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- FTD Mercury X2 New & Enhanced Features (17:28, 15 April 2010)
- FTD Mercury X2 New & Enhanced Sales Information (17:52, 15 April 2010)
- Changes for British Columbia Florists (17:40, 22 June 2010)
- Changes for Nova Scotia Florists (17:41, 22 June 2010)
- Changes for Ontario Florists (17:41, 22 June 2010)
- Changes for All Other Canadian Florists (17:43, 22 June 2010)
- Changements Pour Tous Les Autres Fleuristes Canadiens (14:13, 23 June 2010)
- Dashboard (FTD Mercury X) (17:58, 9 July 2010)
- FTD Mercury X2 (18:08, 9 July 2010)
- System Login Window (18:36, 9 July 2010)
- Receiving Orders and Messages (19:07, 9 July 2010)
- Connecting to Network Printers (19:07, 9 July 2010)
- Receipt Printer Settings Window (20:36, 9 July 2010)
- Checking Your Windows Default Printer (20:56, 9 July 2010)
- About Mercury Delivery Processing Application Window (16:21, 12 July 2010)
- Select Routing Progress Window (20:56, 12 July 2010)
- Follow Up Deliveries Window (21:36, 12 July 2010)
- Wrapping Up Routes (21:38, 12 July 2010)
- Truck Return Window (21:55, 12 July 2010)
- Delivery Zone Report (17:00, 13 July 2010)
- Delivery Reports (17:03, 13 July 2010)
- Delivery Report (17:06, 13 July 2010)
- Delivery Report Window (17:07, 13 July 2010)
- Non Routed Orders Report (17:11, 13 July 2010)
- Both Routed and Non Routed Orders Report (17:13, 13 July 2010)
- Delivered Orders Report (17:14, 13 July 2010)
- Product Maintenance (FTD Mercury X) (15:40, 14 July 2010)
- Searching for Products (FTD Mercury X) (15:58, 14 July 2010)
- Searching for Products (16:00, 14 July 2010)
- Multiple Price Points (16:31, 14 July 2010)
- Coupons (16:34, 14 July 2010)
- Delivery Zones and Fees (16:35, 14 July 2010)
- Bar Code Window (16:39, 14 July 2010)
- Copying Care Instructions (16:42, 14 July 2010)
- Quick Picks (16:45, 14 July 2010)
- Product Entry Window (17:15, 14 July 2010)
- Product Search Window (17:35, 14 July 2010)
- Editing Custom Products on Your FOL Web Site (21:49, 14 July 2010)
- Deactivating Custom Products on Your FOL Web Site (21:51, 14 July 2010)
- Changing the Price for Products on Your FOL Web Site (21:52, 14 July 2010)
- Enabling Dashboard (21:29, 15 July 2010)
- Your Message Window (22:42, 15 July 2010)
- Setting the Weather Gadget Location (22:42, 15 July 2010)
- Configuring the Unattached Mercury Message Threshold (22:43, 15 July 2010)
- FTD Mercury X2 Fall Documentation (14:48, 19 August 2010)
- Generate Statements Window (15:42, 31 August 2010)
- View Statements Window (16:18, 31 August 2010)
- Accessing the HouseAccount Screen (16:22, 31 August 2010)
- Setting Up House Account Defaults (16:22, 31 August 2010)
- Generating Aged Analysis Reports (16:23, 31 August 2010)
- Finance Charges Window (16:44, 31 August 2010)
- Aged Analysis Report Window (17:07, 31 August 2010)
- House Account Tab (17:48, 31 August 2010)
- Statement Search Window (16:10, 7 September 2010)
- Output Statements Window (16:38, 7 September 2010)
- What's New (16:51, 30 September 2010)
- FTD Mercury X Training Videos (18:45, 30 September 2010)
- Finding What's New in FTD Mercury X Video Demonstration (18:47, 30 September 2010)
- New Features in Order Entry and Point of Sale Video Demonstration (18:47, 30 September 2010)
- Message Center Video Demonstration (18:48, 30 September 2010)
- Searching for Tickets Video Demonstration (18:48, 30 September 2010)
- Processing Incoming Orders Video Demonstration (18:48, 30 September 2010)
- Processing Incoming Phone Orders Video Demonstration (18:48, 30 September 2010)
- Processing Outgoing Wire Orders Video Demonstration (18:49, 30 September 2010)
- Mercury Direct: What's New (21:21, 30 September 2010)
- Creating a Holiday Email Marketing Campaign (X1 Video) (21:24, 30 September 2010)
- Address Verification (X1 Video) (21:31, 30 September 2010)
- Changing the FTD Mercury Administrator Password (X1 Video) (21:31, 30 September 2010)
- Configuring Printer Form Settings (X1 Video) (21:32, 30 September 2010)
- Creating Your Email Cover Letter (X1 Video) (21:33, 30 September 2010)
- FTD Shutdown & FTD Startup (X1 Video) (21:33, 30 September 2010)
- Order Entry vs. Point of Sale (X1 Video) (21:35, 30 September 2010)
- Resuming Your Previously Suspended System (X1 Video) (21:35, 30 September 2010)
- Suspending Your System (X1 Video) (21:35, 30 September 2010)
- Manually Sending Delivery Confirmations for Wire In Orders (X1 Video) (21:36, 30 September 2010)
- Applying Email Templates in Mercury Administration (X1 Video) (21:36, 30 September 2010)
- Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video) (21:36, 30 September 2010)
- Creating Your Email Delivery Confirmation Template (X1 Video) (21:37, 30 September 2010)
- Email Monitor (X1 Video) (21:37, 30 September 2010)
- Setting Up Automatic Email Delivery Confirmations (X1 Video) (21:37, 30 September 2010)
- Adding Customers (X1 Video) (21:38, 30 September 2010)
- Credit & Debit Memos (X1 Video) (21:38, 30 September 2010)
- Customer Order History (X1 Video) (21:38, 30 September 2010)
- Generating Statements (X1 Video) (21:38, 30 September 2010)
- Receiving Payments in Order Entry (X1 Video) (21:38, 30 September 2010)
- Receiving Payments in Point of Sale (X1 Video) (21:39, 30 September 2010)
- Reprinting & Emailing Invoices (X1 Video) (21:39, 30 September 2010)
- Searching for Customers (X1 Video) (21:39, 30 September 2010)
- Setting up House Accounts (X1 Video) (21:39, 30 September 2010)
- Canceling Orders in Order Entry (X1 Video) (21:42, 30 September 2010)
- Canceling and Refunding Orders in Point of Sale (X1 Video) (21:43, 30 September 2010)
- Cash & Carry Sales (X1 Video) (21:43, 30 September 2010)
- Checking Credit Card Status (X1 Video) (21:43, 30 September 2010)
- Checking for Incomplete, Filed, and Pending Orders (X1 Video) (21:43, 30 September 2010)
- Copying Tickets (X1 Video) (21:44, 30 September 2010)
- Design Center (X1 Video) (21:44, 30 September 2010)
- Entering Local Orders (X1 Video) (21:44, 30 September 2010)
- Facility Search (X1 Video) (21:47, 30 September 2010)
- Funeral Log (X1 Video) (21:47, 30 September 2010)
- Handling Phoned-In Orders (X1 Video) (21:47, 30 September 2010)
- Handling Wire In Orders from the Mercury Network (X1 Video) (21:47, 30 September 2010)
- Issuing a Refund Using Order Entry (X1 Video) (21:48, 30 September 2010)
- Issuing a Refund Using Point of Sale (X1 Video) (21:48, 30 September 2010)
- Marking Orders Delivered in Ticket Search (X1 Video) (21:48, 30 September 2010)
- Marking Pickup Orders as C.O.D. (X1 Video) (21:48, 30 September 2010)
- Message Center (X1 Video) (21:49, 30 September 2010)
- Phoning Out Orders (X1 Video) (21:49, 30 September 2010)
- Quick Picks (X1 Video) (21:49, 30 September 2010)
- Rejecting Wire In Orders from the Mercury Network (X1 Video) (21:50, 30 September 2010)
- Reprinting Receipts (X1 Video) (21:52, 30 September 2010)
- Resending Rejected Wire Out Orders (X1 Video) (21:52, 30 September 2010)
- Searching for Orders and Tickets (X1 Video) (21:52, 30 September 2010)
- Sending Wire Out Orders over the Mercury Network (X1 Video) (21:53, 30 September 2010)
- Taking Orders for Pickup (X1 Video) (21:53, 30 September 2010)
- Ticket Status (X1 Video) (21:53, 30 September 2010)
- Answering Incoming Ask Messages (X1 Video) (21:53, 30 September 2010)
- Canceling a Wire Out Order (X1 Video) (21:54, 30 September 2010)
- Confirming an Incoming Cancel Request (X1 Video) (21:54, 30 September 2010)
- Creating and Sending Your Received Messages List (X1 Video) (21:54, 30 September 2010)
- Denying an Incoming Cancel Request (X1 Video) (21:54, 30 September 2010)
- Handling Incoming Price Change Requests (X1 Video) (21:54, 30 September 2010)
- Sending Ask Messages (X1 Video) (21:55, 30 September 2010)
- Sending Price Change Requests (X1 Video) (21:55, 30 September 2010)
- Adding Products (X1 Video) (21:56, 30 September 2010)
- Searching for Products (X1 Video) (21:56, 30 September 2010)
- Entering the Opening Balance in Point of Sale (X1 Video) (21:56, 30 September 2010)
- No Sale Transactions (X1 Video) (21:57, 30 September 2010)
- Performing a Z-Out at the End of the Day (X1 Video) (21:57, 30 September 2010)
- Using Point of Sale for Paid In and Paid Out Transactions (X1 Video) (21:58, 30 September 2010)
- Credit Card Settlement History Report (X1 Video) (21:58, 30 September 2010)
- Sales Summary Report (X1 Video) (21:58, 30 September 2010)
- Sales Tax Report (X1 Video) (21:58, 30 September 2010)
- Creating a Holiday Direct Mail Marketing Campaign (X1 Video) (21:58, 30 September 2010)
- Creating a Reminder Direct Mail Marketing Campaign (X1 Video) (21:59, 30 September 2010)
- Creating a Reminder Email Marketing Campaign (X1 Video) (21:59, 30 September 2010)
- Adding Abbrevation Codes (X1 Video) (21:59, 30 September 2010)
- Adding Employees (X1 Video) (22:00, 30 September 2010)
- Adding Product Categories in Mercury Administration (X1 Video) (22:00, 30 September 2010)
- Configuring Credit Cards in Mercury Administration (X1 Video) (22:00, 30 September 2010)
- Configuring House Accounts in Mercury Administration (X1 Video) (22:00, 30 September 2010)
- Configuring Point of Sale in Mercury Administration (X1 Video) (22:00, 30 September 2010)
- Configuring Printer Routing in Mercury Administration (X1 Video) (22:01, 30 September 2010)
- Configuring Store Settings in Mercury Administration (X1 Video) (22:01, 30 September 2010)
- Delivery Zones and Fees (X1 Video) (22:01, 30 September 2010)
- Setting Printing Defaults in Mercury Administration (X1 Video) (22:01, 30 September 2010)
- Updating Tax Codes in Mercury Administration (X1 Video) (22:01, 30 September 2010)
- Generating Statements (FTD Mercury X2 Fall Training Video) (18:37, 7 October 2010)
- Preventing House Account Charges (FTD Mercury X2 Fall Training Video) (18:41, 7 October 2010)
- Removing Finance Charges (FTD Mercury X2 Fall Training Video) (18:48, 7 October 2010)
- Florist Listings in FTD Florist Link (FTD Mercury X2 Fall Training Video) (18:49, 7 October 2010)
- Funeral Log (FTD Mercury X2 Fall Training Video) (18:49, 7 October 2010)
- Renaming Billing Cycles (FTD Mercury X2 Fall Training Video) (18:51, 7 October 2010)
- Searching for Facilities from the Mercury Main Menu (FTD Mercury X2 Fall Training Video) (18:51, 7 October 2010)
- Searching for Facilities in Order Entry or Point of Sale (FTD Mercury X2 Fall Training Video) (18:52, 7 October 2010)
- Searching for Florists from the Mercury Main Menu (FTD Mercury X2 Fall Training Video) (18:53, 7 October 2010)
- Searching for Florists in Order Entry or Point of Sale (FTD Mercury X2 Fall Training Video) (18:53, 7 October 2010)
- Setting the Preferred Status for a Florist in FTD Florist Link (FTD Mercury X2 Fall Training Video) (18:54, 7 October 2010)
- Using Advanced Options when Searching for Florists (FTD Mercury X2 Fall Training Video) (18:54, 7 October 2010)
- Performing Invoice Billing (FTD Mercury X2 Fall Training Video) (18:55, 7 October 2010)
- Adding Abbreviation Codes (FTD Mercury X2 Fall Training Video) (15:42, 11 October 2010)
- Adding Employees (FTD Mercury X2 Fall Training Video) (15:43, 11 October 2010)
- Adding Product Categories in Mercury Administration (FTD Mercury X2 Fall Training Video) (15:45, 11 October 2010)
- Address Verification (FTD Mercury X2 Fall Training Video) (15:45, 11 October 2010)
- Audit Trail Examples (FTD Mercury X2 Fall Training Video) (15:46, 11 October 2010)
- Getting Help in Mercury Connect (FTD Mercury X2 Fall Training Video) (15:48, 11 October 2010)
- Changing the FTD Mercury Administrator Password (FTD Mercury X2 Fall Training Video) (15:50, 11 October 2010)
- Configuring Audit Trail in Mercury Administration (FTD Mercury X2 Fall Training Video) (15:51, 11 October 2010)
- Configuring Credit Cards in Mercury Administration (FTD Mercury X2 Fall Training Video) (15:52, 11 October 2010)
- Configuring House Accounts in Mercury Administration (FTD Mercury X2 Fall Training Video) (15:52, 11 October 2010)
- Configuring Point of Sale in Mercury Administration (FTD Mercury X2 Fall Training Video) (15:53, 11 October 2010)
- Configuring Printer Form Settings (FTD Mercury X2 Fall Training Video) (15:53, 11 October 2010)
- Configuring Printer Routing in Mercury Administration (FTD Mercury X2 Fall Training Video) (15:54, 11 October 2010)
- Configuring Store Settings in Mercury Administration (FTD Mercury X2 Fall Training Video) (15:56, 11 October 2010)
- Configuring Window Access in Mercury Administration (FTD Mercury X2 Fall Training Video) (15:57, 11 October 2010)
- Creating Your Email Cover Letter (FTD Mercury X2 Fall Training Video) (15:58, 11 October 2010)
- Customizing Your FTD Mercury Client Configuration (FTD Mercury X2 Fall Training Video) (15:59, 11 October 2010)
- FTD Mercury Main Menu Overview (FTD Mercury X2 Fall Training Video) (15:59, 11 October 2010)
- FTD Shutdown & FTD Startup (FTD Mercury X2 Fall Training Video) (16:01, 11 October 2010)
- Logging in to FTD Mercury (FTD Mercury X2 Fall Training Video) (16:02, 11 October 2010)
- Setting Form Printing Defaults in Mercury Administration (FTD Mercury X2 Fall Training Video) (16:02, 11 October 2010)
- Updating Tax Codes in Mercury Administration (FTD Mercury X2 Fall Training Video) (16:03, 11 October 2010)
- Applying Email Templates in Mercury Administration (FTD Mercury X2 Fall Training Video) (16:09, 11 October 2010)
- Credit Card Settlement History Report (FTD Mercury X2 Fall Training Video) (16:59, 11 October 2010)
- Generating Reports (FTD Mercury X2 Fall Training Video) (17:01, 11 October 2010)
- Generating the Customer Life Cycle Report (FTD Mercury X2 Fall Training Video) (17:03, 11 October 2010)
- Generating the Order Life Cycle Report (FTD Mercury X2 Fall Training Video) (17:04, 11 October 2010)
- Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Fall Training Video) (17:05, 11 October 2010)
- Sales Summary Report (FTD Mercury X2 Fall Training Video) (17:06, 11 October 2010)
- Sales Tax Report (FTD Mercury X2 Fall Training Video) (17:06, 11 October 2010)
- Aged Analysis Report (FTD Mercury X2 Fall Training Video) (17:15, 11 October 2010)
- Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Fall Training Video) (19:48, 11 October 2010)
- Customizing the Dashboard (FTD Mercury X2 Fall Training Video) (19:49, 11 October 2010)
- Dashboard Indicators (FTD Mercury X2 Fall Training Video) (19:51, 11 October 2010)
- Dashboard Messages (FTD Mercury X2 Fall Training Video) (19:51, 11 October 2010)
- Dashboard Overview (FTD Mercury X2 Fall Training Video) (19:52, 11 October 2010)
- Dashboard Status (FTD Mercury X2 Fall Training Video) (19:52, 11 October 2010)
- Creating Your Email Delivery Confirmation Template (FTD Mercury X2 Fall Training Video) (20:12, 11 October 2010)
- Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Fall Training Video) (20:13, 11 October 2010)
- Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Fall Training Video) (20:14, 11 October 2010)
- Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Fall Training Video) (20:14, 11 October 2010)
- Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X2 Fall Training Video) (20:25, 11 October 2010)
- Creating a Holiday Email Marketing Campaign (FTD Mercury X2 Fall Training Video) (20:26, 11 October 2010)
- Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X2 Fall Training Video) (20:26, 11 October 2010)
- Creating a Reminder Email Marketing Campaign (FTD Mercury X2 Fall Training Video) (20:27, 11 October 2010)
- Adding Products (FTD Mercury X2 Fall Training Video) (20:52, 11 October 2010)
- Quick Picks (FTD Mercury X2 Fall Training Video) (20:52, 11 October 2010)
- Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Fall Training Video) (21:04, 11 October 2010)
- Cash & Carry Sales (FTD Mercury X2 Fall Training Video) (21:05, 11 October 2010)
- Entering the Opening Balance in Point of Sale (FTD Mercury X2 Fall Training Video) (21:05, 11 October 2010)
- Issuing a Refund Using Point of Sale (FTD Mercury X2 Fall Training Video) (21:06, 11 October 2010)
- No Sale Transactions (FTD Mercury X2 Fall Training Video) (21:07, 11 October 2010)
- Performing a Z-Out at the End of the Day (FTD Mercury X2 Fall Training Video) (21:07, 11 October 2010)
- Receiving Payments in Point of Sale (FTD Mercury X2 Fall Training Video) (21:08, 11 October 2010)
- Reprinting Receipts (FTD Mercury X2 Fall Training Video) (21:08, 11 October 2010)
- Selling & Loading Gift Cards (FTD Mercury X2 Fall Training Video) (21:09, 11 October 2010)
- Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X2 Fall Training Video) (21:09, 11 October 2010)
- Adding Customers (FTD Mercury X2 Fall Training Video) (21:31, 11 October 2010)
- Canceling a House Account Payment (FTD Mercury X2 Fall Training Video) (21:32, 11 October 2010)
- Credit & Debit Memos (FTD Mercury X2 Fall Training Video) (21:32, 11 October 2010)
- Customer Detail Information (FTD Mercury X2 Fall Training Video) (21:34, 11 October 2010)
- Customer Order History (FTD Mercury X2 Fall Training Video) (21:34, 11 October 2010)
- Email Monitor (FTD Mercury X2 Fall Training Video) (21:35, 11 October 2010)
- Receiving Payments in Order Entry (FTD Mercury X2 Fall Training Video) (21:35, 11 October 2010)
- Reprinting & Emailing Invoices (FTD Mercury X2 Fall Training Video) (21:35, 11 October 2010)
- Searching for Customers (FTD Mercury X2 Fall Training Video) (21:36, 11 October 2010)
- Setting Up House Accounts (FTD Mercury X2 Fall Training Video) (21:36, 11 October 2010)
- Answering Incoming Ask Messages (FTD Mercury X2 Fall Training Video) (22:16, 11 October 2010)
- Canceling a Wire Out Order (FTD Mercury X2 Fall Training Video) (22:16, 11 October 2010)
- Confirming an Incoming Cancel Request (FTD Mercury X2 Fall Training Video) (22:16, 11 October 2010)
- Creating and Sending Your Received Messages List (FTD Mercury X2 Fall Training Video) (22:17, 11 October 2010)
- Denying an Incoming Cancel Request (FTD Mercury X2 Fall Training Video) (22:17, 11 October 2010)
- Handling Incoming Price Change Requests (FTD Mercury X2 Fall Training Video) (22:18, 11 October 2010)
- Message Center (FTD Mercury X2 Fall Training Video) (22:18, 11 October 2010)
- Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video) (22:19, 11 October 2010)
- Resending Rejected Wire Out Orders (FTD Mercury X2 Fall Training Video) (22:19, 11 October 2010)
- Resuming Your Previously Suspended System (FTD Mercury X2 Fall Training Video) (22:20, 11 October 2010)
- Sending Price Change Requests (FTD Mercury X2 Fall Training Video) (22:20, 11 October 2010)
- Suspending Your System (FTD Mercury X2 Fall Training Video) (22:21, 11 October 2010)
- Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video) (22:22, 11 October 2010)
- Sending Ask Messages (FTD Mercury X2 Fall Training Video) (22:23, 11 October 2010)
- Assigning Products to Designers (FTD Mercury X2 Fall Training Video) (22:59, 11 October 2010)
- Canceling Orders in Order Entry (FTD Mercury X2 Fall Training Video) (23:01, 11 October 2010)
- Changing the Payment Amount for Credit Card Orders (FTD Mercury X2 Fall Training Video) (23:01, 11 October 2010)
- Checking Credit Card Status (FTD Mercury X2 Fall Training Video) (23:02, 11 October 2010)
- Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X2 Fall Training Video) (23:02, 11 October 2010)
- Copying Tickets (FTD Mercury X2 Fall Training Video) (23:03, 11 October 2010)
- Design Center (FTD Mercury X2 Fall Training Video) (23:03, 11 October 2010)
- Entering Local Orders (FTD Mercury X2 Fall Training Video) (23:04, 11 October 2010)
- Florist Search (FTD Mercury X2 Fall Training Video) (23:04, 11 October 2010)
- Handling Phoned-In Orders (FTD Mercury X2 Fall Training Video) (23:04, 11 October 2010)
