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- 07:54, 25 April 2008 (hist) (diff) Creating a Wedding Account/Charging Products to Account (→Receiving Payments on Wedding Accounts)
- 07:53, 25 April 2008 (hist) (diff) Creating a Wedding Account/Charging Products to Account
- 07:47, 25 April 2008 (hist) (diff) Creating a Wedding Account/Charging Products to Account (New page: #On the FTD Mercury Main Menu, click Order Entry. #In the Customer field, enter a name for the house account. Generally, it is a good idea to name the account Wedding followed by the custo...)
- 07:43, 25 April 2008 (hist) (diff) Customer Maintenance (→Wedding Accounts)
- 07:39, 25 April 2008 (hist) (diff) Customer Maintenance
- 07:38, 25 April 2008 (hist) (diff) Customer Maintenance (→Statement Tab)
- 07:29, 25 April 2008 (hist) (diff) Customer Maintenance (→Customer Marketing)
- 07:26, 25 April 2008 (hist) (diff) Customer Maintenance (→Customer Marketing)
- 07:26, 25 April 2008 (hist) (diff) Customer Maintenance (→Customer Marketing)
- 16:55, 24 April 2008 (hist) (diff) Maintaining Credit Cards (top)
- 16:52, 24 April 2008 (hist) (diff) Maintaining Credit Cards (New page: ==Adding Credit Cards== #With the Customer Detail Information window open, click the Credit Cards tab. #Click Add. The Customer Credit Card window opens. #In the Name field, type the name...)
- 16:49, 24 April 2008 (hist) (diff) Customer Maintenance (→Maintaining Credit Card Information)
- 16:48, 24 April 2008 (hist) (diff) Customer Maintenance (→Maintaining Credit Card Information)
- 16:41, 24 April 2008 (hist) (diff) Customer Maintenance (→Purge Customers Window)
- 16:40, 24 April 2008 (hist) (diff) Customer Merge Window Areas (top)
- 16:39, 24 April 2008 (hist) (diff) Customer Merge Window Areas
- 16:38, 24 April 2008 (hist) (diff) Customer Merge Window Areas (New page: ==Search Parameters Area== You can search for the Master Account and customer accounts to merge by several criteria in the Search Parameters area. You can search by: *Customer Name *Acc...)
- 16:30, 24 April 2008 (hist) (diff) Customer Maintenance (→Customer Merge Window)
- 16:18, 24 April 2008 (hist) (diff) Standing Order Scheduler Window Areas (top)
- 16:12, 24 April 2008 (hist) (diff) Standing Order Scheduler Window Areas
- 16:11, 24 April 2008 (hist) (diff) Standing Order Scheduler Window Areas
- 16:04, 24 April 2008 (hist) (diff) Standing Order Scheduler Window Areas (New page: This window contains the following settings: Back to Customer Maintenance)
- 16:02, 24 April 2008 (hist) (diff) Customer Maintenance (→Window Descriptions)
- 15:59, 24 April 2008 (hist) (diff) Standing Order Tab Areas (top)
- 15:49, 24 April 2008 (hist) (diff) Standing Order Tab Areas (New page: ==Standing Order Tab Grid== The main area of the Standing Order tab is a grid containing a list of each standing order associated with the customer. You can double-click on any of these t...)
- 15:47, 24 April 2008 (hist) (diff) Customer Maintenance (→Standing Order Tab)
- 15:45, 24 April 2008 (hist) (diff) Customer Maintenance (→Statement Tab)
- 15:44, 24 April 2008 (hist) (diff) Customer Maintenance (→Marketing Tab)
- 15:38, 24 April 2008 (hist) (diff) Order History Tab Areas (top)
- 15:32, 24 April 2008 (hist) (diff) Order History Tab Areas (New page: The Order History tab contains the following columns: Back to Customer Maintenance)
- 15:31, 24 April 2008 (hist) (diff) Customer Maintenance (→Order History Tab)
- 15:27, 24 April 2008 (hist) (diff) Customer Maintenance (→Contacts Tab)
- 15:21, 24 April 2008 (hist) (diff) Customer Credit Card Window Areas (top)
- 15:17, 24 April 2008 (hist) (diff) Customer Credit Card Window Areas (New page: The Customer Credit Card window contains the following fields: Back to Customer Maintenance)
- 15:17, 24 April 2008 (hist) (diff) Customer Maintenance (→Window Descriptions)
- 15:12, 24 April 2008 (hist) (diff) Customer Maintenance (→Credit Cards Tab)
- 15:11, 24 April 2008 (hist) (diff) Customer Maintenance (→Statistics Tab)
- 15:09, 24 April 2008 (hist) (diff) House Account Tab Areas (top)
- 15:02, 24 April 2008 (hist) (diff) House Account Tab Areas
- 14:59, 24 April 2008 (hist) (diff) House Account Tab Areas (New page: The House Account tab contains the following settings: Back to Customer Maintenance)
- 14:58, 24 April 2008 (hist) (diff) Customer Maintenance (→House Account Tab)
- 14:56, 24 April 2008 (hist) (diff) General Tab Areas (top)
- 14:48, 24 April 2008 (hist) (diff) General Tab Areas
- 14:24, 24 April 2008 (hist) (diff) General Tab Areas (New page: The General tab of the Customer Detail Information window contains the following areas: ==Customer Area== The Customer area contains the customer name and sorting information. Back to [...)
- 14:22, 24 April 2008 (hist) (diff) Customer Maintenance (→General Tab)
- 14:20, 24 April 2008 (hist) (diff) Customer Search Window Areas (→Colors in Customer Search Results) (top)
- 14:19, 24 April 2008 (hist) (diff) Customer Search Window Areas (→Colors in Customer Search Results)
- 14:19, 24 April 2008 (hist) (diff) Customer Search Window Areas (→Colors in Customer Search Results)
- 14:18, 24 April 2008 (hist) (diff) Customer Search Window Areas (→Colors in Customer Search Results)
- 14:12, 24 April 2008 (hist) (diff) Customer Search Window Areas
- 14:02, 24 April 2008 (hist) (diff) Customer Search Window Areas (→Search Parameters Area)
- 13:48, 24 April 2008 (hist) (diff) Customer Search Window Areas (New page: ==Search Parameters Area== In the Search Parameters area, you can select the criteria for your customer search. You must select at least one parameter; the Search button is disabled if yo...)
- 13:46, 24 April 2008 (hist) (diff) Customer Maintenance (→Customer Search Window)
- 13:45, 24 April 2008 (hist) (diff) Customer Maintenance (→Customer Search Window)
- 16:12, 23 April 2008 (hist) (diff) Adding Customer Contacts (New page: #For a new customer, on the '''File''' menu click '''New Customer'''. Once you enter information into the '''General tab''', click the '''Contacts tab'''.<br>For an established customer, c...) (top)
- 16:08, 23 April 2008 (hist) (diff) Customer Maintenance (→Adding Customer Contacts)
- 16:03, 23 April 2008 (hist) (diff) Customer Maintenance (→Window Descriptions)
- 16:01, 23 April 2008 (hist) (diff) Customer Maintenance
- 15:59, 23 April 2008 (hist) (diff) Customer Maintenance (→How-to Procedures)
- 15:56, 23 April 2008 (hist) (diff) Customer Maintenance (→Window Descriptions)
- 15:55, 23 April 2008 (hist) (diff) Customer Maintenance (→Customer Information Detail Window)
- 15:51, 23 April 2008 (hist) (diff) Customer Maintenance (→Window Descriptions)
- 15:44, 23 April 2008 (hist) (diff) Marking Orders Delivered/Not Delivered (New page: Delivery codes are created in Mercury Administration, and are used to indicate the delivery status of an order. You can create delivery codes that mark orders Delivered (for example, “Le...) (top)
- 15:40, 23 April 2008 (hist) (diff) Viewing a Customer's Order History (top)
- 15:36, 23 April 2008 (hist) (diff) Viewing a Customer's Order History (New page: #Click '''Customer Search''' in the Main Menu and perform a Customer Search. #Double-click on a name in the list to open the '''Customer Detail Information''' window already set up for thi...)
- 15:31, 23 April 2008 (hist) (diff) Customer Maintenance (→How-to Procedures)
- 15:29, 23 April 2008 (hist) (diff) Searching for Customers
- 15:27, 23 April 2008 (hist) (diff) Searching for Customers (New page: There are two types of customer searches you can perform in FTD Mercury: customer searches to populate '''Order Entry''' or '''Point of Sale''' windows, and general customer searches. ==S...)
- 15:22, 23 April 2008 (hist) (diff) Customer Maintenance (→How-to Procedures)
- 15:11, 23 April 2008 (hist) (diff) Viewing Customer Statistics (New page: #On the '''FTD Mercury Main Menu''', click '''Customer Search'''. #Perform a customer search for the customer. #Double-click on the customer’s name in the results list. The '''Customer D...)
- 15:09, 23 April 2008 (hist) (diff) Customer Maintenance (→How-to Procedures)
- 15:06, 23 April 2008 (hist) (diff) Setting up House Accounts (top)
- 14:58, 23 April 2008 (hist) (diff) Setting up House Accounts
- 14:57, 23 April 2008 (hist) (diff) Setting up House Accounts (New page: NOTE: If you do not have the Accounts Receivable module, you can set up a house account for a customer but you cannot charge orders to the account or print statements. #For a new customer...)
- 14:51, 23 April 2008 (hist) (diff) Customer Maintenance (→How-to Procedures)
- 14:50, 23 April 2008 (hist) (diff) Customer Maintenance
- 14:49, 23 April 2008 (hist) (diff) Customer Maintenance (→How-to Procedures)
- 14:45, 23 April 2008 (hist) (diff) Customer Maintenance
- 14:44, 23 April 2008 (hist) (diff) Adding New Customers
- 14:37, 23 April 2008 (hist) (diff) Adding New Customers
- 14:35, 23 April 2008 (hist) (diff) Adding New Customers
- 14:34, 23 April 2008 (hist) (diff) Adding New Customers
- 14:32, 23 April 2008 (hist) (diff) Adding New Customers
- 14:29, 23 April 2008 (hist) (diff) Adding New Customers
- 14:28, 23 April 2008 (hist) (diff) Adding New Customers
- 14:16, 23 April 2008 (hist) (diff) Adding New Customers
- 14:14, 23 April 2008 (hist) (diff) Adding New Customers (New page: #On the FTD Mercury Main Menu, click New Customer. The Customer Detail Information window opens with the General tab displayed. #In the Customer area of the General tab, type the customer...)
- 14:08, 23 April 2008 (hist) (diff) Customer Maintenance
- 14:08, 23 April 2008 (hist) (diff) Customer Maintenance
- 14:07, 23 April 2008 (hist) (diff) Customer Maintenance (New page: FTD Mercury makes maintaining customers easy. If you use house accounts for your customers, after setting up these accounts, the customer billing process is automated (using the Accounts R...)
- 13:52, 23 April 2008 (hist) (diff) Main Page (→Other Features)
- 13:49, 23 April 2008 (hist) (diff) Output Fields Panel (top)
- 13:49, 23 April 2008 (hist) (diff) Output Fields Panel
- 13:48, 23 April 2008 (hist) (diff) Output Fields Panel (New page: Output fields are the merge fields that you will insert into your template or email. For example, if you want to include the customer’s name and address information at the top of a lette...)
- 13:22, 23 April 2008 (hist) (diff) Save Campaign Panel (top)
- 13:18, 23 April 2008 (hist) (diff) Save Campaign Panel
- 13:14, 23 April 2008 (hist) (diff) Mercury Marketing (→Campaign Scheduler Window)
- 13:11, 23 April 2008 (hist) (diff) Mercury Marketing (→Window Descriptions)
- 13:05, 23 April 2008 (hist) (diff) Save Campaign Panel
- 13:01, 23 April 2008 (hist) (diff) Save Campaign Panel
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