Report (X1 Video) ‎(21:58, 30 September 2010)
  131. Sales Summary Report (X1 Video) ‎(21:58, 30 September 2010)
  132. Sales Tax Report (X1 Video) ‎(21:58, 30 September 2010)
  133. Creating a Holiday Direct Mail Marketing Campaign (X1 Video) ‎(21:58, 30 September 2010)
  134. Creating a Reminder Direct Mail Marketing Campaign (X1 Video) ‎(21:59, 30 September 2010)
  135. Creating a Reminder Email Marketing Campaign (X1 Video) ‎(21:59, 30 September 2010)
  136. Adding Abbrevation Codes (X1 Video) ‎(21:59, 30 September 2010)
  137. Adding Employees (X1 Video) ‎(22:00, 30 September 2010)
  138. Adding Product Categories in Mercury Administration (X1 Video) ‎(22:00, 30 September 2010)
  139. Configuring Credit Cards in Mercury Administration (X1 Video) ‎(22:00, 30 September 2010)
  140. Configuring House Accounts in Mercury Administration (X1 Video) ‎(22:00, 30 September 2010)
  141. Configuring Point of Sale in Mercury Administration (X1 Video) ‎(22:00, 30 September 2010)
  142. Configuring Printer Routing in Mercury Administration (X1 Video) ‎(22:01, 30 September 2010)
  143. Configuring Store Settings in Mercury Administration (X1 Video) ‎(22:01, 30 September 2010)
  144. Delivery Zones and Fees (X1 Video) ‎(22:01, 30 September 2010)
  145. Setting Printing Defaults in Mercury Administration (X1 Video) ‎(22:01, 30 September 2010)
  146. Updating Tax Codes in Mercury Administration (X1 Video) ‎(22:01, 30 September 2010)
  147. Generating Statements (FTD Mercury X2 Fall Training Video) ‎(18:37, 7 October 2010)
  148. Preventing House Account Charges (FTD Mercury X2 Fall Training Video) ‎(18:41, 7 October 2010)
  149. Removing Finance Charges (FTD Mercury X2 Fall Training Video) ‎(18:48, 7 October 2010)
  150. Florist Listings in FTD Florist Link (FTD Mercury X2 Fall Training Video) ‎(18:49, 7 October 2010)
  151. Funeral Log (FTD Mercury X2 Fall Training Video) ‎(18:49, 7 October 2010)
  152. Renaming Billing Cycles (FTD Mercury X2 Fall Training Video) ‎(18:51, 7 October 2010)
  153. Searching for Facilities from the Mercury Main Menu (FTD Mercury X2 Fall Training Video) ‎(18:51, 7 October 2010)
  154. Searching for Facilities in Order Entry or Point of Sale (FTD Mercury X2 Fall Training Video) ‎(18:52, 7 October 2010)
  155. Searching for Florists from the Mercury Main Menu (FTD Mercury X2 Fall Training Video) ‎(18:53, 7 October 2010)
  156. Searching for Florists in Order Entry or Point of Sale (FTD Mercury X2 Fall Training Video) ‎(18:53, 7 October 2010)
  157. Setting the Preferred Status for a Florist in FTD Florist Link (FTD Mercury X2 Fall Training Video) ‎(18:54, 7 October 2010)
  158. Using Advanced Options when Searching for Florists (FTD Mercury X2 Fall Training Video) ‎(18:54, 7 October 2010)
  159. Performing Invoice Billing (FTD Mercury X2 Fall Training Video) ‎(18:55, 7 October 2010)
  160. Adding Abbreviation Codes (FTD Mercury X2 Fall Training Video) ‎(15:42, 11 October 2010)
  161. Adding Employees (FTD Mercury X2 Fall Training Video) ‎(15:43, 11 October 2010)
  162. Adding Product Categories in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(15:45, 11 October 2010)
  163. Address Verification (FTD Mercury X2 Fall Training Video) ‎(15:45, 11 October 2010)
  164. Audit Trail Examples (FTD Mercury X2 Fall Training Video) ‎(15:46, 11 October 2010)
  165. Getting Help in Mercury Connect (FTD Mercury X2 Fall Training Video) ‎(15:48, 11 October 2010)
  166. Changing the FTD Mercury Administrator Password (FTD Mercury X2 Fall Training Video) ‎(15:50, 11 October 2010)
  167. Configuring Audit Trail in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(15:51, 11 October 2010)
  168. Configuring Credit Cards in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(15:52, 11 October 2010)
  169. Configuring House Accounts in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(15:52, 11 October 2010)
  170. Configuring Point of Sale in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(15:53, 11 October 2010)
  171. Configuring Printer Form Settings (FTD Mercury X2 Fall Training Video) ‎(15:53, 11 October 2010)
  172. Configuring Printer Routing in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(15:54, 11 October 2010)
  173. Configuring Store Settings in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(15:56, 11 October 2010)
  174. Configuring Window Access in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(15:57, 11 October 2010)
  175. Creating Your Email Cover Letter (FTD Mercury X2 Fall Training Video) ‎(15:58, 11 October 2010)
  176. Customizing Your FTD Mercury Client Configuration (FTD Mercury X2 Fall Training Video) ‎(15:59, 11 October 2010)
  177. FTD Mercury Main Menu Overview (FTD Mercury X2 Fall Training Video) ‎(15:59, 11 October 2010)
  178. FTD Shutdown & FTD Startup (FTD Mercury X2 Fall Training Video) ‎(16:01, 11 October 2010)
  179. Logging in to FTD Mercury (FTD Mercury X2 Fall Training Video) ‎(16:02, 11 October 2010)
  180. Setting Form Printing Defaults in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(16:02, 11 October 2010)
  181. Updating Tax Codes in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(16:03, 11 October 2010)
  182. Applying Email Templates in Mercury Administration (FTD Mercury X2 Fall Training Video) ‎(16:09, 11 October 2010)
  183. Credit Card Settlement History Report (FTD Mercury X2 Fall Training Video) ‎(16:59, 11 October 2010)
  184. Generating Reports (FTD Mercury X2 Fall Training Video) ‎(17:01, 11 October 2010)
  185. Generating the Customer Life Cycle Report (FTD Mercury X2 Fall Training Video) ‎(17:03, 11 October 2010)
  186. Generating the Order Life Cycle Report (FTD Mercury X2 Fall Training Video) ‎(17:04, 11 October 2010)
  187. Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Fall Training Video) ‎(17:05, 11 October 2010)
  188. Sales Summary Report (FTD Mercury X2 Fall Training Video) ‎(17:06, 11 October 2010)
  189. Sales Tax Report (FTD Mercury X2 Fall Training Video) ‎(17:06, 11 October 2010)
  190. Aged Analysis Report (FTD Mercury X2 Fall Training Video) ‎(17:15, 11 October 2010)
  191. Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Fall Training Video) ‎(19:48, 11 October 2010)
  192. Customizing the Dashboard (FTD Mercury X2 Fall Training Video) ‎(19:49, 11 October 2010)
  193. Dashboard Indicators (FTD Mercury X2 Fall Training Video) ‎(19:51, 11 October 2010)
  194. Dashboard Messages (FTD Mercury X2 Fall Training Video) ‎(19:51, 11 October 2010)
  195. Dashboard Overview (FTD Mercury X2 Fall Training Video) ‎(19:52, 11 October 2010)
  196. Dashboard Status (FTD Mercury X2 Fall Training Video) ‎(19:52, 11 October 2010)
  197. Creating Your Email Delivery Confirmation Template (FTD Mercury X2 Fall Training Video) ‎(20:12, 11 October 2010)
  198. Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Fall Training Video) ‎(20:13, 11 October 2010)
  199. Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Fall Training Video) ‎(20:14, 11 October 2010)
  200. Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Fall Training Video) ‎(20:14, 11 October 2010)
  201. Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X2 Fall Training Video) ‎(20:25, 11 October 2010)
  202. Creating a Holiday Email Marketing Campaign (FTD Mercury X2 Fall Training Video) ‎(20:26, 11 October 2010)
  203. Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X2 Fall Training Video) ‎(20:26, 11 October 2010)
  204. Creating a Reminder Email Marketing Campaign (FTD Mercury X2 Fall Training Video) ‎(20:27, 11 October 2010)
  205. Adding Products (FTD Mercury X2 Fall Training Video) ‎(20:52, 11 October 2010)
  206. Quick Picks (FTD Mercury X2 Fall Training Video) ‎(20:52, 11 October 2010)
  207. Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Fall Training Video) ‎(21:04, 11 October 2010)
  208. Cash & Carry Sales (FTD Mercury X2 Fall Training Video) ‎(21:05, 11 October 2010)
  209. Entering the Opening Balance in Point of Sale (FTD Mercury X2 Fall Training Video) ‎(21:05, 11 October 2010)
  210. Issuing a Refund Using Point of Sale (FTD Mercury X2 Fall Training Video) ‎(21:06, 11 October 2010)
  211. No Sale Transactions (FTD Mercury X2 Fall Training Video) ‎(21:07, 11 October 2010)
  212. Performing a Z-Out at the End of the Day (FTD Mercury X2 Fall Training Video) ‎(21:07, 11 October 2010)
  213. Receiving Payments in Point of Sale (FTD Mercury X2 Fall Training Video) ‎(21:08, 11 October 2010)
  214. Reprinting Receipts (FTD Mercury X2 Fall Training Video) ‎(21:08, 11 October 2010)
  215. Selling & Loading Gift Cards (FTD Mercury X2 Fall Training Video) ‎(21:09, 11 October 2010)
  216. Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X2 Fall Training Video) ‎(21:09, 11 October 2010)
  217. Adding Customers (FTD Mercury X2 Fall Training Video) ‎(21:31, 11 October 2010)
  218. Canceling a House Account Payment (FTD Mercury X2 Fall Training Video) ‎(21:32, 11 October 2010)
  219. Credit & Debit Memos (FTD Mercury X2 Fall Training Video) ‎(21:32, 11 October 2010)
  220. Customer Detail Information (FTD Mercury X2 Fall Training Video) ‎(21:34, 11 October 2010)
  221. Customer Order History (FTD Mercury X2 Fall Training Video) ‎(21:34, 11 October 2010)
  222. Email Monitor (FTD Mercury X2 Fall Training Video) ‎(21:35, 11 October 2010)
  223. Receiving Payments in Order Entry (FTD Mercury X2 Fall Training Video) ‎(21:35, 11 October 2010)
  224. Reprinting & Emailing Invoices (FTD Mercury X2 Fall Training Video) ‎(21:35, 11 October 2010)
  225. Searching for Customers (FTD Mercury X2 Fall Training Video) ‎(21:36, 11 October 2010)
  226. Setting Up House Accounts (FTD Mercury X2 Fall Training Video) ‎(21:36, 11 October 2010)
  227. Answering Incoming Ask Messages (FTD Mercury X2 Fall Training Video) ‎(22:16, 11 October 2010)
  228. Canceling a Wire Out Order (FTD Mercury X2 Fall Training Video) ‎(22:16, 11 October 2010)
  229. Confirming an Incoming Cancel Request (FTD Mercury X2 Fall Training Video) ‎(22:16, 11 October 2010)
  230. Creating and Sending Your Received Messages List (FTD Mercury X2 Fall Training Video) ‎(22:17, 11 October 2010)
  231. Denying an Incoming Cancel Request (FTD Mercury X2 Fall Training Video) ‎(22:17, 11 October 2010)
  232. Handling Incoming Price Change Requests (FTD Mercury X2 Fall Training Video) ‎(22:18, 11 October 2010)
  233. Message Center (FTD Mercury X2 Fall Training Video) ‎(22:18, 11 October 2010)
  234. Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video) ‎(22:19, 11 October 2010)
  235. Resending Rejected Wire Out Orders (FTD Mercury X2 Fall Training Video) ‎(22:19, 11 October 2010)
  236. Resuming Your Previously Suspended System (FTD Mercury X2 Fall Training Video) ‎(22:20, 11 October 2010)
  237. Sending Price Change Requests (FTD Mercury X2 Fall Training Video) ‎(22:20, 11 October 2010)
  238. Suspending Your System (FTD Mercury X2 Fall Training Video) ‎(22:21, 11 October 2010)
  239. Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video) ‎(22:22, 11 October 2010)
  240. Sending Ask Messages (FTD Mercury X2 Fall Training Video) ‎(22:23, 11 October 2010)
  241. Assigning Products to Designers (FTD Mercury X2 Fall Training Video) ‎(22:59, 11 October 2010)
  242. Canceling Orders in Order Entry (FTD Mercury X2 Fall Training Video) ‎(23:01, 11 October 2010)
  243. Changing the Payment Amount for Credit Card Orders (FTD Mercury X2 Fall Training Video) ‎(23:01, 11 October 2010)
  244. Checking Credit Card Status (FTD Mercury X2 Fall Training Video) ‎(23:02, 11 October 2010)
  245. Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X2 Fall Training Video) ‎(23:02, 11 October 2010)
  246. Copying Tickets (FTD Mercury X2 Fall Training Video) ‎(23:03, 11 October 2010)
  247. Design Center (FTD Mercury X2 Fall Training Video) ‎(23:03, 11 October 2010)
  248. Entering Local Orders (FTD Mercury X2 Fall Training Video) ‎(23:04, 11 October 2010)
  249. Florist Search (FTD Mercury X2 Fall Training Video) ‎(23:04, 11 October 2010)
  250. Handling Phoned-In Orders (FTD Mercury X2 Fall Training Video) ‎(23:04, 11 October 2010)
  251. Handling Returns & Exchanges (FTD Mercury X2 Fall Training Video) ‎(23:05, 11 October 2010)
  252. Issuing a Refund Using Order Entry (FTD Mercury X2 Fall Training Video) ‎(23:05, 11 October 2010)
  253. Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X2 Fall Training Video) ‎(23:05, 11 October 2010)
  254. Marking Orders Delivered in Ticket Search (FTD Mercury X2 Fall Training Video) ‎(23:06, 11 October 2010)
  255. Marking Pickup Orders as C.O.D. (FTD Mercury X2 Fall Training Video) ‎(23:06, 11 October 2010)
  256. Multi-Ticket Sales (FTD Mercury X2 Fall Training Video) ‎(23:07, 11 October 2010)
  257. Order Life Cycle (FTD Mercury X2 Fall Training Video) ‎(23:07, 11 October 2010)
  258. Partial Refunds (FTD Mercury X2 Fall Training Video) ‎(23:08, 11 October 2010)
  259. Phoning Out Orders (FTD Mercury X2 Fall Training Video) ‎(23:08, 11 October 2010)
  260. Picture Center (FTD Mercury X2 Fall Training Video) ‎(23:09, 11 October 2010)
  261. Searching for Orders and Tickets (FTD Mercury X2 Fall Training Video) ‎(23:09, 11 October 2010)
  262. Taking Orders for Pickup (FTD Mercury X2 Fall Training Video) ‎(23:10, 11 October 2010)
  263. Ticket Status (FTD Mercury X2 Fall Training Video) ‎(23:10, 11 October 2010)
  264. Attaching Design Pictures to Orders (FTD Mercury X2 Fall Training Video) ‎(23:35, 11 October 2010)
  265. Adding Abbreviation Codes (FTD Mercury X2 Training Video) ‎(16:00, 12 October 2010)
  266. Adding Employees (FTD Mercury X2 Training Video) ‎(16:00, 12 October 2010)
  267. Adding Product Categories in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:00, 12 October 2010)
  268. Address Verification (FTD Mercury X2 Training Video) ‎(16:01, 12 October 2010)
  269. Applying Email Templates in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:01, 12 October 2010)
  270. Audit Trail Examples (FTD Mercury X2 Training Video) ‎(16:02, 12 October 2010)
  271. Changing the FTD Mercury Administrator Password (FTD Mercury X2 Training Video) ‎(16:10, 12 October 2010)
  272. Configuring Audit Trail in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:11, 12 October 2010)
  273. Configuring Credit Cards in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:12, 12 October 2010)
  274. Configuring House Accounts in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:21, 12 October 2010)
  275. Configuring Point of Sale in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:21, 12 October 2010)
  276. Configuring Printer Form Settings (FTD Mercury X2 Training Video) ‎(16:22, 12 October 2010)
  277. Configuring Printer Routing in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:22, 12 October 2010)
  278. Configuring Store Settings in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:23, 12 October 2010)
  279. Creating Your Email Cover Letter (FTD Mercury X2 Training Video) ‎(16:24, 12 October 2010)
  280. Configuring Window Access in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:24, 12 October 2010)
  281. Customizing Your FTD Mercury Client Configuration (FTD Mercury X2 Training Video) ‎(16:25, 12 October 2010)
  282. FTD Shutdown & FTD Startup (FTD Mercury X2 Training Video) ‎(16:26, 12 October 2010)
  283. Logging in to FTD Mercury (FTD Mercury X2 Training Video) ‎(16:27, 12 October 2010)
  284. Setting Form Printing Defaults in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:28, 12 October 2010)
  285. Updating Tax Codes in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:28, 12 October 2010)
  286. Generating Statements (FTD Mercury X2 Training Video) ‎(16:29, 12 October 2010)
  287. Funeral Log (FTD Mercury X2 Training Video) ‎(16:29, 12 October 2010)
  288. Adding Customers (FTD Mercury X2 Training Video) ‎(17:13, 12 October 2010)
  289. Canceling a House Account Payment (FTD Mercury X2 Training Video) ‎(17:14, 12 October 2010)
  290. Credit & Debit Memos (FTD Mercury X2 Training Video) ‎(17:14, 12 October 2010)
  291. Customer Detail Information (FTD Mercury X2 Training Video) ‎(17:15, 12 October 2010)
  292. Customer Order History (FTD Mercury X2 Training Video) ‎(17:16, 12 October 2010)
  293. Email Monitor (FTD Mercury X2 Training Video) ‎(17:16, 12 October 2010)
  294. Receiving Payments in Order Entry (FTD Mercury X2 Training Video) ‎(17:17, 12 October 2010)
  295. Reprinting & Emailing Invoices (FTD Mercury X2 Training Video) ‎(17:18, 12 October 2010)
  296. Searching for Customers (FTD Mercury X2 Training Video) ‎(17:19, 12 October 2010)
  297. Setting Up House Accounts (FTD Mercury X2 Training Video) ‎(17:19, 12 October 2010)
  298. Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Training Video) ‎(17:20, 12 October 2010)
  299. Customizing the Dashboard (FTD Mercury X2 Training Video) ‎(17:21, 12 October 2010)
  300. Dashboard Indicators (FTD Mercury X2 Training Video) ‎(17:21, 12 October 2010)
  301. Dashboard Messages (FTD Mercury X2 Training Video) ‎(17:21, 12 October 2010)
  302. Dashboard Overview (FTD Mercury X2 Training Video) ‎(17:22, 12 October 2010)
  303. Dashboard Status (FTD Mercury X2 Training Video) ‎(17:22, 12 October 2010)
  304. Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Training Video) ‎(17:26, 12 October 2010)
  305. Creating Your Email Delivery Confirmation Template (FTD Mercury X2 Training Video) ‎(17:26, 12 October 2010)
  306. Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Training Video) ‎(17:27, 12 October 2010)
  307. Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Training Video) ‎(17:28, 12 October 2010)
  308. Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X2 Training Video) ‎(17:30, 12 October 2010)
  309. Creating a Holiday Email Marketing Campaign (FTD Mercury X2 Training Video) ‎(17:30, 12 October 2010)
  310. Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X2 Training Video) ‎(17:31, 12 October 2010)
  311. Creating a Reminder Email Marketing Campaign (FTD Mercury X2 Training Video) ‎(17:31, 12 October 2010)
  312. Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Training Video) ‎(17:32, 12 October 2010)
  313. Cash & Carry Sales (FTD Mercury X2 Training Video) ‎(17:32, 12 October 2010)
  314. Entering the Opening Balance in Point of Sale (FTD Mercury X2 Training Video) ‎(17:32, 12 October 2010)
  315. Issuing a Refund Using Point of Sale (FTD Mercury X2 Training Video) ‎(17:33, 12 October 2010)
  316. No Sale Transactions (FTD Mercury X2 Training Video) ‎(17:33, 12 October 2010)
  317. Performing a Z-Out at the End of the Day (FTD Mercury X2 Training Video) ‎(17:34, 12 October 2010)
  318. Receiving Payments in Point of Sale (FTD Mercury X2 Training Video) ‎(17:34, 12 October 2010)
  319. Reprinting Receipts (FTD Mercury X2 Training Video) ‎(17:35, 12 October 2010)
  320. Selling & Loading Gift Cards (FTD Mercury X2 Training Video) ‎(17:35, 12 October 2010)
  321. Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X2 Training Video) ‎(17:36, 12 October 2010)
  322. Adding Products (FTD Mercury X2 Training Video) ‎(17:37, 12 October 2010)
  323. Quick Picks (FTD Mercury X2 Training Video) ‎(17:37, 12 October 2010)
  324. Searching for Products (FTD Mercury X2 Fall Training Video) ‎(17:39, 12 October 2010)
  325. Searching for Products (FTD Mercury X2 Training Video) ‎(17:40, 12 October 2010)
  326. Aged Analysis Report (FTD Mercury X2 Training Video) ‎(17:42, 12 October 2010)
  327. Credit Card Settlement History Report (FTD Mercury X2 Training Video) ‎(17:42, 12 October 2010)
  328. Generating Reports (FTD Mercury X2 Training Video) ‎(17:46, 12 October 2010)
  329. Generating the Customer Life Cycle Report (FTD Mercury X2 Training Video) ‎(17:46, 12 October 2010)
  330. Generating the Order Life Cycle Report (FTD Mercury X2 Training Video) ‎(17:47, 12 October 2010)
  331. Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Training Video) ‎(17:47, 12 October 2010)
  332. Sales Summary Report (FTD Mercury X2 Training Video) ‎(17:47, 12 October 2010)
  333. Sales Tax Report (FTD Mercury X2 Training Video) ‎(17:48, 12 October 2010)
  334. Answering Incoming Ask Messages (FTD Mercury X2 Training Video) ‎(17:50, 12 October 2010)
  335. Canceling a Wire Out Order (FTD Mercury X2 Training Video) ‎(17:50, 12 October 2010)
  336. Confirming an Incoming Cancel Request (FTD Mercury X2 Training Video) ‎(17:52, 12 October 2010)
  337. Creating and Sending Your Received Messages List (FTD Mercury X2 Training Video) ‎(17:53, 12 October 2010)
  338. Denying an Incoming Cancel Request (FTD Mercury X2 Training Video) ‎(17:53, 12 October 2010)
  339. Handling Incoming Price Change Requests (FTD Mercury X2 Training Video) ‎(17:53, 12 October 2010)
  340. Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Training Video) ‎(17:54, 12 October 2010)
  341. Message Center (FTD Mercury X2 Training Video) ‎(17:54, 12 October 2010)
  342. Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Training Video) ‎(17:54, 12 October 2010)
  343. Resending Rejected Wire Out Orders (FTD Mercury X2 Training Video) ‎(17:55, 12 October 2010)
  344. Resuming Your Previously Suspended System (FTD Mercury X2 Training Video) ‎(17:55, 12 October 2010)
  345. Sending Ask Messages (FTD Mercury X2 Training Video) ‎(17:56, 12 October 2010)
  346. Sending Price Change Requests (FTD Mercury X2 Training Video) ‎(17:57, 12 October 2010)
  347. Sending Wire Out Orders over the Mercury Network (FTD Mercury X2 Training Video) ‎(17:57, 12 October 2010)
  348. Suspending Your System (FTD Mercury X2 Training Video) ‎(17:58, 12 October 2010)
  349. Assigning Products to Designers (FTD Mercury X2 Training Video) ‎(18:00, 12 October 2010)
  350. Attaching Design Pictures to Orders (FTD Mercury X2 Training Video) ‎(18:00, 12 October 2010)
  351. Canceling Orders in Order Entry (FTD Mercury X2 Training Video) ‎(18:01, 12 October 2010)
  352. Changing the Payment Amount for Credit Card Orders (FTD Mercury X2 Training Video) ‎(18:01, 12 October 2010)
  353. Checking Credit Card Status (FTD Mercury X2 Training Video) ‎(18:02, 12 October 2010)
  354. Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X2 Training Video) ‎(18:02, 12 October 2010)
  355. Copying Tickets (FTD Mercury X2 Training Video) ‎(18:02, 12 October 2010)
  356. Design Center (FTD Mercury X2 Training Video) ‎(18:03, 12 October 2010)
  357. Entering Local Orders (FTD Mercury X2 Training Video) ‎(18:03, 12 October 2010)
  358. Handling Phoned-In Orders (FTD Mercury X2 Training Video) ‎(18:04, 12 October 2010)
  359. Handling Returns & Exchanges (FTD Mercury X2 Training Video) ‎(18:04, 12 October 2010)
  360. Issuing a Refund Using Order Entry (FTD Mercury X2 Training Video) ‎(18:05, 12 October 2010)
  361. Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X2 Training Video) ‎(18:05, 12 October 2010)
  362. Marking Orders Delivered in Ticket Search (FTD Mercury X2 Training Video) ‎(18:05, 12 October 2010)
  363. Marking Pickup Orders as C.O.D. (FTD Mercury X2 Training Video) ‎(18:06, 12 October 2010)
  364. Multi-Ticket Sales (FTD Mercury X2 Training Video) ‎(18:06, 12 October 2010)
  365. Order Life Cycle (FTD Mercury X2 Training Video) ‎(18:06, 12 October 2010)
  366. Partial Refunds (FTD Mercury X2 Training Video) ‎(18:07, 12 October 2010)
  367. Phoning Out Orders (FTD Mercury X2 Training Video) ‎(18:07, 12 October 2010)
  368. Picture Center (FTD Mercury X2 Training Video) ‎(18:09, 12 October 2010)
  369. Searching for Orders and Tickets (FTD Mercury X2 Training Video) ‎(18:09, 12 October 2010)
  370. Taking Orders for Pickup (FTD Mercury X2 Training Video) ‎(18:09, 12 October 2010)
  371. Ticket Status (FTD Mercury X2 Training Video) ‎(18:10, 12 October 2010)
  372. Sending Wire Out Orders over the Mercury Network (FTD Mercury X2 Fall Training Video) ‎(19:04, 12 October 2010)
  373. FTD Mercury X1 Training Videos ‎(21:18, 12 October 2010)
  374. FTD Mercury X2 Training Videos ‎(21:28, 12 October 2010)
  375. Order Entry vs. Point of Sale (FTD Mercury X2 Training Video) ‎(21:29, 12 October 2010)
  376. Mercury Connect Training Videos (FTD Mercury X1) ‎(21:31, 12 October 2010)
  377. FTD Mercury Main Menu Overview (Mercury Connect Training Video) ‎(21:59, 12 October 2010)
  378. Getting Help in Mercury Connect (Mercury Connect Training Video) ‎(22:00, 12 October 2010)
  379. Message Center (Mercury Connect Training Video) ‎(22:05, 12 October 2010)
  380. Order Entry vs. Point of Sale (FTD Mercury X2 Fall Training Video) ‎(15:40, 13 October 2010)
  381. Order Entry vs. Point of Sale (Mercury Connect Training Video) ‎(15:41, 13 October 2010)
  382. Entering Local Orders (Mercury Connect Training Video) ‎(15:45, 13 October 2010)
  383. Sending Wire Out Orders over the Mercury Network (Mercury Connect Training Video) ‎(15:46, 13 October 2010)
  384. Handling Wire In Orders from the Mercury Network (Mercury Connect Training Video) ‎(15:46, 13 October 2010)
  385. Cash & Carry Sales (Mercury Connect Training Video) ‎(15:46, 13 October 2010)
  386. Address Verification (Mercury Connect Training Video) ‎(15:57, 13 October 2010)
  387. Changing the FTD Mercury Administrator Password (Mercury Connect Training Video) ‎(15:57, 13 October 2010)
  388. Configuring Printer Form Settings (Mercury Connect Training Video) ‎(15:57, 13 October 2010)
  389. Creating Your Email Cover Letter (Mercury Connect Training Video) ‎(15:57, 13 October 2010)
  390. Customizing Your FTD Mercury Client Configuration (Mercury Connect Training Video) ‎(15:58, 13 October 2010)
  391. FTD Shutdown & FTD Startup (Mercury Connect Training Video) ‎(15:58, 13 October 2010)
  392. Logging in to FTD Mercury (Mercury Connect Training Video) ‎(15:58, 13 October 2010)
  393. Suspending Your System (Mercury Connect Training Video) ‎(15:58, 13 October 2010)
  394. Configuring Automatic Deliver Confirmations for Wire In Orders (Mercury Connect Training Video) ‎(16:19, 13 October 2010)
  395. Creating Your Email Delivery Confirmation Template (Mercury Connect Training Video) ‎(16:19, 13 October 2010)
  396. Email Monitor (Mercury Connect Training Video) ‎(16:19, 13 October 2010)
  397. Manually Sending Delivery Confirmations for Wire In Orders (Mercury Connect Training Video) ‎(16:20, 13 October 2010)
  398. Setting Up Automatic Email Delivery Confirmation (Mercury Connect Training Video) ‎(16:20, 13 October 2010)
  399. Adding Abbreviation Codes (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
  400. Adding Employees (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
  401. Adding Product Categories in Mercury Administration (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
  402. Applying Email Templates in Mercury Administration (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
  403. Audit Trail Examples (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
  404. Configuring Audit Trail in Mercury Administration (Mercury Connect Training Video) ‎(16:35, 13 October 2010)
  405. Configuring House Accounts in Mercury Administration (Mercury Connect Training Video) ‎(16:35, 13 October 2010)
  406. Configuring Point of Sale in Mercury Administration (Mercury Connect Training Video) ‎(16:35, 13 October 2010)
  407. Configuring Printer Routing in Mercury Administration (Mercury Connect Training Video) ‎(16:35, 13 October 2010)
  408. Configuring Store Settings in Mercury Administration (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
  409. Configuring Window Access in Mercury Administration (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
  410. Renaming Billing Cycles (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
  411. Setting Form Printing Defaults in Mercury Administration (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
  412. Updating Tax Codes in Mercury Administration (Mercury Connect Training Video) ‎(16:37, 13 October 2010)
  413. Configuring Credit Cards in Mercury Administration (Mercury Connect Training Video) ‎(16:37, 13 October 2010)
  414. Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Training Video) ‎(16:40, 13 October 2010)
  415. Creating a Holiday Email Marketing Campaign (Mercury Connect Training Video) ‎(16:41, 13 October 2010)
  416. Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Training Video) ‎(16:41, 13 October 2010)
  417. Creating a Reminder Email Marketing Campaign (Mercury Connect Training Video) ‎(16:41, 13 October 2010)
  418. Aged Analysis Report (Mercury Connect Training Video) ‎(16:49, 13 October 2010)
  419. Credit Card Settlement History Report (Mercury Connect Training Video) ‎(16:49, 13 October 2010)
  420. Generating Reports (Mercury Connect Training Video) ‎(16:49, 13 October 2010)
  421. Generating the Customer Life Cycle Report (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
  422. Generating the Order Life Cycle Report (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
  423. Generating Your Sales Overview Using the Balance Wizard (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
  424. Sales Summary Report (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
  425. Sales Tax Report (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
  426. Canceling and Refunding Orders in Point of Sale (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
  427. Entering the Opening Balance in Point of Sale (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
  428. Issuing a Refund Using Point of Sale (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
  429. No Sale Transactions (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
  430. Performing a Z-Out at the End of the Day (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
  431. Receiving Payments in Point of Sale (Mercury Connect Training Video) ‎(17:00, 13 October 2010)
  432. Reprinting Receipts (Mercury Connect Training Video) ‎(17:00, 13 October 2010)
  433. Selling & Loading Gift Cards (Mercury Connect Training Video) ‎(17:00, 13 October 2010)
  434. Using Point of Sale for Paid in and Paid Out Transactions (Mercury Connect Training Video) ‎(17:00, 13 October 2010)
  435. Checking for Mercury Network Connectivity Using Dashboard (Mercury Connect Training Video) ‎(17:11, 13 October 2010)
  436. Customizing the Dashboard (Mercury Connect Training Video) ‎(17:11, 13 October 2010)
  437. Dashboard Indicators (Mercury Connect Training Video) ‎(17:12, 13 October 2010)
  438. Dashboard Messages (Mercury Connect Training Video) ‎(17:12, 13 October 2010)
  439. Dashboard Overview (Mercury Connect Training Video) ‎(17:12, 13 October 2010)
  440. Dashboard Status (Mercury Connect Training Video) ‎(17:12, 13 October 2010)
  441. Adding Products (Mercury Connect Training Video) ‎(17:18, 13 October 2010)
  442. Quick Picks (Mercury Connect Training Video) ‎(17:18, 13 October 2010)
  443. Searching for Products (Mercury Connect Training Video) ‎(17:18, 13 October 2010)
  444. Florist Listings in FTD Florist Link (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
  445. Funeral Log (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
  446. Searching for Facilities from the Mercury Main Menu (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
  447. Searching for Facilities in Order Entry or Point of Sale (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
  448. Searching for Florists from the Mercury Main Menu (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
  449. Searching for Florists in Order Entry or Point of Sale (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
  450. Setting the Preferred Status for a Florist in FTD Florist Link (Mercury Connect Training Video) ‎(17:22, 13 October 2010)
  451. Using Advanced Options when Searching for Florists (Mercury Connect Training Video) ‎(17:22, 13 October 2010)
  452. Adding Customers (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
  453. Canceling a House Account Payment (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
  454. Credit & Debit Memos (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
  455. Customer Detail Information (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
  456. Customer Order History (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
  457. Generating Statements (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
  458. Performing Invoice Billing (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
  459. Preventing House Account Charges (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
  460. Receiving Payments in Order Entry (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
  461. Removing Finance Charges (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
  462. Reprinting & Emailing Invoices (Mercury Connect Training Video) ‎(17:29, 13 October 2010)
  463. Searching for Customers (Mercury Connect Training Video) ‎(17:29, 13 October 2010)
  464. Setting Up House Accounts (Mercury Connect Training Video) ‎(17:29, 13 October 2010)
  465. Answering Incoming Ask Messages (Mercury Connect Training Video) ‎(17:36, 13 October 2010)
  466. Canceling a Wire Out Order (Mercury Connect Training Video) ‎(17:36, 13 October 2010)
  467. Confirming an Incoming Cancel Request (Mercury Connect Training Video) ‎(17:36, 13 October 2010)
  468. Creating and Sending Your Received Messages List (Mercury Connect Training Video) ‎(17:37, 13 October 2010)
  469. Denying an Incoming Cancel Request (Mercury Connect Training Video) ‎(17:37, 13 October 2010)
  470. Handling Incoming Price Change Requests (Mercury Connect Training Video) ‎(17:37, 13 October 2010)
  471. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Training Video) ‎(17:38, 13 October 2010)
  472. Resending Rejected Wire Out Orders (Mercury Connect Training Video) ‎(17:38, 13 October 2010)
  473. Resuming Your Previously Suspended System (Mercury Connect Training Video) ‎(17:38, 13 October 2010)
  474. Sending Ask Messages (Mercury Connect Training Video) ‎(17:39, 13 October 2010)
  475. Sending Price Change Requests (Mercury Connect Training Video) ‎(17:39, 13 October 2010)
  476. Assigning Products to Designers (Mercury Connect Training Video) ‎(17:49, 13 October 2010)
  477. Attaching Design Pictures to Orders (Mercury Connect Training Video) ‎(17:50, 13 October 2010)
  478. Canceling Orders in Order Entry (Mercury Connect Training Video) ‎(17:50, 13 October 2010)
  479. Changing the Payment Amount for Credit Card Orders (Mercury Connect Training Video) ‎(17:50, 13 October 2010)
  480. Checking Credit Card Status (Mercury Connect Training Video) ‎(17:51, 13 October 2010)
  481. Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Training Video) ‎(17:51, 13 October 2010)
  482. Copying Tickets (Mercury Connect Training Video) ‎(17:51, 13 October 2010)
  483. Design Center (Mercury Connect Training Video) ‎(17:51, 13 October 2010)
  484. Handling Phoned-In Orders (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
  485. Handling Returns & Exchanges (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
  486. Issuing a Refund Using Order Entry (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
  487. Looking Up Abbreviation Codes in Order Entry and Point of Sale (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
  488. Marking Orders Delivered in Ticket Search (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
  489. Marking Pickup Orders as C.O.D. (Mercury Connect Training Video) ‎(17:53, 13 October 2010)
  490. Multi-Ticket Sales (Mercury Connect Training Video) ‎(17:53, 13 October 2010)
  491. Order Life Cycle (Mercury Connect Training Video) ‎(17:53, 13 October 2010)
  492. Partial Refunds (Mercury Connect Training Video) ‎(17:53, 13 October 2010)
  493. Phoning Out Orders (Mercury Connect Training Video) ‎(17:54, 13 October 2010)
  494. Picture Center (Mercury Connect Training Video) ‎(17:54, 13 October 2010)
  495. Searching for Orders and Tickets (Mercury ConnectTraining Video) ‎(17:54, 13 October 2010)
  496. Taking Orders for Pickup (Mercury Connect Training Video) ‎(17:54, 13 October 2010)
  497. Ticket Status (Mercury Connect Training Video) ‎(17:54, 13 October 2010)
  498. Exiting the Mercury Direct Control Panel ‎(16:59, 14 October 2010)
  499. Mercury Direct: Entering Dates in Date Fields ‎(17:03, 14 October 2010)
  500. Mercury Direct: Mercury Direct Technical Support Information ‎(20:38, 14 October 2010)

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