Opt-Out Report
From FloristWiki
| Line 41: | Line 41: | ||
[[Email Capture | How do I ask customers for their e-mail information so that I can contact them in the future?]]<br><br> | [[Email Capture | How do I ask customers for their e-mail information so that I can contact them in the future?]]<br><br> | ||
| - | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact | + | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. |
Current revision
The Opt-Out report will allow you to run a report of customers that have asked to stop receiving notifications from you.
This report should be run prior to sending out notifications to customers to ensure that you have removed customers per their request.
No date range is needed for this report because it tells you everyone that has asked to be removed.
In order to run this report:
- Login to Web Portal and click on Reports at the top
- On the left, click on Marketing Reports
- In the center, select Opt-Out
- Input an e-mail address for the report to be sent to
- Click Fetch Report
Related Videos
| Video Name | Running Time | Streaming Flash Video |
| Running the Marketing Opt-In Report | 2:52 | Link |
| Activating Email Capture | 2:17 | Link |
Related Articles
How do I view customer account information?
How do I view orders placed by occasion?
How do I know what reminders have been set up by customers?
How do I obtain e-mail addresses for customers that have input them on my website?
How do I ask customers for their e-mail information so that I can contact them in the future?
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
