Florists Online (FOL) Training Videos

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General

Video Name Running Time Streaming Flash Video
What is Web Portal? 2:36 Link
Logging Into Web Portal 2:02 Link
Retrieving A Forgotten Password 3:17 Link
Changing Your Store Hours 1:51 Link
Adding Photos of Your Store 1:54 Link
Setting Up Email 9:30 Link


Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.


Administration

Content

Video Name Running Time Streaming Flash Video
Changing the About Us Header 3:02 Link
Changing the About Us Summary 2:55 Link
Changing the About Us Bullet Points 4:35 Link
Changing the Our Guarantee Page 2:44 Link
Adding Product Category Messages 3:29 Link
Changing Florist Message A 3:08 Link
Changing Florist Message B 3:22 Link
Changing the Offerline 2:32 Link
Creating A Website Pop Up 3:26 Link
Activating Email Capture 2:17 Link
Creating A Custom Content Page 6:34 Link


Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

Order Management

Video Name Running Time Streaming Flash Video
Suspending FOL Orders 3:33 Link
Altering the Suspension Message 2:42 Link


Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.


Delivery & Shipping

Video Name Running Time Streaming Flash Video
Setting Default Delivery Fees 3:39 Link
Suspending A Portion of Your Site 3:16 Link
Setting Delivery Fees by City 2:46 Link
Setting Delivery Fees by Zip 3:00 Link


Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.


Products

Video Name Running Time Streaming Flash Video
Creating Custom Products 6:36 Link
Creating A New Category 3:31 Link
Deleting A Category 2:24 Link
How Default Items Are Added to Categories 3:50 Link
Deactivating A Category 2:23 Link
Changing Category Name 2:20 Link
Moving Categories 2:12 Link
Adding Products to or Removing Products from Categories 3:13 Link
Sorting Products in Categories 2:55 Link
Adding Products to or Removing Products from Your Site 3:11 Link
Setting An Item As Call For Price 3:17 Link
Changing Prices 2:54 Link
Setting Prices by Date 3:19 Link
Overriding Product Availability 3:14 Link
Updating the Price for an Entire Category 2:45 Link
Determining Which Product Subgroups You Are A Part Of 2:21 Link
Setting A Discount with A Promotion Code 6:38 Link
Setting A Discount without A Promotion Code 5:38 Link
Setting Promotion Products 3:18 Link
Setting Date-Specific Promotion Products 3:46 Link
Setting Season-Specific Promotion Products 2:22 Link
Setting the Good, Better, Best Pricing Defaults 2:59 Link
Setting Good, Better, Best Pricing by Individual Product 4:09 Link


Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

Reports

Video Name Running Time Streaming Flash Video
Running the Best Sellers Report 2:40 Link
Running the Products & Pricing Report 2:15 Link
Running the Settings Report 2:49 Link
Running the Visits / Orders / Conversion Report 2:12 Link
Running the Marketing Opt-In Report 2:52 Link
Accessing Order Information Including Credit Card Info 3:26 Link


Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

My Account

Web Portal

Video Name Running Time Streaming Flash Video
Changing Your Password 2:15 Link


Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

Personal tools