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  1. FTD Mercury Documentation (3,522 bytes)
    53: Documentation is common to FTD Mercury X5 and FTD Mercury X5 Fall; if a f...
    58: Documentation is common to FTD Mercury X3 and FTD Mercury X3 Fall; if a f...
    65: Documentation is common to FTD Mercury X3 and FTD Mercury X3 Fall; if a f...
  2. Tickets (1,656 bytes)
    1: ...t be performed for the sale). Each ticket has the common customer, but can otherwise be unique (that is, h...
  3. FTD Mercury Main Menu (34,686 bytes)
    33: ... groupings, organized to help you access the most common commands quickly. The full suite of commands is a...
    36: ...n Menu are six buttons corresponding to extremely common commands in FTD Mercury.
  4. Product Maintenance (FTD Mercury X) (10,845 bytes)
    83: ...ough you might already know the product codes for common items, designating an item as a Quick Pick can su...
  5. Requesting a Price Change (551 bytes)
    1: ... You can do this as the filling florist (the more common scenario), or as the sending florist wanting to u...
  6. Responding to Mercury Messages (9,532 bytes)
    69: ... You can do this as the filling florist (the more common scenario), or as the sending florist wanting to u...
  7. Gift Card FAQ (5,143 bytes)
    2: ==What are some common uses for gift cards?==
  8. Florists Online (3,627 bytes)
    3: ...elp Center will provide quick answers to the most common support questions as well as give instruction on ...
  9. Mercury Connect Training Videos (FTD Mercury X1) (81,872 bytes)
    220: ...ftware and allow you to familiarize yourself with common tasks.
  10. Daily/Weekly/Monthly Checklists (5,737 bytes)
    41: ...orders. Verify that sales were entered correctly. Common issues that can cause the cash drawer to be out o...
  11. Quick Picks (2,407 bytes)
    1: ...ough you might already know the product codes for common items, designating an item as a Quick Pick can su...
  12. Using QuickBooks (7,493 bytes)
    2: This section contains answers to common issues. Refer to the QuickBooks online help for m...
  13. Processing a No Sale Transaction (634 bytes)
    1: ...t changing the amount of money in the drawer. One common reason to do this is to make change for a custome...
  14. Credit Card Search Window (4,760 bytes)
    49: declined or expired credit card).<br>Some common approval codes include:
  15. Entering Orders for Local Delivery (5,826 bytes)
    38: Although this is a less common scenario, FTD Mercury also enables you to create ...
  16. Using Abbreviation Codes in Orders (2,477 bytes)
    1: ...ion codes in orders to allow you to quickly enter common information for recipients and card messages. For...
  17. Order Entry Window (26,620 bytes)
    73: ...eviation codes to enter recipient information for common recipients. If you enter Same, FTD Mercury uses t...
  18. Pool Delivery Zones (2,295 bytes)
    1: Delivery pools, common in larger metropolitan areas, allow multiple flow...
  19. Mercury Administration: Abbreviation Codes Screen (14,255 bytes)
    5: ...s (such as for a hospital, funeral home, or other common delivery location).
  20. Mercury Administration: Reason Code Screen (1,330 bytes)
    2: ...ation (CAN) message to cancel an order. A list of common reason codes has been set up for you, including t...

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