Marketing Reports
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| + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Running the Marketing Opt-In Report</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:52</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Running the Marketing Opt-In Report (FOL Training Video)|Link]]</td> | ||
| + | </tr> | ||
| + | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Activating Email Capture</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Activating Email Capture</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2: | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:17</td> |
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Activating Email Capture (FOL Training Video)|Link]]</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Activating Email Capture (FOL Training Video)|Link]]</td> | ||
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==Related Articles== | ==Related Articles== | ||
[[CC Retrieval | How do I obtain information about an individual order?]]<br> | [[CC Retrieval | How do I obtain information about an individual order?]]<br> | ||
| - | [[Email Capture | How do I ask customers for their e-mail information so that I can contact them in the future?]] | + | [[Email Capture | How do I ask customers for their e-mail information so that I can contact them in the future?]]<br><br> |
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| + | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. | ||
Current revision
Running the Marketing Reports will give you information about the customers that have visited and ordered from your website. This is a FREE way to obtain information about what customers you should be contacting in order to maintain customer loyalty.
Ideas on how to use this information include:
- Send information prior to major holidays showing your holiday offerings
- Send an e-mail with a discount code that only these specific customers can use
- Inform these customers of any upcoming events in your store
- Remind these customers of any upcoming events they might have
By Personal Accounts
The By Personal Accounts report will show your customers that have created an account on your website. Learn more!
By Orders
The By Orders report will show your customers that have placed an order on your site. Learn more!
Reminders Report
The Reminders report will show you the reminders that your customers have set up on your website. Learn more!
Opt-In Report
The Opt-In report will show you the customers that have stated that you can contact them via e-mail. Learn more!
Opt-Out Report
The Opt-Out report will show you which customers previously had said that you can contact them, but have now stated that you should not. Learn more!
Related Videos
| Video Name | Running Time | Streaming Flash Video |
| Running the Marketing Opt-In Report | 2:52 | Link |
| Activating Email Capture | 2:17 | Link |
Related Articles
How do I obtain information about an individual order?
How do I ask customers for their e-mail information so that I can contact them in the future?
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
