Acknowledgment Window
From FloristWiki
(Difference between revisions)
(New page: The Acknowledgment window opens when you respond to a message and select Acknowledge as the response. You can only acknowledge the following message types: *Incoming Answer (ANS) messages...) |
|||
| Line 13: | Line 13: | ||
If you acknowledge a message that is associated with an already attached (opened in Order Entry via Message Center) order, the acknowledgment is recorded in Order Notes for the order. | If you acknowledge a message that is associated with an already attached (opened in Order Entry via Message Center) order, the acknowledgment is recorded in Order Notes for the order. | ||
| - | + | <table><tr><td>[[Image:NoteIcon.png]]</td><td>You cannot acknowledge a message that has previously been acknowledged; that option is no longer available as a response.</td></tr></table> | |
Current revision
The Acknowledgment window opens when you respond to a message and select Acknowledge as the response.
You can only acknowledge the following message types:
- Incoming Answer (ANS) messages
- Incoming Deny (DEN) messages
- Incoming Reject (REJ) messages
- Incoming Confirmation (CON) messages
- Incoming Forward (FOR) messages
- Incoming General (GEN) messages
When you acknowledge a message, the Acknowledgment window opens. You can then select your employee name from the Employee list, and then click Save to save the Acknowledgment. Once you acknowledge a message, it no longer shows up under the requires attention list and the message status is set to Acknowledged.
If you acknowledge a message that is associated with an already attached (opened in Order Entry via Message Center) order, the acknowledgment is recorded in Order Notes for the order.
 | You cannot acknowledge a message that has previously been acknowledged; that option is no longer available as a response. |
