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21. Relaunch External Communications ‎(15:23, 21 April 2008)
22. Check for Mercury Network Connectivity ‎(15:35, 21 April 2008)
23. Predefined Campaigns ‎(18:39, 21 April 2008)
24. Creating a Single Postcard Template ‎(18:45, 21 April 2008)
25. Creating a Direct Mail Marketing Campaign Using a Predefined Template ‎(19:28, 21 April 2008)
26. Creating a Birthday Reminder Direct Mail Campaign ‎(19:39, 21 April 2008)
27. Creating a Holiday Reminder Direct Mail Campaign ‎(20:16, 21 April 2008)
28. Creating a Third-party Marketing Campaign ‎(20:49, 21 April 2008)
29. Analyzing Campaigns ‎(13:23, 23 April 2008)
30. Modifying an Existing Template ‎(14:24, 23 April 2008)
31. Creating a New Template ‎(14:32, 23 April 2008)
32. Creating Email Campaigns in the Marketing Wizard ‎(15:21, 23 April 2008)
33. Creating a List of Customer Email Addresses ‎(15:48, 23 April 2008)
34. Welcome Panel ‎(16:11, 23 April 2008)
35. Create Campaign Panel ‎(16:57, 23 April 2008)
36. Campaign Analysis Window ‎(17:02, 23 April 2008)
37. Select Target List Panel ‎(17:12, 23 April 2008)
38. Key Criteria Panel ‎(17:21, 23 April 2008)
39. Preview and Edit List Panel ‎(17:31, 23 April 2008)
40. Save Campaign Panel ‎(18:22, 23 April 2008)
41. Output Fields Panel ‎(18:49, 23 April 2008)
42. Setting up House Accounts ‎(20:06, 23 April 2008)
43. Viewing a Customer's Order History ‎(20:40, 23 April 2008)
44. Marking Orders Delivered/Not Delivered ‎(20:44, 23 April 2008)
45. Adding Customer Contacts ‎(21:12, 23 April 2008)
46. Customer Search Window Areas ‎(19:20, 24 April 2008)
47. General Tab Areas ‎(19:56, 24 April 2008)
48. House Account Tab Areas ‎(20:09, 24 April 2008)
49. Customer Credit Card Window Areas ‎(20:21, 24 April 2008)
50. Order History Tab Areas ‎(20:38, 24 April 2008)
51. Standing Order Tab Areas ‎(20:59, 24 April 2008)
52. Standing Order Scheduler Window Areas ‎(21:18, 24 April 2008)
53. Customer Merge Window Areas ‎(21:40, 24 April 2008)
54. Maintaining Credit Cards ‎(21:55, 24 April 2008)
55. Receiving Payments on Wedding Accounts ‎(12:57, 25 April 2008)
56. Merging Customers ‎(13:13, 25 April 2008)
57. Purging Customers ‎(13:26, 25 April 2008)
58. Protecting Customers from Customer Purge ‎(13:29, 25 April 2008)
59. Deleting Individual Customers ‎(13:34, 25 April 2008)
60. Customer Maintenance ‎(14:08, 25 April 2008)
61. File ‎(15:10, 25 April 2008)
62. Search ‎(18:17, 25 April 2008)
63. Management ‎(18:48, 25 April 2008)
64. Credit Cards ‎(18:56, 25 April 2008)
65. Tools ‎(19:15, 25 April 2008)
66. Help ‎(19:18, 25 April 2008)
67. Removing Pictures ‎(18:09, 28 April 2008)
68. Adding Product Recipes ‎(18:17, 28 April 2008)
69. Working with Quick Pick Products ‎(18:36, 28 April 2008)
70. Setting up Gift Certificates ‎(18:54, 28 April 2008)
71. Setting Up Coupons ‎(19:04, 28 April 2008)
72. Product Search Window Areas ‎(19:25, 28 April 2008)
73. Product Entry Window Areas ‎(20:11, 28 April 2008)
74. Setting Up Delivery Fees as Product Codes ‎(20:42, 28 April 2008)
75. Associating Bar Codes with Products ‎(21:00, 28 April 2008)
76. How the Mercury Network Uses Product Codes ‎(13:55, 30 April 2008)
77. Steps to Open the Message Center from the Order Entry and Point of Sale Windows ‎(16:05, 7 May 2008)
78. Steps to Open the Message Center from the FTD Mercury Main Menu ‎(16:06, 7 May 2008)
79. Opening the Message Center from the Order Entry and Point of Sale Windows ‎(16:14, 7 May 2008)
80. Opening the Message Center from the FTD Mercury Main Menu ‎(16:17, 7 May 2008)
81. Message Center Window Areas ‎(20:38, 7 May 2008)
82. Search Parameters Area ‎(20:39, 7 May 2008)
83. Search Results List ‎(20:39, 7 May 2008)
84. Button Ribbon ‎(20:40, 7 May 2008)
85. Sending an ADJustment Report Message ‎(21:16, 7 May 2008)
86. Deleting Messages ‎(12:47, 8 May 2008)
87. Rejecting an Incoming Order ‎(12:54, 8 May 2008)
88. Sending a GENeral Message ‎(14:54, 8 May 2008)
89. Sending a REC Message ‎(14:59, 8 May 2008)
90. Sending a RETrieval Message ‎(15:13, 8 May 2008)
91. Sending an ASK Message ‎(15:32, 8 May 2008)
92. Sending a FORward Message ‎(15:40, 8 May 2008)
93. Sending an ANSwer Message ‎(15:46, 8 May 2008)
94. Delivery Confirmation Message (ANS) ‎(15:53, 8 May 2008)
95. Sending a CONfirmation Message ‎(15:58, 8 May 2008)
96. Sending a DENy Message ‎(16:01, 8 May 2008)
97. Sending a CANcel Message ‎(16:09, 8 May 2008)
98. Design Center Window Areas ‎(18:42, 8 May 2008)
99. Searching for Undesigned and Unassigned Orders ‎(19:05, 8 May 2008)
100. Analyzing Designer Assignments ‎(19:09, 8 May 2008)
101. Searching for Products Assigned to a Designer ‎(19:34, 8 May 2008)
102. Printing Invoices ‎(19:44, 8 May 2008)
103. Accepting a Gift Card Payment in Order Entry ‎(13:25, 9 May 2008)
104. Accepting a Gift Card Payment in Point of Sale ‎(13:26, 9 May 2008)
105. Placing Refund Value on an FTD Gift Card Using One-Click Refunds ‎(13:29, 9 May 2008)
106. Setting your Home Location ‎(14:14, 9 May 2008)
107. Removing a Previous Route from the GPS Device ‎(14:17, 9 May 2008)
108. Uploading Routes to the GPS Device ‎(14:20, 9 May 2008)
109. Accessing a Route on the GPS Device ‎(14:21, 9 May 2008)
110. Getting Directions from Your Current Location to Your Home Location ‎(14:22, 9 May 2008)
111. Selling a Gift Card ‎(18:04, 9 May 2008)
112. Adding Value to a Gift Card ‎(18:09, 9 May 2008)
113. How to Use the What's New Button ‎(19:58, 13 May 2008)
114. How to Use the What's New Button: Take 2 ‎(14:13, 14 May 2008)
115. How to Use the What's New Button: Take 3 ‎(14:41, 14 May 2008)
116. How to Use the What's New Button: Take 4 ‎(13:30, 20 May 2008)
117. Message Center Demo ‎(17:30, 22 May 2008)
118. Removing Funerals from the Funeral Log ‎(18:48, 27 May 2008)
119. F1 Online Help in FTD Mercury X ‎(18:53, 28 May 2008)
120. Order Entry and Point of Sale Windows New Features Demo ‎(20:55, 28 May 2008)

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